Concord Town Survey
                                                                    <Weighted> December 2016 

TABLE OF CONTENTS

Banner 2 - Weighted

Table Q1 Page 1..........1. How would you rate the overall quality of services provided by the Concord Town Government?
                         BASE = ALL RESPONDENTS

Table Q2 Page 3..........2. In relation to the property taxes you pay, how satisfied are you with the overall quality of Town services?
                         BASE = ALL RESPONDENTS

Table Q3 Page 5..........3. What local issue would you say is the highest priority for you?
                         BASE = ALL RESPONDENTS

Table Q4 Page 7..........4. What is the most convenient way for you to find out about Town services, news, and events?
                         BASE = ALL RESPONDENTS

Table Q5 Page 9..........5. How would you rate your satisfaction with the way you receive information from the Town?
                         BASE = ALL RESPONDENTS

Table Q6 Page 11.........6. How would you rate the overall quality of services provided by the Finance Department?
                         BASE = ALL RESPONDENTS

Table Q7 Page 13.........7. In terms of the assessment of your property, do you believe your property is over-assessed, under-assessed or fairly assessed relative to others in Town?
                         BASE = ALL RESPONDENTS

Table Q8 Page 14.........8. How important is it for you to be able to pay bills online?
                         BASE = ALL RESPONDENTS

Table Q9 Page 16.........9. How would you rate the overall quality of services provided by the Department of Planning and Land Management?
                         BASE = ALL RESPONDENTS

Table Q10 Page 18........10. In terms of land-use and development, how would you rate your satisfaction with the way that Concord is being developed?
                         BASE = ALL RESPONDENTS

Table Q11 Page 20........11. How would you rate the overall quality of services provided by the Concord Free Public Library?
                         BASE = ALL RESPONDENTS

Table Q12 Page 22........12.   What types of lectures on current events would you like to attend, if they were offered by the Library?
                         BASE = ALL RESPONDENTS

Table Q13 Page 23........13. How would you rate the overall quality of services provided by the Council on Aging?
                         BASE = ALL RESPONDENTS

Table Q14 Page 24........14. How would you rate the overall quality of services provided by the Concord Police Department?
                         BASE = ALL RESPONDENTS

Table Q15 Page 25........15. How would you rate the overall quality of services provided by the Concord Fire Department?
                         BASE = ALL RESPONDENTS

Table Q16 Page 26........16. How would you rate the overall quality of services provided by Concord Public Works?
                         BASE = ALL RESPONDENTS

Table Q17 Page 28........17. How would you rate your satisfaction with the maintenance of Town roads?
                         BASE = ALL RESPONDENTS

Table Q18 Page 30........18. How would you rate your satisfaction with the Town’s snow plowing and winter maintenance?
                         BASE = ALL RESPONDENTS

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

TABLE OF CONTENTS

Table Q19 Page 32........19. How would you rate your satisfaction with the Town’s water service?
                         BASE = ALL RESPONDENTS

Table Q20 Page 33........20. Please indicate your consideration of the price of  - Water Services?  
                         BASE = ALL RESPONDENTS

Table Q21 Page 34........21. Please indicate your consideration of the price of  - Sewer Services?
                         BASE = ALL RESPONDENTS

Table Q22 Page 35........22. Please indicate your consideration of the price of  - Trash and Recycling Pickup?
                         BASE = ALL RESPONDENTS

Table Q23 Page 36........23. Please indicate your consideration of the price of  -Electricity?
                         BASE = ALL RESPONDENTS

Table Q24 Page 37........24. Please indicate your consideration of the price of  - Beede Swim and Fitness Center?
                         BASE = ALL RESPONDENTS

Table Q25 Page 38........25. Please indicate your consideration of the price of  -  Recreation Programs? 
                         BASE = ALL RESPONDENTS

Table Q26 Page 39........26. For the Town Government, how much of a priority for you is it that the Town uses its financial resources to make its buildings and vehicles more energy 
                         efficient?
                         BASE = ALL RESPONDENTS

Table Q27 Page 40........27. Which type of infrastructure improvement is your highest priority?
                         BASE = ALL RESPONDENTS

Table Q28 Page 42........28. The Town can use zoning regulations to guide the development of the three village centers and three industrial park areas.  New/expanded business areas 
                         could create jobs and provide for a more diversified economy.  How should the Town approach the development of these areas?
                         BASE = ALL RESPONDENTS

Table Q29 Page 43........29. How important is using 'green initiatives', which focus on maintaining a sustainable, natural environment, in the long-term planning process?
                         BASE = ALL RESPONDENTS

