Concord Town Survey
                                                                  <Un-Weighted> December 2016 

TABLE OF CONTENTS

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Table Q1 Page 1..........1. How would you rate the overall quality of services provided by the Concord Town Government?
                         BASE = ALL RESPONDENTS

Table Q2 Page 3..........2. In relation to the property taxes you pay, how satisfied are you with the overall quality of Town services?
                         BASE = ALL RESPONDENTS

Table Q3 Page 5..........3. What local issue would you say is the highest priority for you?
                         BASE = ALL RESPONDENTS

Table Q4 Page 7..........4. What is the most convenient way for you to find out about Town services, news, and events?
                         BASE = ALL RESPONDENTS

Table Q5 Page 9..........5. How would you rate your satisfaction with the way you receive information from the Town?
                         BASE = ALL RESPONDENTS

Table Q6 Page 10.........6. How would you rate the overall quality of services provided by the Finance Department?
                         BASE = ALL RESPONDENTS

Table Q7 Page 12.........7. In terms of the assessment of your property, do you believe your property is over-assessed, under-assessed or fairly assessed relative to others in Town?
                         BASE = ALL RESPONDENTS

Table Q8 Page 13.........8. How important is it for you to be able to pay bills online?
                         BASE = ALL RESPONDENTS

Table Q9 Page 15.........9. How would you rate the overall quality of services provided by the Department of Planning and Land Management?
                         BASE = ALL RESPONDENTS

Table Q10 Page 17........10. In terms of land-use and development, how would you rate your satisfaction with the way that Concord is being developed?
                         BASE = ALL RESPONDENTS

Table Q11 Page 19........11. How would you rate the overall quality of services provided by the Concord Free Public Library?
                         BASE = ALL RESPONDENTS

Table Q12 Page 20........12.   What types of lectures on current events would you like to attend, if they were offered by the Library?
                         BASE = ALL RESPONDENTS

Table Q13 Page 21........13. How would you rate the overall quality of services provided by the Council on Aging?
                         BASE = ALL RESPONDENTS

Table Q14 Page 22........14. How would you rate the overall quality of services provided by the Concord Police Department?
                         BASE = ALL RESPONDENTS

Table Q15 Page 23........15. How would you rate the overall quality of services provided by the Concord Fire Department?
                         BASE = ALL RESPONDENTS

Table Q16 Page 24........16. How would you rate the overall quality of services provided by Concord Public Works?
                         BASE = ALL RESPONDENTS

Table Q17 Page 26........17. How would you rate your satisfaction with the maintenance of Town roads?
                         BASE = ALL RESPONDENTS

Table Q18 Page 28........18. How would you rate your satisfaction with the Town’s snow plowing and winter maintenance?
                         BASE = ALL RESPONDENTS

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

TABLE OF CONTENTS

Table Q19 Page 30........19. How would you rate your satisfaction with the Town’s water service?
                         BASE = ALL RESPONDENTS

Table Q20 Page 31........20. Please indicate your consideration of the price of  - Water Services?  
                         BASE = ALL RESPONDENTS

Table Q21 Page 32........21. Please indicate your consideration of the price of  - Sewer Services?
                         BASE = ALL RESPONDENTS

Table Q22 Page 33........22. Please indicate your consideration of the price of  - Trash and Recycling Pickup?
                         BASE = ALL RESPONDENTS

Table Q23 Page 34........23. Please indicate your consideration of the price of  -Electricity?
                         BASE = ALL RESPONDENTS

Table Q24 Page 35........24. Please indicate your consideration of the price of  - Beede Swim and Fitness Center?
                         BASE = ALL RESPONDENTS

Table Q25 Page 36........25. Please indicate your consideration of the price of  -  Recreation Programs? 
                         BASE = ALL RESPONDENTS

Table Q26 Page 37........26. For the Town Government, how much of a priority for you is it that the Town uses its financial resources to make its buildings and vehicles more energy 
                         efficient?
                         BASE = ALL RESPONDENTS

Table Q27 Page 38........27. Which type of infrastructure improvement is your highest priority?
                         BASE = ALL RESPONDENTS

Table Q28 Page 40........28. The Town can use zoning regulations to guide the development of the three village centers and three industrial park areas.  New/expanded business areas 
                         could create jobs and provide for a more diversified economy.  How should the Town approach the development of these areas?
                         BASE = ALL RESPONDENTS

Table Q29 Page 41........29. How important is using 'green initiatives', which focus on maintaining a sustainable, natural environment, in the long-term planning process?
                         BASE = ALL RESPONDENTS

Table Q30A Page 42.......30A. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Affordable Housing?
                         BASE = ALL RESPONDENTS

Table Q30B Page 44.......30B. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Economic Development?
                         BASE = ALL RESPONDENTS

Table Q30C Page 46.......30C. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Clean Energy / Sustainability?
                         BASE = ALL RESPONDENTS

Table Q30D Page 48.......30D. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Public Transportation?
                         BASE = ALL RESPONDENTS

Table Q30E Page 50.......30E. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Land-Use / Land Conservation?
                         BASE = ALL RESPONDENTS

Table Q30F Page 52.......30F. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Social Diversity?
                         BASE = ALL RESPONDENTS

Table Q30G Page 54.......30G. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Fiscal Responsibility?
                         BASE = ALL RESPONDENTS

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

TABLE OF CONTENTS

Table Q30H Page 56.......30H. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Education?
                         BASE = ALL RESPONDENTS

Table Q30I Page 58.......30I. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Infrastructure (streets, utilities, etc.)?
                         BASE = ALL RESPONDENTS

Table Q30MEAN Page 59....30. Summary of Means: On a scale from '1' to '5' with '1' being least pressing and '5' being most pressing, what do you think are the most pressing issues that 
                         the Comprehensive Long Range Plan will need to address?

Table Q30TOP2 Page 60....30. Summary of Frequencies: On a scale from '1' to '5' with '1' being least pressing and '5' being most pressing, what do you think are the most pressing 
                         issues that the Comprehensive Long Range Plan will need to address?

Table Q31 Page 61........31. What do you think is the greatest concern or issue facing Concord?
                         BASE = ALL RESPONDENTS

Table Q32 Page 63........32. Town spending on - Town Government Services
                         BASE = ALL RESPONDENTS

Table Q33 Page 64........33. Town spending on - Concord Public Schools (Kindergarten through 8th Grade).
                         BASE = ALL RESPONDENTS

Table Q34 Page 65........34. Town spending on - Concord – Carlisle Regional High School (9th through 12th Grades)
                         BASE = ALL RESPONDENTS

Table Q35 Page 66........35. Please indicate whether in terms of your household finances you are doing better than you were two years ago, worse, or about the same?
                         BASE = ALL RESPONDENTS

Table Q36 Page 67........36. In which of the following groups is your age?
                         BASE = ALL RESPONDENTS

Table Q37 Page 68........37. How long have you lived in Concord?
                         BASE = ALL RESPONDENTS

Table Q38 Page 69........38. Do you currently have any children under the age of 18 in your household?
                         BASE = ALL RESPONDENTS

Table Q39 Page 70........39. Which Polling Place do you use?
                         BASE = ALL RESPONDENTS

Table Q40 Page 71........40. How often do you attend Town Meeting?
                         BASE = ALL RESPONDENTS

Table Q41 Page 72........41. What is your gender?
                         BASE = ALL RESPONDENTS

                                                                                                                                                Table Q1 Page 1

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                 1. How would you rate the overall quality of services provided by the Concord Town Government?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  990    49   669    75   197   185   210   568    27    48    73   105   200    62    96   110   225    71
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        935    47   642    57   189   174   185   553    23    43    69    98   194    56    93   107   214    61
           =========                        94%   96%   96%   76%   96%   94%   88%   97%   85%   90%   95%   93%   97%   90%   97%   97%   95%   86%
                                                    D     D           D     G           G                             R           R     R     R      

            a. Excellent                    471    23   341    16    91   101    67   290    13    17    33    52   100    24    53    56   110    26
                                            48%   47%   51%   21%   46%   55%   32%   51%   48%   35%   45%   50%   50%   39%   55%   51%   49%   37%
                                                    D     D           D     G           G                             R          NR                  

            b. Good                         464    24   301    41    98    73   118   263    10    26    36    46    94    32    40    51   104    35
                                            47%   49%   45%   55%   50%   39%   56%   46%   37%   54%   49%   44%   47%   52%   42%   46%   46%   49%
                                                                                 FH                                                                  

           Bottom 2 NET                      55     2    27    18     8    11    25    15     4     5     4     7     6     6     3     3    11    10
           ============                      6%    4%    4%   24%    4%    6%   12%    3%   15%   10%    5%    7%    3%   10%    3%    3%    5%   14%
                                                              BCE                FH                                                              OPQM

            c. Fair                          49     2    26    14     7    10    21    14     4     5     3     5     3     6     3     3    11    10
                                             5%    4%    4%   19%    4%    5%   10%    2%   15%   10%    4%    5%    2%   10%    3%    3%    5%   14%
                                                              BCE                 H                 M                                           PQKLM
                                                                                                                                                    O

            d. Poor                           6     -     1     4     1     1     4     1     -     -     1     2     3     -     -     -     -     -
                                             1%          *%    5%    1%    1%    2%    *%                1%    2%    2%                              
                                                                C                                                                                    

           e. Don’t Know / No Answer         32     1    12     1    18     8     8    15     1     -     1     1     6     5     1     6    11     1

           MEAN                            3.41  3.43  3.47  2.92  3.42  3.48  3.18  3.48  3.33  3.25  3.38  3.41  3.46  3.29  3.52  3.48  3.44  3.23
                                                    D     D           D     G           G                            JR          NR    NR     R      

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q1 Page 2
                                                                                                                                                (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                 1. How would you rate the overall quality of services provided by the Concord Town Government?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           STANDARD DEVIATION              0.62  0.58  0.58  0.78  0.59  0.63  0.68  0.56  0.73  0.64  0.64  0.68  0.61  0.64  0.56  0.55  0.59  0.68
           STANDARD ERROR                  0.02  0.08  0.02  0.09  0.04  0.05  0.05  0.02  0.14  0.09  0.07  0.07  0.04  0.08  0.06  0.05  0.04  0.08

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q2 Page 3

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                         2. In relation to the property taxes you pay, how satisfied are you with the overall quality of Town services?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  937    47   645    73   172   173   197   542    25    44    73    99   192    58    90   107   206    68
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        827    42   588    40   157   156   157   493    21    40    61    88   161    50    84    93   196    54
           =========                        88%   89%   91%   55%   91%   90%   80%   91%   84%   91%   84%   89%   84%   86%   93%   87%   95%   79%
                                                    D     D           D     G           G                                         R          PR      

            a. Very satisfied               379    17   286     8    68    78    45   248     8    10    26    33    73    22    48    37   104    26
                                            40%   36%   44%   11%   40%   45%   23%   46%   32%   23%   36%   33%   38%   38%   53%   35%   50%   38%
                                                    D     D           D     G           G                             J           P           P      

            b. Somewhat satisfied           448    25   302    32    89    78   112   245    13    30    35    55    88    28    36    56    92    28
                                            48%   53%   47%   44%   52%   45%   57%   45%   52%   68%   48%   56%   46%   48%   40%   52%   45%   41%
                                                                                 FH               KMR                                                

           Bottom 2 NET                     110     5    57    33    15    17    40    49     4     4    12    11    31     8     6    14    10    14
           ============                     12%   11%    9%   45%    9%   10%   20%    9%   16%    9%   16%   11%   16%   14%    7%   13%    5%   21%
                                                              BCE                FH                                                     Q          OQ

            c. Not very satisfied            91     5    52    23    11    13    31    43     4     3    10     9    27     6     6    13     6    11
                                            10%   11%    8%   32%    6%    8%   16%    8%   16%    7%   14%    9%   14%   10%    7%   12%    3%   16%
                                                              BCE                FH                                                     Q           Q

            d. Not at all satisfied          19     -     5    10     4     4     9     6     -     1     2     2     4     2     -     1     4     3
                                             2%          1%   14%    2%    2%    5%    1%          2%    3%    2%    2%    3%          1%    2%    4%
                                                               CE                 H                                                                  

           e. Don’t Know / No Answer         85     3    36     3    43    20    21    41     3     4     1     7    14     9     7     9    30     4

           MEAN                            3.27  3.26  3.35  2.52  3.28  3.33  2.98  3.36  3.16  3.11  3.16  3.20  3.20  3.21  3.47  3.21  3.44  3.13
                                                    D     D           D     G           G                                       NPR         NPR      

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q2 Page 4
                                                                                                                                                (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                         2. In relation to the property taxes you pay, how satisfied are you with the overall quality of Town services?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           STANDARD DEVIATION              0.72  0.64  0.66  0.87  0.69  0.72  0.76  0.67  0.69  0.62  0.76  0.68  0.75  0.77  0.62  0.68  0.65  0.84
           STANDARD ERROR                  0.02  0.09  0.03  0.10  0.05  0.05  0.05  0.03  0.14  0.09  0.09  0.07  0.05  0.10  0.07  0.07  0.05  0.10

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q3 Page 5

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                               3. What local issue would you say is the highest priority for you?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  992    49   667    74   202   192   209   565    26    48    73   106   198    67    97   113   221    69
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           b. Preservation of the Town’s    290    13   206    12    59    44    58   180     8     8    12    38    68     5    18    37    82    22
           Character                        29%   27%   31%   16%   29%   23%   28%   32%   31%   17%   16%   36%   34%    7%   19%   33%   37%   32%
                                                          D           D                 F                      JK    JK           N    NO    NO    NK

           e. Schools                       239     8   163    17    51    80    38   113     8    23    38    23    19    41    44    19    17    15
                                            24%   16%   24%   23%   25%   42%   18%   20%   31%   48%   52%   22%   10%   61%   45%   17%    8%   22%
                                                                           GH                     LMR   LMR     M        OPQR   PQR     Q          QM

           f. Taxes                         170     5   113    27    25    15    58    95     2     6     9    18    49     4     8    19    39    18
                                            17%   10%   17%   36%   12%    8%   28%   17%    8%   13%   12%   17%   25%    6%    8%   17%   18%   26%
                                                              BCE               FHI     F                            JK                 N    NO   NOK

           a. Affordable Housing             97     7    60     5    25    17    20    57     3     2     2     3    24     4    11    15    31     5
                                            10%   14%    9%    7%   12%    9%   10%   10%   12%    4%    3%    3%   12%    6%   11%   13%   14%    7%
                                                                                                                    JKL                       N      

           c. Public Safety                  67     8    42     2    15    14    10    40     3     3     2     2    16     8     5     7    21     3
                                             7%   16%    6%    3%    7%    7%    5%    7%   12%    6%    3%    2%    8%   12%    5%    6%   10%    4%
                                                    D                                                                KL                              

           g. Town Government Services       42     3    26     6     7     6    10    25     1     2     1     9     9     -     1     4    13     3
                                             4%    6%    4%    8%    3%    3%    5%    4%    4%    4%    1%    8%    5%          1%    4%    6%    4%
                                                                                                                K                             O      

           d. Roads                          39     3    26     3     7     6     8    25     -     2     5     7     8     2     2     2     9     2
                                             4%    6%    4%    4%    3%    3%    4%    4%          4%    7%    7%    4%    3%    2%    2%    4%    3%

           j. Environment//Conservation      32     1    19     2    10     3     4    24     1     1     3     4     2     2     6     7     6     1
                                             3%    2%    3%    3%    5%    2%    2%    4%    4%    2%    4%    4%    1%    3%    6%    6%    3%    1%
                                                                                        F                                                            

