Is the App secure?

Yes! All critical information is encrypted in every transaction run and no personal information is stored on your mobile device. Mobile devices do offer you the ability to store your login information for Apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account. 

Show All Answers

1. When will SmartHub be available?
2. What is the difference between the Mobile App and the Web Version of SmartHub?
3. How current is the account information I see in the App or on the Web?
4. How do I sign up for SmartHub Web?
5. How do i get the App for my phone or tablet & do I have to buy the App?
6. Is my phone or tablet supported?
7. Is the App secure?
8. I have five accounts. Can I see them all in the App and on the Web?
9. What payment types are accepted in SmartHub?
10. Can I make a payment on multiple accounts?
11. What do the color codes represent on the mobile application My Usage screen?
12. In SmartHub web, my tab buttons are not highlighted to indicate what screen I am on and the Utility logo is centered on the page. Why is it displaying this way?
13. How do I sign up for notifications? What if I want to receive notifications for multiple accounts?