Table Q30A Page 45.......30A. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Affordable Housing?
                         BASE = ALL RESPONDENTS

Table Q30B Page 47.......30B. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Economic Development?
                         BASE = ALL RESPONDENTS

Table Q30C Page 49.......30C. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Clean Energy / Sustainability?
                         BASE = ALL RESPONDENTS

Table Q30D Page 51.......30D. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Public Transportation?
                         BASE = ALL RESPONDENTS

Table Q30E Page 53.......30E. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Land-Use / Land Conservation?
                         BASE = ALL RESPONDENTS

Table Q30F Page 55.......30F. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Social Diversity?
                         BASE = ALL RESPONDENTS

Table Q30G Page 57.......30G. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Fiscal Responsibility?
                         BASE = ALL RESPONDENTS

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

TABLE OF CONTENTS

Table Q30H Page 59.......30H. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Education?
                         BASE = ALL RESPONDENTS

Table Q30I Page 61.......30I. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Infrastructure (streets, utilities, etc.)?
                         BASE = ALL RESPONDENTS

Table Q30MEAN Page 63....30. Summary of Means: On a scale from '1' to '5' with '1' being least pressing and '5' being most pressing, what do you think are the most pressing issues that 
                         the Comprehensive Long Range Plan will need to address?

Table Q30TOP2 Page 64....30. Summary of Frequencies: On a scale from '1' to '5' with '1' being least pressing and '5' being most pressing, what do you think are the most pressing 
                         issues that the Comprehensive Long Range Plan will need to address?

Table Q31 Page 66........31. What do you think is the greatest concern or issue facing Concord?
                         BASE = ALL RESPONDENTS

Table Q32 Page 68........32. Town spending on - Town Government Services
                         BASE = ALL RESPONDENTS

Table Q33 Page 69........33. Town spending on - Concord Public Schools (Kindergarten through 8th Grade).
                         BASE = ALL RESPONDENTS

Table Q34 Page 70........34. Town spending on - Concord – Carlisle Regional High School (9th through 12th Grades)
                         BASE = ALL RESPONDENTS

Table Q35 Page 71........35. Please indicate whether in terms of your household finances you are doing better than you were two years ago, worse, or about the same?
                         BASE = ALL RESPONDENTS

Table Q36 Page 72........36. In which of the following groups is your age?
                         BASE = ALL RESPONDENTS

Table Q37 Page 73........37. How long have you lived in Concord?
                         BASE = ALL RESPONDENTS

Table Q38 Page 74........38. Do you currently have any children under the age of 18 in your household?
                         BASE = ALL RESPONDENTS

Table Q39 Page 75........39. Which Polling Place do you use?
                         BASE = ALL RESPONDENTS

Table Q40 Page 76........40. How often do you attend Town Meeting?
                         BASE = ALL RESPONDENTS

Table Q41 Page 77........41. What is your gender?
                         BASE = ALL RESPONDENTS

                                                                                                                                                Table Q1 Page 1

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                 1. How would you rate the overall quality of services provided by the Concord Town Government?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   990    85   168   407   312    17   359   450    86     25    71     80   248    72    35   286   160    43     32    16    18
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         913    74   159   373   291    16   359   427    62      7    58     75   243    58    32   270   137    33     30    15    18
=========                         92%   87%   94%   92%   93%   92%  100%   95%   72%    29%   82%    94%   98%   81%   91%   95%   86%   78%    94%   94%  100%
                                                B                    HIJK   IJK     J            J    NQR   NQR               NQR                 NR       MNPQR
                                                                                                                                                               L

 a. Excellent                     448    45    99   171   125     9   280   139     6      1    22     45   144    22    10   142    41    12     15    11     7
                                  45%   53%   59%   42%   40%   51%   78%   31%    7%     6%   31%    56%   58%   30%   28%   50%   26%   29%    48%   67%   36%
                                               DE                    HIJK    IJ                 IJ   NOQR NOQRU               NOQ                  Q NOQRU      

 b. Good                          464    29    60   202   166     7    79   288    56      6    36     30    99    36    22   129    96    21     15     4    12
                                  47%   34%   36%   50%   53%   41%   22%   64%   65%    23%   51%    38%   40%   50%   63%   45%   60%   49%    46%   26%   64%
                                                     BC    BC                GJ    GJ            G                      LMT        LMPT                      LMT