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q3 Page 6
                                                                                                                                                (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                               3. What local issue would you say is the highest priority for you?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           h. Other (Please Specify)         16     1    12     -     3     7     3     6     -     1     1     2     3     1     2     3     3     -
                                             2%    2%    2%          1%    4%    1%    1%          2%    1%    2%    2%    1%    2%    3%    1%      

           i. Don’t Know / No Answer         30     1    14     2    13     1     9    18     2     -     1     -     8     -     -     3    15     3

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q4 Page 7

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                  4. What is the most convenient way for you to find out about Town services, news, and events?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  995    50   665    74   206   192   209   570    24    47    73   105   202    67    95   112   225    69
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           h. By reading the Concord        295    13   215    17    50    42    59   186     8     3    13    25    72     4    15    38   103    22
           Journal                          30%   26%   32%   23%   24%   22%   28%   33%   33%    6%   18%   24%   36%    6%   16%   34%   46%   32%
                                                          E                             F                 J     J   JKL           N    NO  NOPR  NOJK

           b. By visiting the Town’s        280    11   185    26    58    57    54   164     5    21    26    42    47    18    23    37    46    20
           website                          28%   22%   28%   35%   28%   30%   26%   29%   21%   45%   36%   40%   23%   27%   24%   33%   20%   29%
                                                                                                    M           M                       Q            

           d. By email                      163    10   103    10    40    38    34    87     4    13    15    18    26    25    15    17    26     8
                                            16%   20%   15%   14%   19%   20%   16%   15%   17%   28%   21%   17%   13%   37%   16%   15%   12%   12%
                                                                                                   MR                    OPQR                        

           c. By subscribing to digital     140     6    94     9    31    35    26    79     -     8    11    15    24    13    29    14    18     8
           News & Notices on the Town’s     14%   12%   14%   12%   15%   18%   12%   14%         17%   15%   14%   12%   19%   31%   13%    8%   12%
           website                                                                                                          Q   PQR                  

           e. By postal mail                 67     1    42     8    16    13    20    28     6     2     8     2    20     2     6     4    16     7
                                             7%    2%    6%   11%    8%    7%   10%    5%   25%    4%   11%    2%   10%    3%    6%    4%    7%   10%
                                                          B     B     B           H          FH           L           L                             L

           a. By visiting Town Offices       18     5     9     2     2     1    10     7     -     -     -     2     6     1     -     1     6     2
                                             2%   10%    1%    3%    1%    1%    5%    1%                      2%    3%    1%          1%    3%    3%
                                                   CE                            FH                                                                  

           f. By telephone                   17     2     9     2     4     -     3    13     1     -     -     1     6     -     2     -     7     1
                                             2%    4%    1%    3%    2%          1%    2%    4%                1%    3%          2%          3%    1%

           g. By using social networking     15     2     8     -     5     6     3     6     -     -     -     -     1     4     5     1     3     1
           media (facebook, twitter,         2%    4%    1%          2%    3%    1%    1%                            *%    6%    5%    1%    1%    1%
           etc.)                         

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q4 Page 8
                                                                                                                                                (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                  4. What is the most convenient way for you to find out about Town services, news, and events?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           i. Don’t Know / No Answer         27     -    16     2     9     1     9    13     4     1     1     1     4     -     2     4    11     3

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q5 Page 9

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                   5. How would you rate your satisfaction with the way you receive information from the Town?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  988    49   671    73   195   188   209   565    26    46    71   105   203    65    93   114   220    71
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        849    42   583    54   170   153   180   495    21    39    56    88   181    55    80    99   194    57
           =========                        86%   86%   87%   74%   87%   81%   86%   88%   81%   85%   79%   84%   89%   85%   86%   87%   88%   80%
                                                          D           D                 F                                                            

            a. Very satisfied               302     8   215    14    65    58    54   180    10    11    15    25    80    17    30    29    73    22
                                            31%   16%   32%   19%   33%   31%   26%   32%   38%   24%   21%   24%   39%   26%   32%   25%   33%   31%
                                                         BD          BD                                             JKL                              

            b. Somewhat satisfied           547    34   368    40   105    95   126   315    11    28    41    63   101    38    50    70   121    35
                                            55%   69%   55%   55%   54%   51%   60%   56%   42%   61%   58%   60%   50%   58%   54%   61%   55%   49%
                                                   CE                             F                                                                  

           Bottom 2 NET                     139     7    88    19    25    35    29    70     5     7    15    17    22    10    13    15    26    14
           ============                     14%   14%   13%   26%   13%   19%   14%   12%   19%   15%   21%   16%   11%   15%   14%   13%   12%   20%
                                                               CE           H                                                                        

            c. Not very satisfied           120     6    77    16    21    30    24    61     5     5    13    14    20     9    12    13    22    12
                                            12%   12%   11%   22%   11%   16%   11%   11%   19%   11%   18%   13%   10%   14%   13%   11%   10%   17%
                                                               CE                                                                                    

            d. Not at all satisfied          19     1    11     3     4     5     5     9     -     2     2     3     2     1     1     2     4     2
                                             2%    2%    2%    4%    2%    3%    2%    2%          4%    3%    3%    1%    2%    1%    2%    2%    3%

           e. Don’t Know / No Answer         34     1    10     3    20     5     9    18     2     2     3     1     3     2     4     2    16     1

           MEAN                            3.15  3.00  3.17  2.89  3.18  3.10  3.10  3.18  3.19  3.04  2.97  3.05  3.28  3.09  3.17  3.11  3.20  3.08
                                                          D           D                                            JKLR                              
           STANDARD DEVIATION              0.70  0.61  0.69  0.76  0.70  0.75  0.68  0.68  0.75  0.73  0.72  0.70  0.68  0.68  0.69  0.66  0.68  0.77
           STANDARD ERROR                  0.02  0.09  0.03  0.09  0.05  0.05  0.05  0.03  0.15  0.11  0.09  0.07  0.05  0.08  0.07  0.06  0.05  0.09

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q6 Page 10

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                    6. How would you rate the overall quality of services provided by the Finance Department?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  897    46   641    72   138   176   189   511    21    39    73    99   191    51    88   102   191    63
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        806    41   591    42   132   160   153   473    20    29    65    92   174    43    83    92   175    53
           =========                        90%   89%   92%   58%   96%   91%   81%   93%   95%   74%   89%   93%   91%   84%   94%   90%   92%   84%
                                                    D     D           D     G           G     G                 J     J                              

            a. Excellent                    403    19   319    17    48    88    58   247    10    10    31    47   102    18    39    44    89    23
                                            45%   41%   50%   24%   35%   50%   31%   48%   48%   26%   42%   47%   53%   35%   44%   43%   47%   37%
                                                    D    DE                 G           G                       J    JR                              

            b. Good                         403    22   272    25    84    72    95   226    10    19    34    45    72    25    44    48    86    30
                                            45%   48%   42%   35%   61%   41%   50%   44%   48%   49%   47%   45%   38%   49%   50%   47%   45%   48%
                                                                     CD                                                                              

           Bottom 2 NET                      91     5    50    30     6    16    36    38     1    10     8     7    17     8     5    10    16    10
           ============                     10%   11%    8%   42%    4%    9%   19%    7%    5%   26%   11%    7%    9%   16%    6%   10%    8%   16%
                                                              BCE               FHI                LM                                                

            c. Fair                          74     4    44    23     3    13    29    31     1     8     6     4    13     8     3    10    15     7
                                             8%    9%    7%   32%    2%    7%   15%    6%    5%   21%    8%    4%    7%   16%    3%   10%    8%   11%
                                                          E   BCE               FHI                LM                       O                        

            d. Poor                          17     1     6     7     3     3     7     7     -     2     2     3     4     -     2     -     1     3
                                             2%    2%    1%   10%    2%    2%    4%    1%          5%    3%    3%    2%          2%          1%    5%
                                                               CE                                                                                    

           e. Don’t Know / No Answer        125     4    40     4    77    17    29    72     7     9     1     7    15    16     9    14    45     9

           MEAN                            3.33  3.28  3.41  2.72  3.28  3.39  3.08  3.40  3.43  2.95  3.29  3.37  3.42  3.20  3.36  3.33  3.38  3.16
                                                    D    DE           D     G           G     G           J     J    JR                       R      

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q6 Page 11
                                                                                                                                               (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                    6. How would you rate the overall quality of services provided by the Finance Department?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           STANDARD DEVIATION              0.71  0.72  0.66  0.94  0.62  0.70  0.78  0.67  0.60  0.83  0.74  0.71  0.71  0.69  0.66  0.65  0.65  0.81
           STANDARD ERROR                  0.02  0.11  0.03  0.11  0.05  0.05  0.06  0.03  0.13  0.13  0.09  0.07  0.05  0.10  0.07  0.06  0.05  0.10

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q7 Page 12

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

  7. In terms of the assessment of your property, do you believe your property is over-assessed, under-assessed or fairly assessed relative to others in Town?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  810    36   582    70   122   150   166   473    21    38    66    90   173    45    72    95   171    60
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Over-assessed                 257    14   177    42    24    33    87   133     4    13    23    28    57    13    20    31    47    25
                                            32%   39%   30%   60%   20%   22%   52%   28%   19%   34%   35%   31%   33%   29%   28%   33%   27%   42%
                                                    E     E   BCE               FHI                                                                 Q

           b. Under-assessed                 16     1    10     -     5     4     2     8     2     -     -     -     1     1     2     3     6     3
                                             2%    3%    2%          4%    3%    1%    2%   10%                      1%    2%    3%    3%    4%    5%

           c. Fairly assessed               537    21   395    28    93   113    77   332    15    25    43    62   115    31    50    61   118    32
                                            66%   58%   68%   40%   76%   75%   46%   70%   71%   66%   65%   69%   66%   69%   69%   64%   69%   53%
                                                          D          BD     G           G     G                                               R      

           d. Rent / Does not apply          64     5    34     -    25    18    12    33     1     5     3     3    11    12     6     4    19     1

           e. Don’t Know / No Answer        148     9    65     6    68    25    40    77     6     5     5    13    22    10    19    17    46    11

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q8 Page 13

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                 8. How important is it for you to be able to pay bills online?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                 1003    49   671    75   208   192   211   573    27    48    74   105   204    67    97   114   224    70
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        637    31   420    48   138   146   133   344    14    45    56    81    99    63    77    80   106    30
           =========                        64%   63%   63%   64%   66%   76%   63%   60%   52%   94%   76%   77%   49%   94%   79%   70%   47%   43%
                                                                          GHI                    KLMR    MR    MR        OPQR    QR    QR            

            a. Very important               413    22   272    30    89   103    87   214     9    31    37    58    57    49    55    51    50    25
                                            41%   45%   41%   40%   43%   54%   41%   37%   33%   65%   50%   55%   28%   73%   57%   45%   22%   36%
                                                                          GHI                      MR     M    MR        OPQR    QR     Q           Q

            b. Somewhat important           224     9   148    18    49    43    46   130     5    14    19    23    42    14    22    29    56     5
                                            22%   18%   22%   24%   24%   22%   22%   23%   19%   29%   26%   22%   21%   21%   23%   25%   25%    7%
                                                                                                    R     R     R     R     R     R     R     R      

           Bottom 2 NET                     366    18   251    27    70    46    78   229    13     3    18    24   105     4    20    34   118    40
           ============                     36%   37%   37%   36%   34%   24%   37%   40%   48%    6%   24%   23%   51%    6%   21%   30%   53%   57%
                                                                                  F     F     F           J     J   JKL           N     N   NOP OPJKL
                                                                                                                                                    N

            c. Not very important           183    14   125    15    29    27    35   117     4     3    13    12    56     2    15    19    40    23
                                            18%   29%   19%   20%   14%   14%   17%   20%   15%    6%   18%   11%   27%    3%   15%   17%   18%   33%
                                                    E                                   F                 J          JL           N     N     N PQJKL
                                                                                                                                                   NO

            d. Not at all important         183     4   126    12    41    19    43   112     9     -     5    12    49     2     5    15    78    17
                                            18%    8%   19%   16%   20%   10%   20%   20%   33%          7%   11%   24%    3%    5%   13%   35%   24%
                                                          B           B           F     F     F                      KL                NO   NOP  NOKL

           e. Don’t Know / No Answer         19     1    10     1     7     1     7    10     1     -     -     1     2     -     -     2    12     2

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q8 Page 14
                                                                                                                                               (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                 8. How important is it for you to be able to pay bills online?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           MEAN                            2.86  3.00  2.84  2.88  2.89  3.20  2.84  2.78  2.52  3.58  3.19  3.21  2.52  3.64  3.31  3.02  2.35  2.54
                                                                          GHI                    KLMR    MR    MR        OPQR   PQR    QR            
           STANDARD DEVIATION              1.14  1.04  1.15  1.11  1.16  1.02  1.17  1.15  1.28  0.61  0.96  1.04  1.14  0.69  0.92  1.07  1.17  1.21
           STANDARD ERROR                  0.04  0.15  0.04  0.13  0.08  0.07  0.08  0.05  0.25  0.09  0.11  0.10  0.08  0.08  0.09  0.10  0.08  0.14

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q9 Page 15

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                        9. How would you rate the overall quality of services provided by the Department of Planning and Land Management?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  845    43   600    68   134   154   182   488    21    38    64    86   177    55    77   103   184    61
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        621    29   458    37    97   114   132   364    11    27    52    63   138    45    57    69   135    35
           =========                        73%   67%   76%   54%   72%   74%   73%   75%   52%   71%   81%   73%   78%   82%   74%   67%   73%   57%
                                                          D           D                 I                 R     R     R    PR     R           R      

            a. Excellent                    188    10   145     6    27    43    27   113     5     8    15    21    38    12    21    21    42    10
                                            22%   23%   24%    9%   20%   28%   15%   23%   24%   21%   23%   24%   21%   22%   27%   20%   23%   16%
                                                    D     D           D     G           G                                                            

            b. Good                         433    19   313    31    70    71   105   251     6    19    37    42   100    33    36    48    93    25
                                            51%   44%   52%   46%   52%   46%   58%   51%   29%   50%   58%   49%   56%   60%   47%   47%   51%   41%
                                                                                 FI     I                             R     R                        

           Bottom 2 NET                     224    14   142    31    37    40    50   124    10    11    12    23    39    10    20    34    49    26
           ============                     27%   33%   24%   46%   28%   26%   27%   25%   48%   29%   19%   27%   22%   18%   26%   33%   27%   43%
                                                               CE                             H                                         N       OQKLM
                                                                                                                                                    N

            c. Fair                         169    13   107    21    28    23    34   102    10     8     9    13    31     7    17    27    38    19
                                            20%   30%   18%   31%   21%   15%   19%   21%   48%   21%   14%   15%   18%   13%   22%   26%   21%   31%
                                                                C                           FGH                                         N        NKLM

            d. Poor                          55     1    35    10     9    17    16    22     -     3     3    10     8     3     3     7    11     7
                                             7%    2%    6%   15%    7%   11%    9%    5%          8%    5%   12%    5%    5%    4%    7%    6%   11%
                                                               BC           H                                                                        

           e. Don’t Know / No Answer        177     7    81     8    81    39    36    95     7    10    10    20    29    12    20    13    52    11

           MEAN                            2.89  2.88  2.95  2.49  2.86  2.91  2.79  2.93  2.76  2.84  3.00  2.86  2.95  2.98  2.97  2.81  2.90  2.62
                                                    D     D           D                 G                 R           R     R     R           R      

