How do I request a vacation suspend of my internet service?

To request a vacation suspend of your internet service, contact Concord Municipal Utilities Customer Service at concordutilities@concordma.gov or 978-318-3101. Please go to the Broadband Service Plans & Pricing page for more information about CMLP’s Vacation Suspend policy. 

Show All Answers

1. If we subscribe to "Entry" level service will it be possible to upgrade to "High Speed" without incurring additional fees?
2. If I signed up for the email, am I automatically signed up for this service?
3. Will my billing cycle change?
4. Who do I contact if my internet service is interrupted?
5. How do I request a vacation suspend of my internet service?