Bottom 2 NET                       77    11     9    34    21     1     -    22    25     17    13      4     5    14     3    15    23    10      2     1     -
============                       8%   13%    6%    8%    7%    8%          5%   28%    71%   18%     6%    2%   19%    9%    5%   14%   22%     6%    6%      
                                          C                                         H    HIK     H               LMPS               LMP  LMPS                   

 c. Fair                           72    11     9    31    20     1     -    22    23     14    13      4     5    14     3    13    20    10      2     1     -
                                   7%   13%    5%    7%    6%    8%          5%   27%    55%   18%     5%    2%   19%    9%    4%   13%   22%     6%    6%      
                                          C                                         H     HK     H               LMPS               LMP  LMPS                   

 d. Poor                            5     -     1     4     1     -     -     -     1      4     -      1     -     -     -     2     2     -      -     -     -
                                   1%          *%    1%    *%                      2%    16%           1%                      1%    1%                         

e. Don’t Know / No Answer          32     2     4     6    18     3     2    10     1      -    19      6     8     2     2     7     2     -      1     -     4

MEAN                             3.37  3.40  3.53  3.33  3.33  3.43  3.78  3.26  2.77   2.19  3.13   3.50  3.56  3.11  3.19  3.43  3.10  3.06   3.41  3.61  3.36
                                               DE                    HIJK    IJ     J           IJ   NOQR NOPQR              NOQR                NQR  NOQR     R

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q1 Page 2
                                                                                                                                                (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                 1. How would you rate the overall quality of services provided by the Concord Town Government?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

STANDARD DEVIATION               0.64  0.71  0.61  0.65  0.61  0.66  0.41  0.54  0.59   0.78  0.69   0.63  0.54  0.70  0.59  0.62  0.66  0.72   0.62  0.63  0.49
STANDARD ERROR                   0.02  0.10  0.05  0.03  0.05  0.19  0.02  0.03  0.07   0.28  0.12   0.07  0.03  0.12  0.10  0.05  0.07  0.16   0.11  0.16  0.10

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q2 Page 3

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                         2. In relation to the property taxes you pay, how satisfied are you with the overall quality of Town services?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   933    85   169   390   274    14   361   460    87     25     -     67   242    58    34   278   160    32     30    15    16
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%         100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         821    80   154   330   244    13   361   460     -      -     -     62   226    55    29   255   110    30     24    14    15
=========                         88%   93%   91%   85%   89%   90%  100%  100%                       93%   93%   96%   84%   92%   69%   95%    80%   95%   92%
                                          D     D                                                       Q     Q     Q           Q           Q            Q     Q

 a. Very satisfied                361    46    74   139    96     6   361     -     -      -     -     35   110    22     8   112    28    11     18    11     7
                                  39%   53%   44%   36%   35%   41%  100%                             52%   45%   38%   22%   40%   17%   35%    59%   72%   46%
                                         DE                                                            OQ    OQ     Q          OQ                 OQ NOPQR     Q
                                                                                                                                                         M      

 b. Somewhat satisfied            460    34    80   191   147     7     -   460     -      -     -     27   116    34    21   144    82    19      7     3     7
                                  49%   40%   47%   49%   54%   49%        100%                       41%   48%   58%   62%   52%   51%   60%    22%   23%   46%
                                                                                                             ST    ST   LST    ST    ST    ST                   

Bottom 2 NET                      112     6    15    60    31     1     -     -    87     25     -      5    17     2     6    23    50     2      6     1     1
============                      12%    7%    9%   15%   11%   10%              100%   100%           7%    7%    4%   16%    8%   31%    5%    20%    5%    8%
                                                     BC                                                                           NPRTU                         
                                                                                                                                     LM                         

 c. Not very satisfied             87     3    11    46    26     1     -     -    87      -     -      3    16     2     5    20    33     2      6     1     1
                                   9%    3%    7%   12%   10%   10%              100%                  4%    7%    4%   13%    7%   20%    5%    20%    5%    8%
                                                     BC                                                                           LMNPR            L            

 d. Not at all satisfied           25     3     4    14     4     -     -     -     -     25     -      2     1     -     1     3    18     -      -     -     -
                                   3%    3%    2%    4%    2%                           100%           3%    *%          3%    1%   11%                         
                                                                                                                                   LMOP                         

e. Don’t Know / No Answer          89     2     3    23    56     6     -     -     -      -    89     19    15    16     3    14     1    11      3     1     7

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q2 Page 4
                                                                                                                                                (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                         2. In relation to the property taxes you pay, how satisfied are you with the overall quality of Town services?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