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q9 Page 16
                                                                                                                                               (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                        9. How would you rate the overall quality of services provided by the Department of Planning and Land Management?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           STANDARD DEVIATION              0.82  0.79  0.81  0.86  0.81  0.93  0.80  0.79  0.83  0.86  0.76  0.92  0.76  0.76  0.81  0.84  0.82  0.90
           STANDARD ERROR                  0.03  0.12  0.03  0.10  0.07  0.08  0.06  0.04  0.18  0.14  0.09  0.10  0.06  0.10  0.09  0.08  0.06  0.11

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q10 Page 17

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                  10. In terms of land-use and development, how would you rate your satisfaction with the way that Concord is being developed?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  943    50   646    72   175   177   201   541    24    42    70    95   192    62    91   113   209    69
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        640    36   438    40   126   122   124   380    14    31    58    66   144    45    63    63   133    37
           =========                        68%   72%   68%   56%   72%   69%   62%   70%   58%   74%   83%   69%   75%   73%   69%   56%   64%   54%
                                                          D           D                 G           R    LR     R     R    PR    PR                  

            a. Very satisfied               165     7   119     9    30    36    21   103     5     5    22    24    33    12    16    14    31     8
                                            17%   14%   18%   13%   17%   20%   10%   19%   21%   12%   31%   25%   17%   19%   18%   12%   15%   12%
                                                                            G           G               JMR    JR                                    

            b. Somewhat satisfied           475    29   319    31    96    86   103   277     9    26    36    42   111    33    47    49   102    29
                                            50%   58%   49%   43%   55%   49%   51%   51%   38%   62%   51%   44%   58%   53%   52%   43%   49%   42%
                                                                                                    R                LR                              

           Bottom 2 NET                     303    14   208    32    49    55    77   161    10    11    12    29    48    17    28    50    76    32
           ============                     32%   28%   32%   44%   28%   31%   38%   30%   42%   26%   17%   31%   25%   27%   31%   44%   36%   46%
                                                               CE                 H                             K                      NO       OJKLM
                                                                                                                                                    N

            c. Not very satisfied           232    14   164    19    35    39    59   126     8     8    12    21    38    14    19    39    63    18
                                            25%   28%   25%   26%   20%   22%   29%   23%   33%   19%   17%   22%   20%   23%   21%   35%   30%   26%
                                                                                                                                        O            

            d. Not at all satisfied          71     -    44    13    14    16    18    35     2     3     -     8    10     3     9    11    13    14
                                             8%          7%   18%    8%    9%    9%    6%    8%    7%          8%    5%    5%   10%   10%    6%   20%
                                                               CE                                                                               NQJLM

           e. Don’t Know / No Answer         79     -    35     4    40    16    17    42     4     6     4    11    14     5     6     3    27     3

           MEAN                            2.78  2.86  2.79  2.50  2.81  2.80  2.63  2.83  2.71  2.79  3.14  2.86  2.87  2.87  2.77  2.58  2.72  2.45
                                                    D     D           D     G           G              JLMR     R     R    PR     R           R      

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q10 Page 18
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                  10. In terms of land-use and development, how would you rate your satisfaction with the way that Concord is being developed?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           STANDARD DEVIATION              0.82  0.64  0.82  0.93  0.81  0.87  0.79  0.81  0.91  0.75  0.69  0.89  0.75  0.78  0.86  0.83  0.79  0.95
           STANDARD ERROR                  0.03  0.09  0.03  0.11  0.06  0.07  0.06  0.03  0.19  0.12  0.08  0.09  0.05  0.10  0.09  0.08  0.05  0.11

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q11 Page 19

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                               11. How would you rate the overall quality of services provided by the Concord Free Public Library?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  969    46   650    71   202   180   214   549    26    46    72    97   198    63    92   111   221    69
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        941    45   633    65   198   175   201   539    26    45    69    92   195    59    90   108   218    65
           =========                        97%   98%   97%   92%   98%   97%   94%   98%  100%   98%   96%   95%   98%   94%   98%   97%   99%   94%
                                                                                        G   FGH                                                      

            a. Excellent                    747    34   508    45   160   142   146   437    22    31    56    72   167    40    71    87   177    46
                                            77%   74%   78%   63%   79%   79%   68%   80%   85%   67%   78%   74%   84%   63%   77%   78%   80%   67%
                                                          D           D     G           G     G                     JLR                 N    NR      

            b. Good                         194    11   125    20    38    33    55   102     4    14    13    20    28    19    19    21    41    19
                                            20%   24%   19%   28%   19%   18%   26%   19%   15%   30%   18%   21%   14%   30%   21%   19%   19%   28%
                                                                                  H                 M                                               M

           Bottom 2 NET                      28     1    17     6     4     5    13    10     -     1     3     5     3     4     2     3     3     4
           ============                      3%    2%    3%    8%    2%    3%    6%    2%          2%    4%    5%    2%    6%    2%    3%    1%    6%
                                                                                  H                                                                  

            c. Fair                          22     1    15     3     3     5     9     8     -     -     2     3     3     3     2     2     3     4
                                             2%    2%    2%    4%    1%    3%    4%    1%                3%    3%    2%    5%    2%    2%    1%    6%

            d. Poor                           6     -     2     3     1     -     4     2     -     1     1     2     -     1     -     1     -     -
                                             1%          *%    4%    *%          2%    *%          2%    1%    2%          2%          1%            

           e. Don’t Know / No Answer         53     4    31     5    13    13     4    34     2     2     2     9     8     4     5     5    15     3

           MEAN                            3.74  3.72  3.75  3.51  3.77  3.76  3.60  3.77  3.85  3.63  3.72  3.67  3.83  3.56  3.75  3.75  3.79  3.61
                                                          D           D     G           G                           JLR           N     N    NR      
           STANDARD DEVIATION              0.53  0.50  0.50  0.77  0.49  0.49  0.66  0.48  0.37  0.61  0.59  0.64  0.42  0.67  0.48  0.53  0.44  0.60
           STANDARD ERROR                  0.02  0.07  0.02  0.09  0.03  0.04  0.05  0.02  0.07  0.09  0.07  0.07  0.03  0.08  0.05  0.05  0.03  0.07

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q12 Page 20

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                          12.   What types of lectures on current events would you like to attend, if they were offered by the Library?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  741    36   490    56   159   150   155   423    13    37    61    80   146    56    74    86   152    49
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Community Issues              238    19   171    10    38    41    51   142     4    12    17    26    53    17    19    22    58    14
                                            32%   53%   35%   18%   24%   27%   33%   34%   31%   32%   28%   33%   36%   30%   26%   26%   38%   29%
                                                  CDE    DE                                                                                   P      

           d. World Affairs                 235     5   157    19    54    46    45   141     3     5    21    28    36    17    19    34    58    17
                                            32%   14%   32%   34%   34%   31%   29%   33%   23%   14%   34%   35%   25%   30%   26%   40%   38%   35%
                                                          B     B     B                                   J     J                                   J

           c. Science and Technology        147     9    92    16    30    37    33    74     3    16    19    20    37     9    11    13     9    13
                                            20%   25%   19%   29%   19%   25%   21%   17%   23%   43%   31%   25%   25%   16%   15%   15%    6%   27%
                                                                                                    M                             Q     Q           Q

           b. Health and Wellness           121     3    70    11    37    26    26    66     3     4     4     6    20    13    25    17    27     5
                                            16%    8%   14%   20%   23%   17%   17%   16%   23%   11%    7%    8%   14%   23%   34%   20%   18%   10%
                                                                     BC                                                         PQR                  

           e. Don’t Know / No Answer        281    14   191    20    56    43    63   160    15    11    13    26    60    11    23    30    84    23

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q13 Page 21

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                    13. How would you rate the overall quality of services provided by the Council on Aging?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  448    27   310    26    85    52   117   262    17     5    15    24   131     5    17    37   179    35
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        417    23   291    24    79    51    98   252    16     5    13    23   126     5    14    35   165    31
           =========                        93%   85%   94%   92%   93%   98%   84%   96%   94%  100%   87%   96%   96%  100%   82%   95%   92%   89%
                                                                            G           G          MR                      QR                        

            a. Excellent                    246    12   174     8    52    29    51   156    10     2     4    11    78     2     3    22   108    16
                                            55%   44%   56%   31%   61%   56%   44%   60%   59%   40%   27%   46%   60%   40%   18%   59%   60%   46%
                                                          D           D                 G                             K                 O     O     O

            b. Good                         171    11   117    16    27    22    47    96     6     3     9    12    48     3    11    13    57    15
                                            38%   41%   38%   62%   32%   42%   40%   37%   35%   60%   60%   50%   37%   60%   65%   35%   32%   43%
                                                               CE                                                                PQ                  

           Bottom 2 NET                      31     4    19     2     6     1    19    10     1     -     2     1     5     -     3     2    14     4
           ============                      7%   15%    6%    8%    7%    2%   16%    4%    6%         13%    4%    4%         18%    5%    8%   11%
                                                                                 FH                                                                  

            c. Fair                          24     2    18     2     2     1    14     8     1     -     2     1     5     -     3     -     9     4
                                             5%    7%    6%    8%    2%    2%   12%    3%    6%         13%    4%    4%         18%          5%   11%
                                                                                 FH                                                                  

            d. Poor                           7     2     1     -     4     -     5     2     -     -     -     -     -     -     -     2     5     -
                                             2%    7%    *%          5%          4%    1%                                              5%    3%      

           e. Don’t Know / No Answer        574    23   371    50   130   141   101   321    11    43    59    82    75    62    80    79    57    37

           MEAN                            3.46  3.22  3.50  3.23  3.49  3.54  3.23  3.55  3.53  3.40  3.13  3.42  3.56  3.40  3.00  3.49  3.50  3.34
                                                         BD                 G           G                             K                 O     O      
           STANDARD DEVIATION              0.67  0.89  0.62  0.59  0.77  0.54  0.82  0.60  0.62  0.55  0.64  0.58  0.57  0.55  0.61  0.77  0.72  0.68
           STANDARD ERROR                  0.03  0.17  0.04  0.12  0.08  0.08  0.08  0.04  0.15  0.24  0.17  0.12  0.05  0.24  0.15  0.13  0.05  0.12

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q14 Page 22

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                14. How would you rate the overall quality of services provided by the Concord Police Department?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  964    50   660    73   181   180   206   550    28    43    72    97   201    61    91   108   222    69
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        929    45   644    65   175   171   192   538    28    40    71    92   197    57    88   106   219    59
           =========                        96%   90%   98%   89%   97%   95%   93%   98%  100%   93%   99%   95%   98%   93%   97%   98%   99%   86%
                                                          D           D                 G   FGH           R           R           R     R     R      

            a. Excellent                    625    40   454    29   102   116   114   377    18    24    50    62   136    38    55    65   159    36
                                            65%   80%   69%   40%   56%   64%   55%   69%   64%   56%   69%   64%   68%   62%   60%   60%   72%   52%
                                                   DE    DE           D                 G                 R           R                      PR      

            b. Good                         304     5   190    36    73    55    78   161    10    16    21    30    61    19    33    41    60    23
                                            32%   10%   29%   49%   40%   31%   38%   29%   36%   37%   29%   31%   30%   31%   36%   38%   27%   33%
                                                          B    BC    BC           H                                                     Q            

           Bottom 2 NET                      35     5    16     8     6     9    14    12     -     3     1     5     4     4     3     2     3    10
           ============                      4%   10%    2%   11%    3%    5%    7%    2%          7%    1%    5%    2%    7%    3%    2%    1%   14%
                                                               CE                 H                                                             OPQKM

            c. Fair                          32     5    14     7     6     8    13    11     -     3     -     4     4     4     3     2     2    10
                                             3%   10%    2%   10%    3%    4%    6%    2%          7%          4%    2%    7%    3%    2%    1%   14%
                                                                C                 H                                                             OPQLM

            d. Poor                           3     -     2     1     -     1     1     1     -     -     1     1     -     -     -     -     1     -
                                             *%          *%    1%          1%    *%    *%                1%    1%                            *%      

           e. Don’t Know / No Answer         58     -    21     3    34    13    12    33     -     5     2     9     5     6     6     8    14     3

           MEAN                            3.61  3.70  3.66  3.27  3.53  3.59  3.48  3.66  3.64  3.49  3.67  3.58  3.66  3.56  3.57  3.58  3.70  3.38
                                                    D    DE           D                 G                 R           R                 R     R      
           STANDARD DEVIATION              0.57  0.65  0.53  0.69  0.56  0.61  0.64  0.52  0.49  0.63  0.56  0.63  0.52  0.62  0.56  0.53  0.51  0.73
           STANDARD ERROR                  0.02  0.09  0.02  0.08  0.04  0.05  0.04  0.02  0.09  0.10  0.07  0.06  0.04  0.08  0.06  0.05  0.03  0.09

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q15 Page 23

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                 15. How would you rate the overall quality of services provided by the Concord Fire Department?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  895    49   622    67   157   161   195   514    25    35    62    88   194    53    81   101   215    66
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        886    48   618    63   157   159   192   510    25    35    61    85   193    52    80   100   215    65
           =========                        99%   98%   99%   94%  100%   99%   98%   99%  100%  100%   98%   97%   99%   98%   99%   99%  100%   98%
                                                                     CD                       H                                                      

            a. Excellent                    694    43   497    37   117   127   149   401    17    23    47    71   150    39    65    75   177    47
                                            78%   88%   80%   55%   75%   79%   76%   78%   68%   66%   76%   81%   77%   74%   80%   74%   82%   71%
                                                   DE     D           D                                                                              

            b. Good                         192     5   121    26    40    32    43   109     8    12    14    14    43    13    15    25    38    18
                                            21%   10%   19%   39%   25%   20%   22%   21%   32%   34%   23%   16%   22%   25%   19%   25%   18%   27%
                                                          B    BC     B                             L                                                

           Bottom 2 NET                       9     1     4     4     -     2     3     4     -     -     1     3     1     1     1     1     -     1
           ============                      1%    2%    1%    6%          1%    2%    1%                2%    3%    1%    2%    1%    1%          2%

            c. Fair                           8     1     4     3     -     1     3     4     -     -     1     2     1     1     1     1     -     1
                                             1%    2%    1%    4%          1%    2%    1%                2%    2%    1%    2%    1%    1%          2%

            d. Poor                           1     -     -     1     -     1     -     -     -     -     -     1     -     -     -     -     -     -
                                             *%                1%          1%                                  1%                                    

           e. Don’t Know / No Answer        127     1    59     9    58    32    23    69     3    13    12    18    12    14    16    15    21     6

           MEAN                            3.76  3.86  3.79  3.48  3.75  3.77  3.75  3.77  3.68  3.66  3.74  3.76  3.77  3.72  3.79  3.73  3.82  3.70
                                                    D     D           D                                                                       R      
           STANDARD DEVIATION              0.45  0.41  0.42  0.66  0.44  0.48  0.47  0.44  0.48  0.48  0.48  0.55  0.44  0.50  0.44  0.47  0.38  0.50
           STANDARD ERROR                  0.02  0.06  0.02  0.08  0.03  0.04  0.03  0.02  0.10  0.08  0.06  0.06  0.03  0.07  0.05  0.05  0.03  0.06

