Concord Town Survey
                                                                  <Un-Weighted> December 2016 

TABLE OF CONTENTS

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Table Q1 Page 1..........1. How would you rate the overall quality of services provided by the Concord Town Government?
                         BASE = ALL RESPONDENTS

Table Q2 Page 2..........2. In relation to the property taxes you pay, how satisfied are you with the overall quality of Town services?
                         BASE = ALL RESPONDENTS

Table Q3 Page 4..........3. What local issue would you say is the highest priority for you?
                         BASE = ALL RESPONDENTS

Table Q4 Page 6..........4. What is the most convenient way for you to find out about Town services, news, and events?
                         BASE = ALL RESPONDENTS

Table Q5 Page 8..........5. How would you rate your satisfaction with the way you receive information from the Town?
                         BASE = ALL RESPONDENTS

Table Q6 Page 9..........6. How would you rate the overall quality of services provided by the Finance Department?
                         BASE = ALL RESPONDENTS

Table Q7 Page 11.........7. In terms of the assessment of your property, do you believe your property is over-assessed, under-assessed or fairly assessed relative to others in Town?
                         BASE = ALL RESPONDENTS

Table Q8 Page 12.........8. How important is it for you to be able to pay bills online?
                         BASE = ALL RESPONDENTS

Table Q9 Page 14.........9. How would you rate the overall quality of services provided by the Department of Planning and Land Management?
                         BASE = ALL RESPONDENTS

Table Q10 Page 15........10. In terms of land-use and development, how would you rate your satisfaction with the way that Concord is being developed?
                         BASE = ALL RESPONDENTS

Table Q11 Page 16........11. How would you rate the overall quality of services provided by the Concord Free Public Library?
                         BASE = ALL RESPONDENTS

Table Q12 Page 17........12.   What types of lectures on current events would you like to attend, if they were offered by the Library?
                         BASE = ALL RESPONDENTS

Table Q13 Page 18........13. How would you rate the overall quality of services provided by the Council on Aging?
                         BASE = ALL RESPONDENTS

Table Q14 Page 19........14. How would you rate the overall quality of services provided by the Concord Police Department?
                         BASE = ALL RESPONDENTS

Table Q15 Page 20........15. How would you rate the overall quality of services provided by the Concord Fire Department?
                         BASE = ALL RESPONDENTS

Table Q16 Page 21........16. How would you rate the overall quality of services provided by Concord Public Works?
                         BASE = ALL RESPONDENTS

Table Q17 Page 23........17. How would you rate your satisfaction with the maintenance of Town roads?
                         BASE = ALL RESPONDENTS

Table Q18 Page 25........18. How would you rate your satisfaction with the Town’s snow plowing and winter maintenance?
                         BASE = ALL RESPONDENTS

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

TABLE OF CONTENTS

Table Q19 Page 26........19. How would you rate your satisfaction with the Town’s water service?
                         BASE = ALL RESPONDENTS

Table Q20 Page 27........20. Please indicate your consideration of the price of  - Water Services?  
                         BASE = ALL RESPONDENTS

Table Q21 Page 28........21. Please indicate your consideration of the price of  - Sewer Services?
                         BASE = ALL RESPONDENTS

Table Q22 Page 29........22. Please indicate your consideration of the price of  - Trash and Recycling Pickup?
                         BASE = ALL RESPONDENTS

Table Q23 Page 30........23. Please indicate your consideration of the price of  -Electricity?
                         BASE = ALL RESPONDENTS

Table Q24 Page 31........24. Please indicate your consideration of the price of  - Beede Swim and Fitness Center?
                         BASE = ALL RESPONDENTS

Table Q25 Page 32........25. Please indicate your consideration of the price of  -  Recreation Programs? 
                         BASE = ALL RESPONDENTS

Table Q26 Page 33........26. For the Town Government, how much of a priority for you is it that the Town uses its financial resources to make its buildings and vehicles more energy 
                         efficient?
                         BASE = ALL RESPONDENTS

Table Q27 Page 34........27. Which type of infrastructure improvement is your highest priority?
                         BASE = ALL RESPONDENTS

Table Q28 Page 36........28. The Town can use zoning regulations to guide the development of the three village centers and three industrial park areas.  New/expanded business areas 
                         could create jobs and provide for a more diversified economy.  How should the Town approach the development of these areas?
                         BASE = ALL RESPONDENTS

Table Q29 Page 37........29. How important is using 'green initiatives', which focus on maintaining a sustainable, natural environment, in the long-term planning process?
                         BASE = ALL RESPONDENTS

Table Q30A Page 39.......30A. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Affordable Housing?
                         BASE = ALL RESPONDENTS

Table Q30B Page 41.......30B. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Economic Development?
                         BASE = ALL RESPONDENTS

Table Q30C Page 43.......30C. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Clean Energy / Sustainability?
                         BASE = ALL RESPONDENTS

Table Q30D Page 45.......30D. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Public Transportation?
                         BASE = ALL RESPONDENTS

Table Q30E Page 47.......30E. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Land-Use / Land Conservation?
                         BASE = ALL RESPONDENTS

Table Q30F Page 49.......30F. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Social Diversity?
                         BASE = ALL RESPONDENTS

Table Q30G Page 51.......30G. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Fiscal Responsibility?
                         BASE = ALL RESPONDENTS

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

TABLE OF CONTENTS

Table Q30H Page 53.......30H. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Education?
                         BASE = ALL RESPONDENTS

Table Q30I Page 55.......30I. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Infrastructure (streets, utilities, etc.)?
                         BASE = ALL RESPONDENTS

Table Q30MEAN Page 57....30. Summary of Means: On a scale from '1' to '5' with '1' being least pressing and '5' being most pressing, what do you think are the most pressing issues that 
                         the Comprehensive Long Range Plan will need to address?

Table Q30TOP2 Page 58....30. Summary of Frequencies: On a scale from '1' to '5' with '1' being least pressing and '5' being most pressing, what do you think are the most pressing 
                         issues that the Comprehensive Long Range Plan will need to address?

Table Q31 Page 59........31. What do you think is the greatest concern or issue facing Concord?
                         BASE = ALL RESPONDENTS

Table Q32 Page 61........32. Town spending on - Town Government Services
                         BASE = ALL RESPONDENTS

Table Q33 Page 62........33. Town spending on - Concord Public Schools (Kindergarten through 8th Grade).
                         BASE = ALL RESPONDENTS

Table Q34 Page 63........34. Town spending on - Concord – Carlisle Regional High School (9th through 12th Grades)
                         BASE = ALL RESPONDENTS

Table Q35 Page 64........35. Please indicate whether in terms of your household finances you are doing better than you were two years ago, worse, or about the same?
                         BASE = ALL RESPONDENTS

Table Q36 Page 65........36. In which of the following groups is your age?
                         BASE = ALL RESPONDENTS

Table Q37 Page 66........37. How long have you lived in Concord?
                         BASE = ALL RESPONDENTS

Table Q38 Page 67........38. Do you currently have any children under the age of 18 in your household?
                         BASE = ALL RESPONDENTS

Table Q39 Page 68........39. Which Polling Place do you use?
                         BASE = ALL RESPONDENTS

Table Q40 Page 69........40. How often do you attend Town Meeting?
                         BASE = ALL RESPONDENTS

Table Q41 Page 70........41. What is your gender?
                         BASE = ALL RESPONDENTS

                                                                                                                                                Table Q1 Page 1

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                 1. How would you rate the overall quality of services provided by the Concord Town Government?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   990    87   178   430   280    15   376   440    89     19    66     92   282    64    37   235   167    42     31    16    24
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         935    82   169   402   268    14   376   424    66      7    62     87   277    59    34   222   149    39     29    15    24
=========                         94%   94%   95%   93%   96%   93%  100%   96%   74%    37%   94%    95%   98%   92%   92%   94%   89%   93%    94%   94%  100%
                                                                     HIJK    IJ     J           IJ           PQ                                            LMNPQ

 a. Excellent                     471    51   105   185   120    10   297   140     6      1    27     53   164    25    12   119    49    15     15    11     8
                                  48%   59%   59%   43%   43%   67%   79%   32%    7%     5%   41%    58%   58%   39%   32%   51%   29%   36%    48%   69%   33%
                                         DE    DE                    HIJK    IJ                 IJ  NOQRU NOQRU                OQ                  Q NOQRU      

 b. Good                          464    31    64   217   148     4    79   284    60      6    35     34   113    34    22   103   100    24     14     4    16
                                  47%   36%   36%   50%   53%   27%   21%   65%   67%    32%   53%    37%   40%   53%   59%   44%   60%   57%    45%   25%   67%
                                                    BCF   BCF                GJ    GJ            G                 LT   LMT        LMPT   LMT               LMPT

Bottom 2 NET                       55     5     9    28    12     1     -    16    23     12     4      5     5     5     3    13    18     3      2     1     -
============                       6%    6%    5%    7%    4%    7%          4%   26%    63%    6%     5%    2%    8%    8%    6%   11%    7%     6%    6%      
                                                                                   HK    HIK                                    M     M                         

 c. Fair                           49     5     8    24    11     1     -    16    22      7     4      4     5     5     3    11    15     3      2     1     -
                                   5%    6%    4%    6%    4%    7%          4%   25%    37%    6%     4%    2%    8%    8%    5%    9%    7%     6%    6%      
                                                                                   HK     HK                                          M                         

 d. Poor                            6     -     1     4     1     -     -     -     1      5     -      1     -     -     -     2     3     -      -     -     -
                                   1%          1%    1%    *%                      1%    26%           1%                      1%    2%                         
                                                                                           I                                                                    

e. Don’t Know / No Answer          32     2     5     7    15     3     3     8     2      -    19      5     8     3     2     4     3     -      1     -     6

MEAN                             3.41  3.53  3.53  3.36  3.38  3.60  3.79  3.28  2.80   2.16  3.35   3.51  3.56  3.31  3.24  3.44  3.17  3.29   3.42  3.63  3.33
                                         DE    DE                    HIJK    IJ     J           IJ     OQ OPQRU                 Q                  Q    OQ      
                                                                                                              N                                                 
STANDARD DEVIATION               0.62  0.61  0.61  0.63  0.58  0.63  0.41  0.53  0.57   0.90  0.59   0.64  0.53  0.61  0.60  0.63  0.66  0.60   0.62  0.62  0.48
STANDARD ERROR                   0.02  0.07  0.05  0.03  0.03  0.16  0.02  0.03  0.06   0.21  0.07   0.07  0.03  0.08  0.10  0.04  0.05  0.09   0.11  0.15  0.10

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q2 Page 2

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                         2. In relation to the property taxes you pay, how satisfied are you with the overall quality of Town services?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   937    87   178   410   250    12   379   448    91     19     -     77   273    54    35   228   168    37     29    15    21
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%         100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         827    81   164   354   217    11   379   448     -      -     -     72   255    50    30   209   119    35     24    14    19
=========                         88%   93%   92%   86%   87%   92%  100%  100%                       94%   93%   93%   86%   92%   71%   95%    83%   93%   90%
                                          D     D                                                       Q     Q     Q     Q     Q           Q            Q     Q

 a. Very satisfied                379    52    79   151    90     7   379     -     -      -     -     43   127    19     9    97    34    14     17    10     9
                                  40%   60%   44%   37%   36%   58%  100%                             56%   47%   35%   26%   43%   20%   38%    59%   67%   43%
                                        CDE                                                          NOPQ    OQ     Q          OQ           Q    NOQ  NOQR     Q

 b. Somewhat satisfied            448    29    85   203   127     4     -   448     -      -     -     29   128    31    21   112    85    21      7     4    10
                                  48%   33%   48%   50%   51%   33%        100%                       38%   47%   57%   60%   49%   51%   57%    24%   27%   48%
                                                B     B     B                                                 S   LST   LST     S    ST    ST                   

Bottom 2 NET                      110     6    14    56    33     1     -     -    91     19     -      5    18     4     5    19    49     2      5     1     2
============                      12%    7%    8%   14%   13%    8%              100%   100%           6%    7%    7%   14%    8%   29%    5%    17%    7%   10%
                                                     BC                                                                           OPRTU                         
                                                                                                                                    LMN                         

 c. Not very satisfied             91     4    10    48    28     1     -     -    91      -     -      3    17     4     4    16    37     2      5     1     2
                                  10%    5%    6%   12%   11%    8%              100%                  4%    6%    7%   11%    7%   22%    5%    17%    7%   10%
                                                     BC    BC                                                                     MNPRT                         
                                                                                                                                      L                         

 d. Not at all satisfied           19     2     4     8     5     -     -     -     -     19     -      2     1     -     1     3    12     -      -     -     -
                                   2%    2%    2%    2%    2%                           100%           3%    *%          3%    1%    7%                         
                                                                                                                                     MP                         

e. Don’t Know / No Answer          85     2     5    27    45     6     -     -     -      -    85     20    17    13     4    11     2     5      3     1     9

MEAN                             3.27  3.51  3.34  3.21  3.21  3.50  4.00  3.00  2.00   1.00     -   3.47  3.40  3.28  3.09  3.33  2.84  3.32   3.41  3.60  3.33
                                         DE     D                                                      OQ    OQ     Q          OQ           Q      Q    OQ     Q

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q2 Page 3
                                                                                                                                                (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                         2. In relation to the property taxes you pay, how satisfied are you with the overall quality of Town services?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

STANDARD DEVIATION               0.72  0.70  0.69  0.72  0.71  0.67  0.00  0.00  0.00   0.00     -   0.70  0.62  0.60  0.70  0.66  0.83  0.58   0.78  0.63  0.66
STANDARD ERROR                   0.02  0.07  0.05  0.04  0.05  0.19  0.00  0.00  0.00   0.00         0.08  0.04  0.08  0.12  0.04  0.06  0.10   0.14  0.16  0.14

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q3 Page 4

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                               3. What local issue would you say is the highest priority for you?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   992    88   178   427   283    16   370   438    89     19    76     97   290    67    39   239   170    42     32    16     -
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%      

b. Preservation of the Town’s     290    34    55   132    66     3   127   128    17      1    17      -   290     -     -     -     -     -      -     -     -
Character                         29%   39%   31%   31%   23%   19%   34%   29%   19%     5%   22%         100%                                                 
                                          E           E               IJK    IJ     J            J                                                              

e. Schools                        239    16    54    94    70     5    97   112    16      3    11      -     -     -     -   239     -     -      -     -     -
                                  24%   18%   30%   22%   25%   31%   26%   26%   18%    16%   14%                           100%                               
                                               BD                       K     K                                                                                 

f. Taxes                          170    13    24    79    52     2    34    85    37     12     2      -     -     -     -     -   170     -      -     -     -
                                  17%   15%   13%   19%   18%   13%    9%   19%   42%    63%    3%                                 100%                         
                                                                        K    GK   GHK    GHK                                                                    

a. Affordable Housing              97     9    18    34    33     3    43    29     3      2    20     97     -     -     -     -     -     -      -     -     -
                                  10%   10%   10%    8%   12%   19%   12%    7%    3%    11%   26%   100%                                                       
                                                                       HI                      GHI                                                              

c. Public Safety                   67     4     7    30    26     -    19    31     4      -    13      -     -    67     -     -     -     -      -     -     -
                                   7%    5%    4%    7%    9%          5%    7%    4%          17%               100%                                           
                                                            C                                  GHI                                                              

g. Town Government Services        42     3     5    20    12     2    14    21     2      -     5      -     -     -     -     -     -    42      -     -     -
                                   4%    3%    3%    5%    4%   13%    4%    5%    2%           7%                                       100%                   

d. Roads                           39     -     4    21    14     -     9    21     4      1     4      -     -     -    39     -     -     -      -     -     -
                                   4%          2%    5%    5%          2%    5%    4%     5%    5%                     100%                                     

j. Environment//Conservation       32     7     8    10     6     1    17     7     5      -     3      -     -     -     -     -     -     -     32     -     -
                                   3%    8%    4%    2%    2%    6%    5%    2%    6%           4%                                              100%            
                                                                        H                                                                                       

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q3 Page 5
                                                                                                                                                (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                               3. What local issue would you say is the highest priority for you?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

h. Other (Please Specify)          16     2     3     7     4     -    10     4     1      -     1      -     -     -     -     -     -     -      -    16     -
                                   2%    2%    2%    2%    1%          3%    1%    1%           1%                                                    100%      

i. Don’t Know / No Answer          30     1     5    10    12     2     9    10     2      -     9      -     -     -     -     -     -     -      -     -    30