MEAN                             3.24  3.44  3.33  3.17  3.22  3.32  4.00  3.00  2.00   1.00     -   3.42  3.38  3.34  3.03  3.31  2.75  3.30   3.39  3.68  3.38
                                         DE     D                                                      OQ    OQ    OQ          OQ           Q      Q  OPQR     Q
STANDARD DEVIATION               0.73  0.72  0.70  0.77  0.68  0.66  0.00  0.00  0.00   0.00     -   0.71  0.62  0.56  0.70  0.65  0.87  0.57   0.81  0.58  0.65
STANDARD ERROR                   0.03  0.10  0.05  0.04  0.05  0.22  0.00  0.00  0.00   0.00         0.09  0.04  0.11  0.12  0.05  0.09  0.10   0.15  0.16  0.15

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q3 Page 5

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                               3. What local issue would you say is the highest priority for you?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   999    86   169   405   321    19   354   452    86     25    83     86   257    74    37   293   162    43     33    16     -
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%      

e. Schools                        293    16    61   109   100     6   112   144    20      3    14      -     -     -     -   293     -     -      -     -     -
                                  29%   18%   36%   27%   31%   31%   32%   32%   23%    12%   17%                           100%                               
                                               BD           B           K     K                                                                                 

b. Preservation of the Town’s     257    29    47   113    64     3   110   116    16      1    15      -   257     -     -     -     -     -      -     -     -
Character                         26%   34%   28%   28%   20%   16%   31%   26%   19%     3%   18%         100%                                                 
                                                      E               IJK     J                                                                                 

f. Taxes                          162    11    19    75    55     1    28    82    33     18     1      -     -     -     -     -   162     -      -     -     -
                                  16%   13%   11%   19%   17%    7%    8%   18%   38%    73%    2%                                 100%                         
                                                      C                 K    GK   GHK    GHK                                                                    

a. Affordable Housing              86     7    15    28    30     5    35    27     3      2    19     86     -     -     -     -     -     -      -     -     -
                                   9%    8%    9%    7%    9%   29%   10%    6%    3%     8%   23%   100%                                                       
                                                                  D     I                       HI                                                              

c. Public Safety                   74    11     6    26    31     -    22    34     2      -    16      -     -    74     -     -     -     -      -     -     -
                                   7%   12%    4%    7%   10%          6%    7%    3%          20%               100%                                           
                                          C                 C                                  GHI                                                              

g. Town Government Services        43     3     5    16    17     2    11    19     2      -    11      -     -     -     -     -     -    43      -     -     -
                                   4%    3%    3%    4%    5%   12%    3%    4%    2%          13%                                       100%                   
                                                                                               GHI                                                              

d. Roads                           37     -     4    20    13     -     8    21     5      1     3      -     -     -    37     -     -     -      -     -     -
                                   4%          3%    5%    4%          2%    5%    5%     4%    4%                     100%                                     

j. Environment//Conservation       33     8     8     9     7     1    18     7     6      -     3      -     -     -     -     -     -     -     33     -     -
                                   3%    9%    5%    2%    2%    5%    5%    1%    7%           3%                                              100%            
                                                                        H           H                                                                           

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q3 Page 6
                                                                                                                                                (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                               3. What local issue would you say is the highest priority for you?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

h. Other (Please Specify)          16     2     3     7     5     -    11     3     1      -     1      -     -     -     -     -     -     -      -    16     -
                                   2%    2%    2%    2%    1%          3%    1%    1%           1%                                                    100%      
                                                                        H                                                                                       

i. Don’t Know / No Answer          23     1     4     8     9     2     7     7     1      -     7      -     -     -     -     -     -     -      -     -    23

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q4 Page 7

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                  4. What is the most convenient way for you to find out about Town services, news, and events?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   999    84   169   405   320    20   355   450    86     22    85     83   252    73    37   289   155    42     33    16    19
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

b. By visiting the Town’s         307    22    56   118   105     7    98   150    26      6    27     26    71    17    13    95    45    17     13     6     3
website                           31%   26%   33%   29%   33%   34%   28%   33%   30%    28%   31%    31%   28%   24%   36%   33%   29%   41%    41%   41%   16%
                                                                                                                                U           U      U            

h. By reading the Concord         247    29    42   107    65     5    98   111    18      1    19     22    77    18    10    52    40    13      4     3    10
Journal                           25%   34%   25%   26%   20%   25%   28%   25%   21%     6%   22%    26%   30%   25%   27%   18%   26%   30%    12%   21%   50%
                                                                        J                                    PS                                             LPQS