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q16 Page 24

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                    16. How would you rate the overall quality of services provided by Concord Public Works?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  999    50   677    76   196   191   213   569    26    48    74   103   202    65    94   115   226    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        854    41   592    52   169   162   173   496    23    42    61    80   182    51    83    98   204    53
           =========                        85%   82%   87%   68%   86%   85%   81%   87%   88%   88%   82%   78%   90%   78%   88%   85%   90%   74%
                                                          D           D                 G           R                LR           R          NR      

            a. Excellent                    420    21   303    16    80    88    69   251    12    17    34    46    79    28    43    47    97    29
                                            42%   42%   45%   21%   41%   46%   32%   44%   46%   35%   46%   45%   39%   43%   46%   41%   43%   40%
                                                    D     D           D     G           G                                                            

            b. Good                         434    20   289    36    89    74   104   245    11    25    27    34   103    23    40    51   107    24
                                            43%   40%   43%   47%   45%   39%   49%   43%   42%   52%   36%   33%   51%   35%   43%   44%   47%   33%
                                                                                  F                LR               KLR                       R      

           Bottom 2 NET                     145     9    85    24    27    29    40    73     3     6    13    23    20    14    11    17    22    19
           ============                     15%   18%   13%   32%   14%   15%   19%   13%   12%   13%   18%   22%   10%   22%   12%   15%   10%   26%
                                                               CE                 H                             M           Q                    OQJM

            c. Fair                         123     8    75    15    25    24    31    66     2     5    10    20    15     9    10    16    22    16
                                            12%   16%   11%   20%   13%   13%   15%   12%    8%   10%   14%   19%    7%   14%   11%   14%   10%   22%
                                                                                                                M                                 OQM

            d. Poor                          22     1    10     9     2     5     9     7     1     1     3     3     5     5     1     1     -     3
                                             2%    2%    1%   12%    1%    3%    4%    1%    4%    2%    4%    3%    2%    8%    1%    1%          4%
                                                              BCE                 H                                         P                        

           e. Don’t Know / No Answer         23     -     4     -    19     2     5    14     2     -     -     3     4     2     3     1    10     -

           MEAN                            3.25  3.22  3.31  2.78  3.26  3.28  3.09  3.30  3.31  3.21  3.24  3.19  3.27  3.14  3.33  3.25  3.33  3.10
                                                    D     D           D     G           G                                                     R      

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q16 Page 25
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                    16. How would you rate the overall quality of services provided by Concord Public Works?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           STANDARD DEVIATION              0.75  0.79  0.72  0.92  0.72  0.78  0.80  0.72  0.79  0.71  0.84  0.85  0.70  0.93  0.71  0.72  0.65  0.89
           STANDARD ERROR                  0.02  0.11  0.03  0.11  0.05  0.06  0.05  0.03  0.15  0.10  0.10  0.08  0.05  0.12  0.07  0.07  0.04  0.10

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q17 Page 26

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                          17. How would you rate your satisfaction with the maintenance of Town roads?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                 1015    50   681    76   208   193   217   579    26    48    74   106   205    67    97   116   230    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        874    38   600    52   184   168   180   504    22    43    53    93   180    58    84   102   205    56
           =========                        86%   76%   88%   68%   88%   87%   83%   87%   85%   90%   72%   88%   88%   87%   87%   88%   89%   78%
                                                         BD           D                             K           K     K                       R      

            a. Very satisfied               316    13   225    18    60    77    50   181     8    13    16    32    60    23    34    40    73    25
                                            31%   26%   33%   24%   29%   40%   23%   31%   31%   27%   22%   30%   29%   34%   35%   34%   32%   35%
                                                                           GH           G                                                            

            b. Somewhat satisfied           558    25   375    34   124    91   130   323    14    30    37    61   120    35    50    62   132    31
                                            55%   50%   55%   45%   60%   47%   60%   56%   54%   63%   50%   58%   59%   52%   52%   53%   57%   43%
                                                                      D           F     F           R                 R                       R      

           Bottom 2 NET                     141    12    81    24    24    25    37    75     4     5    21    13    25     9    13    14    25    16
           ============                     14%   24%   12%   32%   12%   13%   17%   13%   15%   10%   28%   12%   12%   13%   13%   12%   11%   22%
                                                    C          CE                                       JLM                                         Q

            c. Not very satisfied           112     7    65    19    21    21    29    59     3     3    15    11    18     7    12    12    21    13
                                            11%   14%   10%   25%   10%   11%   13%   10%   12%    6%   20%   10%    9%   10%   12%   10%    9%   18%
                                                               CE                                        JM                                         J

            d. Not at all satisfied          29     5    16     5     3     4     8    16     1     2     6     2     7     2     1     2     4     3
                                             3%   10%    2%    7%    1%    2%    4%    3%    4%    4%    8%    2%    3%    3%    1%    2%    2%    4%
                                                    E                                                                                                

           e. Don’t Know / No Answer          7     -     -     -     7     -     1     4     2     -     -     -     1     -     -     -     6     -

           MEAN                            3.14  2.92  3.19  2.86  3.16  3.25  3.02  3.16  3.12  3.13  2.85  3.16  3.14  3.18  3.21  3.21  3.19  3.08
                                                         BD          BD     G           G                       K     K                              

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q17 Page 27
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                          17. How would you rate your satisfaction with the maintenance of Town roads?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           STANDARD DEVIATION              0.72  0.90  0.70  0.86  0.65  0.73  0.72  0.71  0.77  0.70  0.86  0.68  0.71  0.74  0.69  0.69  0.67  0.83
           STANDARD ERROR                  0.02  0.13  0.03  0.10  0.05  0.05  0.05  0.03  0.15  0.10  0.10  0.07  0.05  0.09  0.07  0.06  0.04  0.10

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q18 Page 28

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                  18. How would you rate your satisfaction with the Town’s snow plowing and winter maintenance?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  984    50   666    75   193   177   211   570    26    44    74   104   201    63    92   113   224    69
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        885    42   607    61   175   156   181   525    23    41    66    95   188    57    83   100   201    54
           =========                        90%   84%   91%   81%   91%   88%   86%   92%   88%   93%   89%   91%   94%   90%   90%   88%   90%   78%
                                                          D                             G           R           R     R     R     R           R      

            a. Very satisfied               496    25   357    34    80   101    92   295     8    26    39    53   106    32    48    58   105    29
                                            50%   50%   54%   45%   41%   57%   44%   52%   31%   59%   53%   51%   53%   51%   52%   51%   47%   42%
                                                          E                GI          GI                                                            

            b. Somewhat satisfied           389    17   250    27    95    55    89   230    15    15    27    42    82    25    35    42    96    25
                                            40%   34%   38%   36%   49%   31%   42%   40%   58%   34%   36%   40%   41%   40%   38%   37%   43%   36%
                                                                    BCD           F     F     F                                                      

           Bottom 2 NET                      99     8    59    14    18    21    30    45     3     3     8     9    13     6     9    13    23    15
           ============                     10%   16%    9%   19%    9%   12%   14%    8%   12%    7%   11%    9%    6%   10%   10%   12%   10%   22%
                                                                C                 H                                                             OQJLM
                                                                                                                                                    N

            c. Not very satisfied            82     7    50    11    14    18    24    37     3     2     5     5    12     6     9    11    21    11
                                             8%   14%    8%   15%    7%   10%   11%    6%   12%    5%    7%    5%    6%   10%   10%   10%    9%   16%
                                                                                  H                                                               JLM

            d. Not at all satisfied          17     1     9     3     4     3     6     8     -     1     3     4     1     -     -     2     2     4
                                             2%    2%    1%    4%    2%    2%    3%    1%          2%    4%    4%    *%                2%    1%    6%

           e. Don’t Know / No Answer         38     -    15     1    22    16     7    13     2     4     -     2     5     4     5     3    12     3

           MEAN                            3.39  3.32  3.43  3.23  3.30  3.44  3.27  3.42  3.19  3.50  3.38  3.38  3.46  3.41  3.42  3.38  3.36  3.14
                                                         DE                 G           G           R                 R           R           R      

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q18 Page 29
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                  18. How would you rate your satisfaction with the Town’s snow plowing and winter maintenance?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           STANDARD DEVIATION              0.71  0.79  0.69  0.85  0.69  0.74  0.77  0.68  0.63  0.70  0.79  0.75  0.63  0.66  0.67  0.74  0.69  0.90
           STANDARD ERROR                  0.02  0.11  0.03  0.10  0.05  0.06  0.05  0.03  0.12  0.11  0.09  0.07  0.04  0.08  0.07  0.07  0.05  0.11

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q19 Page 30

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                             19. How would you rate your satisfaction with the Town’s water service?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  958    48   643    73   194   182   209   542    25    47    68   101   189    62    92   112   216    71
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        895    46   606    61   182   166   193   513    23    40    63    90   182    54    89   108   209    60
           =========                        93%   96%   94%   84%   94%   91%   92%   95%   92%   85%   93%   89%   96%   87%   97%   96%   97%   85%
                                                    D     D           D                                             JLR          NR    NR    NR      

            a. Very satisfied               605    29   432    29   115   115   119   356    15    22    38    64   139    33    58    67   148    36
                                            63%   60%   67%   40%   59%   63%   57%   66%   60%   47%   56%   63%   74%   53%   63%   60%   69%   51%
                                                    D    DE           D                 G                           JKR                      NR      

            b. Somewhat satisfied           290    17   174    32    67    51    74   157     8    18    25    26    43    21    31    41    61    24
                                            30%   35%   27%   44%   35%   28%   35%   29%   32%   38%   37%   26%   23%   34%   34%   37%   28%   34%
                                                                C                                   M     M                                          

           Bottom 2 NET                      63     2    37    12    12    16    16    29     2     7     5    11     7     8     3     4     7    11
           ============                      7%    4%    6%   16%    6%    9%    8%    5%    8%   15%    7%   11%    4%   13%    3%    4%    3%   15%
                                                              BCE                                   M           M         OPQ                    OPQM

            c. Not very satisfied            52     2    31    11     8    11    14    25     2     6     3    10     6     6     2     4     6     9
                                             5%    4%    5%   15%    4%    6%    7%    5%    8%   13%    4%   10%    3%   10%    2%    4%    3%   13%
                                                              BCE                                               M                                OPQM

            d. Not at all satisfied          11     -     6     1     4     5     2     4     -     1     2     1     1     2     1     -     1     2
                                             1%          1%    1%    2%    3%    1%    1%          2%    3%    1%    1%    3%    1%          *%    3%

           e. Don’t Know / No Answer         64     2    38     3    21    11     9    41     3     1     6     5    17     5     5     4    20     1

           MEAN                            3.55  3.56  3.60  3.22  3.51  3.52  3.48  3.60  3.52  3.30  3.46  3.51  3.69  3.37  3.59  3.56  3.65  3.32
                                                    D     D           D                 G                          JKLR           R     R    NR      
           STANDARD DEVIATION              0.65  0.58  0.63  0.75  0.68  0.73  0.67  0.61  0.65  0.78  0.72  0.72  0.56  0.79  0.60  0.57  0.56  0.81
           STANDARD ERROR                  0.02  0.08  0.02  0.09  0.05  0.05  0.05  0.03  0.13  0.11  0.09  0.07  0.04  0.10  0.06  0.05  0.04  0.10

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q20 Page 31

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                           20. Please indicate your consideration of the price of  - Water Services?  

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  841    41   585    72   143   163   178   480    20    44    66    94   172    54    80    97   171    63
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Good Bargain                  139     9   106     3    21    29    24    85     1     1    10    11    29     7    13    11    48     9
                                            17%   22%   18%    4%   15%   18%   13%   18%    5%    2%   15%   12%   17%   13%   16%   11%   28%   14%
                                                    D     D           D     I           I                 J     J     J                    NOPR     J

           b. Reasonably Priced             576    26   398    48   104   110   120   333    13    35    36    66   122    34    55    76   110    42
                                            68%   63%   68%   67%   73%   67%   67%   69%   65%   80%   55%   70%   71%   63%   69%   78%   64%   67%
                                                                                                    K           K     K                NQ            

           c. Excessively Price             126     6    81    21    18    24    34    62     6     8    20    17    21    13    12    10    13    12
                                            15%   15%   14%   29%   13%   15%   19%   13%   30%   18%   30%   18%   12%   24%   15%   10%    8%   19%
                                                               CE                                         M                PQ                       Q

           d. Don’t Use Service              43     4    28     2     9     5     6    29     3     -     2     4     9     1     6     4    15     2

           e. Don’t Know / No Answer        138     5    68     2    63    25    34    74     5     4     6     8    25    12    11    15    50     7

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q21 Page 32

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                            21. Please indicate your consideration of the price of  - Sewer Services?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  408    18   291    39    60    88    89   220    11    21    35    50    82    30    44    45    72    29
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Good Bargain                   54     1    40     3    10    14    13    26     1     -     5     4    14     4     4     5    16     2
                                            13%    6%   14%    8%   17%   16%   15%   12%    9%         14%    8%   17%   13%    9%   11%   22%    7%
                                                                                                                                             OR      

           b. Reasonably Priced             271    14   194    21    42    60    50   154     7    15    23    31    51    19    33    33    47    19
                                            66%   78%   67%   54%   70%   68%   56%   70%   64%   71%   66%   62%   62%   63%   75%   73%   65%   66%
                                                                                        G                                                            

           c. Excessively Price              83     3    57    15     8    14    26    40     3     6     7    15    17     7     7     7     9     8
                                            20%   17%   20%   38%   13%   16%   29%   18%   27%   29%   20%   30%   21%   23%   16%   16%   13%   28%
                                                               CE                FH                                                                  

           d. Don’t Use Service             381    23   252    29    77    68    71   232    10    17    21    36    89    20    31    46    93    28

           e. Don’t Know / No Answer        233     9   138     8    78    37    58   131     7    10    18    20    35    17    22    25    71    15

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q22 Page 33

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                      22. Please indicate your consideration of the price of  - Trash and Recycling Pickup?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  738    25   515    60   138   146   147   425    20    38    65    82   136    49    76    91   149    52
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Good Bargain                  109     6    79     4    20    17    17    74     1     2     6    11    28     2     8    10    35     7
                                            15%   24%   15%    7%   14%   12%   12%   17%    5%    5%    9%   13%   21%    4%   11%   11%   23%   13%
                                                          D                             I                            JK                     NOP      

           b. Reasonably Priced             412    15   299    27    71    93    69   242     8    18    36    55    78    23    46    54    78    24
                                            56%   60%   58%   45%   51%   64%   47%   57%   40%   47%   55%   67%   57%   47%   61%   59%   52%   46%
                                                                           GI           G                      JR                                    

           c. Excessively Price             217     4   137    29    47    36    61   109    11    18    23    16    30    24    22    27    36    21
                                            29%   16%   27%   48%   34%   25%   41%   26%   55%   47%   35%   20%   22%   49%   29%   30%   24%   40%
                                                               BC     B          FH          FH    LM     L               OPQ                     QLM

           d. Don’t Use Service             176    19   109    13    35    27    43   102     4     7     7    15    50    10    16    12    46    13

           e. Don’t Know / No Answer        108     6    57     3    42    20    28    56     4     3     2     9    20     8     5    13    41     7

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q23 Page 34

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                              23. Please indicate your consideration of the price of  -Electricity?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  965    46   660    74   185   185   204   552    24    47    74   101   192    63    95   112   214    67
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Good Bargain                  275    22   193    15    45    48    55   166     6     6    14    26    69     9    13    23    90    25
                                            28%   48%   29%   20%   24%   26%   27%   30%   25%   13%   19%   26%   36%   14%   14%   21%   42%   37%
                                                  CDE                                                           J    JK                     NOP NOPJK

           b. Reasonably Priced             588    19   407    39   123   117   126   331    14    36    45    65   114    41    65    76   115    31
                                            61%   41%   62%   53%   66%   63%   62%   60%   58%   77%   61%   64%   59%   65%   68%   68%   54%   46%
                                                          B          BD                            MR           R           R    QR    QR            

           c. Excessively Price             102     5    60    20    17    20    23    55     4     5    15    10     9    13    17    13     9    11
                                            11%   11%    9%   27%    9%   11%   11%   10%   17%   11%   20%   10%    5%   21%   18%   12%    4%   16%
                                                              BCE                                         M                 Q     Q     Q          QM

           d. Don’t Use Service              11     1     4     2     4     2     3     6     -     -     -     1     5     -     -     -     5     -

           e. Don’t Know / No Answer         46     3    17     -    26     6    11    25     4     1     -     4     9     4     2     4    17     5

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q24 Page 35

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                    24. Please indicate your consideration of the price of  - Beede Swim and Fitness Center?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  522    20   351    46   105   105   121   281    15    31    50    54    86    47    62    61    93    38
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Good Bargain                   71     5    46     3    17    10    13    44     4     1     3     3    28     1     1     1    24     9
                                            14%   25%   13%    7%   16%   10%   11%   16%   27%    3%    6%    6%   33%    2%    2%    2%   26%   24%
                                                                                                                    JKL                     NOP OPJKL
                                                                                                                                                    N

           b. Reasonably Priced             155     4   120     9    22    33    30    89     3     4    12    21    38     7    18    16    30     9
                                            30%   20%   34%   20%   21%   31%   25%   32%   20%   13%   24%   39%   44%   15%   29%   26%   32%   24%
                                                         DE                                                     J   JKR                       N      

           c. Excessively Price             296    11   185    34    66    62    78   148     8    26    35    30    20    39    43    44    39    20
                                            57%   55%   53%   74%   63%   59%   64%   53%   53%   84%   70%   56%   23%   83%   69%   72%   42%   53%
                                                                C                 H               LMR     M     M          QR     Q    QR           M

           d. Don’t Use Service             378    24   255    23    76    63    74   232     9    14    15    42    85    16    26    42   114    24

           e. Don’t Know / No Answer        122     6    75     7    34    25    23    70     4     3     9    10    35     4     9    13    29    10

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q25 Page 36

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                        25. Please indicate your consideration of the price of  -  Recreation Programs? 