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q4 Page 6

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                  4. What is the most convenient way for you to find out about Town services, news, and events?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   995    86   180   427   284    18   372   439    89     16    79     94   285    66    38   235   163    41     32    16    25
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

h. By reading the Concord         295    31    48   130    80     6   118   130    23      1    23     26    98    23    12    50    49    15      4     4    14
Journal                           30%   36%   27%   30%   28%   33%   32%   30%   26%     6%   29%    28%   34%   35%   32%   21%   30%   37%    13%   25%   56%
                                                                        J     J     J            J      S    PS    PS     S          PS     S              MPQST
                                                                                                                                                               L

b. By visiting the Town’s         280    26    58   118    73     5    98   129    25      7    21     28    74    15    13    74    41    12     14     6     3
website                           28%   30%   32%   28%   26%   28%   26%   29%   28%    44%   27%    30%   26%   23%   34%   31%   25%   29%    44%   38%   12%
                                                                                                        U     U           U     U                NQU            

d. By email                       163     9    23    65    62     4    52    78    19      -    14     13    41    13     5    49    27     2      8     3     2
                                  16%   10%   13%   15%   22%   22%   14%   18%   21%          18%    14%   14%   20%   13%   21%   17%    5%    25%   19%    8%
                                                          BCD                                                 R     R          RU     R            R            

c. By subscribing to digital      140    16    34    55    32     3    65    51    12      3     9     16    37     3     4    37    25     7      6     3     2
News & Notices on the Town’s      14%   19%   19%   13%   11%   17%   17%   12%   13%    19%   11%    17%   13%    5%   11%   16%   15%   17%    19%   19%    8%
website                                         E                       H                               N     N                 N     N                         

e. By postal mail                  67     1    10    34    22     -    15    34     6      5     7      6    20     5     4    14    14     4      -     -     -
                                   7%    1%    6%    8%    8%          4%    8%    7%    31%    9%     6%    7%    8%   11%    6%    9%   10%                   
                                                B     B     B                 G          GHI                                                                    

a. By visiting Town Offices        18     1     3    10     4     -     9     6     1      -     2      2     6     3     -     3     3     -      -     -     1
                                   2%    1%    2%    2%    1%          2%    1%    1%           3%     2%    2%    5%          1%    2%                       4%

f. By telephone                    17     1     3     9     4     -     8     6     1      -     2      2     7     2     -     1     3     -      -     -     2
                                   2%    1%    2%    2%    1%          2%    1%    1%           3%     2%    2%    3%          *%    2%                       8%
                                                                                                              P                                                 

g. By using social networking      15     1     1     6     7     -     7     5     2      -     1      1     2     2     -     7     1     1      -     -     1
media (facebook, twitter,          2%    1%    1%    1%    2%          2%    1%    2%           1%     1%    1%    3%          3%    1%    2%                 4%
etc.)                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q4 Page 7
                                                                                                                                                (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                  4. What is the most convenient way for you to find out about Town services, news, and events?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

i. Don’t Know / No Answer          27     3     3    10    11     -     7     9     2      3     6      3     5     1     1     4     7     1      -     -     5

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q5 Page 8

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                   5. How would you rate your satisfaction with the way you receive information from the Town?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   988    88   181   425   276    18   370   441    89     19    69     90   283    67    37   235   166    41     29    16    24
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         849    77   158   364   234    16   340   381    57      9    62     76   255    59    29   201   138    36     21    12    22
=========                         86%   88%   87%   86%   85%   89%   92%   86%   64%    47%   90%    84%   90%   88%   78%   86%   83%   88%    72%   75%   92%
                                                                      HIJ    IJ                 IJ           QS                                                 

 a. Very satisfied                302    26    73   118    77     8   169    95     7      4    27     38   100    17    10    72    36    10      6     6     7
                                  31%   30%   40%   28%   28%   44%   46%   22%    8%    21%   39%    42%   35%   25%   27%   31%   22%   24%    21%   38%   29%
                                               DE                     HIJ     I                 HI   NQRS     Q                 Q                               

 b. Somewhat satisfied            547    51    85   246   157     8   171   286    50      5    35     38   155    42    19   129   102    26     15     6    15
                                  55%   58%   47%   58%   57%   44%   46%   65%   56%    26%   51%    42%   55%   63%   51%   55%   61%   63%    52%   38%   63%
                                                      C     C               GJK     J            J            L     L           L     L     L                   

Bottom 2 NET                      139    11    23    61    42     2    30    60    32     10     7     14    28     8     8    34    28     5      8     4     2
============                      14%   13%   13%   14%   15%   11%    8%   14%   36%    53%   10%    16%   10%   12%   22%   14%   17%   12%    28%   25%    8%
                                                                              G   GHK    GHK                                          M            M            

 c. Not very satisfied            120     8    18    55    37     2    28    56    28      4     4     12    26     6     7    30    21     5      7     4     2
                                  12%    9%   10%   13%   13%   11%    8%   13%   31%    21%    6%    13%    9%    9%   19%   13%   13%   12%    24%   25%    8%
                                                                             GK   GHK                                                                           

 d. Not at all satisfied           19     3     5     6     5     -     2     4     4      6     3      2     2     2     1     4     7     -      1     -     -
                                   2%    3%    3%    1%    2%          1%    1%    4%    32%    4%     2%    1%    3%    3%    2%    4%           3%            
                                                                                        GHIK                                          M                         

e. Don’t Know / No Answer          34     1     2    12    19     -     9     7     2      -    16      7     7     -     2     4     4     1      3     -     6

MEAN                             3.15  3.14  3.25  3.12  3.11  3.33  3.37  3.07  2.67   2.37  3.25   3.24  3.25  3.10  3.03  3.14  3.01  3.12   2.90  3.13  3.21
                                               DE                     HIJ    IJ                HIJ     QS    QS                                                 
STANDARD DEVIATION               0.70  0.71  0.74  0.67  0.69  0.69  0.65  0.61  0.69   1.16  0.76   0.77  0.64  0.68  0.76  0.70  0.72  0.60   0.77  0.81  0.59
STANDARD ERROR                   0.02  0.08  0.06  0.03  0.04  0.16  0.03  0.03  0.07   0.27  0.09   0.08  0.04  0.08  0.13  0.05  0.06  0.09   0.14  0.20  0.12

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q6 Page 9

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                    6. How would you rate the overall quality of services provided by the Finance Department?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   897    88   169   389   237    14   350   407    83     18    39     78   260    53    35   217   157    38     29    15    15
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         806    82   152   346   214    12   344   364    58      4    36     70   249    50    30   196   121    33     28    14    15
=========                         90%   93%   90%   89%   90%   86%   98%   89%   70%    22%   92%    90%   96%   94%   86%   90%   77%   87%    97%   93%  100%
                                                                      HIJ    IJ     J           IJ      Q    PQ     Q           Q                  Q     Q MOPQR
                                                                                                                                                               L

 a. Excellent                     403    63    92   151    90     7   252   132     7      1    11     44   134    25    11    98    42    17     15     9     8
                                  45%   72%   54%   39%   38%   50%   72%   32%    8%     6%   28%    56%   52%   47%   31%   45%   27%   45%    52%   60%   53%
                                        CDE    DE                    HIJK    IJ                 IJ     OQ    OQ     Q           Q           Q      Q     Q     Q

 b. Good                          403    19    60   195   124     5    92   232    51      3    25     26   115    25    19    98    79    16     13     5     7
                                  45%   22%   36%   50%   52%   36%   26%   57%   61%    17%   64%    33%   44%   47%   54%   45%   50%   42%    45%   33%   47%
                                                B    BC    BC                GJ    GJ           GJ                        L           L                         

Bottom 2 NET                       91     6    17    43    23     2     6    43    25     14     3      8    11     3     5    21    36     5      1     1     -
============                      10%    7%   10%   11%   10%   14%    2%   11%   30%    78%    8%    10%    4%    6%   14%   10%   23%   13%     3%    7%      
                                                                              G   GHK   GHIK                                    M MNPST                         
                                                                                                                                      L                         

 c. Fair                           74     3    14    37    18     2     5    37    22      7     3      7     9     2     4    17    29     4      1     1     -
                                   8%    3%    8%   10%    8%   14%    1%    9%   27%    39%    8%     9%    3%    4%   11%    8%   18%   11%     3%    7%      
                                                      B                       G   GHK    GHK                                    M LMNPS                         

 d. Poor                           17     3     3     6     5     -     1     6     3      7     -      1     2     1     1     4     7     1      -     -     -
                                   2%    3%    2%    2%    2%          *%    1%    4%    39%           1%    1%    2%    3%    2%    4%    3%                   
                                                                                         GHI                                          M                         

e. Don’t Know / No Answer         125     1    14    48    58     4    29    41     8      1    46     19    30    14     4    22    13     4      3     1    15

MEAN                             3.33  3.61  3.43  3.26  3.26  3.36  3.70  3.20  2.75   1.89  3.21   3.45  3.47  3.40  3.14  3.34  2.99  3.29   3.48  3.53  3.53
                                        CDE    DE                    HIJK    IJ     J           IJ     OQ   OPQ     Q           Q           Q     OQ     Q     Q

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q6 Page 10
                                                                                                                                               (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                    6. How would you rate the overall quality of services provided by the Finance Department?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

STANDARD DEVIATION               0.71  0.72  0.72  0.69  0.69  0.74  0.51  0.66  0.66   0.90  0.57   0.71  0.60  0.66  0.73  0.70  0.80  0.77   0.57  0.64  0.52
STANDARD ERROR                   0.02  0.08  0.06  0.04  0.04  0.20  0.03  0.03  0.07   0.21  0.09   0.08  0.04  0.09  0.12  0.05  0.06  0.12   0.11  0.17  0.13

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q7 Page 11

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

  7. In terms of the assessment of your property, do you believe your property is over-assessed, under-assessed or fairly assessed relative to others in Town?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   810    77   161   357   204    11   326   385    79     16     4     64   234    47    29   200   152    30     24    14    16
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Over-assessed                  257    17    47   116    73     4    46   142    55     13     1     21    58    14    10    49    89     7      6     2     1
                                  32%   22%   29%   32%   36%   36%   14%   37%   70%    81%   25%    33%   25%   30%   34%   25%   59%   23%    25%   14%    6%
                                                            B                 G   GHK    GHK            U     U     U     U     U PRSTU                         
                                                                                                                                   LMNO                         

b. Under-assessed                  16     2     6     6     2     -     8     8     -      -     -      1     4     -     -     8     2     -      -     -     1
                                   2%    3%    4%    2%    1%          2%    2%                        2%    2%                4%    1%                       6%

c. Fairly assessed                537    58   108   235   129     7   272   235    24      3     3     42   172    33    19   143    61    23     18    12    14
                                  66%   75%   67%   66%   63%   64%   83%   61%   30%    19%   75%    66%   74%   70%   66%   72%   40%   77%    75%   86%   88%
                                          E                           HIJ    IJ                 IJ      Q     Q     Q     Q     Q           Q      Q     Q    LQ

d. Rent / Does not apply           64     3     5    19    35     2    15    12     2      1    34     11    15    10     3    12     3     5      1     2     2

e. Don’t Know / No Answer         148     9    17    61    56     5    38    51    10      2    47     22    41    10     7    27    15     7      7     -    12

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q8 Page 12

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                 8. How important is it for you to be able to pay bills online?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                  1003    86   181   430   289    17   374   443    90     18    78     96   284    67    38   238   166    42     32    16    24
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         637    53   112   263   195    14   235   281    54     15    52     61   156    37    26   194    91    30     24     9     9
=========                         64%   62%   62%   61%   67%   82%   63%   63%   60%    83%   67%    64%   55%   55%   68%   82%   55%   71%    75%   56%   38%
                                                                 CD                      GHI            U                 U MNQTU         MQU   MNQU            
                                                                                                                                L                               

 a. Very important                413    32    65   166   140    10   150   182    32     13    36     42    89    26    20   134    54    19     16     8     5
                                  41%   37%   36%   39%   48%   59%   40%   41%   36%    72%   46%    44%   31%   39%   53%   56%   33%   45%    50%   50%   21%
                                                           CD                           GHIK           MU               MQU LMNQU           U     MU            

 b. Somewhat important            224    21    47    97    55     4    85    99    22      2    16     19    67    11     6    60    37    11      8     1     4
                                  22%   24%   26%   23%   19%   24%   23%   22%   24%    11%   21%    20%   24%   16%   16%   25%   22%   26%    25%    6%   17%
                                                                                                              T                 T     T     T                   

Bottom 2 NET                      366    33    69   167    94     3   139   162    36      3    26     35   128    30    12    44    75    12      8     7    15
============                      36%   38%   38%   39%   33%   18%   37%   37%   40%    17%   33%    36%   45%   45%   32%   18%   45%   29%    25%   44%   63%
                                                F     F                 J     J     J                   P   PRS    PS               PRS                  P LOPRS

 c. Not very important            183    11    40    79    51     2    67    83    20      2    11     13    61    17     6    25    35     9      6     2     9
                                  18%   13%   22%   18%   18%   12%   18%   19%   22%    11%   14%    14%   21%   25%   16%   11%   21%   21%    19%   13%   38%
                                                B                                                             P     P                 P                       LP

 d. Not at all important          183    22    29    88    43     1    72    79    16      1    15     22    67    13     6    19    40     3      2     5     6
                                  18%   26%   16%   20%   15%    6%   19%   18%   18%     6%   19%    23%   24%   19%   16%    8%   24%    7%     6%   31%   25%
                                         EF           F                 J     J                       PRS   PRS    PS               PRS                PRS      

e. Don’t Know / No Answer          19     3     2     7     6     1     5     5     1      1     7      1     6     -     1     1     4     -      -     -     6

MEAN                             2.86  2.73  2.82  2.79  3.01  3.35  2.84  2.87  2.78   3.50  2.94   2.84  2.63  2.75  3.05  3.30  2.63  3.10   3.19  2.75  2.33
                                                           BD    BD                      GHI                            MQU MNQTU         MQU    MQU            
                                                                                                                                L                               

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q8 Page 13
                                                                                                                                               (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                 8. How important is it for you to be able to pay bills online?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

STANDARD DEVIATION               1.14  1.21  1.09  1.16  1.12  0.93  1.15  1.14  1.12   0.92  1.18   1.22  1.16  1.17  1.16  0.95  1.17  0.98   0.97  1.39  1.09
STANDARD ERROR                   0.04  0.13  0.08  0.06  0.07  0.23  0.06  0.05  0.12   0.22  0.13   0.12  0.07  0.14  0.19  0.06  0.09  0.15   0.17  0.35  0.22

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q9 Page 14

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                        9. How would you rate the overall quality of services provided by the Department of Planning and Land Management?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   845    81   163   370   221    10   328   383    72     16    46     81   262    52    33   200   132    32     26    13    14
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         621    51   120   270   171     9   271   272    37      4    37     63   181    42    26   155    97    23     15    10     9
=========                         73%   63%   74%   73%   77%   90%   83%   71%   51%    25%   80%    78%   69%   81%   79%   78%   73%   72%    58%   77%   64%
                                                            B     B   HIJ    IJ     J           IJ                  S           M                               

 a. Excellent                     188    20    39    74    52     3   118    52     5      1    12     29    50    12     5    55    20     6      4     7     -
                                  22%   25%   24%   20%   24%   30%   36%   14%    7%     6%   26%    36%   19%   23%   15%   28%   15%   19%    15%   54%      
                                                                      HIJ                       IJ   MOQS                      MQ                    NOQRS      
                                                                                                                                                         M      

 b. Good                          433    31    81   196   119     6   153   220    32      3    25     34   131    30    21   100    77    17     11     3     9
                                  51%   38%   50%   53%   54%   60%   47%   57%   44%    19%   54%    42%   50%   58%   64%   50%   58%   53%    42%   23%   64%
                                                      B     B           J   GIJ     J            J            T     T    LT     T    LT     T                  T

Bottom 2 NET                      224    30    43   100    50     1    57   111    35     12     9     18    81    10     7    45    35     9     11     3     5
============                      27%   37%   26%   27%   23%   10%   17%   29%   49%    75%   20%    22%   31%   19%   21%   23%   27%   28%    42%   23%   36%
                                         EF                                   G   GHK   GHIK                  P                                    N            

 c. Fair                          169    22    33    74    39     1    42    89    25      5     8     14    60     9     5    34    28     8      5     1     5
                                  20%   27%   20%   20%   18%   10%   13%   23%   35%    31%   17%    17%   23%   17%   15%   17%   21%   25%    19%    8%   36%
                                                                              G    GK                                                                           

 d. Poor                           55     8    10    26    11     -    15    22    10      7     1      4    21     1     2    11     7     1      6     2     -
                                   7%   10%    6%    7%    5%          5%    6%   14%    44%    2%     5%    8%    2%    6%    6%    5%    3%    23%   15%      
                                                                                   GK   GHIK                  N                                LNPQR            

e. Don’t Know / No Answer         177     8    20    67    74     8    51    65    19      3    39     16    28    15     6    39    38    10      6     3    16

MEAN                             2.89  2.78  2.91  2.86  2.96  3.20  3.14  2.79  2.44   1.88  3.04   3.09  2.80  3.02  2.88  3.00  2.83  2.88   2.50  3.15  2.64
                                                                      HIJ    IJ     J          HIJ    MQS           S          MS                               
STANDARD DEVIATION               0.82  0.94  0.83  0.81  0.78  0.63  0.81  0.74  0.82   0.96  0.73   0.85  0.84  0.70  0.74  0.82  0.74  0.75   1.03  1.14  0.50
STANDARD ERROR                   0.03  0.10  0.06  0.04  0.05  0.20  0.04  0.04  0.10   0.24  0.11   0.09  0.05  0.10  0.13  0.06  0.06  0.13   0.20  0.32  0.13

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q10 Page 15

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                  10. In terms of land-use and development, how would you rate your satisfaction with the way that Concord is being developed?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   943    86   181   415   250    11   354   429    82     17    61     89   281    61    35   224   150    36     31    16    20
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         640    43   128   283   179     7   263   293    41      5    38     58   169    48    25   173   100    27     15    11    14
=========                         68%   50%   71%   68%   72%   64%   74%   68%   50%    29%   62%    65%   60%   79%   71%   77%   67%   75%    48%   69%   70%
                                                B     B     B          IJ    IJ                  J                 MS        LMQS           S                   

 a. Very satisfied                165     9    28    71    55     2    90    56     4      1    14     12    39    13     9    58    23     5      4     2     -
                                  17%   10%   15%   17%   22%   18%   25%   13%    5%     6%   23%    13%   14%   21%   26%   26%   15%   14%    13%   13%      
                                                            B         HIJ     I                 IJ                            LMQ                               

 b. Somewhat satisfied            475    34   100   212   124     5   173   237    37      4    24     46   130    35    16   115    77    22     11     9    14
                                  50%   40%   55%   51%   50%   45%   49%   55%   45%    24%   39%    52%   46%   57%   46%   51%   51%   61%    35%   56%   70%
                                                B     B                 J    JK                                     S                       S                 MS