d. By email                       184    15    21    66    77     5    55    91    20      -    18     13    40    22     5    65    25     2      8     3     2
                                  18%   18%   13%   16%   24%   24%   16%   20%   23%          21%    16%   16%   31%   13%   23%   16%    4%    25%   20%    9%
                                                           CD                                                 R  MORU          RU                  R            

c. By subscribing to digital      150    14    34    64    35     4    66    52    14     10     9     13    37     3     4    44    29     7      8     3     2
News & Notices on the Town’s      15%   17%   20%   16%   11%   18%   19%   11%   16%    44%   11%    16%   15%    4%   12%   15%   19%   17%    23%   18%   11%
website                                         E                       H                 HK            N     N                 N     N            N            

e. By postal mail                  62     1    10    28    23     -    16    29     5      5     8      5    16     6     5    16    11     3      -     -     -
                                   6%    2%    6%    7%    7%          4%    6%    6%    21%    9%     6%    6%    9%   13%    6%    7%    6%                   
                                                      B     B                                                                                                   

g. By using social networking      20     1     1     8    10     -     9     8     2      -     1      1     2     2     -    12     1     1      -     -     1
media (Facebook, twitter,          2%    1%    *%    2%    3%          3%    2%    2%           1%     1%    1%    3%          4%    *%    2%                 3%
etc.)                                                       C                                                                  MQ                               

a. By visiting Town Offices        14     1     2     8     3     -     7     5     1      -     1      1     4     2     -     3     2     -      -     -     1
                                   1%    1%    1%    2%    1%          2%    1%    1%           2%     2%    2%    3%          1%    1%                       4%

f. By telephone                    13     1     3     7     3     -     6     5     1      -     1      1     6     1     -     1     2     -      -     -     1
                                   1%    1%    2%    2%    1%          2%    1%    1%           2%     2%    2%    2%          *%    1%                       7%

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q4 Page 8
                                                                                                                                                (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                  4. What is the most convenient way for you to find out about Town services, news, and events?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

i. Don’t Know / No Answer          23     3     3     8    10     -     6    10     1      2     4      2     4     1     1     4     6     1      -     -     4

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                                Table Q5 Page 9

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                   5. How would you rate your satisfaction with the way you receive information from the Town?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   982    86   170   402   304    20   351   453    86     25    67     80   250    74    36   286   158    35     30    16    18
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         836    68   147   342   261    18   322   382    56     15    60     65   226    61    28   242   134    31     21    11    17
=========                         85%   79%   87%   85%   86%   88%   92%   84%   65%    62%   90%    82%   90%   82%   77%   85%   85%   89%    72%   74%   93%
                                                                       HI     I                  I            S                                                S

 a. Very satisfied                286    21    64   116    77     8   155    88     8     11    23     31    87    17     8    82    36     8      5     6     5
                                  29%   24%   38%   29%   25%   39%   44%   20%    9%    46%   35%    39%   35%   22%   23%   29%   23%   24%    17%   37%   29%
                                               DE                      HI     I            I    HI     QS    QS                                                 

 b. Somewhat satisfied            550    47    83   226   183    10   166   294    49      4    37     34   139    44    19   159    98    22     16     6    12
                                  56%   55%   49%   56%   60%   49%   47%   65%   56%    16%   55%    43%   56%   60%   54%   56%   62%   64%    55%   37%   64%
                                                            C                GJ     J            J            L                       L     L                   

Bottom 2 NET                      146    18    23    60    43     2    30    70    30      9     7     15    24    13     8    44    24     4      8     4     1
============                      15%   21%   13%   15%   14%   12%    8%   16%   35%    38%   10%    18%   10%   18%   23%   15%   15%   11%    28%   26%    7%
                                                                              G   GHK                                                             MU            

 c. Not very satisfied            120     8    18    55    38     2    27    59    27      4     4     12    22     5     7    39    18     4      7     4     1
                                  12%    9%   10%   14%   12%   12%    8%   13%   31%    15%    6%    15%    9%    7%   20%   14%   12%   11%    25%   26%    7%
                                                                             GK   GHK                                                                           

 d. Not at all satisfied           26    10     5     5     6     -     3    11     3      6     3      3     2     9     1     5     6     -      1     -     -
                                   3%   12%    3%    1%    2%          1%    2%    4%    23%    5%     3%    1%   11%    3%    2%    4%           3%            
                                        CDE                                   G                                 LMOPQ                                           

e. Don’t Know / No Answer          40     1     2    11    26     -    10     7     1      -    22      6     7     -     1     7     3     8      3     -     4

MEAN                             3.12  2.92  3.22  3.13  3.09  3.27  3.35  3.02  2.70   2.84  3.20   3.17  3.24  2.93  2.98  3.12  3.04  3.13   2.86  3.11  3.22
                                                B     B     B         HIJ     I                 HI      N NOPQS                                                 