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  340    12   236    36    56    89    60   182     9    29    50    37    33    49    53    33    38    18
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Good Bargain                   68     4    44     6    14    17    13    37     1     3    15    12     8     5    10     3    10     2
                                            20%   33%   19%   17%   25%   19%   22%   20%   11%   10%   30%   32%   24%   10%   19%    9%   26%   11%
                                                                                                          J    JR                             P      

           b. Reasonably Priced             220     5   161    19    35    59    30   123     8    20    29    22    23    32    35    23    24    12
                                            65%   42%   68%   53%   63%   66%   50%   68%   89%   69%   58%   59%   70%   65%   66%   70%   63%   67%
                                                                            G           G     G                                                      

           c. Excessively Price              52     3    31    11     7    13    17    22     -     6     6     3     2    12     8     7     4     4
                                            15%   25%   13%   31%   13%   15%   28%   12%         21%   12%    8%    6%   24%   15%   21%   11%   22%
                                                               CE                FH                                                                  

           d. Don’t Use Service             495    32   325    30   108    77   117   290    11    11    14    51   122    12    26    64   157    38

           e. Don’t Know / No Answer        187     6   120    10    51    27    41   111     8     8    10    18    51     6    18    19    41    16

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q26 Page 37

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

  26. For the Town Government, how much of a priority for you is it that the Town uses its financial resources to make its buildings and vehicles more energy 
                                                                           efficient?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  988    50   666    76   196   190   210   564    24    48    73   102   200    67    96   114   219    69
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. High Priority                 379    18   261    16    84    72    68   231     8    14    20    32    76    20    37    51   105    24
                                            38%   36%   39%   21%   43%   38%   32%   41%   33%   29%   27%   31%   38%   30%   39%   45%   48%   35%
                                                          D           D                 G                                               N    NR      

           b. Moderate Priority             467    24   320    39    84    93   106   260     8    19    33    56   103    34    46    53    94    29
                                            47%   48%   48%   51%   43%   49%   50%   46%   33%   40%   45%   55%   52%   51%   48%   46%   43%   42%

           c. Low Priority                  142     8    85    21    28    25    36    73     8    15    20    14    21    13    13    10    20    16
                                            14%   16%   13%   28%   14%   13%   17%   13%   33%   31%   27%   14%   11%   19%   14%    9%    9%   23%
                                                               CE                            FH    LM    LM                 Q                     PQM

           d. Don’t Know / No Answer         34     -    15     -    19     3     8    19     4     -     1     4     6     -     1     2    17     3

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q27 Page 38

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                             27. Which type of infrastructure improvement is your highest priority?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  908    49   611    70   178   183   195   508    22    47    68   100   178    65    94   109   185    62
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           g. Middle School Renovations     177     9   124    12    32    52    30    91     4    15    23    18    13    36    28    19    16     9
                                            19%   18%   20%   17%   18%   28%   15%   18%   18%   32%   34%   18%    7%   55%   30%   17%    9%   15%
                                                                           GH                      MR   LMR     M        OPQR   PQR     Q            

           b. Sidewalks / Paths to          167     3   120     7    37    33    38    91     5     4     9    16    32    14    18    28    32    14
           connect neighborhoods and        18%    6%   20%   10%   21%   18%   19%   18%   23%    9%   13%   16%   18%   22%   19%   26%   17%   23%
           popular destinations                          BD          BD                                                                             J

           a. Public Transit Networks       160    10   101    15    34    19    46    86     9     8     5    12    35     2    12    22    57     7
                                            18%   20%   17%   21%   19%   10%   24%   17%   41%   17%    7%   12%   20%    3%   13%   20%   31%   11%
                                                                                  F     F    FH                       K           N     N  NOPR      

           c. Bike Trails and Bike Lanes    148     4   103    12    29    32    16   100     -     8    18    24    32     4    17    17    23     5
                                            16%    8%   17%   17%   16%   17%    8%   20%         17%   26%   24%   18%    6%   18%   16%   12%    8%
                                                          B                 G           G                 R     R     R           N     N            

           h. Water / Sewer Systems          83     8    54    10    11    14    28    40     1     3     1    11    19     1     5     9    22    12
                                             9%   16%    9%   14%    6%    8%   14%    8%    5%    6%    1%   11%   11%    2%    5%    8%   12%   19%
                                                                                 FH                             K     K                 N    NO  NOJK

           d. Parks / Recreation             74     5    42     7    20    17    13    42     2     5     7     8    13     6     7     8    15     5
           Facilities                        8%   10%    7%   10%   11%    9%    7%    8%    9%   11%   10%    8%    7%    9%    7%    7%    8%    8%

           f. Commercial / Business          51     5    37     4     5     8    14    28     1     3     2     8    23     1     4     2     5     3
           Centers                           6%   10%    6%    6%    3%    4%    7%    6%    5%    6%    3%    8%   13%    2%    4%    2%    3%    5%
                                                          E                                                          KR                              

           e. Community Centers              48     5    30     3    10     8    10    30     -     1     3     3    11     1     3     4    15     7
                                             5%   10%    5%    4%    6%    4%    5%    6%          2%    4%    3%    6%    2%    3%    4%    8%   11%
                                                                                                                                              N    NJ

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q27 Page 39
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                             27. Which type of infrastructure improvement is your highest priority?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           i. Don’t Know / No Answer        114     1    70     6    37    10    23    75     6     1     6     6    28     2     3     7    51    10

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q28 Page 40

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

  28. The Town can use zoning regulations to guide the development of the three village centers and three industrial park areas.  New/expanded business areas 
                   could create jobs and provide for a more diversified economy.  How should the Town approach the development of these areas?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  883    46   606    72   159   174   186   503    20    46    69    99   178    60    88   102   176    65
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Add new / additional areas    111    14    70    11    16    17    27    61     6     9    11    15    24    11    10    11    12     8
                                            13%   30%   12%   15%   10%   10%   15%   12%   30%   20%   16%   15%   13%   18%   11%   11%    7%   12%
                                                   CE                                                                       Q                        

           b. Expand existing areas         362    19   245    22    76    84    67   208     3    17    36    41    69    31    47    35    70    16
                                            41%   41%   40%   31%   48%   48%   36%   41%   15%   37%   52%   41%   39%   52%   53%   34%   40%   25%
                                                                      D    GI     I     I                 R     R     R    PR   PQR           R      

           c. Keep existing areas the       410    13   291    39    67    73    92   234    11    20    22    43    85    18    31    56    94    41
           same                             46%   28%   48%   54%   42%   42%   49%   47%   55%   43%   32%   43%   48%   30%   35%   55%   53%   63%
                                                          B     B                                                     K                NO    NO OJKLM
                                                                                                                                                    N

           d. Don’t Know / No Answer        139     4    75     4    56    19    32    80     8     2     5     7    28     7     9    14    60     7

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q29 Page 41

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

        29. How important is using 'green initiatives', which focus on maintaining a sustainable, natural environment, in the long-term planning process?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                 1004    49   672    75   208   192   215   571    26    48    74   105   200    67    97   115   228    70
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        916    46   616    59   195   182   192   522    20    41    65    92   175    64    93   107   219    60
           =========                        91%   94%   92%   79%   94%   95%   89%   91%   77%   85%   88%   88%   88%   96%   96%   93%   96%   86%
                                                    D     D           D    GI                                               R     R           R      

            a. Very important               606    32   397    32   145   112   124   359    11    25    33    50   120    38    62    82   157    39
                                            60%   65%   59%   43%   70%   58%   58%   63%   42%   52%   45%   48%   60%   57%   64%   71%   69%   56%
                                                    D     D          CD                 I                            KL                NR     R      

            b. Somewhat important           310    14   219    27    50    70    68   163     9    16    32    42    55    26    31    25    62    21
                                            31%   29%   33%   36%   24%   36%   32%   29%   35%   33%   43%   40%   28%   39%   32%   22%   27%   30%
                                                          E                 H                             M     M           P                        

           Bottom 2 NET                      88     3    56    16    13    10    23    49     6     7     9    13    25     3     4     8     9    10
           ============                      9%    6%    8%   21%    6%    5%   11%    9%   23%   15%   12%   12%   13%    4%    4%    7%    4%   14%
                                                              BCE                 F           F                                                   NOQ

            c. Not very important            66     1    44    12     9     8    16    38     4     3     7    11    20     2     2     7     8     6
                                             7%    2%    7%   16%    4%    4%    7%    7%   15%    6%    9%   10%   10%    3%    2%    6%    4%    9%
                                                          B   BCE                                                                                    

            d. Not at all important          22     2    12     4     4     2     7    11     2     4     2     2     5     1     2     1     1     4
                                             2%    4%    2%    5%    2%    1%    3%    2%    8%    8%    3%    2%    3%    1%    2%    1%    *%    6%

           e. Don’t Know / No Answer         18     1     9     1     7     1     3    12     2     -     -     1     6     -     -     1     8     2

           MEAN                            3.49  3.55  3.49  3.16  3.62  3.52  3.44  3.52  3.12  3.29  3.30  3.33  3.45  3.51  3.58  3.63  3.64  3.36
                                                    D     D          CD     I           I                                               R     R      
           STANDARD DEVIATION              0.72  0.74  0.70  0.89  0.66  0.63  0.77  0.71  0.95  0.92  0.75  0.74  0.77  0.64  0.64  0.64  0.57  0.87
           STANDARD ERROR                  0.02  0.11  0.03  0.10  0.05  0.05  0.05  0.03  0.19  0.13  0.09  0.07  0.05  0.08  0.07  0.06  0.04  0.10

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30A Page 42

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

              30A. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Affordable Housing?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  983    48   666    76   193   191   215   558    19    47    73   105   198    67    96   115   218    64
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        445    24   305    18    98    78   108   251     8    11    17    29    89    30    44    56   137    32
           =========                        45%   50%   46%   24%   51%   41%   50%   45%   42%   23%   23%   28%   45%   45%   46%   49%   63%   50%
                                                    D     D           D                                             JKL                     NOP   JKL

            5- Most pressing                239    16   156    15    52    38    63   133     5     7     7     7    51    10    27    28    81    21
                                            24%   33%   23%   20%   27%   20%   29%   24%   26%   15%   10%    7%   26%   15%   28%   24%   37%   33%
                                                                                  F                                  KL           N          NP  NJKL

            4                               206     8   149     3    46    40    45   118     3     4    10    22    38    20    17    28    56    11
                                            21%   17%   22%    4%   24%   21%   21%   21%   16%    9%   14%   21%   19%   30%   18%   24%   26%   17%
                                                    D     D           D                                         J     J                              

           3                                236    16   167    13    40    48    49   136     3     9    20    27    53    14    26    28    50     9
                                            24%   33%   25%   17%   21%   25%   23%   24%   16%   19%   27%   26%   27%   21%   27%   24%   23%   14%
                                                    D                                                     R           R           R                  

           Bottom 2 NET                     302     8   194    45    55    65    58   171     8    27    36    49    56    23    26    31    31    23
           ============                     31%   17%   29%   59%   28%   34%   27%   31%   42%   57%   49%   47%   28%   34%   27%   27%   14%   36%
                                                          B   BCE                                  MR     M     M           Q     Q     Q           Q

            2                               134     3    93    10    28    25    20    86     3     8    16    24    27    14    12    10    17     6
                                            14%    6%   14%   13%   15%   13%    9%   15%   16%   17%   22%   23%   14%   21%   13%    9%    8%    9%
                                                          B                             G                 R     R          PQ                        

            1- Least pressing               168     5   101    35    27    40    38    85     5    19    20    25    29     9    14    21    14    17
                                            17%   10%   15%   46%   14%   21%   18%   15%   26%   40%   27%   24%   15%   13%   15%   18%    6%   27%
                                                              BCE                                  LM     M                       Q     Q          QM

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30A Page 43
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

              30A. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Affordable Housing?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Don't Know/No Answer              39     2    15     -    22     2     3    25     9     1     1     1     8     -     1     1    18     8

           MEAN                            3.22  3.56  3.25  2.38  3.35  3.06  3.35  3.23  3.00  2.40  2.56  2.64  3.28  3.12  3.32  3.28  3.79  3.20
                                                    D     D           D           F                                 JKL                    NOPR   JKL
           STANDARD DEVIATION              1.40  1.30  1.36  1.57  1.38  1.41  1.44  1.37  1.60  1.47  1.29  1.24  1.37  1.29  1.39  1.41  1.21  1.63
           STANDARD ERROR                  0.04  0.19  0.05  0.18  0.10  0.10  0.10  0.06  0.37  0.21  0.15  0.12  0.10  0.16  0.14  0.13  0.08  0.20

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30B Page 44

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

             30B. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Economic Development?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  964    48   650    75   191   191   208   546    19    46    74   105   191    67    94   113   210    64
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        362    20   252    23    67    73    75   209     5    16    32    37    73    24    27    41    93    19
           =========                        38%   42%   39%   31%   35%   38%   36%   38%   26%   35%   43%   35%   38%   36%   29%   36%   44%   30%
                                                                                                                                             OR      

            5- Most pressing                 78     8    49     8    13    15    19    42     2     4     9     5    15     3     7     7    24     4
                                             8%   17%    8%   11%    7%    8%    9%    8%   11%    9%   12%    5%    8%    4%    7%    6%   11%    6%
                                                                                                                                              N      