Bottom 2 NET                      303    43    53   132    71     4    91   136    41     12    23     31   112    13    10    51    50     9     16     5     6
============                      32%   50%   29%   32%   28%   36%   26%   32%   50%    71%   38%    35%   40%   21%   29%   23%   33%   25%    52%   31%   30%
                                        CDE                                        GH    GHK            P    NP                       P          NPR            

 c. Not very satisfied            232    35    36   102    56     3    70   112    27      7    16     21    82    11     6    41    43     7     12     4     5
                                  25%   41%   20%   25%   22%   27%   20%   26%   33%    41%   26%    24%   29%   18%   17%   18%   29%   19%    39%   25%   25%
                                        CDE                                   G     G                        NP                       P          NOP            

 d. Not at all satisfied           71     8    17    30    15     1    21    24    14      5     7     10    30     2     4    10     7     2      4     1     1
                                   8%    9%    9%    7%    6%    9%    6%    6%   17%    29%   11%    11%   11%    3%   11%    4%    5%    6%    13%    6%    5%
                                                                                   GH     GH            N   NPQ                                                 

e. Don’t Know / No Answer          79     3     2    22    45     7    25    19     9      2    24      8     9     6     4    15    20     6      1     -    10

MEAN                             2.78  2.51  2.77  2.78  2.88  2.73  2.94  2.76  2.38   2.06  2.74   2.67  2.63  2.97  2.86  2.99  2.77  2.83   2.48  2.75  2.65
                                                B     B     B         HIJ    IJ                 IJ                LMS        LMQS                               
STANDARD DEVIATION               0.82  0.81  0.82  0.81  0.82  0.90  0.83  0.75  0.83   0.90  0.95   0.85  0.85  0.73  0.94  0.79  0.76  0.74   0.89  0.77  0.59
STANDARD ERROR                   0.03  0.09  0.06  0.04  0.05  0.27  0.04  0.04  0.09   0.22  0.12   0.09  0.05  0.09  0.16  0.05  0.06  0.12   0.16  0.19  0.13

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q11 Page 16

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                               11. How would you rate the overall quality of services provided by the Concord Free Public Library?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   969    87   180   413   272    17   367   423    82     17    80     95   277    64    38   230   158    38     29    14    26
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         941    85   177   400   262    17   364   410    74     15    78     95   273    64    37   223   145    36     29    13    26
=========                         97%   98%   98%   97%   96%  100%   99%   97%   90%    88%   98%   100%   99%  100%   97%   97%   92%   95%   100%   93%  100%
                                                                 DE    HI     I                       MPQ     Q   MPQ           Q                MPQ         MPQ

 a. Excellent                     747    70   155   312   199    11   319   303    48     11    66     79   239    46    31   173   100    24     22    12    21
                                  77%   80%   86%   76%   73%   65%   87%   72%   59%    65%   83%    83%   86%   72%   82%   75%   63%   63%    76%   86%   81%
                                               DE                      HI     I                 HI     QR  NPQR           Q     Q                        Q     Q

 b. Good                          194    15    22    88    63     6    45   107    26      4    12     16    34    18     6    50    45    12      7     1     5
                                  20%   17%   12%   21%   23%   35%   12%   25%   32%    24%   15%    17%   12%   28%   16%   22%   28%   32%    24%    7%   19%
                                                      C     C                GK    GK                              MT          MT   LMT    MT                   

Bottom 2 NET                       28     2     3    13    10     -     3    13     8      2     2      -     4     -     1     7    13     2      -     1     -
============                       3%    2%    2%    3%    4%          1%    3%   10%    12%    3%           1%          3%    3%    8%    5%           7%      
                                                                              G    GH                                                MP                         

 c. Fair                           22     2     2    10     8     -     3    10     6      2     1      -     3     -     -     5    12     1      -     1     -
                                   2%    2%    1%    2%    3%          1%    2%    7%    12%    1%           1%                2%    8%    3%           7%      
                                                                                    G                                                MP                         

 d. Poor                            6     -     1     3     2     -     -     3     2      -     1      -     1     -     1     2     1     1      -     -     -
                                   1%          1%    1%    1%                1%    2%           1%           *%          3%    1%    1%    3%                   

e. Don’t Know / No Answer          53     2     3    24    23     1    12    25     9      2     5      2    13     3     1     9    12     4      3     2     4

MEAN                             3.74  3.78  3.84  3.72  3.69  3.65  3.86  3.68  3.46   3.53  3.79   3.83  3.84  3.72  3.76  3.71  3.54  3.55   3.76  3.79  3.81
                                               DE                     HIJ     I                  I     QR  NPQR                 Q                              Q
STANDARD DEVIATION               0.53  0.47  0.44  0.54  0.56  0.49  0.37  0.56  0.74   0.72  0.52   0.38  0.42  0.45  0.59  0.55  0.66  0.69   0.44  0.58  0.40
STANDARD ERROR                   0.02  0.05  0.03  0.03  0.03  0.12  0.02  0.03  0.08   0.17  0.06   0.04  0.03  0.06  0.10  0.04  0.05  0.11   0.08  0.15  0.08

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q12 Page 17

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                          12.   What types of lectures on current events would you like to attend, if they were offered by the Library?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   741    65   142   306   214    14   272   323    65     12    69     75   207    44    30   191   110    32     22    13    17
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Community Issues               238    27    46   103    58     4    93   107    16      5    17     27    75    10    10    60    30     7      7     4     8
                                  32%   42%   32%   34%   27%   29%   34%   33%   25%    42%   25%    36%   36%   23%   33%   31%   27%   22%    32%   31%   47%
                                          E                                                                                                                     

d. World Affairs                  235    22    44   103    59     7   102    91    24      3    15     27    72    14     7    55    32    11      8     6     3
                                  32%   34%   31%   34%   28%   50%   38%   28%   37%    25%   22%    36%   35%   32%   23%   29%   29%   34%    36%   46%   18%
                                                                       HK                                                                                       

c. Science and Technology         147    15    31    59    41     1    45    67    17      4    14      9    36    11     7    41    30     6      3     3     1
                                  20%   23%   22%   19%   19%    7%   17%   21%   26%    33%   20%    12%   17%   25%   23%   21%   27%   19%    14%   23%    6%
                                                                                                                    U          LU   LMU                         

b. Health and Wellness            121     1    21    41    56     2    32    58     8      -    23     12    24     9     6    35    18     8      4     -     5
                                  16%    2%   15%   13%   26%   14%   12%   18%   12%          33%    16%   12%   20%   20%   18%   16%   25%    18%         29%
                                                B     B   BCD                 G                GHI                                                              

e. Don’t Know / No Answer         281    24    41   131    81     4   107   125    26      7    16     22    83    23     9    48    60    10     10     3    13

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q13 Page 18

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                    13. How would you rate the overall quality of services provided by the Council on Aging?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   448    50    81   200   112     5   168   187    37      7    49     63   137    38    15    56    83    22      9     4    21
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         417    45    77   185   106     4   158   175    32      5    47     57   130    38    15    53    75    19      8     3    19
=========                         93%   90%   95%   93%   95%   80%   94%   94%   86%    71%   96%    90%   95%  100%  100%   95%   90%   86%    89%   75%   90%
                                                                                                                  LMQ   LMQ                                     

 a. Excellent                     246    24    48   108    64     2   112    92     9      2    31     37    78    19    10    27    41    15      5     2    12
                                  55%   48%   59%   54%   57%   40%   67%   49%   24%    29%   63%    59%   57%   50%   67%   48%   49%   68%    56%   50%   57%
                                                                      HIJ     I                  I                                                              

 b. Good                          171    21    29    77    42     2    46    83    23      3    16     20    52    19     5    26    34     4      3     1     7
                                  38%   42%   36%   39%   38%   40%   27%   44%   62%    43%   33%    32%   38%   50%   33%   46%   41%   18%    33%   25%   33%
                                                                              G   GHK                         R     R           R     R                         

Bottom 2 NET                       31     5     4    15     6     1    10    12     5      2     2      6     7     -     -     3     8     3      1     1     2
============                       7%   10%    5%    8%    5%   20%    6%    6%   14%    29%    4%    10%    5%                5%   10%   14%    11%   25%   10%

 c. Fair                           24     3     4    13     3     1     6    11     5      1     1      4     7     -     -     2     7     2      1     1     -
                                   5%    6%    5%    7%    3%   20%    4%    6%   14%    14%    2%     6%    5%                4%    8%    9%    11%   25%      

 d. Poor                            7     2     -     2     3     -     4     1     -      1     1      2     -     -     -     1     1     1      -     -     2
                                   2%    4%          1%    3%          2%    1%          14%    2%     3%                      2%    1%    5%                10%

e. Don’t Know / No Answer         574    39   102   237   183    13   211   261    54     12    36     34   153    29    24   183    87    20     23    12     9

MEAN                             3.46  3.34  3.54  3.46  3.49  3.20  3.58  3.42  3.11   2.86  3.57   3.46  3.52  3.50  3.67  3.41  3.39  3.50   3.44  3.25  3.38
                                                                      HIJ    IJ                 IJ                                                              
STANDARD DEVIATION               0.67  0.77  0.59  0.66  0.68  0.84  0.68  0.63  0.61   1.07  0.65   0.76  0.60  0.51  0.49  0.65  0.70  0.86   0.73  0.96  0.92
STANDARD ERROR                   0.03  0.11  0.07  0.05  0.06  0.37  0.05  0.05  0.10   0.40  0.09   0.10  0.05  0.08  0.13  0.09  0.08  0.18   0.24  0.48  0.20

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q14 Page 19

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                14. How would you rate the overall quality of services provided by the Concord Police Department?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   964    86   178   424   262    14   365   427    88     18    66     89   276    65    32   229   165    40     29    15    24
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         929    82   175   405   254    13   362   410    79     14    64     89   268    62    30   220   157    39     28    13    23
=========                         96%   95%   98%   96%   97%   93%   99%   96%   90%    78%   97%   100%   97%   95%   94%   96%   95%   98%    97%   87%   96%
                                                D                     HIJ                             MPQ                                                       

 a. Excellent                     625    68   116   271   160    10   295   243    38      5    44     63   189    48    21   147    92    26     16     9    14
                                  65%   79%   65%   64%   61%   71%   81%   57%   43%    28%   67%    71%   68%   74%   66%   64%   56%   65%    55%   60%   58%
                                        CDE                          HIJK    IJ                 IJ      Q     Q     Q                                           

 b. Good                          304    14    59   134    94     3    67   167    41      9    20     26    79    14     9    73    65    13     12     4     9
                                  32%   16%   33%   32%   36%   21%   18%   39%   47%    50%   30%    29%   29%   22%   28%   32%   39%   33%    41%   27%   38%
                                                B     B     B                 G    GK      G     G                                   MN                         

Bottom 2 NET                       35     4     3    19     8     1     3    17     9      4     2      -     8     3     2     9     8     1      1     2     1
============                       4%    5%    2%    4%    3%    7%    1%    4%   10%    22%    3%           3%    5%    6%    4%    5%    3%     3%   13%    4%
                                                      C                       G     G      G                                                                    

 c. Fair                           32     4     3    16     8     1     3    16     8      3     2      -     7     3     2     7     8     1      1     2     1
                                   3%    5%    2%    4%    3%    7%    1%    4%    9%    17%    3%           3%    5%    6%    3%    5%    3%     3%   13%    4%
                                                                              G     G                                                                           

 d. Poor                            3     -     -     3     -     -     -     1     1      1     -      -     1     -     -     2     -     -      -     -     -
                                   *%                1%                      *%    1%     6%                 *%                1%                               

e. Don’t Know / No Answer          58     3     5    13    33     4    14    21     3      1    19      8    14     2     7    10     5     2      3     1     6

MEAN                             3.61  3.74  3.63  3.59  3.58  3.64  3.80  3.53  3.32   3.00  3.64   3.71  3.65  3.69  3.59  3.59  3.51  3.63   3.52  3.47  3.54
                                         DE                          HIJK    IJ                 IJ      Q     Q     Q                                           
STANDARD DEVIATION               0.57  0.54  0.52  0.60  0.55  0.63  0.42  0.58  0.69   0.84  0.54   0.46  0.55  0.56  0.61  0.60  0.59  0.54   0.57  0.74  0.59
STANDARD ERROR                   0.02  0.06  0.04  0.03  0.03  0.17  0.02  0.03  0.07   0.20  0.07   0.05  0.03  0.07  0.11  0.04  0.05  0.09   0.11  0.19  0.12

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q15 Page 20

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                 15. How would you rate the overall quality of services provided by the Concord Fire Department?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   895    85   162   396   240    12   342   391    79     15    68     88   251    63    32   202   157    37     25    15    25
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         886    85   162   390   238    11   341   386    79     13    67     87   250    63    32   197   157    36     25    14    25
=========                         99%  100%  100%   98%   99%   92%  100%   99%  100%    87%   99%    99%  100%  100%  100%   98%  100%   97%   100%   93%  100%
                                          D     D                                   H                               P     P           P            P           P

 a. Excellent                     694    73   134   307   173     7   304   277    47     12    54     73   200    53    26   154   116    28     15    12    17
                                  78%   86%   83%   78%   72%   58%   89%   71%   59%    80%   79%    83%   80%   84%   81%   76%   74%   76%    60%   80%   68%
                                          E     E                      HI                        I      S           S                                           

 b. Good                          192    12    28    83    65     4    37   109    32      1    13     14    50    10     6    43    41     8     10     2     8
                                  21%   14%   17%   21%   27%   33%   11%   28%   41%     7%   19%    16%   20%   16%   19%   21%   26%   22%    40%   13%   32%
                                                           BC                GJ  GHJK                                                           LMNT            

Bottom 2 NET                        9     -     -     6     2     1     1     5     -      2     1      1     1     -     -     5     -     1      -     1     -
============                       1%                2%    1%    8%    *%    1%          13%    1%     1%    *%                2%          3%           7%      

 c. Fair                            8     -     -     5     2     1     1     5     -      1     1      1     1     -     -     4     -     1      -     1     -
                                   1%                1%    1%    8%    *%    1%           7%    1%     1%    *%                2%          3%           7%      

 d. Poor                            1     -     -     1     -     -     -     -     -      1     -      -     -     -     -     1     -     -      -     -     -
                                   *%                *%                                   7%                                   *%                               

e. Don’t Know / No Answer         127     4    21    41    55     6    37    57    12      4    17      9    39     4     7    37    13     5      7     1     5

MEAN                             3.76  3.86  3.83  3.76  3.71  3.50  3.89  3.70  3.59   3.60  3.78   3.82  3.79  3.84  3.81  3.73  3.74  3.73   3.60  3.73  3.68
                                         EF    EF                    HIJK                        I      S     S     S                                           
STANDARD DEVIATION               0.45  0.35  0.38  0.47  0.47  0.67  0.33  0.49  0.49   0.91  0.45   0.42  0.42  0.37  0.40  0.52  0.44  0.51   0.50  0.59  0.48
STANDARD ERROR                   0.02  0.04  0.03  0.02  0.03  0.19  0.02  0.02  0.06   0.24  0.05   0.04  0.03  0.05  0.07  0.04  0.04  0.08   0.10  0.15  0.10

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q16 Page 21

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                    16. How would you rate the overall quality of services provided by Concord Public Works?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   999    89   182   432   279    17   372   443    90     19    75     92   285    67    38   237   165    42     32    16    25
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         854    85   162   357   236    14   357   371    54     10    62     82   258    52    24   202   135    36     28    13    24
=========                         85%   96%   89%   83%   85%   82%   96%   84%   60%    53%   83%    89%   91%   78%   63%   85%   82%   86%    88%   81%   96%
                                        CDE     D                    HIJK    IJ                 IJ      O   NOQ                 O     O     O      O        NOPQ

 a. Excellent                     420    50    81   178   102     9   255   127     6      6    26     48   136    21    11   109    47    16     13     9    10
                                  42%   56%   45%   41%   37%   53%   69%   29%    7%    32%   35%    52%   48%   31%   29%   46%   28%   38%    41%   56%   40%
                                         DE                          HIJK     I            I     I    NOQ   NOQ               NOQ                        Q      

 b. Good                          434    35    81   179   134     5   102   244    48      4    36     34   122    31    13    93    88    20     15     4    14
                                  43%   39%   45%   41%   48%   29%   27%   55%   53%    21%   48%    37%   43%   46%   34%   39%   53%   48%    47%   25%   56%
                                                                             GJ    GJ           GJ                                LMOPT                        T

Bottom 2 NET                      145     4    20    75    43     3    15    72    36      9    13     10    27    15    14    35    30     6      4     3     1
============                      15%    4%   11%   17%   15%   18%    4%   16%   40%    47%   17%    11%    9%   22%   37%   15%   18%   14%    13%   19%    4%
                                                B    BC     B                 G   GHK    GHK     G                 MU PQRSU     U    MU                         
                                                                                                                         LM                                     

 c. Fair                          123     3    18    63    37     2    13    64    30      5    11      7    26    10    12    30    28     3      3     3     1
                                  12%    3%   10%   15%   13%   12%    3%   14%   33%    26%   15%     8%    9%   15%   32%   13%   17%    7%     9%   19%    4%
                                                B     B     B                 G   GHK      G     G                    MPRSU        LMRU                         
                                                                                                                          L                                     

 d. Poor                           22     1     2    12     6     1     2     8     6      4     2      3     1     5     2     5     2     3      1     -     -
                                   2%    1%    1%    3%    2%    6%    1%    2%    7%    21%    3%     3%    *%    7%    5%    2%    1%    7%     3%            
                                                                                    G     GH                        M                                           

e. Don’t Know / No Answer          23     -     1     5    16     1     7     5     1      -    10      5     5     -     1     2     5     -      -     -     5

MEAN                             3.25  3.51  3.32  3.21  3.19  3.29  3.64  3.11  2.60   2.63  3.15   3.38  3.38  3.01  2.87  3.29  3.09  3.17   3.25  3.38  3.36
                                        CDE                          HIJK    IJ                 IJ    NOQ   NOQ               NOQ                              O

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q16 Page 22
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                    16. How would you rate the overall quality of services provided by Concord Public Works?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