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q5 Page 10
                                                                                                                                               (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                   5. How would you rate your satisfaction with the way you receive information from the Town?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

STANDARD DEVIATION               0.71  0.89  0.75  0.68  0.67  0.67  0.65  0.65  0.68   1.26  0.75   0.80  0.64  0.87  0.74  0.69  0.71  0.59   0.74  0.82  0.58
STANDARD ERROR                   0.03  0.12  0.06  0.04  0.05  0.18  0.04  0.04  0.08   0.45  0.10   0.09  0.04  0.14  0.13  0.05  0.07  0.10   0.14  0.21  0.12

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q6 Page 11

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                    6. How would you rate the overall quality of services provided by the Finance Department?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   897    86   160   367   268    16   331   419    81     24    42     68   228    57    34   264   151    39     30    14    12
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         778    73   141   322   228    13   325   359    59      4    32     59   218    48    29   237   106    28     29    13    12
=========                         87%   85%   88%   88%   85%   83%   98%   86%   73%    16%   76%    87%   96%   84%   84%   90%   70%   71%    98%   93%  100%
                                                                     HIJK    IJ     J            J      Q LNPQR     Q          QR              LNPQR    QR NOPQR
                                                                                                                                                              LM

 a. Excellent                     381    57    83   138    96     6   237   124     7      1    11     36   114    25     8   117    35    15     16     8     6
                                  42%   66%   52%   38%   36%   39%   72%   30%    9%     6%   25%    53%   50%   44%   24%   44%   23%   38%    54%   59%   54%
                                        CDE    DE                    HIJK    IJ                        OQ    OQ                OQ                 OQ    OQ     Q

 b. Good                          398    16    58   184   132     7    88   235    52      2    21     23   104    23    20   120    71    13     13     5     5
                                  44%   19%   36%   50%   49%   44%   26%   56%   64%    10%   50%    34%   46%   40%   60%   45%   47%   33%    43%   34%   46%
                                                B    BC    BC                GJ    GJ           GJ                        L                                     

Bottom 2 NET                      119    12    19    45    40     3     7    60    22     20    10      9     9     9     5    28    45    12      1     1     -
============                      13%   15%   12%   12%   15%   17%    2%   14%   27%    84%   24%    13%    4%   16%   16%   10%   30%   29%     2%    7%      
                                                                              G    GH   GHIK     G     MS          MS          MS MNPST  MPST                   
                                                                                                                                      L                         

 c. Fair                           95     2    16    39    35     3     5    46    19     14    10      8     7     1     4    23    38    11      1     1     -
                                  11%    2%   10%   11%   13%   17%    2%   11%   24%    59%   24%    12%    3%    2%   13%    9%   25%   28%     2%    7%      
                                                B     B     B                 G    GH     GH    GH      M                       M MNPST MNPST                   
                                                                                                                                      L                         

 d. Poor                           24    10     3     6     5     -     1    14     3      6     -      1     2     8     1     4     7     1      -     -     -
                                   3%   12%    2%    2%    2%          *%    3%    3%    25%           1%    1%   14%    3%    2%    5%    2%                   
                                        CDE                                   G                                 MOPQR                                           
                                                                                                                    L                                           

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q6 Page 12
                                                                                                                                               (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                    6. How would you rate the overall quality of services provided by the Finance Department?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

e. Don’t Know / No Answer         125     1    12    46    62     4    30    41     7      1    47     18    29    17     3    28    10     3      3     1    11

MEAN                             3.27  3.40  3.38  3.24  3.19  3.22  3.69  3.12  2.79   1.97  3.01   3.40  3.45  3.14  3.06  3.32  2.88  3.07   3.52  3.52  3.54
                                          E    DE                    HIJK    IJ     J            J   NOQR NOPQR     Q         OQR               NOQR   NOQ  NOQR
STANDARD DEVIATION               0.75  1.01  0.74  0.70  0.72  0.74  0.52  0.72  0.64   0.78  0.71   0.73  0.61  1.01  0.71  0.70  0.81  0.86   0.55  0.65  0.52
STANDARD ERROR                   0.03  0.14  0.06  0.04  0.06  0.23  0.03  0.04  0.07   0.29  0.17   0.09  0.04  0.20  0.12  0.05  0.09  0.21   0.11  0.17  0.14