            4                               284    12   203    15    54    58    56   167     3    12    23    32    58    21    20    34    69    15
                                            29%   25%   31%   20%   28%   30%   27%   31%   16%   26%   31%   30%   30%   31%   21%   30%   33%   23%
                                                          D                                                                                   O      

           3                                363    19   237    30    77    69    82   204     8    17    24    40    78    30    40    42    74    18
                                            38%   40%   36%   40%   40%   36%   39%   37%   42%   37%   32%   38%   41%   45%   43%   37%   35%   28%
                                                                                                                            R                        

           Bottom 2 NET                     239     9   161    22    47    49    51   133     6    13    18    28    40    13    27    30    43    27
           ============                     25%   19%   25%   29%   25%   26%   25%   24%   32%   28%   24%   27%   21%   19%   29%   27%   20%   42%
                                                                                                                                                PQKLM
                                                                                                                                                    N

            2                               152     8    99    11    34    33    32    85     2     9    10    19    26    11    21    18    28    10
                                            16%   17%   15%   15%   18%   17%   15%   16%   11%   20%   14%   18%   14%   16%   22%   16%   13%   16%

            1- Least pressing                87     1    62    11    13    16    19    48     4     4     8     9    14     2     6    12    15    17
                                             9%    2%   10%   15%    7%    8%    9%    9%   21%    9%   11%    9%    7%    3%    6%   11%    7%   27%
                                                          B     B                                                                       N       QJKLM
                                                                                                                                                  NOP

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30B Page 45
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

             30B. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Economic Development?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Don't Know/No Answer              58     2    31     1    24     2    10    37     9     2     -     1    15     -     3     3    26     8

           MEAN                            3.12  3.38  3.12  2.97  3.10  3.12  3.12  3.13  2.84  3.07  3.20  3.05  3.18  3.18  3.01  3.05  3.28  2.67
                                                                                                          R     R     R     R           R    OR      
           STANDARD DEVIATION              1.06  1.02  1.07  1.17  1.00  1.06  1.07  1.05  1.26  1.08  1.16  1.01  1.01  0.87  1.00  1.07  1.06  1.27
           STANDARD ERROR                  0.03  0.15  0.04  0.14  0.07  0.08  0.07  0.05  0.29  0.16  0.13  0.10  0.07  0.11  0.10  0.10  0.07  0.16

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30C Page 46

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

        30C. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Clean Energy / Sustainability?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  982    48   665    74   195   192   213   560    17    47    74   106   194    67    96   114   219    65
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        613    30   414    32   137   127   118   361     7    20    38    58   115    37    72    81   159    33
           =========                        62%   63%   62%   43%   70%   66%   55%   64%   41%   43%   51%   55%   59%   55%   75%   71%   73%   51%
                                                    D     D          CD    GI           G                             J          NR    NR    NR      

            5- Most pressing                336    16   220    19    81    65    66   200     5    11    17    32    56    15    33    50   102    20
                                            34%   33%   33%   26%   42%   34%   31%   36%   29%   23%   23%   30%   29%   22%   34%   44%   47%   31%
                                                                     CD                                                                 N   NOR      

            4                               277    14   194    13    56    62    52   161     2     9    21    26    59    22    39    31    57    13
                                            28%   29%   29%   18%   29%   32%   24%   29%   12%   19%   28%   25%   30%   33%   41%   27%   26%   20%
                                                          D           D     I           I                                       PQR                  

           3                                235    12   164    22    37    41    58   132     4    17    22    28    52    25    17    19    39    16
                                            24%   25%   25%   30%   19%   21%   27%   24%   24%   36%   30%   26%   27%   37%   18%   17%   18%   25%
                                                                                                                          OPQ                        

           Bottom 2 NET                     134     6    87    20    21    24    37    67     6    10    14    20    27     5     7    14    21    16
           ============                     14%   13%   13%   27%   11%   13%   17%   12%   35%   21%   19%   19%   14%    7%    7%   12%   10%   25%
                                                              BCE                             H                                                  NOPQ

            2                                96     4    65    12    15    16    27    49     4     4    13    14    17     3     6    12    17    10
                                            10%    8%   10%   16%    8%    8%   13%    9%   24%    9%   18%   13%    9%    4%    6%   11%    8%   15%
                                                                                                                                                    N

            1- Least pressing                38     2    22     8     6     8    10    18     2     6     1     6    10     2     1     2     4     6
                                             4%    4%    3%   11%    3%    4%    5%    3%   12%   13%    1%    6%    5%    3%    1%    2%    2%    9%
                                                               CE                                   K                                            OPQK

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30C Page 47
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

        30C. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Clean Energy / Sustainability?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Don't Know/No Answer              40     2    16     2    20     1     5    23    11     1     -     -    12     -     1     2    17     7

           MEAN                            3.79  3.79  3.79  3.31  3.98  3.83  3.64  3.85  3.24  3.32  3.54  3.60  3.69  3.67  4.01  4.01  4.08  3.48
                                                    D     D          CD     I          GI                             J          NR    NR    NR      
           STANDARD DEVIATION              1.13  1.13  1.11  1.31  1.09  1.11  1.18  1.10  1.44  1.29  1.08  1.21  1.13  0.98  0.93  1.09  1.06  1.32
           STANDARD ERROR                  0.04  0.16  0.04  0.15  0.08  0.08  0.08  0.05  0.35  0.19  0.12  0.12  0.08  0.12  0.10  0.10  0.07  0.16

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30D Page 48

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

            30D. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Public Transportation?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  981    48   663    75   195   192   213   558    18    48    74   105   196    67    96   115   212    68
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        453    24   303    25   101    80   101   260    12    15    19    41    92    28    39    62   126    31
           =========                        46%   50%   46%   33%   52%   42%   47%   47%   67%   31%   26%   39%   47%   42%   41%   54%   59%   46%
                                                          D           D                       F                      JK                     NOR     K

            5- Most pressing                204    14   128    10    52    30    56   109     9    11     6    14    37    12    17    29    65    13
                                            21%   29%   19%   13%   27%   16%   26%   20%   50%   23%    8%   13%   19%   18%   18%   25%   31%   19%
                                                    D                CD           F          FH     K                 K                     NOR      

            4                               249    10   175    15    49    50    45   151     3     4    13    27    55    16    22    33    61    18
                                            25%   21%   26%   20%   25%   26%   21%   27%   17%    8%   18%   26%   28%   24%   23%   29%   29%   26%
                                                                                                                J     J                             J

           3                                275    12   197    18    48    53    62   157     3    16    27    26    57    22    31    27    50    19
                                            28%   25%   30%   24%   25%   28%   29%   28%   17%   33%   36%   25%   29%   33%   32%   23%   24%   28%

           Bottom 2 NET                     253    12   163    32    46    59    50   141     3    17    28    38    47    17    26    26    36    18
           ============                     26%   25%   25%   43%   24%   31%   23%   25%   17%   35%   38%   36%   24%   25%   27%   23%   17%   26%
                                                              BCE                                         M     M                                    

            2                               162     7   112    17    26    31    31   100     -    11    19    23    31     9    19    17    25     8
                                            17%   15%   17%   23%   13%   16%   15%   18%         23%   26%   22%   16%   13%   20%   15%   12%   12%
                                                                                                          R                                          

            1- Least pressing                91     5    51    15    20    28    19    41     3     6     9    15    16     8     7     9    11    10
                                             9%   10%    8%   20%   10%   15%    9%    7%   17%   13%   12%   14%    8%   12%    7%    8%    5%   15%
                                                                C           H                                                                       Q

           Don't Know/No Answer              41     2    18     1    20     1     5    25    10     -     -     1    10     -     1     1    24     4

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30D Page 49
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

            30D. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Public Transportation?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           MEAN                            3.32  3.44  3.33  2.84  3.45  3.12  3.41  3.34  3.83  3.06  2.84  3.02  3.34  3.22  3.24  3.49  3.68  3.24
                                                    D     D           D           F     F     F                      KL                     NOR      
           STANDARD DEVIATION              1.23  1.34  1.19  1.33  1.29  1.27  1.27  1.19  1.50  1.33  1.11  1.26  1.19  1.24  1.18  1.24  1.18  1.31
           STANDARD ERROR                  0.04  0.19  0.05  0.15  0.09  0.09  0.09  0.05  0.35  0.19  0.13  0.12  0.08  0.15  0.12  0.12  0.08  0.16

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30E Page 50

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

         30E. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Land-Use / Land Conservation?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  988    48   667    75   198   193   212   563    20    48    74   106   196    67    96   116   218    67
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        679    30   462    43   144   138   142   386    13    29    45    73   123    47    68    87   165    42
           =========                        69%   63%   69%   57%   73%   72%   67%   69%   65%   60%   61%   69%   63%   70%   71%   75%   76%   63%
                                                          D           D                                                                       R      

            5- Most pressing                373    15   257    24    77    74    76   215     8    15    19    44    65    16    39    50   102    23
                                            38%   31%   39%   32%   39%   38%   36%   38%   40%   31%   26%   42%   33%   24%   41%   43%   47%   34%
                                                                                                                K                 N     N     N      

            4                               306    15   205    19    67    64    66   171     5    14    26    29    58    31    29    37    63    19
                                            31%   31%   31%   25%   34%   33%   31%   30%   25%   29%   35%   27%   30%   46%   30%   32%   29%   28%
                                                                                                                          OQR                        

           3                                220    10   147    22    41    41    44   131     4    13    23    22    51    16    22    18    38    17
                                            22%   21%   22%   29%   21%   21%   21%   23%   20%   27%   31%   21%   26%   24%   23%   16%   17%   25%

           Bottom 2 NET                      89     8    58    10    13    14    26    46     3     6     6    11    22     4     6    11    15     8
           ============                      9%   17%    9%   13%    7%    7%   12%    8%   15%   13%    8%   10%   11%    6%    6%    9%    7%   12%

            2                                53     5    35     3    10     9    16    28     -     2     2     8    13     3     6     8     7     4
                                             5%   10%    5%    4%    5%    5%    8%    5%          4%    3%    8%    7%    4%    6%    7%    3%    6%

            1- Least pressing                36     3    23     7     3     5    10    18     3     4     4     3     9     1     -     3     8     4
                                             4%    6%    3%    9%    2%    3%    5%    3%   15%    8%    5%    3%    5%    1%          3%    4%    6%
                                                                E                                                                                    

           Don't Know/No Answer              34     2    14     1    17     -     6    20     8     -     -     -    10     -     1     -    18     5

           MEAN                            3.94  3.71  3.96  3.67  4.04  4.00  3.86  3.95  3.75  3.71  3.73  3.97  3.80  3.87  4.05  4.06  4.12  3.79
                                                          D          BD                                                                       R      

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30E Page 51
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

         30E. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Land-Use / Land Conservation?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           STANDARD DEVIATION              1.07  1.20  1.06  1.23  0.97  1.01  1.13  1.05  1.41  1.20  1.05  1.09  1.11  0.89  0.94  1.05  1.04  1.16
           STANDARD ERROR                  0.03  0.17  0.04  0.14  0.07  0.07  0.08  0.04  0.32  0.17  0.12  0.11  0.08  0.11  0.10  0.10  0.07  0.14

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30F Page 52

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

               30F. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Social Diversity?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  970    48   653    74   195   191   211   549    19    47    73   104   192    67    96   115   210    66
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        457    25   306    17   109    94    84   271     8    16    27    31    81    32    56    55   131    28
           =========                        47%   52%   47%   23%   56%   49%   40%   49%   42%   34%   37%   30%   42%   48%   58%   48%   62%   42%
                                                    D     D          CD                 G                             L           R         NPR      

            5- Most pressing                182     9   117     7    49    37    36   107     2     7     6     9    30    14    23    25    53    15
                                            19%   19%   18%    9%   25%   19%   17%   19%   11%   15%    8%    9%   16%   21%   24%   22%   25%   23%
                                                          D          CD                                                                            KL

            4                               275    16   189    10    60    57    48   164     6     9    21    22    51    18    33    30    78    13
                                            28%   33%   29%   14%   31%   30%   23%   30%   32%   19%   29%   21%   27%   27%   34%   26%   37%   20%
                                                    D     D           D                 G                                         R          PR      

           3                                254    11   177    24    42    50    63   139     2    13    20    34    54    24    20    34    40    15
                                            26%   23%   27%   32%   22%   26%   30%   25%   11%   28%   27%   33%   28%   36%   21%   30%   19%   23%
                                                                            I     I     I                                  OQ           Q            

           Bottom 2 NET                     259    12   170    33    44    47    64   139     9    18    26    39    57    11    20    26    39    23
           ============                     27%   25%   26%   45%   23%   25%   30%   25%   47%   38%   36%   38%   30%   16%   21%   23%   19%   35%
                                                              BCE                                                                                  NQ

            2                               129     9    94     9    17    21    31    75     2     8    16    19    26     9    10    12    23     6
                                            13%   19%   14%   12%    9%   11%   15%   14%   11%   17%   22%   18%   14%   13%   10%   10%   11%    9%
                                                          E                                               R                                          

            1- Least pressing               130     3    76    24    27    26    33    64     7    10    10    20    31     2    10    14    16    17
                                            13%    6%   12%   32%   14%   14%   16%   12%   37%   21%   14%   19%   16%    3%   10%   12%    8%   26%
                                                              BCE                            FH                                   N     N        NOPQ

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30F Page 53
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

               30F. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Social Diversity?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Don't Know/No Answer              52     2    28     2    20     2     7    34     9     1     1     2    14     -     1     1    26     6

           MEAN                            3.26  3.40  3.27  2.55  3.45  3.30  3.11  3.32  2.68  2.89  2.96  2.82  3.12  3.49  3.51  3.35  3.61  3.05
                                                    D     D           D     I          GI                             L     R     R           R      
           STANDARD DEVIATION              1.28  1.18  1.24  1.33  1.33  1.28  1.30  1.26  1.53  1.36  1.18  1.22  1.29  1.06  1.26  1.27  1.19  1.50
           STANDARD ERROR                  0.04  0.17  0.05  0.15  0.10  0.09  0.09  0.05  0.35  0.20  0.14  0.12  0.09  0.13  0.13  0.12  0.08  0.19

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30G Page 54

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

            30G. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Fiscal Responsibility?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  971    48   657    74   192   190   207   556    18    48    74   106   193    67    95   115   208    65
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        772    39   528    64   141   144   167   445    16    33    65    85   159    42    65    86   185    52
           =========                        80%   81%   80%   86%   73%   76%   81%   80%   89%   69%   88%   80%   82%   63%   68%   75%   89%   80%
                                                                E                                         J                                 NOP     N

            5- Most pressing                443    17   295    51    80    72   107   255     9    19    34    52   103    12    29    48   110    36
                                            46%   35%   45%   69%   42%   38%   52%   46%   50%   40%   46%   49%   53%   18%   31%   42%   53%   55%
                                                              BCE                 F                                                     N    NO    NO

            4                               329    22   233    13    61    72    60   190     7    14    31    33    56    30    36    38    75    16
                                            34%   46%   35%   18%   32%   38%   29%   34%   39%   29%   42%   31%   29%   45%   38%   33%   36%   25%
                                                    D     D           D                                   R                 R                        

           3                                147     6    94     9    38    35    29    82     1     8     7    15    24    22    23    22    16    10
                                            15%   13%   14%   12%   20%   18%   14%   15%    6%   17%    9%   14%   12%   33%   24%   19%    8%   15%
                                                                            I                                             PQR     Q     Q            