STANDARD DEVIATION               0.75  0.62  0.70  0.79  0.74  0.92  0.58  0.70  0.72   1.16  0.77   0.77  0.66  0.88  0.91  0.77  0.71  0.85   0.76  0.81  0.57
STANDARD ERROR                   0.02  0.07  0.05  0.04  0.04  0.22  0.03  0.03  0.08   0.27  0.09   0.08  0.04  0.11  0.15  0.05  0.05  0.13   0.13  0.20  0.11

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q17 Page 23

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                          17. How would you rate your satisfaction with the maintenance of Town roads?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                  1015    89   182   437   289    18   378   448    90     19    80     96   289    67    38   238   170    42     32    16    27
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         874    80   159   363   256    16   366   368    57     11    72     87   259    55    19   206   147    34     29    14    24
=========                         86%   90%   87%   83%   89%   89%   97%   82%   63%    58%   90%    91%   90%   82%   50%   87%   86%   81%    91%   88%   89%
                                                            D        HIJK    IJ                HIJ      O     O     O           O     O     O      O     O     O

 a. Very satisfied                316    31    61   117    99     8   182   100     7      3    24     35   104    17     2    77    38    11     15     8     9
                                  31%   35%   34%   27%   34%   44%   48%   22%    8%    16%   30%    36%   36%   25%    5%   32%   22%   26%    47%   50%   33%
                                                            D        HIJK     I                  I     OQ    OQ     O          OQ     O     O    NOQ    OQ     O

 b. Somewhat satisfied            558    49    98   246   157     8   184   268    50      8    48     52   155    38    17   129   109    23     14     6    15
                                  55%   55%   54%   56%   54%   44%   49%   60%   56%    42%   60%    54%   54%   57%   45%   54%   64%   55%    44%   38%   56%
                                                                              G                                                   MOPST                         

Bottom 2 NET                      141     9    23    74    33     2    12    80    33      8     8      9    30    12    19    32    23     8      3     2     3
============                      14%   10%   13%   17%   11%   11%    3%   18%   37%    42%   10%     9%   10%   18%   50%   13%   14%   19%     9%   13%   11%
                                                      E                      GK   GHK    GHK     G                    QRSTU                                     
                                                                                                                       LMNP                                     

 c. Not very satisfied            112     6    20    59    26     1    11    67    24      4     6      6    26     9    11    25    21     7      3     1     3
                                  11%    7%   11%   14%    9%    6%    3%   15%   27%    21%    8%     6%    9%   13%   29%   11%   12%   17%     9%    6%   11%
                                                      B                      GK   GHK                                 MPQST                                     
                                                                                                                          L                                     

 d. Not at all satisfied           29     3     3    15     7     1     1    13     9      4     2      3     4     3     8     7     2     1      -     1     -
                                   3%    3%    2%    3%    2%    6%    *%    3%   10%    21%    3%     3%    1%    4%   21%    3%    1%    2%           6%      
                                                                              G   GHK      G                          MNPQR                                     
                                                                                                                          L                                     

e. Don’t Know / No Answer           7     -     1     -     6     -     1     -     1      -     5      1     1     -     1     1     -     -      -     -     3

MEAN                             3.14  3.21  3.19  3.06  3.20  3.28  3.45  3.02  2.61   2.53  3.18   3.24  3.24  3.03  2.34  3.16  3.08  3.05   3.38  3.31  3.22
                                                D           D        HIJK    IJ                 IJ      O   NOQ     O           O     O     O   NOQR     O     O

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q17 Page 24
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                          17. How would you rate your satisfaction with the maintenance of Town roads?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

STANDARD DEVIATION               0.72  0.71  0.69  0.73  0.70  0.83  0.57  0.70  0.77   1.02  0.67   0.71  0.67  0.76  0.88  0.72  0.62  0.73   0.66  0.87  0.64
STANDARD ERROR                   0.02  0.08  0.05  0.04  0.04  0.19  0.03  0.03  0.08   0.23  0.08   0.07  0.04  0.09  0.14  0.05  0.05  0.11   0.12  0.22  0.12

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q18 Page 25

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                  18. How would you rate your satisfaction with the Town’s snow plowing and winter maintenance?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   984    86   178   432   276    12   366   439    90     19    70     90   283    63    36   232   167    41     30    16    26
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         885    77   169   378   250    11   356   383    67     14    65     85   262    52    29   212   142    37     27    15    24
=========                         90%   90%   95%   88%   91%   92%   97%   87%   74%    74%   93%    94%   93%   83%   81%   91%   85%   90%    90%   94%   92%
                                                D                     HIJ     I                  I    NOQ    NQ                                                 

 a. Very satisfied                496    56   100   200   136     4   248   189    23      7    29     53   148    29    16   114    77    24     14    12     9
                                  50%   65%   56%   46%   49%   33%   68%   43%   26%    37%   41%    59%   52%   46%   44%   49%   46%   59%    47%   75%   35%
                                        DEF     D                    HIJK     I                  I     QU                                   U        OPQSU      
                                                                                                                                                        MN      

 b. Somewhat satisfied            389    21    69   178   114     7   108   194    44      7    36     32   114    23    13    98    65    13     13     3    15
                                  40%   24%   39%   41%   41%   58%   30%   44%   49%    37%   51%    36%   40%   37%   36%   42%   39%   32%    43%   19%   58%
                                                B     B     B     B           G     G            G            T                 T                            LRT

Bottom 2 NET                       99     9     9    54    26     1    10    56    23      5     5      5    21    11     7    20    25     4      3     1     2
============                      10%   10%    5%   13%    9%    8%    3%   13%   26%    26%    7%     6%    7%   17%   19%    9%   15%   10%    10%    6%    8%
                                                      C                       G   GHK      G                       LM     L          LM                         

 c. Not very satisfied             82     8     8    45    21     -    10    47    17      4     4      5    18     9     5    18    19     3      3     -     2
                                   8%    9%    4%   10%    8%          3%   11%   19%    21%    6%     6%    6%   14%   14%    8%   11%    7%    10%          8%
                                                      C                       G    GK                                                                           

 d. Not at all satisfied           17     1     1     9     5     1     -     9     6      1     1      -     3     2     2     2     6     1      -     1     -
                                   2%    1%    1%    2%    2%    8%          2%    7%     5%    1%           1%    3%    6%    1%    4%    2%           6%      

e. Don’t Know / No Answer          38     3     5     5    19     6    13     9     1      -    15      7     7     4     3     7     3     1      2     -     4

MEAN                             3.39  3.53  3.51  3.32  3.38  3.17  3.65  3.28  2.93   3.05  3.33   3.53  3.44  3.25  3.19  3.40  3.28  3.46   3.37  3.63  3.27
                                          D     D                    HIJK     I                  I    NOQ    OQ                                                 
STANDARD DEVIATION               0.71  0.71  0.61  0.74  0.71  0.83  0.53  0.74  0.85   0.91  0.65   0.60  0.66  0.82  0.89  0.67  0.80  0.74   0.67  0.81  0.60
STANDARD ERROR                   0.02  0.08  0.05  0.04  0.04  0.24  0.03  0.04  0.09   0.21  0.08   0.06  0.04  0.10  0.15  0.04  0.06  0.12   0.12  0.20  0.12

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q19 Page 26

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                             19. How would you rate your satisfaction with the Town’s water service?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   958    88   174   405   275    16   354   424    87     18    75     90   279    62    34   223   161    39     28    16    26
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         895    84   164   380   254    13   344   391    75     16    69     88   264    56    31   203   147    38     27    16    25
=========                         93%   95%   94%   94%   92%   81%   97%   92%   86%    89%   92%    98%   95%   90%   91%   91%   91%   97%    96%  100%   96%
                                                                       HI                              PQ                                   P         MNPQ      

 a. Very satisfied                605    64   115   260   157     9   287   238    31      7    42     62   195    37    17   140    82    26     15    12    19
                                  63%   73%   66%   64%   57%   56%   81%   56%   36%    39%   56%    69%   70%   60%   50%   63%   51%   67%    54%   75%   73%
                                          E                          HIJK     I                  I      Q    OQ                 Q                        Q     Q

 b. Somewhat satisfied            290    20    49   120    97     4    57   153    44      9    27     26    69    19    14    63    65    12     12     4     6
                                  30%   23%   28%   30%   35%   25%   16%   36%   51%    50%   36%    29%   25%   31%   41%   28%   40%   31%    43%   25%   23%
                                                            B                 G    GH      G     G                                   MP                         

Bottom 2 NET                       63     4    10    25    21     3    10    33    12      2     6      2    15     6     3    20    14     1      1     -     1
============                       7%    5%    6%    6%    8%   19%    3%    8%   14%    11%    8%     2%    5%   10%    9%    9%    9%    3%     4%          4%
                                                                              G     G                                          LR     L                         

 c. Not very satisfied             52     4     9    20    16     3    10    28     9      2     3      2    14     5     2    16    10     1      1     -     1
                                   5%    5%    5%    5%    6%   19%    3%    7%   10%    11%    4%     2%    5%    8%    6%    7%    6%    3%     4%          4%
                                                                              G     G                                           L                               

 d. Not at all satisfied           11     -     1     5     5     -     -     5     3      -     3      -     1     1     1     4     4     -      -     -     -
                                   1%          1%    1%    2%                1%    3%           4%           *%    2%    3%    2%    2%                         

e. Don’t Know / No Answer          64     1     9    32    20     2    25    24     4      1    10      7    11     5     5    16     9     3      4     -     4

MEAN                             3.55  3.68  3.60  3.57  3.48  3.38  3.78  3.47  3.18   3.28  3.44   3.67  3.64  3.48  3.38  3.52  3.40  3.64   3.50  3.75  3.69
                                          E                          HIJK     I                  I     OQ   OPQ                             Q                  Q
STANDARD DEVIATION               0.65  0.56  0.62  0.65  0.69  0.81  0.48  0.67  0.76   0.67  0.76   0.52  0.59  0.72  0.74  0.71  0.72  0.54   0.58  0.45  0.55
STANDARD ERROR                   0.02  0.06  0.05  0.03  0.04  0.20  0.03  0.03  0.08   0.16  0.09   0.05  0.04  0.09  0.13  0.05  0.06  0.09   0.11  0.11  0.11

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q20 Page 27

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                           20. Please indicate your consideration of the price of  - Water Services?  

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   841    76   157   367   226    15   317   393    83     17    31     77   235    52    26   211   149    33     27    13    18
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Good Bargain                   139    18    34    51    34     2    76    51     3      1     8     21    36     9     4    25    21     9      7     3     4
                                  17%   24%   22%   14%   15%   13%   24%   13%    4%     6%   26%    27%   15%   17%   15%   12%   14%   27%    26%   23%   22%
                                                D                     HIJ     I                 IJ    MPQ                                                       

b. Reasonably Priced              576    51   107   258   149    11   221   275    55      8    17     51   174    35    17   143    95    23     18     9    11
                                  68%   67%   68%   70%   66%   73%   70%   70%   66%    47%   55%    66%   74%   67%   65%   68%   64%   70%    67%   69%   61%
                                                                                                              Q                                                 

c. Excessively Price              126     7    16    58    43     2    20    67    25      8     6      5    25     8     5    43    33     1      2     1     3
                                  15%    9%   10%   16%   19%   13%    6%   17%   30%    47%   19%     6%   11%   15%   19%   20%   22%    3%     7%    8%   17%
                                                           BC                 G    GH    GHK                  R     R        LMRS  LMRS                         

d. Don’t Use Service               43     3     6    22    12     -    17    13     3      -    10      5    10     4     4     4     8     3      3     -     2

e. Don’t Know / No Answer         138    10    20    48    57     3    45    42     5      2    44     15    45    11     9    24    13     6      2     3    10

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q21 Page 28

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                            21. Please indicate your consideration of the price of  - Sewer Services?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   408    35    68   172   126     7   156   188    36      7    21     36   117    25    12   106    73    18     12     5     4
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Good Bargain                    54     6    12    17    18     1    26    20     1      -     7     11    11     2     4     7     7     5      4     1     2
                                  13%   17%   18%   10%   14%   14%   17%   11%    3%          33%    31%    9%    8%   33%    7%   10%   28%    33%   20%   50%
                                                                        I     I                 HI   MNPQ                                                       

b. Reasonably Priced              271    24    48   116    79     4   112   130    19      2     8     22    82    18     6    77    42    13      8     2     1
                                  66%   69%   71%   67%   63%   57%   72%   69%   53%    29%   38%    61%   70%   72%   50%   73%   58%   72%    67%   40%   25%
                                                                      IJK    JK                               U     U          QU           U                   

c. Excessively Price               83     5     8    39    29     2    18    38    16      5     6      3    24     5     2    22    24     -      -     2     1
                                  20%   14%   12%   23%   23%   29%   12%   20%   44%    71%   29%     8%   21%   20%   17%   21%   33%                40%   25%
                                                      C     C                 G    GH    GHK                  L                 L     L                         

d. Don’t Use Service              381    34    79   170    92     6   144   175    37      9    16     40    98    25    15    88    63    13     15     8    16

e. Don’t Know / No Answer         233    20    36    95    77     5    79    85    18      3    48     21    75    17    12    45    34    11      5     3    10

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q22 Page 29

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                      22. Please indicate your consideration of the price of  - Trash and Recycling Pickup?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   738    74   141   323   187    13   288   333    71     14    32     64   216    45    24   189   120    25     30    11    14
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Good Bargain                   109    17    26    45    21     -    66    34     1      -     8     12    45     9     4    15     7     6      7     2     2
                                  15%   23%   18%   14%   11%         23%   10%    1%          25%    19%   21%   20%   17%    8%    6%   24%    23%   18%   14%
                                          E                            HI     I                  I     PQ    PQ     Q                       Q      Q            

b. Reasonably Priced              412    41    85   180    98     8   185   187    25      1    14     32   132    26    12   116    55     8     18     6     7
                                  56%   55%   60%   56%   52%   62%   64%   56%   35%     7%   44%    50%   61%   58%   50%   61%   46%   32%    60%   55%   50%
                                                                     HIJK    IJ     J            J           QR     R          QR                  R            

c. Excessively Price              217    16    30    98    68     5    37   112    45     13    10     20    39    10     8    58    58    11      5     3     5
                                  29%   22%   21%   30%   36%   38%   13%   34%   63%    93%   31%    31%   18%   22%   33%   31%   48%   44%    17%   27%   36%
                                                      C    BC                 G   GHK   GHIK     G      M                       M LMNPS    MS                   

d. Don’t Use Service              176     6    24    79    65     2    61    81    16      3    15     16    42    14     7    34    38    13      2     2     8

e. Don’t Know / No Answer         108     9    18    35    43     3    30    34     4      2    38     17    32     8     8    16    12     4      -     3     8

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q23 Page 30

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                              23. Please indicate your consideration of the price of  -Electricity?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   965    84   173   421   270    17   362   430    86     19    68     94   268    62    34   232   163    38     32    16    26
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Good Bargain                   275    33    53   120    64     5   131   105    15      2    22     40    92    19     5    38    44    15     10     5     7
                                  28%   39%   31%   29%   24%   29%   36%   24%   17%    11%   32%    43%   34%   31%   15%   16%   27%   39%    31%   31%   27%
                                          E                           HIJ                       IJ    OPQ    OP     P                 P    OP                   

b. Reasonably Priced              588    45    99   259   174    11   209   277    56      9    37     45   159    36    24   161    98    22     20     8    15
                                  61%   54%   57%   62%   64%   65%   58%   64%   65%    47%   54%    48%   59%   58%   71%   69%   60%   58%    63%   50%   58%
                                                                                                                          L    LM                               

c. Excessively Price              102     6    21    42    32     1    22    48    15      8     9      9    17     7     5    33    21     1      2     3     4
                                  11%    7%   12%   10%   12%    6%    6%   11%   17%    42%   13%    10%    6%   11%   15%   14%   13%    3%     6%   19%   15%
                                                                              G     G   GHIK                                   MR    MR                         

d. Don’t Use Service               11     1     1     3     6     -     2     3     2      -     4      1     2     3     -     -     3     1      -     -     1

e. Don’t Know / No Answer          46     4     9    13    19     1    15    15     3      -    13      2    20     2     5     7     4     3      -     -     3

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q24 Page 31

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                    24. Please indicate your consideration of the price of  - Beede Swim and Fitness Center?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   522    53   103   221   137     8   177   242    52     11    40     60   132    25     8   159    84    22     17     5    10
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Good Bargain                    71    11    16    28    16     -    31    33     2      -     5      9    20     6     1    13    14     3      1     1     3
                                  14%   21%   16%   13%   12%         18%   14%    4%          13%    15%   15%   24%   13%    8%   17%   14%     6%   20%   30%
                                                                        I     I                                                                                 

b. Reasonably Priced              155    24    32    67    31     1    64    66    12      4     9     23    48     8     1    40    20     5      5     2     3
                                  30%   45%   31%   30%   23%   13%   36%   27%   23%    36%   23%    38%   36%   32%   13%   25%   24%   23%    29%   40%   30%
                                        DEF                                                                  PQ                                                 

c. Excessively Price              296    18    55   126    90     7    82   143    38      7    26     28    64    11     6   106    50    14     11     2     4
                                  57%   34%   53%   57%   66%   88%   46%   59%   73%    64%   65%    47%   48%   44%   75%   67%   60%   64%    65%   40%   40%
                                                B     B     B   BCD           G    GH            G                            LMN                               

d. Don’t Use Service              378    27    60   170   117     4   156   157    27      5    33     27   111    35    23    62    67    17     10     9    17

e. Don’t Know / No Answer         122     9    20    46    41     6    46    49    12      3    12     10    47     7     8    18    19     3      5     2     3

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q25 Page 32

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                        25. Please indicate your consideration of the price of  -  Recreation Programs? 