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q7 Page 13

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

  7. In terms of the assessment of your property, do you believe your property is over-assessed, under-assessed or fairly assessed relative to others in Town?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   794    69   153   342   218    12   303   390    76     22     3     55   204    43    29   242   146    26     25    13    12
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Over-assessed                  251    17    45   106    79     4    41   147    51     12     1     18    53    12    10    56    86     6      7     2     1
                                  32%   24%   29%   31%   36%   30%   13%   38%   67%    54%   21%    34%   26%   28%   34%   23%   59%   21%    29%   16%    5%
                                                                              G   GHK      G            U     U     U     U     U PRSTU            U            
                                                                                                                                   LMNO                         

b. Under-assessed                  15     2     5     5     2     -     7     7     -      -     -      1     3     -     -     8     2     -      -     -     1
                                   2%    3%    3%    2%    1%          2%    2%                        1%    1%                3%    2%                       6%

c. Fairly assessed                529    50   103   230   136     9   255   235    25     10     3     35   148    31    19   178    58    20     17    11    11
                                  67%   73%   67%   67%   62%   70%   84%   60%   33%    46%   79%    65%   73%   72%   66%   73%   40%   79%    71%   84%   89%
                                                                      HIJ     I                  I      Q     Q     Q     Q     Q           Q      Q     Q    LQ

d. Rent / Does not apply           80    10     5    16    47     2    18    21     2      1    38     11    16    23     2    16     3     4      1     2     1

e. Don’t Know / No Answer         147     8    15    54    64     6    39    49    10      2    48     20    37     9     6    34    13    12      7     -     9

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q8 Page 14

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                                 8. How important is it for you to be able to pay bills online?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                  1007    84   171   408   325    19   357   456    87     24    84     85   251    74    37   292   159    43     33    16    18
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         701    56   113   274   242    17   241   320    57     22    62     57   147    48    27   247   101    32     25     9     8
=========                         70%   66%   66%   67%   74%   89%   68%   70%   66%    90%   74%    68%   59%   65%   73%   85%   63%   76%    77%   57%   43%
                                                                 CD                                     U                 U MNQTU           U     MU            
                                                                                                                                L                               

 a. Very important                480    39    67   179   181    14   160   222    35     20    44     42    88    36    21   172    68    24     17     8     5
                                  48%   46%   39%   44%   56%   71%   45%   49%   40%    82%   53%    49%   35%   49%   57%   59%   43%   55%    53%   53%   26%
                                                           CD    CD                       GI           MU                MU   MQU           U      U            

 b. Somewhat important            222    17    45    95    62     3    82    98    22      2    18     16    59    12     6    75    33     9      8     1     3
                                  22%   20%   27%   23%   19%   17%   23%   21%   26%     9%   21%    19%   24%   16%   17%   26%   21%   21%    24%    4%   17%
                                                                                                              T                 T     T            T            

Bottom 2 NET                      306    28    58   134    83     2   116   136    30      2    22     28   104    26    10    45    58    10      8     7    11
============                      30%   34%   34%   33%   26%   11%   32%   30%   34%    10%   26%    32%   41%   35%   27%   15%   37%   24%    23%   43%   57%
                                                F     F                                                 P    PS     P                 P                  P LOPRS

 c. Not very important            161    10    36    65    49     2    61    70    18      2    10     10    51    16     6    28    29     8      5     2     6
                                  16%   12%   21%   16%   15%    8%   17%   15%   21%     7%   12%    12%   20%   21%   16%    9%   18%   20%    16%   14%   35%
                                                                                                              P                                               LP

 d. Not at all important          144    18    22    70    34     1    55    65    12      1    12     17    53    10     4    18    29     2      2     5     4
                                  14%   22%   13%   17%   11%    3%   15%   14%   14%     3%   14%    20%   21%   13%   11%    6%   19%    5%     7%   30%   22%
                                          F           F                                               PRS   PRS                       P                         

e. Don’t Know / No Answer          15     3     1     5     5     1     4     4     1      1     6      1     5     -     1     1     3     -      -     -     4

MEAN                             3.03  2.91  2.93  2.94  3.19  3.57  2.97  3.05  2.92   3.69  3.13   2.96  2.73  3.01  3.19  3.37  2.87  3.26   3.22  2.80  2.47
                                                          BCD   BCD                      GHI                             MU MNQTU         MQU     MU            
                                                                                                                                L                               

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q8 Page 15
                                                                                                                                               (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                                 8. How important is it for you to be able to pay bills online?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