           Bottom 2 NET                      52     3    35     1    13    11    11    29     1     7     2     6    10     3     7     7     7     3
           ============                      5%    6%    5%    1%    7%    6%    5%    5%    6%   15%    3%    6%    5%    4%    7%    6%    3%    5%
                                                          D           D                             K                                                

            2                                35     2    23     1     9    10     8    17     -     5     2     5     2     3     7     6     5     -
                                             4%    4%    4%    1%    5%    5%    4%    3%         10%    3%    5%    1%    4%    7%    5%    2%      
                                                                                                    M                                                

            1- Least pressing                17     1    12     -     4     1     3    12     1     2     -     1     8     -     -     1     2     3
                                             2%    2%    2%          2%    1%    1%    2%    6%    4%          1%    4%                1%    1%    5%
                                                                                        F                                                            

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30G Page 55
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

            30G. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Fiscal Responsibility?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Don't Know/No Answer              51     2    24     2    23     3    11    27    10     -     -     -    13     -     2     1    28     7

           MEAN                            4.18  4.08  4.18  4.54  4.06  4.07  4.26  4.19  4.28  3.90  4.31  4.23  4.26  3.76  3.92  4.10  4.38  4.26
                                                              BCE                 F                       J           J                 N   NOP    NO
           STANDARD DEVIATION              0.94  0.92  0.93  0.76  1.00  0.91  0.94  0.94  1.02  1.17  0.76  0.93  1.00  0.80  0.92  0.95  0.81  1.03
           STANDARD ERROR                  0.03  0.13  0.04  0.09  0.07  0.07  0.07  0.04  0.24  0.17  0.09  0.09  0.07  0.10  0.09  0.09  0.06  0.13

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30H Page 56

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                  30H. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Education?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  977    48   658    75   196   193   210   556    18    48    74   105   193    67    96   114   214    66
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        773    38   520    56   159   167   149   442    15    40    66    80   143    62    79    89   166    48
           =========                        79%   79%   79%   75%   81%   87%   71%   79%   83%   83%   89%   76%   74%   93%   82%   78%   78%   73%
                                                                           GH           G               LMR              OPQR                        

            5- Most pressing                479    13   328    32   106   112    84   271    12    30    48    46    81    45    49    48   103    29
                                            49%   27%   50%   43%   54%   58%   40%   49%   67%   63%   65%   44%   42%   67%   51%   42%   48%   44%
                                                          B           B    GH           G     G   LMR   LMR              OPQR                        

            4                               294    25   192    24    53    55    65   171     3    10    18    34    62    17    30    41    63    19
                                            30%   52%   29%   32%   27%   28%   31%   31%   17%   21%   24%   32%   32%   25%   31%   36%   29%   29%
                                                  CDE                                                                                                

           3                                151     7   104    13    27    20    46    83     2     3     7    19    36     4    14    19    36    13
                                            15%   15%   16%   17%   14%   10%   22%   15%   11%    6%    9%   18%   19%    6%   15%   17%   17%   20%
                                                                                 FH                             J    JK                 N     N    NJ

           Bottom 2 NET                      53     3    34     6    10     6    15    31     1     5     1     6    14     1     3     6    12     5
           ============                      5%    6%    5%    8%    5%    3%    7%    6%    6%   10%    1%    6%    7%    1%    3%    5%    6%    8%
                                                                                                    K                 K                              

            2                                25     2    15     3     5     3     7    14     1     3     1     3     6     -     2     1     6     3
                                             3%    4%    2%    4%    3%    2%    3%    3%    6%    6%    1%    3%    3%          2%    1%    3%    5%

            1- Least pressing                28     1    19     3     5     3     8    17     -     2     -     3     8     1     1     5     6     2
                                             3%    2%    3%    4%    3%    2%    4%    3%          4%          3%    4%    1%    1%    4%    3%    3%

           Don't Know/No Answer              45     2    23     1    19     -     8    27    10     -     -     1    13     -     1     2    22     6

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30H Page 57
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                  30H. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Education?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           MEAN                            4.20  3.98  4.21  4.05  4.28  4.40  4.00  4.20  4.44  4.31  4.53  4.11  4.05  4.57  4.29  4.11  4.17  4.06
                                                                           GH           G               LMR              OPQR                        
           STANDARD DEVIATION              0.98  0.89  0.98  1.06  0.97  0.85  1.05  0.99  0.92  1.11  0.73  0.99  1.05  0.74  0.87  1.01  0.99  1.05
           STANDARD ERROR                  0.03  0.13  0.04  0.12  0.07  0.06  0.07  0.04  0.22  0.16  0.08  0.10  0.08  0.09  0.09  0.09  0.07  0.13

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30I Page 58

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

  30I. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Infrastructure (streets, utilities, etc.)?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  986    48   669    75   194   192   215   562    17    47    74   106   200    67    96   114   218    64
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Top 2 NET                        737    37   507    51   142   139   162   424    12    32    56    83   150    48    71    82   169    46
           =========                        75%   77%   76%   68%   73%   72%   75%   75%   71%   68%   76%   78%   75%   72%   74%   72%   78%   72%

            5- Most pressing                322    24   219    31    48    54    74   189     5    15    24    30    76    18    22    29    84    24
                                            33%   50%   33%   41%   25%   28%   34%   34%   29%   32%   32%   28%   38%   27%   23%   25%   39%   38%
                                                   CE     E     E                                                                            OP     O

            4                               415    13   288    20    94    85    88   235     7    17    32    53    74    30    49    53    85    22
                                            42%   27%   43%   27%   48%   44%   41%   42%   41%   36%   43%   50%   37%   45%   51%   46%   39%   34%
                                                         BD          BD                                        MR                QR                  

           3                                191    10   120    18    43    41    42   104     4    11    11    15    38    15    22    28    37    14
                                            19%   21%   18%   24%   22%   21%   20%   19%   24%   23%   15%   14%   19%   22%   23%   25%   17%   22%

           Bottom 2 NET                      58     1    42     6     9    12    11    34     1     4     7     8    12     4     3     4    12     4
           ============                      6%    2%    6%    8%    5%    6%    5%    6%    6%    9%    9%    8%    6%    6%    3%    4%    6%    6%

            2                                49     1    33     6     9     9     9    30     1     4     6     8    10     3     3     3     8     4
                                             5%    2%    5%    8%    5%    5%    4%    5%    6%    9%    8%    8%    5%    4%    3%    3%    4%    6%

            1- Least pressing                 9     -     9     -     -     3     2     4     -     -     1     -     2     1     -     1     4     -
                                             1%          1%                2%    1%    1%                1%          1%    1%          1%    2%      

           Don't Know/No Answer              36     2    12     1    21     1     3    21    11     1     -     -     6     -     1     2    18     8

           MEAN                            4.01  4.25  4.01  4.01  3.93  3.93  4.04  4.02  3.94  3.91  3.97  3.99  4.06  3.91  3.94  3.93  4.09  4.03
                                                    E                                                                                                
           STANDARD DEVIATION              0.90  0.86  0.91  0.99  0.81  0.91  0.89  0.89  0.90  0.95  0.96  0.86  0.93  0.90  0.77  0.83  0.93  0.93
           STANDARD ERROR                  0.03  0.12  0.04  0.11  0.06  0.07  0.06  0.04  0.22  0.14  0.11  0.08  0.07  0.11  0.08  0.08  0.06  0.12

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                          Table Q30MEAN Page 59

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

30. Summary of Means: On a scale from '1' to '5' with '1' being least pressing and '5' being most pressing, what do you think are the most pressing issues that 
                                                     the Comprehensive Long Range Plan will need to address?

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           a. Affordable Housing           3.22  3.56  3.25  2.38  3.35  3.06  3.35  3.23  3.00  2.40  2.56  2.64  3.28  3.12  3.32  3.28  3.79  3.20
                                                    D     D           D           F                                 JKL                    NOPR   JKL

           b. Economic Development         3.12  3.38  3.12  2.97  3.10  3.12  3.12  3.13  2.84  3.07  3.20  3.05  3.18  3.18  3.01  3.05  3.28  2.67
                                                                                                          R     R     R     R           R    OR      

           c. Clean Energy /               3.79  3.79  3.79  3.31  3.98  3.83  3.64  3.85  3.24  3.32  3.54  3.60  3.69  3.67  4.01  4.01  4.08  3.48
           Sustainability                           D     D          CD     I          GI                             J          NR    NR    NR      

           d. Public Transportation        3.32  3.44  3.33  2.84  3.45  3.12  3.41  3.34  3.83  3.06  2.84  3.02  3.34  3.22  3.24  3.49  3.68  3.24
                                                    D     D           D           F     F     F                      KL                     NOR      

           e. Land-Use / Land              3.94  3.71  3.96  3.67  4.04  4.00  3.86  3.95  3.75  3.71  3.73  3.97  3.80  3.87  4.05  4.06  4.12  3.79
           Conservation                                   D          BD                                                                       R      

           f. Social Diversity             3.26  3.40  3.27  2.55  3.45  3.30  3.11  3.32  2.68  2.89  2.96  2.82  3.12  3.49  3.51  3.35  3.61  3.05
                                                    D     D           D     I          GI                             L     R     R           R      

           g. Fiscal Responsibility        4.18  4.08  4.18  4.54  4.06  4.07  4.26  4.19  4.28  3.90  4.31  4.23  4.26  3.76  3.92  4.10  4.38  4.26
                                                              BCE                 F                       J           J                 N   NOP    NO

           h. Education                    4.20  3.98  4.21  4.05  4.28  4.40  4.00  4.20  4.44  4.31  4.53  4.11  4.05  4.57  4.29  4.11  4.17  4.06
                                                                           GH           G               LMR              OPQR                        

           i. Infrastructure (streets,     4.01  4.25  4.01  4.01  3.93  3.93  4.04  4.02  3.94  3.91  3.97  3.99  4.06  3.91  3.94  3.93  4.09  4.03
           utilities, etc.)                         E                                                                                                

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                          Table Q30TOP2 Page 60

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

   30. Summary of Frequencies: On a scale from '1' to '5' with '1' being least pressing and '5' being most pressing, what do you think are the most pressing 
                                               issues that the Comprehensive Long Range Plan will need to address?

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           a. Affordable Housing            445    24   305    18    98    78   108   251     8    11    17    29    89    30    44    56   137    32
                                            45%   50%   46%   24%   51%   41%   50%   45%   42%   23%   23%   28%   45%   45%   46%   49%   63%   50%
                                                    D     D           D                                             JKL                     NOP   JKL

           b. Economic Development          362    20   252    23    67    73    75   209     5    16    32    37    73    24    27    41    93    19
                                            38%   42%   39%   31%   35%   38%   36%   38%   26%   35%   43%   35%   38%   36%   29%   36%   44%   30%
                                                                                                                                             OR      

           c. Clean Energy /                613    30   414    32   137   127   118   361     7    20    38    58   115    37    72    81   159    33
           Sustainability                   62%   63%   62%   43%   70%   66%   55%   64%   41%   43%   51%   55%   59%   55%   75%   71%   73%   51%
                                                    D     D          CD    GI           G                             J          NR    NR    NR      

           d. Public Transportation         453    24   303    25   101    80   101   260    12    15    19    41    92    28    39    62   126    31
                                            46%   50%   46%   33%   52%   42%   47%   47%   67%   31%   26%   39%   47%   42%   41%   54%   59%   46%
                                                          D           D                       F                      JK                     NOR     K

           e. Land-Use / Land               679    30   462    43   144   138   142   386    13    29    45    73   123    47    68    87   165    42
           Conservation                     69%   63%   69%   57%   73%   72%   67%   69%   65%   60%   61%   69%   63%   70%   71%   75%   76%   63%
                                                          D           D                                                                       R      

           f. Social Diversity              457    25   306    17   109    94    84   271     8    16    27    31    81    32    56    55   131    28
                                            47%   52%   47%   23%   56%   49%   40%   49%   42%   34%   37%   30%   42%   48%   58%   48%   62%   42%
                                                    D     D          CD                 G                             L           R         NPR      

           g. Fiscal Responsibility         772    39   528    64   141   144   167   445    16    33    65    85   159    42    65    86   185    52
                                            80%   81%   80%   86%   73%   76%   81%   80%   89%   69%   88%   80%   82%   63%   68%   75%   89%   80%
                                                                E                                         J                                 NOP     N

           h. Education                     773    38   520    56   159   167   149   442    15    40    66    80   143    62    79    89   166    48
                                            79%   79%   79%   75%   81%   87%   71%   79%   83%   83%   89%   76%   74%   93%   82%   78%   78%   73%
                                                                           GH           G               LMR              OPQR                        

           i. Infrastructure (streets,      737    37   507    51   142   139   162   424    12    32    56    83   150    48    71    82   169    46
           utilities, etc.)                 75%   77%   76%   68%   73%   72%   75%   75%   71%   68%   76%   78%   75%   72%   74%   72%   78%   72%

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q31 Page 61

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                             31. What do you think is the greatest concern or issue facing Concord?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  759    41   522    64   132   140   168   433    18    36    53    80   159    45    69    93   165    59
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Housing//affordable housing//    149     8   109     8    24    31    36    78     4     7     4    12    29     7    16    17    42    15
           McMansions                       20%   20%   21%   13%   18%   22%   21%   18%   22%   19%    8%   15%   18%   16%   23%   18%   25%   25%
                                                                                                                      K                             K

           Preserving town character        109     6    76     6    21    19    19    70     1     6     7    14    21     3    10    21    21     6
                                            14%   15%   15%    9%   16%   14%   11%   16%    6%   17%   13%   18%   13%    7%   14%   23%   13%   10%
                                                                                                                                       NR            

           Development//overdevelopment//   104     5    68    10    21    24    24    53     3     7     3    16    14     8     8    16    21    11
           managing growth                  14%   12%   13%   16%   16%   17%   14%   12%   17%   19%    6%   20%    9%   18%   12%   17%   13%   19%
                                                                                                               KM                                   K

           Environment//climate change//     95     7    62     6    20    17    22    54     2     6     5     6    11     6    12    16    27     6
           bottled water issue              13%   17%   12%    9%   15%   12%   13%   12%   11%   17%    9%    8%    7%   13%   17%   17%   16%   10%

           Taxes//property taxes             88     2    61    17     8     7    27    53     1     6     6     9    25     3     4     5    20    10
                                            12%    5%   12%   27%    6%    5%   16%   12%    6%   17%   11%   11%   16%    7%    6%    5%   12%   17%
                                                          E   BCE                 F     F                                                          OP

           Traffic//congestion               75     4    49     5    17     9    19    44     3     1     8     6    15     2     5    12    20     6
                                            10%   10%    9%    8%   13%    6%   11%   10%   17%    3%   15%    8%    9%    4%    7%   13%   12%   10%
                                                                                                          J                                          

           Lack of diversity//no             74     6    50     2    16    14    15    44     1     2     5     5    13     6    13     8    18     4
           economic diversity//Concord      10%   15%   10%    3%   12%   10%    9%   10%    6%    6%    9%    6%    8%   13%   19%    9%   11%    7%
           is only for the rich                           D           D                                                           R                  

           Schools//education                70     4    51     4    11    22    11    35     2     5     9     5    11    13     9    10     5     3
                                             9%   10%   10%    6%    8%   16%    7%    8%   11%   14%   17%    6%    7%   29%   13%   11%    3%    5%
                                                                           GH                             R              OPQR     Q     Q            

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q31 Page 62
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                             31. What do you think is the greatest concern or issue facing Concord?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Budget//spending                  49     3    27    13     6    11    11    27     -     7     4    14     9     -     2     5     3     5
                                             6%    7%    5%   20%    5%    8%    7%    6%         19%    8%   18%    6%          3%    5%    2%    8%
                                                              BCE                                   M           M                                    