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   340    28    80   150    79     3   136   150    27      8    19     30    67    17    11   147    38    10     11     5     4
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Good Bargain                    68     6    17    36     9     -    31    30     2      1     4      6    17     2     3    29     4     2      3     -     2
                                  20%   21%   21%   24%   11%         23%   20%    7%    13%   21%    20%   25%   12%   27%   20%   11%   20%    27%         50%
                                                      E                 I     I                               Q                                                 

b. Reasonably Priced              220    17    55    93    52     3    96    99    13      3     9     18    43    12     8    96    26     6      4     5     2
                                  65%   61%   69%   62%   66%  100%   71%   66%   48%    38%   47%    60%   64%   71%   73%   65%   68%   60%    36%  100%   50%
                                                               BCDE     I                                                             S              PQRSU      
                                                                                                                                                      LMNO      

c. Excessively Price               52     5     8    21    18     -     9    21    12      4     6      6     7     3     -    22     8     2      4     -     -
                                  15%   18%   10%   14%   23%          7%   14%   44%    50%   32%    20%   10%   18%         15%   21%   20%    36%            
                                                            C                 G    GH     GH     G                                                              

d. Don’t Use Service              495    44    76   215   152     8   180   217    46      9    43     49   153    39    22    59   100    26     14     9    24

e. Don’t Know / No Answer         187    17    27    72    64     7    63    81    18      2    23     18    70    11     6    33    32     6      7     2     2

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q26 Page 33

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

  26. For the Town Government, how much of a priority for you is it that the Town uses its financial resources to make its buildings and vehicles more energy 
                                                                           efficient?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   988    88   180   423   280    17   368   436    88     18    78     95   282    66    37   234   164    37     32    16    25
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. High Priority                  379    50    78   137   104    10   178   137    13      5    46     54   120    25    11    80    30    16     25     8    10
                                  38%   57%   43%   32%   37%   59%   48%   31%   15%    28%   59%    57%   43%   38%   30%   34%   18%   43%    78%   50%   40%
                                        CDE     D                 D    HI     I                HIJ  MNOPQ     Q     Q           Q           Q NOPQRU     Q     Q
                                                                                                                                                  LM            

b. Moderate Priority              467    28    82   220   132     5   154   231    53      6    23     37   139    31    20   114    90    12      6     6    12
                                  47%   32%   46%   52%   47%   29%   42%   53%   60%    33%   29%    39%   49%   47%   54%   49%   55%   32%    19%   38%   48%
                                                B    BF     B           K    GK   GJK                   S    RS     S     S     S   LRS                        S

c. Low Priority                   142    10    20    66    44     2    36    68    22      7     9      4    23    10     6    40    44     9      1     2     3
                                  14%   11%   11%   16%   16%   12%   10%   16%   25%    39%   12%     4%    8%   15%   16%   17%   27%   24%     3%   13%   12%
                                                                              G    GK    GHK                       LS         LMS MNPSU   LMS                   
                                                                                                                                      L                         

d. Don’t Know / No Answer          34     1     3    14    15     1    11    12     3      1     7      2     8     1     2     5     6     5      -     -     5

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q27 Page 34

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                             27. Which type of infrastructure improvement is your highest priority?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   908    82   164   387   262    13   337   401    81     17    72     85   259    59    36   224   144    35     29    16    21
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

g. Middle School Renovations      177    12    41    70    53     1    64    84    13      6    10     12    26     5     3   105    17     2      2     3     2
                                  19%   15%   25%   18%   20%    8%   19%   21%   16%    35%   14%    14%   10%    8%    8%   47%   12%    6%     7%   19%   10%
                                               BF                                                                           QRSTU                               
                                                                                                                             LMNO                               

b. Sidewalks / Paths to           167    12    30    66    55     4    55    83    13      2    14     18    58    10    11    28    27     7      3     2     3
connect neighborhoods and         18%   15%   18%   17%   21%   31%   16%   21%   16%    12%   19%    21%   22%   17%   31%   13%   19%   20%    10%   13%   14%
popular destinations                                                                                          P          PS                                     

a. Public Transit Networks        160    16    22    72    45     5    60    67    11      2    20     24    40    14     6    17    29    10      8     6     6
                                  18%   20%   13%   19%   17%   38%   18%   17%   14%    12%   28%    28%   15%   24%   17%    8%   20%   29%    28%   38%   29%
                                                                                                HI     MP     P     P                 P     P      P     P     P

c. Bike Trails and Bike Lanes     148    17    30    66    34     1    63    58    15      2    10     10    47    11     7    34    19     5     11     1     3
                                  16%   21%   18%   17%   13%    8%   19%   14%   19%    12%   14%    12%   18%   19%   19%   15%   13%   14%    38%    6%   14%
                                                                                                                                              MPQRTU            
                                                                                                                                                   L            

h. Water / Sewer Systems           83    12    14    37    20     -    32    33    13      2     3      8    20     6     1    12    26     5      2     1     2
                                   9%   15%    9%   10%    8%          9%    8%   16%    12%    4%     9%    8%   10%    3%    5%   18%   14%     7%    6%   10%
                                                                                    K                                               MOP                         

d. Parks / Recreation              74     4    12    30    27     1    25    36     4      1     8      3    34     5     3    19     8     -      1     -     1
Facilities                         8%    5%    7%    8%   10%    8%    7%    9%    5%     6%   11%     4%   13%    8%    8%    8%    6%           3%          5%
                                                                                                            LQS                                                 

f. Commercial / Business           51     4     7    26    13     1    18    23     6      1     3      2    18     5     3     4    13     2      -     3     1
Centers                            6%    5%    4%    7%    5%    8%    5%    6%    7%     6%    4%     2%    7%    8%    8%    2%    9%    6%          19%    5%
                                                                                                             LP                      LP                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q27 Page 35
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                             27. Which type of infrastructure improvement is your highest priority?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

e. Community Centers               48     5     8    20    15     -    20    17     6      1     4      8    16     3     2     5     5     4      2     -     3
                                   5%    6%    5%    5%    6%          6%    4%    7%     6%    6%     9%    6%    5%    6%    2%    3%   11%     7%         14%
                                                                                                        P     P                                                 

i. Don’t Know / No Answer         114     7    19    50    33     5    42    47    10      2    13     12    31     8     3    15    26     7      3     -     9

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q28 Page 36

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

  28. The Town can use zoning regulations to guide the development of the three village centers and three industrial park areas.  New/expanded business areas 
                   could create jobs and provide for a more diversified economy.  How should the Town approach the development of these areas?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   883    79   157   380   253    14   311   401    86     16    69     78   256    59    37   213   149    30     28    15    18
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Add new / additional areas     111     8    19    44    38     2    31    54    12      4    10     14    15    12    11    28    20     5      -     1     5
                                  13%   10%   12%   12%   15%   14%   10%   13%   14%    25%   14%    18%    6%   20%   30%   13%   13%   17%           7%   28%
                                                                                                        M           M  MPQT     M     M                        M

b. Expand existing areas          362    27    62   154   112     7   131   167    32      3    29     44    85    21    11    99    62    13     11     9     7
                                  41%   34%   39%   41%   44%   50%   42%   42%   37%    19%   42%    56%   33%   36%   30%   46%   42%   43%    39%   60%   39%
                                                                        J     J                  J   MNOQ                      MO                       MO      

c. Keep existing areas the        410    44    76   182   103     5   149   180    42      9    30     20   156    26    15    86    67    12     17     5     6
same                              46%   56%   48%   48%   41%   36%   48%   45%   49%    56%   43%    26%   61%   44%   41%   40%   45%   40%    61%   33%   33%
                                          E                                                               PQRTU     L           L     L           LP            
                                                                                                            LNO                                                 

d. Don’t Know / No Answer         139    10    26    57    42     4    68    47     5      3    16     19    34     8     2    26    21    12      4     1    12

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q29 Page 37

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

        29. How important is using 'green initiatives', which focus on maintaining a sustainable, natural environment, in the long-term planning process?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                  1004    87   181   431   289    16   371   443    89     18    83     96   287    66    38   238   164    40     32    16    27
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         916    82   165   389   265    15   353   401    71     13    78     95   271    60    32   225   130    32     32    15    24
=========                         91%   94%   91%   90%   92%   94%   95%   91%   80%    72%   94%    99%   94%   91%   84%   95%   79%   80%   100%   94%   89%
                                                                      HIJ     I                 IJ MNOPQR    QR     Q          QR             MNOPQR     Q      

 a. Very important                606    64   114   238   177    13   251   248    36      9    62     82   195    40    19   138    55    21     30     8    18
                                  60%   74%   63%   55%   61%   81%   68%   56%   40%    50%   75%    85%   68%   61%   50%   58%   34%   53%    94%   50%   67%
                                         DE                      DE    HI     I                 HI NOPQRT   OPQ     Q           Q           Q OPQRTU           Q
                                                                                                        M                                         MN            

 b. Somewhat important            310    18    51   151    88     2   102   153    35      4    16     13    76    20    13    87    75    11      2     7     6
                                  31%   21%   28%   35%   30%   13%   27%   35%   39%    22%   19%    14%   26%   30%   34%   37%   46%   28%     6%   44%   22%
                                                     BF     F                GK    GK                        LS    LS    LS   LMS MNRSU     S           LS      
                                                                                                                                      L                         

Bottom 2 NET                       88     5    16    42    24     1    18    42    18      5     5      1    16     6     6    13    34     8      -     1     3
============                       9%    6%    9%   10%    8%    6%    5%    9%   20%    28%    6%     1%    6%    9%   16%    5%   21%   20%           6%   11%
                                                                              G   GHK     GK                  L     L     L     L LMNPT   LMP                   

 c. Not very important             66     4    12    29    20     1    17    28    15      2     4      1    15     3     4     9    25     6      -     1     2
                                   7%    5%    7%    7%    7%    6%    5%    6%   17%    11%    5%     1%    5%    5%   11%    4%   15%   15%           6%    7%
                                                                                  GHK                         L                    LMNP     L                   

 d. Not at all important           22     1     4    13     4     -     1    14     3      3     1      -     1     3     2     4     9     2      -     -     1
                                   2%    1%    2%    3%    1%          *%    3%    3%    17%    1%           *%    5%    5%    2%    5%    5%                 4%
                                                                              G                                                       M                         

e. Don’t Know / No Answer          18     2     2     6     6     2     8     5     2      1     2      1     3     1     1     1     6     2      -     -     3

MEAN                             3.49  3.67  3.52  3.42  3.52  3.75  3.63  3.43  3.17   3.06  3.67   3.84  3.62  3.47  3.29  3.51  3.07  3.28   3.94  3.44  3.52
                                          D                           HIJ    IJ                HIJ OPQRTU  OPQR     Q          QR             OPQRTU           Q
                                                                                                       MN                                         MN            

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q29 Page 38
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

        29. How important is using 'green initiatives', which focus on maintaining a sustainable, natural environment, in the long-term planning process?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

STANDARD DEVIATION               0.72  0.62  0.72  0.75  0.69  0.58  0.59  0.75  0.83   1.16  0.63   0.39  0.60  0.79  0.87  0.65  0.84  0.91   0.25  0.63  0.80
STANDARD ERROR                   0.02  0.07  0.05  0.04  0.04  0.14  0.03  0.04  0.09   0.27  0.07   0.04  0.04  0.10  0.14  0.04  0.07  0.14   0.04  0.16  0.15

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30A Page 39

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

              30A. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Affordable Housing?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   983    86   180   425   275    17   364   437    87     18    77     94   283    63    38   232   160    42     32    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         445    51    96   174   114    10   197   165    24      5    54     90   123    27     9    81    54    21     18     7    15
=========                         45%   59%   53%   41%   41%   59%   54%   38%   28%    28%   70%    96%   43%   43%   24%   35%   34%   50%    56%   44%   65%
                                         DE    DE                     HIJ                     GHIJ PQRSTU   OPQ     O                       O    OPQ        MOPQ
                                                                                                      MNO                                                       

 5- Most pressing                 239    31    48    99    56     5   100    83    17      5    34     81    49    11     4    31    31    11      6     4    11
                                  24%   36%   27%   23%   20%   29%   27%   19%   20%    28%   44%    86%   17%   17%   11%   13%   19%   26%    19%   25%   48%
                                         DE                             H                      GHI PQRSTU                                                  NOPQS
                                                                                                      MNO                                                      M

 4                                206    20    48    75    58     5    97    82     7      -    20      9    74    16     5    50    23    10     12     3     4
                                  21%   23%   27%   18%   21%   29%   27%   19%    8%          26%    10%   26%   25%   13%   22%   14%   24%    38%   19%   17%
                                                D                      HI     I                  I          LOQ     L           L           L    LOQ            

3                                 236    16    38   109    70     3    87   115    19      1    14      -    80    18    10    59    38    13      6     7     5
                                  24%   19%   21%   26%   25%   18%   24%   26%   22%     6%   18%          28%   29%   26%   25%   24%   31%    19%   44%   22%
                                                                        J     J     J                                                                           

Bottom 2 NET                      302    19    46   142    91     4    80   157    44     12     9      4    80    18    19    92    68     8      8     2     3
============                      31%   22%   26%   33%   33%   24%   22%   36%   51%    67%   12%     4%   28%   29%   50%   40%   43%   19%    25%   13%   13%
                                                     BC     B           K    GK   GHK    GHK                 LU     L NRSTU LMRTU NRSTU     L      L            
                                                                                                                         LM          LM                         

 2                                134     8    23    67    35     1    47    64    16      1     6      1    41     7     7    45    20     3      8     -     2
                                  14%    9%   13%   16%   13%    6%   13%   15%   18%     6%    8%     1%   14%   11%   18%   19%   13%    7%    25%          9%
                                                                              K     K                         L     L     L    LR     L           LR            

 1- Least pressing                168    11    23    75    56     3    33    93    28     11     3      3    39    11    12    47    48     5      -     2     1
                                  17%   13%   13%   18%   20%   18%    9%   21%   32%    61%    4%     3%   14%   17%   32%   20%   30%   12%          13%    4%
                                                            C                GK   GHK   GHIK                 LU    LU  LMRU    LU MNPRU                         
                                                                                                                                      L                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30A Page 40
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

              30A. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Affordable Housing?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Don't Know/No Answer               39     3     3    12    20     1    15    11     4      1     8      3     7     4     1     7    10     -      -     -     7

MEAN                             3.22  3.60  3.42  3.13  3.08  3.47  3.51  3.00  2.64   2.28  3.99   4.74  3.19  3.14  2.53  2.88  2.81  3.45   3.50  3.44  3.96
                                         DE    DE                     HIJ    IJ               GHIJ PQRSTU   OPQ     O                     OPQ    OPQ     O MNOPQ
                                                                                                      MNO                                                       
STANDARD DEVIATION               1.40  1.39  1.34  1.40  1.40  1.46  1.27  1.40  1.49   1.81  1.14   0.80  1.27  1.33  1.35  1.32  1.49  1.29   1.08  1.26  1.22
STANDARD ERROR                   0.04  0.15  0.10  0.07  0.08  0.35  0.07  0.07  0.16   0.43  0.13   0.08  0.08  0.17  0.22  0.09  0.12  0.20   0.19  0.32  0.26

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30B Page 41

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

             30B. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Economic Development?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   964    84   175   416   272    17   355   430    87     18    74     89   277    62    36   231   157    42     32    16    22
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         362    25    64   153   115     5   137   162    30      6    27     35    99    29    11    81    70    18      1     7    11
=========                         38%   30%   37%   37%   42%   29%   39%   38%   34%    33%   36%    39%   36%   47%   31%   35%   45%   43%     3%   44%   50%
                                                            B                                           S     S     S     S     S     S     S            S     S

 5- Most pressing                  78     6    18    35    17     2    34    29     5      3     7     12    15     8     -    16    17     6      1     -     3
                                   8%    7%   10%    8%    6%   12%   10%    7%    6%    17%    9%    13%    5%   13%          7%   11%   14%     3%         14%
                                                                                                       MS                                                       

 4                                284    19    46   118    98     3   103   133    25      3    20     23    84    21    11    65    53    12      -     7     8
                                  29%   23%   26%   28%   36%   18%   29%   31%   29%    17%   27%    26%   30%   34%   31%   28%   34%   29%          44%   36%
                                                          BCD                                                                                                   

3                                 363    29    61   157   108     8   129   166    34      3    31     35   100    21    16    97    53    17     12     4     8
                                  38%   35%   35%   38%   40%   47%   36%   39%   39%    17%   42%    39%   36%   34%   44%   42%   34%   40%    38%   25%   36%
                                                                        J     J     J            J                                                              

Bottom 2 NET                      239    30    50   106    49     4    89   102    23      9    16     19    78    12     9    53    34     7     19     5     3
============                      25%   36%   29%   25%   18%   24%   25%   24%   26%    50%   22%    21%   28%   19%   25%   23%   22%   17%    59%   31%   14%
                                          E     E     E                                  GHK                                                  NOPQRU            
                                                                                                                                                  LM            

 2                                152    16    31    73    29     3    58    65    16      2    11     18    45     9     4    33    17     6     14     3     3
                                  16%   19%   18%   18%   11%   18%   16%   15%   18%    11%   15%    20%   16%   15%   11%   14%   11%   14%    44%   19%   14%
                                                E     E                                                                                       NOPQRU            
                                                                                                                                                  LM            

 1- Least pressing                 87    14    19    33    20     1    31    37     7      7     5      1    33     3     5    20    17     1      5     2     -
                                   9%   17%   11%    8%    7%    6%    9%    9%    8%    39%    7%     1%   12%    5%   14%    9%   11%    2%    16%   13%      
                                         DE                                             GHIK                LNR           L    LR    LR            L            

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30B Page 42
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

             30B. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Economic Development?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Don't Know/No Answer               58     5     8    21    23     1    24    18     4      1    11      8    13     5     3     8    13     -      -     -     8

MEAN                             3.12  2.85  3.07  3.12  3.23  3.12  3.14  3.12  3.06   2.61  3.18   3.30  3.01  3.35  2.92  3.10  3.23  3.38   2.31  3.00  3.50
                                                      B     B           J     J                       MOS     S   MOS     S     S    MS   MOS            S   MOS
STANDARD DEVIATION               1.06  1.17  1.13  1.05  0.98  1.05  1.08  1.03  1.02   1.58  1.03   0.98  1.08  1.04  1.00  1.02  1.13  0.99   0.86  1.10  0.91
STANDARD ERROR                   0.03  0.13  0.09  0.05  0.06  0.26  0.06  0.05  0.11   0.37  0.12   0.10  0.06  0.13  0.17  0.07  0.09  0.15   0.15  0.27  0.19

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30C Page 43

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

        30C. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Clean Energy / Sustainability?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   982    86   179   424   277    16   362   437    87     19    77     92   278    63    38   236   162    42     32    15    24
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         613    62   115   248   175    13   257   251    38     10    57     81   184    38    18   146    65    28     28     8    17
=========                         62%   72%   64%   58%   63%   81%   71%   57%   44%    53%   74%    88%   66%   60%   47%   62%   40%   67%    88%   53%   71%
                                          D                       D    HI     I                 HI NOPQRT    OQ     Q           Q           Q NOPQRT           Q
                                                                                                        M                                          M            

 5- Most pressing                 336    46    69   127    86     8   145   133    17      5    36     43   107    25    12    63    27    16     25     4    14
                                  34%   53%   39%   30%   31%   50%   40%   30%   20%    26%   47%    47%   38%   40%   32%   27%   17%   38%    78%   27%   58%
                                        CDE     D                      HI     I                 HI     PQ    PQ     Q           Q           Q NOPQRT        OPQT
                                                                                                                                                  LM            

 4                                277    16    46   121    89     5   112   118    21      5    21     38    77    13     6    83    38    12      3     4     3
                                  28%   19%   26%   29%   32%   31%   31%   27%   24%    26%   27%    41%   28%   21%   16%   35%   23%   29%     9%   27%   13%
                                                      B     B                                      MNOQSU    SU             NOQSU     S     S                   

3                                 235    13    43   106    72     1    76   116    30      2    11      7    63    15    12    67    50     5      4     7     5
                                  24%   15%   24%   25%   26%    6%   21%   27%   34%    11%   14%     8%   23%   24%   32%   28%   31%   12%    13%   47%   21%
                                                F    BF    BF                JK   GJK                         L     L   LRS   LRS   LRS                LRS      

Bottom 2 NET                      134    11    21    70    30     2    29    70    19      7     9      4    31    10     8    23    47     9      -     -     2
============                      14%   13%   12%   17%   11%   13%    8%   16%   22%    37%   12%     4%   11%   16%   21%   10%   29%   21%                 8%
                                                      E                       G     G     GK                  L     L     L       LMNPU     L                   

 2                                 96     8    14    52    22     -    23    49    13      3     8      3    28     7     4    15    33     5      -     -     1
                                  10%    9%    8%   12%    8%          6%   11%   15%    16%   10%     3%   10%   11%   11%    6%   20%   12%                 4%
                                                                              G     G                         L                    LMPU                         

 1- Least pressing                 38     3     7    18     8     2     6    21     6      4     1      1     3     3     4     8    14     4      -     -     1
                                   4%    3%    4%    4%    3%   13%    2%    5%    7%    21%    1%     1%    1%    5%   11%    3%    9%   10%                 4%
                                                                             GK           GK                                        LMP                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30C Page 44
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

        30C. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Clean Energy / Sustainability?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Don't Know/No Answer               40     3     4    13    18     2    17    11     4      -     8      5    12     4     1     3     8     -      -     1     6

MEAN                             3.79  4.09  3.87  3.68  3.81  4.06  4.01  3.67  3.34   3.21  4.08   4.29  3.92  3.79  3.47  3.75  3.19  3.74   4.66  3.80  4.17
                                         DE                           HIJ     I                HIJ NOPQRT    OQ     Q           Q           Q NOPQRT          OQ
                                                                                                        M                                         LM            
STANDARD DEVIATION               1.13  1.17  1.13  1.15  1.06  1.34  1.01  1.16  1.16   1.55  1.07   0.83  1.05  1.22  1.33  1.03  1.19  1.34   0.70  0.86  1.17
STANDARD ERROR                   0.04  0.13  0.08  0.06  0.06  0.34  0.05  0.06  0.12   0.36  0.12   0.09  0.06  0.15  0.22  0.07  0.09  0.21   0.12  0.22  0.24

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30D Page 45

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

            30D. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Public Transportation?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   981    87   178   424   276    16   362   434    90     19    76     91   281    61    38   234   163    41     32    16    24
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         453    45    89   186   124     9   173   188    39      7    46     53   137    31    17    82    63    25     24    11    10
=========                         46%   52%   50%   44%   45%   56%   48%   43%   43%    37%   61%    58%   49%   51%   45%   35%   39%   61%    75%   69%   42%
                                                                                               GHI     PQ    PQ     P                      PQ MNOPQU    PQ      

 5- Most pressing                 204    18    37    85    60     4    73    86    16      4    25     28    47    16     9    32    32    14     12     8     6
                                  21%   21%   21%   20%   22%   25%   20%   20%   18%    21%   33%    31%   17%   26%   24%   14%   20%   34%    38%   50%   25%
                                                                                               GHI     MP           P                      MP    MPQ   MPQ      

 4                                249    27    52   101    64     5   100   102    23      3    21     25    90    15     8    50    31    11     12     3     4
                                  25%   31%   29%   24%   23%   31%   28%   24%   26%    16%   28%    27%   32%   25%   21%   21%   19%   27%    38%   19%   17%
                                                                                                             PQ                                    Q            

3                                 275    22    52   112    84     5    97   129    28      4    17     20    76    14    10    73    55     9      6     3     9
                                  28%   25%   29%   26%   30%   31%   27%   30%   31%    21%   22%    22%   27%   23%   26%   31%   34%   22%    19%   19%   38%
                                                                                                                                      L                         

Bottom 2 NET                      253    20    37   126    68     2    92   117    23      8    13     18    68    16    11    79    45     7      2     2     5
============                      26%   23%   21%   30%   25%   13%   25%   27%   26%    42%   17%    20%   24%   26%   29%   34%   28%   17%     6%   13%   21%
                                                     CF                       K            K            S     S     S     S LMRST     S                         

 2                                162    12    24    87    39     -    58    81    14      2     7     11    46     9     8    48    28     6      2     2     2
                                  17%   14%   13%   21%   14%         16%   19%   16%    11%    9%    12%   16%   15%   21%   21%   17%   15%     6%   13%    8%
                                                     CE                       K                               S                 S     S                         

 1- Least pressing                 91     8    13    39    29     2    34    36     9      6     6      7    22     7     3    31    17     1      -     -     3
                                   9%    9%    7%    9%   11%   13%    9%    8%   10%    32%    8%     8%    8%   11%    8%   13%   10%    2%                13%
                                                                                         GHK                                   MR     R                         

Don't Know/No Answer               41     2     5    13    19     2    17    14     1      -     9      6     9     6     1     5     7     1      -     -     6

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30D Page 46
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

            30D. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Public Transportation?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

MEAN                             3.32  3.40  3.43  3.25  3.32  3.56  3.33  3.28  3.26   2.84  3.68   3.62  3.33  3.39  3.32  3.02  3.20  3.76   4.06  4.06  3.33
                                                                                              GHIJ    MPQ     P     P                     MPQ MNOPQU  MOPQ      
STANDARD DEVIATION               1.23  1.22  1.17  1.25  1.25  1.26  1.23  1.21  1.21   1.57  1.25   1.25  1.17  1.33  1.28  1.23  1.24  1.16   0.91  1.12  1.31
STANDARD ERROR                   0.04  0.13  0.09  0.06  0.08  0.32  0.06  0.06  0.13   0.36  0.14   0.13  0.07  0.17  0.21  0.08  0.10  0.18   0.16  0.28  0.27

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30E Page 47

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

         30E. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Land-Use / Land Conservation?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   988    87   179   429   277    16   366   439    87     18    78     94   284    63    36   236   162    42     32    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         679    53   134   292   190    10   272   291    48      9    59     61   233    46    21   163    77    29     27    10    12
=========                         69%   61%   75%   68%   69%   63%   74%   66%   55%    50%   76%    65%   82%   73%   58%   69%   48%   69%    84%   63%   52%
                                                B                     HIJ                       IJ      Q LOPQU     Q           Q           Q  LOPQU            

 5- Most pressing                 373    32    84   161    89     7   149   158    27      6    33     34   154    23    11    65    36    14     23     5     8
                                  38%   37%   47%   38%   32%   44%   41%   36%   31%    33%   42%    36%   54%   37%   31%   28%   22%   33%    72%   31%   35%
                                               DE                                                       Q NOPQR     Q                         OPQRTU            
                                                                                                              L                                  LMN            

 4                                306    21    50   131   101     3   123   133    21      3    26     27    79    23    10    98    41    15      4     5     4
                                  31%   24%   28%   31%   36%   19%   34%   30%   24%    17%   33%    29%   28%   37%   28%   42%   25%   36%    13%   31%   17%
                                                            B                                           S     S     S       LMQSU           S                   

3                                 220    20    36    98    62     4    69   106    23      7    15     26    38    10    13    52    57     7      4     4     9
                                  22%   23%   20%   23%   22%   25%   19%   24%   26%    39%   19%    28%   13%   16%   36%   22%   35%   17%    13%   25%   39%
                                                                                                       MS              MNRS     M MNPRS                      MNS

Bottom 2 NET                       89    14     9    39    25     2    25    42    16      2     4      7    13     7     2    21    28     6      1     2     2
============                       9%   16%    5%    9%    9%   13%    7%   10%   18%    11%    5%     7%    5%   11%    6%    9%   17%   14%     3%   13%    9%
                                          C                                       GHK                                             LMOPS                         

 2                                 53     8     6    24    15     -    14    28    10      -     1      4     8     4     1    16    14     4      1     1     -
                                   5%    9%    3%    6%    5%          4%    6%   11%           1%     4%    3%    6%    3%    7%    9%   10%     3%    6%      
                                                                              K    GK                                           M     M                         

 1- Least pressing                 36     6     3    15    10     2    11    14     6      2     3      3     5     3     1     5    14     2      -     1     2
                                   4%    7%    2%    3%    4%   13%    3%    3%    7%    11%    4%     3%    2%    5%    3%    2%    9%    5%           6%    9%
                                                                                                                                     MP                         

Don't Know/No Answer               34     2     4     8    18     2    13     9     4      1     7      3     6     4     3     3     8     -      -     -     7

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30E Page 48
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

         30E. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Land-Use / Land Conservation?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

MEAN                             3.94  3.75  4.15  3.93  3.88  3.81  4.05  3.90  3.61   3.61  4.09   3.90  4.30  3.94  3.81  3.86  3.44  3.83   4.53  3.75  3.70
                                              BDE                      HI     I                  I      Q PQRTU     Q           Q             OPQRTU            
                                                                                                            LNO                                   LN            
STANDARD DEVIATION               1.07  1.24  0.97  1.07  1.04  1.38  1.01  1.07  1.23   1.29  1.01   1.05  0.93  1.11  1.01  0.97  1.18  1.15   0.84  1.18  1.22
STANDARD ERROR                   0.03  0.13  0.07  0.05  0.06  0.34  0.05  0.05  0.13   0.30  0.11   0.11  0.06  0.14  0.17  0.06  0.09  0.18   0.15  0.30  0.25

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30F Page 49

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

               30F. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Social Diversity?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   970    83   179   420   272    16   355   434    86     19    76     92   278    63    37   231   158    42     32    16    21
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         457    50    94   181   120    12   206   183    19      6    43     67   122    34    14   119    34    24     21     8    14
=========                         47%   60%   53%   43%   44%   75%   58%   42%   22%    32%   57%    73%   44%   54%   38%   52%   22%   57%    66%   50%   67%
                                         DE     D               CDE   HIJ     I                HIJ  MNOPQ     Q     Q           Q           Q    MOQ     Q   MOQ

 5- Most pressing                 182    18    47    65    46     6    84    68     7      4    19     41    42     8     3    47    15    10      4     5     7
                                  19%   22%   26%   15%   17%   38%   24%   16%    8%    21%   25%    45%   15%   13%    8%   20%    9%   24%    13%   31%   33%
                                               DE                      HI     I                  I NOPQRS                      OQ          OQ                 OQ
                                                                                                        M                                                       

 4                                275    32    47   116    74     6   122   115    12      2    24     26    80    26    11    72    19    14     17     3     7
                                  28%   39%   26%   28%   27%   38%   34%   26%   14%    11%   32%    28%   29%   41%   30%   31%   12%   33%    53%   19%   33%
                                          C                           HIJ    IJ                 IJ      Q     Q     Q     Q     Q           Q LMOPQT           Q

3                                 254    20    42   112    78     2    78   120    31      5    20     16    88    15     7    61    44     6      8     3     6
                                  26%   24%   23%   27%   29%   13%   22%   28%   36%    26%   26%    17%   32%   24%   19%   26%   28%   14%    25%   19%   29%
                                                                                    G                        LR                 R    LR                         

Bottom 2 NET                      259    13    43   127    74     2    71   131    36      8    13      9    68    14    16    51    80    12      3     5     1
============                      27%   16%   24%   30%   27%   13%   20%   30%   42%    42%   17%    10%   24%   22%   43%   22%   51%   29%     9%   31%    5%
                                                     BF     B                GK   GHK      K                LSU    LU MNPSU   LSU NPRSU   LSU            U      
                                                                                                                          L          LM                         

 2                                129     6    21    64    37     1    38    71    16      1     3      5    35     9     8    27    36     5      2     2     -
                                  13%    7%   12%   15%   14%    6%   11%   16%   19%     5%    4%     5%   13%   14%   22%   12%   23%   12%     6%   13%      
                                                      B                 K   GJK    JK                         L           L     L  LMPS                         

 1- Least pressing                130     7    22    63    37     1    33    60    20      7    10      4    33     5     8    24    44     7      1     3     1
                                  13%    8%   12%   15%   14%    6%    9%   14%   23%    37%   13%     4%   12%    8%   22%   10%   28%   17%     3%   19%    5%
                                                                              G     G    GHK                 LS         LSU    LS MNPSU    LS                   
                                                                                                                                      L                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30F Page 50
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

               30F. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Social Diversity?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Don't Know/No Answer               52     6     4    17    23     2    24    14     5      -     9      5    12     4     2     8    12     -      -     -     9

MEAN                             3.26  3.58  3.42  3.13  3.20  3.94  3.52  3.14  2.65   2.74  3.51   4.03  3.23  3.37  2.81  3.39  2.53  3.36   3.66  3.31  3.90
                                         DE     D                DE   HIJ     I                HIJ NOPQRT     Q    OQ          OQ           Q     OQ     Q   MOQ
                                                                                                        M                                                       
STANDARD DEVIATION               1.28  1.16  1.32  1.28  1.26  1.18  1.22  1.26  1.22   1.59  1.28   1.11  1.20  1.13  1.31  1.23  1.28  1.41   0.90  1.54  1.04
STANDARD ERROR                   0.04  0.13  0.10  0.06  0.08  0.30  0.06  0.06  0.13   0.37  0.15   0.12  0.07  0.14  0.22  0.08  0.10  0.22   0.16  0.38  0.23

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30G Page 51

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

            30G. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Fiscal Responsibility?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   971    86   178   421   270    16   363   429    86     18    75     90   279    60    37   233   158    42     31    16    25
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         772    61   143   349   209    10   271   358    75     18    50     64   228    50    33   170   141    36     18    11    21
=========                         80%   71%   80%   83%   77%   63%   75%   83%   87%   100%   67%    71%   82%   83%   89%   73%   89%   86%    58%   69%   84%
                                                      B                      GK    GK   GHIK                LPS     S   LPS        LMPS   LPS                  S

 5- Most pressing                 443    42    85   195   117     4   153   199    47     15    29     34   126    35    18    73   108    23      5     6    15
                                  46%   49%   48%   46%   43%   25%   42%   46%   55%    83%   39%    38%   45%   58%   49%   31%   68%   55%    16%   38%   60%
                                          F     F                                  GK   GHIK            S    PS   LPS    PS     S MOPST    PS                LPS
                                                                                                                                      L                         

 4                                329    19    58   154    92     6   118   159    28      3    21     30   102    15    15    97    33    13     13     5     6
                                  34%   22%   33%   37%   34%   38%   33%   37%   33%    17%   28%    33%   37%   25%   41%   42%   21%   31%    42%   31%   24%
                                                      B     B                 J                         Q     Q           Q    NQ                  Q            

3                                 147    15    28    51    49     4    63    56     8      -    20     21    37     8     4    48    11     3     10     3     2
                                  15%   17%   16%   12%   18%   25%   17%   13%    9%          27%    23%   13%   13%   11%   21%    7%    7%    32%   19%    8%
                                                            D           I                       HI   MQRU     Q              MQRU             MNOQRU            

Bottom 2 NET                       52    10     7    21    12     2    29    15     3      -     5      5    14     2     -    15     6     3      3     2     2
============                       5%   12%    4%    5%    4%   13%    8%    3%    3%           7%     6%    5%    3%          6%    4%    7%    10%   13%    8%
                                          C                             H                                                                                       

 2                                 35     6     4    13    12     -    19     9     2      -     5      3     4     2     -    12     4     3      3     2     2
                                   4%    7%    2%    3%    4%          5%    2%    2%           7%     3%    1%    3%          5%    3%    7%    10%   13%    8%
                                                                        H                                                       M                               

 1- Least pressing                 17     4     3     8     -     2    10     6     1      -     -      2    10     -     -     3     2     -      -     -     -
                                   2%    5%    2%    2%         13%    3%    1%    1%                  2%    4%                1%    1%                         