           Cost of living//affordability     45     3    28     3    11     6    13    26     -     -     2     2    13     5     4     7     9     3
                                             6%    7%    5%    5%    8%    4%    8%    6%                4%    3%    8%   11%    6%    8%    5%    5%
                                                                                                                      L                              

           Seniors//affordability for        39     3    26     3     7     1    19    19     -     1     -     4    13     -     2     2    16     1
           the elderly                       5%    7%    5%    5%    5%    1%   11%    4%          3%          5%    8%          3%    2%   10%    2%
                                                                                 FH     F                             R                     OPR      

           Clean energy//Sustainability      37     2    25     2     8     7     5    25     -     5     3     4     5     1     4     4     8     3
                                             5%    5%    5%    3%    6%    5%    3%    6%         14%    6%    5%    3%    2%    6%    4%    5%    5%

           Infrastructure//roads             30     1    20     1     8     5     5    20     -     1     6     3     8     3     1     3     3     2
                                             4%    2%    4%    2%    6%    4%    3%    5%          3%   11%    4%    5%    7%    1%    3%    2%    3%

           Current government//              22     -    19     1     2     3     3    15     1     -     2     1     5     -     3     5     3     3
           government services               3%          4%    2%    2%    2%    2%    3%    6%          4%    1%    3%          4%    5%    2%    5%

           Need more representation in        9     1     6     1     1     5     -     3     1     1     1     2     1     1     -     2     -     1
           town meetings//more               1%    2%    1%    2%    1%    4%          1%    6%    3%    2%    3%    1%    2%          2%          2%
           resident’s participating      

           Other                             18     2    12     2     2     3     3    11     1     1     -     1     7     1     -     4     3     1
                                             2%    5%    2%    3%    2%    2%    2%    3%    6%    3%          1%    4%    2%          4%    2%    2%

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q32 Page 63

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                         32. Town spending on - Town Government Services

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  807    50   681    76     -   154   180   458    15    36    65    91   178    43    68    91   180    55
                                           100%  100%  100%  100%        100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Not enough money               50    50     -     -     -    10    15    25     -     4     3     4     8     3     4     5    17     2
                                             6%  100%                      6%    8%    5%         11%    5%    4%    4%    7%    6%    5%    9%    4%

           b. About the right amount of     681     -   681     -     -   132   139   396    14    25    52    77   150    37    60    78   159    43
           money                            84%        100%               86%   77%   86%   93%   69%   80%   85%   84%   86%   88%   86%   88%   78%
                                                                            G           G     G                                                      

           c. Too much money                 76     -     -    76     -    12    26    37     1     7    10    10    20     3     4     8     4    10
                                             9%              100%          8%   14%    8%    7%   19%   15%   11%   11%    7%    6%    9%    2%   18%
                                                                                  H                                                     Q          OQ

           d. Don't Know / No Answer        215     -     -     -   215    39    38   125    13    12     9    15    28    24    29    25    56    17

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q33 Page 64

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                         33. Town spending on - Concord Public Schools (Kindergarten through 8th Grade).

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  815    47   625    75    68   162   180   457    16    39    68    89   171    51    75    94   171    57
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Not enough money               82     9    55     7    11    24    16    38     4    12    11     7     7    11    10     7    11     6
                                            10%   19%    9%    9%   16%   15%    9%    8%   25%   31%   16%    8%    4%   22%   13%    7%    6%   11%
                                                                            H                     LMR     M                PQ                        

           b. About the right amount of     571    28   468    32    43   115   115   334     7    23    50    62   117    39    57    66   126    31
           money                            70%   60%   75%   43%   63%   71%   64%   73%   44%   59%   74%   70%   68%   76%   76%   70%   74%   54%
                                                         BD           D     I          GI                 R                 R     R           R      

           c. Too much money                162    10   102    36    14    23    49    85     5     4     7    20    47     1     8    21    34    20
                                            20%   21%   16%   48%   21%   14%   27%   19%   31%   10%   10%   22%   27%    2%   11%   22%   20%   35%
                                                              BCE                FH                             K    JK           N    NO    NO NOQJK

           d. Don't Know / No Answer        207     3    56     1   147    31    38   126    12     9     6    17    35    16    22    22    65    15

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q34 Page 65

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                    34. Town spending on - Concord – Carlisle Regional High School (9th through 12th Grades)

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  805    45   621    74    65   157   178   456    14    37    68    88   171    47    74    94   168    58
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Not enough money               46     6    29     6     5    12     8    23     3     4     4     5     8     5     7     3     4     6
                                             6%   13%    5%    8%    8%    8%    4%    5%   21%   11%    6%    6%    5%   11%    9%    3%    2%   10%
                                                                                                                                  Q                  

           b. About the right amount of     536    23   435    33    45   117   103   312     4    26    50    61    99    40    58    64   109    29
           money                            67%   51%   70%   45%   69%   75%   58%   68%   29%   70%   74%   69%   58%   85%   78%   68%   65%   50%
                                                         BD           D    GI     I    GI           R    MR     R         PQR    QR     R     R      

           c. Too much money                223    16   157    35    15    28    67   121     7     7    14    22    64     2     9    27    55    23
                                            28%   36%   25%   47%   23%   18%   38%   27%   50%   19%   21%   25%   37%    4%   12%   29%   33%   40%
                                                               CE                FH     F     F                     JKL                NO    NO  NOJK

           d. Don't Know / No Answer        217     5    60     2   150    36    40   127    14    11     6    18    35    20    23    22    68    14

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q35 Page 66

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

           35. Please indicate whether in terms of your household finances you are doing better than you were two years ago, worse, or about the same?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  994    50   667    75   202   193   218   583     -    45    73   106   201    66    95   113   231    64
                                           100%  100%  100%  100%  100%  100%  100%  100%        100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Better                        193    10   132    12    39   193     -     -     -    12    23    24    21    32    30    23    15    13
                                            19%   20%   20%   16%   19%  100%                     27%   32%   23%   10%   48%   32%   20%    6%   20%
                                                                                                    M     M     M        OPQR     Q     Q           Q

           b. Worse                         218    15   139    26    38     -   218     -     -    12     5    19    46    10    16    26    63    21
                                            22%   30%   21%   35%   19%        100%               27%    7%   18%   23%   15%   17%   23%   27%   33%
                                                               CE                                   K           K     K                      NO  NOKL

           c. About the same                583    25   396    37   125     -     -   583     -    21    45    63   134    24    49    64   153    30
                                            59%   50%   59%   49%   62%              100%         47%   62%   59%   67%   36%   52%   57%   66%   47%
                                                                                                                     JR                 N   NOR      

           d. Don't Know / No Answer         28     -    14     1    13     -     -     -    28     3     1     -     5     1     2     3     5     8

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q36 Page 67

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                        36. In which of the following groups is your age?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                 1008    50   674    73   211   193   216   577    22    48    74   106   206    67    97   116   236    58
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Under 35                       18     2     7     2     7    11     3     4     -     5     -     -     -    13     -     -     -     -
                                             2%    4%    1%    3%    3%    6%    1%    1%         10%                     19%                        
                                                                           GH                                                                        

           b. 35 to 44                      101     5    58     8    30    36    19    42     4    43     -     -     -    54     -     -     -     4
                                            10%   10%    9%   11%   14%   19%    9%    7%   18%   90%                     81%                      7%
                                                                      C    GH                       R                       R                        

           c. 45 to 54                      180     7   120    15    38    56    24    96     4     -    74     -     -     -    97     -     -     9
                                            18%   14%   18%   21%   18%   29%   11%   17%   18%        100%                    100%               16%
                                                                           GH           G                 R                       R                  

           d. 55 to 64                      237    10   163    21    43    50    53   130     4     -     -   106     -     -     -   116     -    15
                                            24%   20%   24%   29%   20%   26%   25%   23%   18%              100%                    100%         26%
                                                                                                                R                       R            

           e. 65 or Over                    472    26   326    27    93    40   117   305    10     -     -     -   206     -     -     -   236    30
                                            47%   52%   48%   37%   44%   21%   54%   53%   45%                    100%                    100%   52%
                                                                                  F     F     F                       R                       R      

           f. Don't Know / No Answer         14     -     7     3     4     -     2     6     6     -     -     -     -     -     -     -     -    14

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q37 Page 68

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                             37. How long have you lived in Concord?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                 1017    50   679    76   212   193   218   583    23    48    74   106   206    67    97   116   236    67
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Less than One Year             30     1    12     1    16    11     5    14     -     4     1     3     3     5     7     3     2     2
                                             3%    2%    2%    1%    8%    6%    2%    2%          8%    1%    3%    1%    7%    7%    3%    1%    3%
                                                                    BCD                                                     Q     Q                  

           b. 1 to 5 Years                  160     9    91     7    53    46    27    82     5    25    20    12     9    40    14    12    20     8
                                            16%   18%   13%    9%   25%   24%   12%   14%   22%   52%   27%   11%    4%   60%   14%   10%    8%   12%
                                                                     CD    GH                    KLMR   LMR     M        OPQR                        

           c. 6 to 10 years                 120     8    66    11    35    29    24    64     3    14    12    13    15    15    17     7    20     7
                                            12%   16%   10%   14%   17%   15%   11%   11%   13%   29%   16%   12%    7%   22%   18%    6%    8%   10%
                                                                      C                           LMR                      PQ    PQ                  

           d. Over 10 Years                 707    32   510    57   108   107   162   423    15     5    41    78   179     7    59    94   194    50
                                            70%   64%   75%   75%   51%   55%   74%   73%   65%   10%   55%   74%   87%   10%   61%   81%   82%   75%
                                                          E     E                 F     F                 J    JK  JKLR           N    NO    NO   NJK

           e. Don't Know / No Answer          5     -     2     -     3     -     -     -     5     -     -     -     -     -     -     -     -     5

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q38 Page 69

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                          38. Do you currently have any children under the age of 18 in your household?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                 1012    50   674    76   212   192   218   581    21    48    74   106   206    67    97   116   236    62
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Yes                           298    14   186    29    69    95    50   146     7    42    65    25     3    56    73    19     3    12
                                            29%   28%   28%   38%   33%   49%   23%   25%   33%   88%   88%   24%    1%   84%   75%   16%    1%   19%
                                                                           GH                     LMR   LMR     M         PQR   PQR     Q          QM

           b. No                            714    36   488    47   143    97   168   435    14     6     9    81   203    11    24    97   233    50
                                            71%   72%   72%   62%   67%   51%   77%   75%   67%   13%   12%   76%   99%   16%   25%   84%   99%   81%
                                                                                  F     F                      JK  JKLR                NO  NOPR  NOJK

           c. Don't Know / No Answer         10     -     7     -     3     1     -     2     7     -     -     -     -     -     -     -     -    10

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q39 Page 70

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                               39. Which Polling Place do you use?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  968    50   648    71   199   186   208   552    22    42    69   102   196    65    92   114   228    60
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. 141 Keyes Road                228    12   157    19    40    44    50   128     6    12     9    26    43    19    22    33    50    14
                                            24%   24%   24%   27%   20%   24%   24%   23%   27%   29%   13%   25%   22%   29%   24%   29%   22%   23%
                                                                                                                K                                    

           b. Harvey Wheeler                399    23   255    20   101    78    91   223     7    16    22    39    81    23    42    56    97    23
                                            41%   46%   39%   28%   51%   42%   44%   40%   32%   38%   32%   38%   41%   35%   46%   49%   43%   38%
                                                    D     D          CD                                                                              

           c. Ripley                        225    11   154    22    38    42    47   129     7    11    22    21    44    16    17    17    61    16
                                            23%   22%   24%   31%   19%   23%   23%   23%   32%   26%   32%   21%   22%   25%   18%   15%   27%   27%
                                                                                                                                              P      

           d. Hunt Gym                      116     4    82    10    20    22    20    72     2     3    16    16    28     7    11     8    20     7
                                            12%    8%   13%   14%   10%   12%   10%   13%    9%    7%   23%   16%   14%   11%   12%    7%    9%   12%
                                                                                                          J                                          

           e. Don’t Vote in Concord          20     -    15     2     3     4     2    14     -     3     4     1     5     1     2     -     2     2

           f. Don’t Know / No Answer         34     -    18     3    13     3     8    17     6     3     1     3     5     1     3     2     6    10

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q40 Page 71

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                            40. How often do you attend Town Meeting?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                 1004    49   672    75   208   186   216   575    27    47    73   104   203    64    96   113   234    70
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Always                         89     6    70     6     7    13    18    56     2     4     4     6    22     2     6    15    18    12
                                             9%   12%   10%    8%    3%    7%    8%   10%    7%    9%    5%    6%   11%    3%    6%   13%    8%   17%
                                                          E                                                                             N        NOKL

           b. Often                         183     7   139    15    22    28    44   107     4     5    14    18    39     6    28    25    38    10
                                            18%   14%   21%   20%   11%   15%   20%   19%   15%   11%   19%   17%   19%    9%   29%   22%   16%   14%
                                                          E                                                                     NQR     N            

           c. Occasionally                  437    21   296    41    79    79    96   251    11    16    41    46    99    16    38    42   109    30
                                            44%   43%   44%   55%   38%   42%   44%   44%   41%   34%   56%   44%   49%   25%   40%   37%   47%   43%
                                                                E                                         J                       N           N     N

           d. Never                         295    15   167    13   100    66    58   161    10    22    14    34    43    40    24    31    69    18
                                            29%   31%   25%   17%   48%   35%   27%   28%   37%   47%   19%   33%   21%   63%   25%   27%   29%   26%
                                                                    BCD                           KMR          KM        OPQR                        

           e. Don't Know / No Answer         18     1     9     1     7     7     2     8     1     1     1     2     3     3     1     3     2     2

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q41 Page 72

                                                                       Concord Town Survey
                                                                  <Un-Weighted> December 2016 

                                                                    41. What is your gender?

                                                                     BASE = ALL RESPONDENTS

                                                                                                                   Gender and Age                    
                                                                                                =====================================================
                                                Spending on Town Govnt   Compare to 2 Yrs Ago            Male                   Female               
                                                ======================= ======================= ----------------------- -----------------------      
                                                 Not  Right  Too                    About                                                            
                                          Total Enogh Amout much  DK/NA Bettr Worse Same  DK/NA < 44  45-54 55-65  65+  < 44  45-54 55-65  65+  DK/NA
                                          ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- ----- -----
                                            (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)   (J)   (K)   (L)   (M)   (N)   (O)   (P)   (Q)   (R)

           Total                           1022    50   681    76   215   193   218   583    28    48    74   106   206    67    97   116   236    72
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           Total Answering                  954    48   638    67   201   180   197   553    24    48    74   106   206    67    97   116   236     4
                                           100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%

           a. Male                          435    19   304    48    64    80    82   263    10    48    74   106   206     -     -     -     -     1
                                            46%   40%   48%   72%   32%   44%   42%   48%   42%  100%  100%  100%  100%                           25%
                                                          E   BCE                                   R     R     R     R                              

           b. Female                        519    29   334    19   137   100   115   290    14     -     -     -     -    67    97   116   236     3
                                            54%   60%   52%   28%   68%   56%   58%   52%   58%                          100%  100%  100%  100%   75%
                                                    D     D          CD                                                                              

           c. Don't Know / No Answer         68     2    43     9    14    13    21    30     4     -     -     -     -     -     -     -     -    68

Comparison Groups: BCDE/FGHI/JKLMR/NOPQR
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016