Don't Know/No Answer               51     3     5    16    25     2    16    19     5      1    10      7    11     7     2     6    12     -      1     -     5

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30G Page 52
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

            30G. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Fiscal Responsibility?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

MEAN                             4.18  4.03  4.22  4.22  4.16  3.63  4.06  4.25  4.37   4.83  3.99   4.01  4.18  4.38  4.38  3.97  4.53  4.33   3.65  3.94  4.36
                                                F     F     F                GK    GK   GHIK                 PS   LPS   LPS       LMPST    PS                 PS
STANDARD DEVIATION               0.94  1.17  0.91  0.91  0.88  1.26  1.03  0.86  0.84   0.38  0.97   0.98  0.97  0.85  0.68  0.92  0.83  0.90   0.88  1.06  0.95
STANDARD ERROR                   0.03  0.13  0.07  0.04  0.05  0.31  0.05  0.04  0.09   0.09  0.11   0.10  0.06  0.11  0.11  0.06  0.07  0.14   0.16  0.27  0.19

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30H Page 53

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                  30H. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Education?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   977    84   179   424   273    17   364   435    86     18    74     92   280    61    37   235   162    41     31    15    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         773    61   148   337   213    14   297   349    58     11    58     68   220    53    25   230    98    29     22    10    18
=========                         79%   73%   83%   79%   78%   82%   82%   80%   67%    61%   78%    74%   79%   87%   68%   98%   60%   71%    71%   67%   78%
                                                                        I     I                         Q     Q   LOQ       QRSTU                               
                                                                                                                             LMNO                               

 5- Most pressing                 479    36    78   216   141     8   190   214    33      7    35     33   112    39    16   184    53    16      9     3    14
                                  49%   43%   44%   51%   52%   47%   52%   49%   38%    39%   47%    36%   40%   64%   43%   78%   33%   39%    29%   20%   61%
                                                                        I                                       OQRST       OQRST                          LMQST
                                                                                                                   LM         LMN                               

 4                                294    25    70   121    72     6   107   135    25      4    23     35   108    14     9    46    45    13     13     7     4
                                  30%   30%   39%   29%   26%   35%   29%   31%   29%    22%   31%    38%   39%   23%   24%   20%   28%   32%    42%   47%   17%
                                               DE                                                     NPU  NPQU                                   PU     P      

3                                 151    16    24    69    39     3    52    68    17      3    11     15    50     5     6     5    45     9      8     4     4
                                  15%   19%   13%   16%   14%   18%   14%   16%   20%    17%   15%    16%   18%    8%   16%    2%   28%   22%    26%   27%   17%
                                                                                                        P    NP           P        LMNP     P     NP     P      

Bottom 2 NET                       53     7     7    18    21     -    15    18    11      4     5      9    10     3     6     -    19     3      1     1     1
============                       5%    8%    4%    4%    8%          4%    4%   13%    22%    7%    10%    4%    5%   16%         12%    7%     3%    7%    4%
                                                                                   GH                                     M          MS                         

 2                                 25     5     3     6    11     -     8    10     4      1     2      5     7     2     1     -     7     2      1     -     -
                                   3%    6%    2%    1%    4%          2%    2%    5%     6%    3%     5%    3%    3%    3%          4%    5%     3%            
                                                            D                                                                                                   

 1- Least pressing                 28     2     4    12    10     -     7     8     7      3     3      4     3     1     5     -    12     1      -     1     1
                                   3%    2%    2%    3%    4%          2%    2%    8%    17%    4%     4%    1%    2%   14%          7%    2%           7%    4%
                                                                                   GH                                    MN          MN                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30H Page 54
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                  30H. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Education?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Don't Know/No Answer               45     5     4    13    22     1    15    13     5      1    11      5    10     6     2     4     8     1      1     1     7

MEAN                             4.20  4.05  4.20  4.23  4.18  4.29  4.28  4.23  3.85   3.61  4.15   3.96  4.14  4.44  3.81  4.76  3.74  4.00   3.97  3.73  4.30
                                                                       IJ    IJ                              OQ OQRST       QRSTU                              Q
                                                                                                                   LM        LMNO                               
STANDARD DEVIATION               0.98  1.04  0.90  0.96  1.06  0.77  0.92  0.92  1.22   1.50  1.04   1.07  0.87  0.90  1.39  0.47  1.18  1.02   0.84  1.03  1.06
STANDARD ERROR                   0.03  0.11  0.07  0.05  0.06  0.19  0.05  0.04  0.13   0.35  0.12   0.11  0.05  0.12  0.23  0.03  0.09  0.16   0.15  0.27  0.22

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30I Page 55

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

  30I. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Infrastructure (streets, utilities, etc.)?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   986    86   180   427   276    17   365   438    88     19    76     92   281    63    38   233   165    42     32    16    24
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         737    55   129   326   212    15   259   346    62     14    56     63   207    60    33   174   115    36     21     8    20
=========                         75%   64%   72%   76%   77%   88%   71%   79%   70%    74%   74%    68%   74%   95%   87%   75%   70%   86%    66%   50%   83%
                                                      B     B     B           G                                 MPQST MPQST             LMQST                  T
                                                                                                                    L     L                                     

 5- Most pressing                 322    22    44   162    89     5   105   149    30     10    28     24    88    35    24    56    52    21      6     4    12
                                  33%   26%   24%   38%   32%   29%   29%   34%   34%    53%   37%    26%   31%   56%   63%   24%   32%   50%    19%   25%   50%
                                                     BC                                    G                    MPQST MPQST             LMPQS                LPS
                                                                                                                    L     L                                     

 4                                415    33    85   164   123    10   154   197    32      4    28     39   119    25     9   118    63    15     15     4     8
                                  42%   38%   47%   38%   45%   59%   42%   45%   36%    21%   37%    42%   42%   40%   24%   51%   38%   36%    47%   25%   33%
                                                D                       J     J                         O     O               OQT                  O            

3                                 191    23    39    79    50     -    79    73    24      1    14     23    54     1     4    49    40     3      7     7     3
                                  19%   27%   22%   19%   18%         22%   17%   27%     5%   18%    25%   19%    2%   11%   21%   24%    7%    22%   44%   13%
                                                                        J     J    HJ                 NOR    NR                NR   NOR            N  NORU      

Bottom 2 NET                       58     8    12    22    14     2    27    19     2      4     6      6    20     2     1    10    10     3      4     1     1
============                       6%    9%    7%    5%    5%   12%    7%    4%    2%    21%    8%     7%    7%    3%    3%    4%    6%    7%    13%    6%    4%
                                                                        I                  I                                                                    

 2                                 49     7    10    21     9     2    24    16     2      3     4      4    19     2     1     7     7     3      4     1     1
                                   5%    8%    6%    5%    3%   12%    7%    4%    2%    16%    5%     4%    7%    3%    3%    3%    4%    7%    13%    6%    4%
                                                                        I                                     P                                                 

 1- Least pressing                  9     1     2     1     5     -     3     3     -      1     2      2     1     -     -     3     3     -      -     -     -
                                   1%    1%    1%    *%    2%          1%    1%           5%    3%     2%    *%                1%    2%                         

Don't Know/No Answer               36     3     3    10    19     1    14    10     3      -     9      5     9     4     1     6     5     -      -     -     6

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30I Page 56
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

  30I. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Infrastructure (streets, utilities, etc.)?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

MEAN                             4.01  3.79  3.88  4.09  4.02  4.06  3.92  4.08  4.02   4.00  4.00   3.86  3.98  4.48  4.47  3.93  3.93  4.29   3.72  3.69  4.29
                                                     BC     B                 G                                 MPQST MPQST             MPQST               LPST
                                                                                                                    L     L                 L                   
STANDARD DEVIATION               0.90  0.96  0.88  0.88  0.89  0.90  0.91  0.84  0.84   1.33  1.01   0.93  0.90  0.69  0.80  0.83  0.94  0.89   0.92  0.95  0.86
STANDARD ERROR                   0.03  0.10  0.07  0.04  0.05  0.22  0.05  0.04  0.09   0.31  0.12   0.10  0.05  0.09  0.13  0.05  0.07  0.14   0.16  0.24  0.18

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                          Table Q30MEAN Page 57

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

30. Summary of Means: On a scale from '1' to '5' with '1' being least pressing and '5' being most pressing, what do you think are the most pressing issues that 
                                                     the Comprehensive Long Range Plan will need to address?

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

a. Affordable Housing            3.22  3.60  3.42  3.13  3.08  3.47  3.51  3.00  2.64   2.28  3.99   4.74  3.19  3.14  2.53  2.88  2.81  3.45   3.50  3.44  3.96
                                         DE    DE                     HIJ    IJ               GHIJ PQRSTU   OPQ     O                     OPQ    OPQ     O MNOPQ
                                                                                                      MNO                                                       

b. Economic Development          3.12  2.85  3.07  3.12  3.23  3.12  3.14  3.12  3.06   2.61  3.18   3.30  3.01  3.35  2.92  3.10  3.23  3.38   2.31  3.00  3.50
                                                      B     B           J     J                       MOS     S   MOS     S     S    MS   MOS            S   MOS

c. Clean Energy /                3.79  4.09  3.87  3.68  3.81  4.06  4.01  3.67  3.34   3.21  4.08   4.29  3.92  3.79  3.47  3.75  3.19  3.74   4.66  3.80  4.17
Sustainability                           DE                           HIJ     I                HIJ NOPQRT    OQ     Q           Q           Q NOPQRT          OQ
                                                                                                        M                                         LM            

d. Public Transportation         3.32  3.40  3.43  3.25  3.32  3.56  3.33  3.28  3.26   2.84  3.68   3.62  3.33  3.39  3.32  3.02  3.20  3.76   4.06  4.06  3.33
                                                                                              GHIJ    MPQ     P     P                     MPQ MNOPQU  MOPQ      

e. Land-Use / Land               3.94  3.75  4.15  3.93  3.88  3.81  4.05  3.90  3.61   3.61  4.09   3.90  4.30  3.94  3.81  3.86  3.44  3.83   4.53  3.75  3.70
Conservation                                  BDE                      HI     I                  I      Q PQRTU     Q           Q             OPQRTU            
                                                                                                            LNO                                   LN            

f. Social Diversity              3.26  3.58  3.42  3.13  3.20  3.94  3.52  3.14  2.65   2.74  3.51   4.03  3.23  3.37  2.81  3.39  2.53  3.36   3.66  3.31  3.90
                                         DE     D                DE   HIJ     I                HIJ NOPQRT     Q    OQ          OQ           Q     OQ     Q   MOQ
                                                                                                        M                                                       

g. Fiscal Responsibility         4.18  4.03  4.22  4.22  4.16  3.63  4.06  4.25  4.37   4.83  3.99   4.01  4.18  4.38  4.38  3.97  4.53  4.33   3.65  3.94  4.36
                                                F     F     F                GK    GK   GHIK                 PS   LPS   LPS       LMPST    PS                 PS

h. Education                     4.20  4.05  4.20  4.23  4.18  4.29  4.28  4.23  3.85   3.61  4.15   3.96  4.14  4.44  3.81  4.76  3.74  4.00   3.97  3.73  4.30
                                                                       IJ    IJ                              OQ OQRST       QRSTU                              Q
                                                                                                                   LM        LMNO                               

i. Infrastructure (streets,      4.01  3.79  3.88  4.09  4.02  4.06  3.92  4.08  4.02   4.00  4.00   3.86  3.98  4.48  4.47  3.93  3.93  4.29   3.72  3.69  4.29
utilities, etc.)                                     BC     B                 G                                 MPQST MPQST             MPQST               LPST
                                                                                                                    L     L                 L                   

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                          Table Q30TOP2 Page 58

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

   30. Summary of Frequencies: On a scale from '1' to '5' with '1' being least pressing and '5' being most pressing, what do you think are the most pressing 
                                               issues that the Comprehensive Long Range Plan will need to address?

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

a. Affordable Housing             445    51    96   174   114    10   197   165    24      5    54     90   123    27     9    81    54    21     18     7    15
                                  45%   59%   53%   41%   41%   59%   54%   38%   28%    28%   70%    96%   43%   43%   24%   35%   34%   50%    56%   44%   65%
                                         DE    DE                     HIJ                     GHIJ PQRSTU   OPQ     O                       O    OPQ        MOPQ
                                                                                                      MNO                                                       

b. Economic Development           362    25    64   153   115     5   137   162    30      6    27     35    99    29    11    81    70    18      1     7    11
                                  38%   30%   37%   37%   42%   29%   39%   38%   34%    33%   36%    39%   36%   47%   31%   35%   45%   43%     3%   44%   50%
                                                            B                                           S     S     S     S     S     S     S            S     S

c. Clean Energy /                 613    62   115   248   175    13   257   251    38     10    57     81   184    38    18   146    65    28     28     8    17
Sustainability                    62%   72%   64%   58%   63%   81%   71%   57%   44%    53%   74%    88%   66%   60%   47%   62%   40%   67%    88%   53%   71%
                                          D                       D    HI     I                 HI NOPQRT    OQ     Q           Q           Q NOPQRT           Q
                                                                                                        M                                          M            

d. Public Transportation          453    45    89   186   124     9   173   188    39      7    46     53   137    31    17    82    63    25     24    11    10
                                  46%   52%   50%   44%   45%   56%   48%   43%   43%    37%   61%    58%   49%   51%   45%   35%   39%   61%    75%   69%   42%
                                                                                               GHI     PQ    PQ     P                      PQ MNOPQU    PQ      

e. Land-Use / Land                679    53   134   292   190    10   272   291    48      9    59     61   233    46    21   163    77    29     27    10    12
Conservation                      69%   61%   75%   68%   69%   63%   74%   66%   55%    50%   76%    65%   82%   73%   58%   69%   48%   69%    84%   63%   52%
                                                B                     HIJ                       IJ      Q LOPQU     Q           Q           Q  LOPQU            

f. Social Diversity               457    50    94   181   120    12   206   183    19      6    43     67   122    34    14   119    34    24     21     8    14
                                  47%   60%   53%   43%   44%   75%   58%   42%   22%    32%   57%    73%   44%   54%   38%   52%   22%   57%    66%   50%   67%
                                         DE     D               CDE   HIJ     I                HIJ  MNOPQ     Q     Q           Q           Q    MOQ     Q   MOQ

g. Fiscal Responsibility          772    61   143   349   209    10   271   358    75     18    50     64   228    50    33   170   141    36     18    11    21
                                  80%   71%   80%   83%   77%   63%   75%   83%   87%   100%   67%    71%   82%   83%   89%   73%   89%   86%    58%   69%   84%
                                                      B                      GK    GK   GHIK                LPS     S   LPS        LMPS   LPS                  S

h. Education                      773    61   148   337   213    14   297   349    58     11    58     68   220    53    25   230    98    29     22    10    18
                                  79%   73%   83%   79%   78%   82%   82%   80%   67%    61%   78%    74%   79%   87%   68%   98%   60%   71%    71%   67%   78%
                                                                        I     I                         Q     Q   LOQ       QRSTU                               
                                                                                                                             LMNO                               

i. Infrastructure (streets,       737    55   129   326   212    15   259   346    62     14    56     63   207    60    33   174   115    36     21     8    20
utilities, etc.)                  75%   64%   72%   76%   77%   88%   71%   79%   70%    74%   74%    68%   74%   95%   87%   75%   70%   86%    66%   50%   83%
                                                      B     B     B           G                                 MPQST MPQST             LMQST                  T
                                                                                                                    L     L                                     

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q31 Page 59

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                             31. What do you think is the greatest concern or issue facing Concord?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   759    84   152   340   175     8   282   337    72     18    50     82   228    36    26   175   130    27     28    13    14
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Housing//affordable housing//     149    24    35    57    29     4    61    60     6      5    17     37    46     6     3    26    19     4      5     -     3
McMansions                        20%   29%   23%   17%   17%   50%   22%   18%    8%    28%   34%    45%   20%   17%   12%   15%   15%   15%    18%         21%
                                         DE                             I     I                 HI NOPQRS                                                       
                                                                                                        M                                                       

Preserving town character         109    12    28    47    22     -    43    53    11      -     2      5    69     1     2    21     7     1      3     -     -
                                  14%   14%   18%   14%   13%         15%   16%   15%           4%     6%   30%    3%    8%   12%    5%    4%    11%            
                                                                        K     K     K                     OPQRS                NQ                               
                                                                                                             LN                                                 

Development//overdevelopment//    104     5    28    46    25     -    32    55    13      1     3      1    50     4     3    24    14     4      3     1     -
managing growth                   14%    6%   18%   14%   14%         11%   16%   18%     6%    6%     1%   22%   11%   12%   14%   11%   15%    11%    8%      
                                                B     B     B                 K     K                       LPQ                 L     L                         

Environment//climate change//      95    10    21    45    19     -    42    42     7      -     4      3    32     6     3    22    10     2     13     3     1
bottled water issue               13%   12%   14%   13%   11%         15%   12%   10%           8%     4%   14%   17%   12%   13%    8%    7%    46%   23%    7%
                                                                                                              L     L           L             NOPQRU            
                                                                                                                                                  LM            

Taxes//property taxes              88    11    12    43    22     -    26    38    17      7     -      7    12     2     3    11    50     1      -     -     2
                                  12%   13%    8%   13%   13%          9%   11%   24%    39%           9%    5%    6%   12%    6%   38%    4%                14%
                                                                                   GH     GH                                      NOPRU                         
                                                                                                                                     LM                         

Traffic//congestion                75     6    12    39    16     2    19    39     6      1    10      9    18     5     7    11    12     3      2     5     3
                                  10%    7%    8%   11%    9%   25%    7%   12%    8%     6%   20%    11%    8%   14%   27%    6%    9%   11%     7%   38%   21%
                                                                              G                  G                      MPS                          LMPQS      

Lack of diversity//no              74    10    16    26    22     -    33    33     3      -     5     19    20     4     1    20     3     1      1     3     2
economic diversity//Concord       10%   12%   11%    8%   13%         12%   10%    4%          10%    23%    9%   11%    4%   11%    2%    4%     4%   23%   14%
is only for the rich                                                    I     I                    MOPQRS     Q                 Q                               

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q31 Page 60
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                             31. What do you think is the greatest concern or issue facing Concord?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Schools//education                 70     8    15    28    17     2    20    43     2      2     3      5     7     4     3    44     6     -      -     1     -
                                   9%   10%   10%    8%   10%   25%    7%   13%    3%    11%    6%     6%    3%   11%   12%   25%    5%                 8%      
                                                                             GI                                             LMNQT                               

Budget//spending                   49     5     9    23    12     -    17    23     5      4     -      3    10     1     3    10    18     2      -     1     1
                                   6%    6%    6%    7%    7%          6%    7%    7%    22%           4%    4%    3%   12%    6%   14%    7%           8%    7%
                                                                                                                                   LMNP                         

Cost of living//affordability      45     3     8    22    12     -    17    17     7      1     3     10    13     4     -     7     8     1      1     1     -
                                   6%    4%    5%    6%    7%          6%    5%   10%     6%    6%    12%    6%   11%          4%    6%    4%     4%    8%      
                                                                                                        P                                                       

Seniors//affordability for         39     5    11    17     6     -    11    17     5      2     4      6     9     2     1     2    12     3      -     2     2
the elderly                        5%    6%    7%    5%    3%          4%    5%    7%    11%    8%     7%    4%    6%    4%    1%    9%   11%          15%   14%
                                                                                                        P                             P                         

Clean energy//Sustainability       37     6     8    17     6     -    18    15     2      -     2      3     8     2     -    10     2     3      7     1     1
                                   5%    7%    5%    5%    3%          6%    4%    3%           4%     4%    4%    6%          6%    2%   11%    25%    8%    7%
                                                                                                                                Q              LMNPQ            

Infrastructure//roads              30     1     2    17     9     1     9    15     5      -     1      -     9     2     2     8     4     3      2     -     -
                                   4%    1%    1%    5%    5%   13%    3%    4%    7%           2%           4%    6%    8%    5%    3%   11%     7%            
                                                     BC     C                                                                                                   

Current government//               22     2     3    12     5     -     8    12     -      -     2      3     3     1     -     7     2     4      -     1     1
government services                3%    2%    2%    4%    3%          3%    4%                 4%     4%    1%    3%          4%    2%   15%           8%    7%
                                                                                                                                            M                   

Need more representation in         9     2     3     3     1     -     4     2     2      -     1      1     4     -     -     3     1     -      -     -     -
town meetings//more                1%    2%    2%    1%    1%          1%    1%    3%           2%     1%    2%                2%    1%                         
resident’s participating      

Other                              18     2     3     8     5     -     8     6     -      2     2      3     5     3     1     4     2     -      -     -     -
                                   2%    2%    2%    2%    3%          3%    2%          11%    4%     4%    2%    8%    4%    2%    2%                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q32 Page 61

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                         32. Town spending on - Town Government Services

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   807    82   161   358   195    11   311   359    80     15    42     72   231    52    32   188   145    35     22    13    17
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Not enough money                50     6     7    21    15     1    17    25     5      -     3      7    13     8     3     8     5     3      1     1     1
                                   6%    7%    4%    6%    8%    9%    5%    7%    6%           7%    10%    6%   15%    9%    4%    3%    9%     5%    8%    6%
                                                                                                                   PQ                                           

b. About the right amount of      681    70   139   296   167     9   286   302    52      5    36     60   206    42    26   163   113    26     19    12    14
money                             84%   85%   86%   83%   86%   82%   92%   84%   65%    33%   86%    83%   89%   81%   81%   87%   78%   74%    86%   92%   82%
                                                                      HIJ    IJ     J           IJ            Q                 Q                               

c. Too much money                  76     6    15    41    13     1     8    32    23     10     3      5    12     2     3    17    27     6      2     -     2
                                   9%    7%    9%   11%    7%    9%    3%    9%   29%    67%    7%     7%    5%    4%    9%    9%   19%   17%     9%         12%
                                                                              G   GHK   GHIK                                       LMNP                         

d. Don't Know / No Answer         215     7    22    79   100     7    68    89    11      4    43     25    59    15     7    51    25     7     10     3    13

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q33 Page 62

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                         33. Town spending on - Concord Public Schools (Kindergarten through 8th Grade).

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   815    82   167   363   195     8   312   372    81     16    34     67   228    52    29   210   145    33     23    13    15
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Not enough money                82     5    18    32    26     1    22    42     9      1     8      5    14     7     3    47     4     1      -     -     1
                                  10%    6%   11%    9%   13%   13%    7%   11%   11%     6%   24%     7%    6%   13%   10%   22%    3%    3%                 7%
                                                            B                                    G                  Q       LMQRU                               

b. About the right amount of      571    57   117   257   133     7   261   244    40      3    23     46   173    39    19   153    78    22     18    12    11
money                             70%   70%   70%   71%   68%   88%   84%   66%   49%    19%   68%    69%   76%   75%   66%   73%   54%   67%    78%   92%   73%
                                                                      HIJ    IJ     J            J      Q     Q     Q           Q                  Q MOPQR      
                                                                                                                                                         L      

c. Too much money                 162    20    32    74    36     -    29    86    32     12     3     16    41     6     7    10    63    10      5     1     3
                                  20%   24%   19%   20%   18%          9%   23%   40%    75%    9%    24%   18%   12%   24%    5%   43%   30%    22%    8%   20%
                                                                             GK   GHK   GHIK            P     P           P       OPSTU   NPT                   
                                                                                                                                    LMN                         

d. Don't Know / No Answer         207     7    16    74   100    10    67    76    10      3    51     30    62    15    10    29    25     9      9     3    15

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q34 Page 63

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                    34. Town spending on - Concord – Carlisle Regional High School (9th through 12th Grades)

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   805    82   164   361   190     8   306   367    82     16    34     70   222    53    27   204   145    33     23    13    15
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Not enough money                46     5     9    21    11     -    13    26     4      1     2      5     6     5     -    26     2     2      -     -     -
                                   6%    6%    5%    6%    6%          4%    7%    5%     6%    6%     7%    3%    9%         13%    1%    6%                   
                                                                                                                               MQ                               

b. About the right amount of      536    51   110   239   128     8   240   230    36      4    26     46   149    36    18   163    65    21     16    11    11
money                             67%   62%   67%   66%   67%  100%   78%   63%   44%    25%   76%    66%   67%   68%   67%   80%   45%   64%    70%   85%   73%
                                                               BCDE   HIJ    IJ                 IJ      Q     Q     Q     Q   LMQ           Q      Q     Q     Q

c. Too much money                 223    26    45   101    51     -    53   111    42     11     6     19    67    12     9    15    78    10      7     2     4
                                  28%   32%   27%   28%   27%         17%   30%   51%    69%   18%    27%   30%   23%   33%    7%   54%   30%    30%   15%   27%
                                                                              G   GHK    GHK            P     P     P     P       PRSTU     P      P            
                                                                                                                                   LMNO                         

d. Don't Know / No Answer         217     7    19    76   105    10    73    81     9      3    51     27    68    14    12    35    25     9      9     3    15

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q35 Page 64

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

           35. Please indicate whether in terms of your household finances you are doing better than you were two years ago, worse, or about the same?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   994    87   179   426   285    17   371   435    87     19    82     94   282    64    39   231   168    41     31    16    28
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Better                         193    13    28    79    66     7    78    78    13      4    20     17    44    14     6    80    15     6      3     7     1
                                  19%   15%   16%   19%   23%   41%   21%   18%   15%    21%   24%    18%   16%   22%   15%   35%    9%   15%    10%   44%    4%
                                                            C    BC                                    QU    QU    QU       OQRSU                    OQRSU      
                                                                                                                              LMN                       LM      

b. Worse                          218    18    44    96    58     2    45   112    31      9    21     20    58    10     8    38    58    10      4     3     9
                                  22%   21%   25%   23%   20%   12%   12%   26%   36%    47%   26%    21%   21%   16%   21%   16%   35%   24%    13%   19%   32%
                                                                              G     G      G     G                                LMNPS                         

c. About the same                 583    56   107   251   161     8   248   245    43      6    41     57   180    40    25   113    95    25     24     6    18
                                  59%   64%   60%   59%   56%   47%   67%   56%   49%    32%   50%    61%   64%   63%   64%   49%   57%   61%    77%   38%   64%
                                                                     HIJK     J                              PT     P                            PQT            

d. Don't Know / No Answer          28     2     4    11    10     1     8    13     4      -     3      3     8     3     -     8     2     1      1     -     2

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q36 Page 65

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                        36. In which of the following groups is your age?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                  1008    89   179   432   291    17   372   444    89     19    84     97   287    66    38   235   167    42     31    16    29
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Under 35                        18     1     -     3    13     1     5     8     -      1     4      1     2     5     -     7     2     1      -     -     -
                                   2%    1%          1%    4%    6%    1%    2%           5%    5%     1%    1%    8%          3%    1%    2%                   
                                                           BD                                                       M                                           

b. 35 to 44                       101     5    12    30    51     3    30    51     9      2     9      5    12     6     4    60     8     1      3     2     -
                                  10%    6%    7%    7%   18%   18%    8%   11%   10%    11%   11%     5%    4%    9%   11%   26%    5%    2%    10%   13%      
                                                          BCD                                                               NOQRS                               
                                                                                                                               LM                               

c. 45 to 54                       180    11    44    83    40     2    75    74    18      5     8     14    33     7     8    82    21     2      9     3     1
                                  18%   12%   25%   19%   14%   12%   20%   17%   20%    26%   10%    14%   11%   11%   21%   35%   13%    5%    29%   19%    3%
                                               BE     E                 K           K                  RU     U          RU MNQRU     U         MNRU            
                                                                                                                                L                               

d. 55 to 64                       237    24    44    97    66     6    74   119    25      3    16     20    79    10     9    44    42    14     11     5     3
                                  24%   27%   25%   22%   23%   35%   20%   27%   28%    16%   19%    21%   28%   15%   24%   19%   25%   33%    35%   31%   10%
                                                                              G                             NPU                       U    NU     NU            

e. 65 or Over                     472    48    79   219   121     5   188   192    37      8    47     57   161    38    17    42    94    24      8     6    25
                                  47%   54%   44%   51%   42%   29%   51%   43%   42%    42%   56%    59%   56%   58%   45%   18%   56%   57%    26%   38%   86%
                                         EF           E                 H                        H     PS    PS    PS     P          PS    PS              PQRST
                                                                                                                                                            LMNO

f. Don't Know / No Answer          14     -     4     5     4     1     7     4     2      -     1      -     3     1     1     4     3     -      1     -     1

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q37 Page 66

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                             37. How long have you lived in Concord?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                  1017    89   182   435   294    17   376   447    90     19    85     97   288    66    39   237   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Less than One Year              30     1     3     3    16     7    10     8     -      -    12      8     4     4     1     7     3     -      2     -     1
                                   3%    1%    2%    1%    5%   41%    3%    2%                14%     8%    1%    6%    3%    3%    2%           6%          3%
                                                          BCD  BCDE                             GH     MQ                                                       

b. 1 to 5 Years                   160     3    14    45    92     6    47    67    17      1    28     12    29    13     5    65    16     5      4     4     7
                                  16%    3%    8%   10%   31%   35%   13%   15%   19%     5%   33%    12%   10%   20%   13%   27%    9%   12%    13%   25%   23%
                                                      B   BCD   BCD                 J         GHIJ                          MOQRS                               
                                                                                                                                L                               

c. 6 to 10 years                  120     8    22    48    42     -    34    57    11      3    15      9    33     8     7    38    11     4      8     2     -
                                  12%    9%   12%   11%   14%          9%   13%   12%    16%   18%     9%   11%   12%   18%   16%    6%   10%    25%   13%      
                                                                                                                                Q                  Q            

d. Over 10 Years                  707    77   143   339   144     4   285   315    62     15    30     68   222    41    26   127   140    33     18    10    22
                                  70%   87%   79%   78%   49%   24%   76%   70%   69%    79%   35%    70%   77%   62%   67%   54%   82%   79%    56%   63%   73%
                                        DEF    EF    EF     F           K     K     K      K            P   NPS                    LNPS    PS                  P

e. Don't Know / No Answer           5     -     1     2     1     1     3     1     1      -     -      -     2     1     -     2     -     -      -     -     -

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q38 Page 67

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                          38. Do you currently have any children under the age of 18 in your household?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                  1012    88   180   435   292    17   375   445    88     19    85     96   286    66    39   236   170    42     31    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Yes                            298    18    58   125    92     5   104   143    26      7    18     16    42    14    13   163    26     6     11     5     2
                                  29%   20%   32%   29%   32%   29%   28%   32%   30%    37%   21%    17%   15%   21%   33%   69%   15%   14%    35%   31%    7%
                                                B           B                 K                                     U LMQRU QRSTU              LMQRU     U      
                                                                                                                             LMNO                               

b. No                             714    70   122   310   200    12   271   302    62     12    67     80   244    52    26    73   144    36     20    11    28
                                  71%   80%   68%   71%   68%   71%   72%   68%   70%    63%   79%    83%   85%   79%   67%   31%   85%   86%    65%   69%   93%
                                         CE                                                      H    OPS   OPS     P     P         OPS   OPS      P     P NOPST

c. Don't Know / No Answer          10     1     3     2     3     1     4     3     3      -     -      1     4     1     -     3     -     -      1     -     -

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q39 Page 68

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                               39. Which Polling Place do you use?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   968    89   178   419   270    12   366   423    84     19    76     94   276    64    37   225   159    38     31    16    28
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. 141 Keyes Road                 228    21    42    98    65     2    83    95    19      6    25     21    83    11     6    50    34    11      5     3     4
                                  24%   24%   24%   23%   24%   17%   23%   22%   23%    32%   33%    22%   30%   17%   16%   22%   21%   29%    16%   19%   14%
                                                                                                          NOPQU                                                 

b. Harvey Wheeler                 399    35    73   162   124     5   155   165    27      7    45     49   101    34    18    79    61    16     18     9    14
                                  41%   39%   41%   39%   46%   42%   42%   39%   32%    37%   59%    52%   37%   53%   49%   35%   38%   42%    58%   56%   50%
                                                                                               GHI    MPQ         MPQ                            MPQ            

c. Ripley                         225    21    42   100    58     4    86   106    25      3     5     21    52    17     8    61    42     8      7     1     8
                                  23%   24%   24%   24%   21%   33%   23%   25%   30%    16%    7%    22%   19%   27%   22%   27%   26%   21%    23%    6%   29%
                                                                        K     K     K                   T           T          MT     T                        T

d. Hunt Gym                       116    12    21    59    23     1    42    57    13      3     1      3    40     2     5    35    22     3      1     3     2
                                  12%   13%   12%   14%    9%    8%   11%   13%   15%    16%    1%     3%   14%    3%   14%   16%   14%    8%     3%   19%    7%
                                                      E                 K     K     K                       LNS               LNS   LNS                         

e. Don’t Vote in Concord           20     -     -     6    12     2     2    14     3      -     1      -     6     1     1     7     3     2      -     -     -

f. Don’t Know / No Answer          34     -     5    12    13     4    11    11     4      -     8      3     8     2     1     7     8     2      1     -     2

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q40 Page 69

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                            40. How often do you attend Town Meeting?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                  1004    89   183   437   295     -   372   444    90     19    79     94   287    67    39   234   168    40     31    16    28
                                 100%  100%  100%  100%  100%        100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Always                          89    89     -     -     -     -    52    29     4      2     2      9    34     4     -    16    13     3      7     2     1
                                   9%  100%                           14%    7%    4%    11%    3%    10%   12%    6%          7%    8%    8%    23%   13%    4%
                                                                      HIK                                    PU                                  NPU            

b. Often                          183     -   183     -     -     -    79    85    10      4     5     18    55     7     4    54    24     5      8     3     5
                                  18%        100%                     21%   19%   11%    21%    6%    19%   19%   10%   10%   23%   14%   13%    26%   19%   18%
                                                                       IK    IK                               N               NOQ                               

c. Occasionally                   437     -     -   437     -     -   151   203    48      8    27     34   132    30    21    94    79    20     10     7    10
                                  44%              100%               41%   46%   53%    42%   34%    36%   46%   45%   54%   40%   47%   50%    32%   44%   36%
                                                                              K    GK                                                                           

d. Never                          295     -     -     -   295     -    90   127    28      5    45     33    66    26    14    70    52    12      6     4    12
                                  29%                    100%         24%   29%   31%    26%   57%    35%   23%   39%   36%   30%   31%   30%    19%   25%   43%
                                                                                              GHIJ      M          MS                                         MS

e. Don't Know / No Answer          18     -     -     -     -    18     7     4     1      -     6      3     3     -     -     5     2     2      1     -     2

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q41 Page 70

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                                    41. What is your gender?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Total Answering                   954    77   174   408   279    16   355   422    80     16    81     92   269    65    37   225   152    39     31    16    28
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Male                           435    36    76   202   114     7   142   209    49      9    26     31   126    23    22   103    82    21     10     7    10
                                  46%   47%   44%   50%   41%   44%   40%   50%   61%    56%   32%    34%   47%   35%   59%   46%   54%   54%    32%   44%   36%
                                                      E                      GK   GHK                         L         LNS     L   LNS     L                   

b. Female                         519    41    98   206   165     9   213   213    31      7    55     61   143    42    15   122    70    18     21     9    18
                                  54%   53%   56%   50%   59%   56%   60%   50%   39%    44%   68%    66%   53%   65%   41%   54%   46%   46%    68%   56%   64%
                                                            D          HI     I                 HI  MOPQR          OQ                             OQ            

c. Don't Know / No Answer          68    12     9    29    16     2    24    26    11      3     4      5    21     2     2    14    18     3      1     -     2

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016