STANDARD DEVIATION               1.10  1.21  1.06  1.13  1.04  0.80  1.11  1.10  1.08   0.73  1.10   1.20  1.15  1.12  1.08  0.89  1.16  0.94   0.98  1.39  1.13
STANDARD ERROR                   0.04  0.17  0.08  0.06  0.08  0.22  0.06  0.06  0.12   0.27  0.16   0.13  0.07  0.19  0.18  0.06  0.12  0.21   0.18  0.36  0.24

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q9 Page 16

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                        9. How would you rate the overall quality of services provided by the Department of Planning and Land Management?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   837    79   153   343   249    12   313   397    68     15    44     71   229    60    31   246   122    27     27    12    11
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         618    44   112   254   198    10   258   287    35      3    35     54   157    44    25   196    92    19     15    10     7
=========                         74%   56%   73%   74%   79%   88%   82%   72%   52%    22%   81%    76%   69%   74%   81%   79%   75%   71%    55%   78%   62%
                                                B     B     B     B   HIJ    IJ     J           IJ                        S    MS                               

 a. Excellent                     182    18    37    67    57     3   113    53     5      1    10     24    46    10     5    66    16     6      4     6     -
                                  22%   23%   24%   19%   23%   22%   36%   13%    8%     5%   24%    34%   20%   17%   15%   27%   13%   22%    15%   47%      
                                                                      HIJ                       IJ   MOQS                       Q                      OQS      

 b. Good                          436    26    74   187   140     8   145   234    30      3    25     30   112    34    20   130    75    13     11     4     7
                                  52%   33%   49%   55%   56%   66%   46%   59%   44%    17%   57%    42%   49%   57%   66%   53%   62%   49%    40%   31%   62%
                                                      B     B           J   GIJ     J            J                      LST         LMT                         

Bottom 2 NET                      218    35    41    89    52     1    55   110    33     12     8     17    72    16     6    51    30     8     12     3     4
============                      26%   44%   27%   26%   21%   12%   18%   28%   48%    78%   19%    24%   31%   26%   19%   21%   25%   29%    45%   22%   38%
                                       CDEF                                   G   GHK   GHIK                  P                                   OP            

 c. Fair                          165    28    33    64    40     1    40    90    23      5     7     14    54    14     4    37    25     7      6     1     4
                                  20%   35%   21%   19%   16%   12%   13%   23%   34%    32%   17%    19%   23%   24%   13%   15%   20%   25%    21%    6%   38%
                                         DE                                   G    GK                        PT                                                T

 d. Poor                           53     8     9    25    12     -    15    20    10      7     1      3    18     1     2    13     5     1      7     2     -
                                   6%   10%    6%    7%    5%          5%    5%   14%    46%    2%     5%    8%    2%    5%    5%    4%    4%    25%   16%      
                                                                                  GHK   GHIK                                                  LNOPQR            

e. Don’t Know / No Answer         185     8    19    70    80     8    48    62    20      9    46     15    27    14     6    46    40    16      6     3    12

MEAN                             2.89  2.69  2.92  2.86  2.98  3.11  3.14  2.81  2.46   1.81  3.03   3.05  2.80  2.89  2.91  3.01  2.84  2.89   2.45  3.09  2.62
                                                            B         HIJ    IJ     J           IJ     MS     S     S     S    MS     S                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                               Table Q9 Page 17
                                                                                                                                               (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                        9. How would you rate the overall quality of services provided by the Department of Planning and Land Management?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

STANDARD DEVIATION               0.81  0.93  0.83  0.81  0.76  0.60  0.82  0.72  0.84   0.91  0.71   0.85  0.85  0.71  0.71  0.80  0.70  0.80   1.04  1.13  0.51
STANDARD ERROR                   0.03  0.13  0.07  0.04  0.06  0.22  0.05  0.04  0.10   0.24  0.12   0.10  0.05  0.14  0.13  0.06  0.08  0.15   0.21  0.33  0.14

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q10 Page 18

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                  10. In terms of land-use and development, how would you rate your satisfaction with the way that Concord is being developed?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   947    84   170   392   288    13   335   441    79     23    69     78   249    68    34   273   145    37     32    16    16
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         647    38   120   272   208     9   250   304    42     11    41     51   149    50    25   210   102    22     16    11    11
=========                         68%   45%   71%   69%   72%   70%   75%   69%   53%    48%   59%    66%   60%   73%   75%   77%   70%   60%    50%   70%   72%
                                                B     B     B           I     I                                     S     S    MS                               

 a. Very satisfied                177     7    27    75    65     2    89    59     4      8    16      9    39    14     9    68    28     4      4     3     -
                                  19%    9%   16%   19%   23%   16%   27%   13%    5%    34%   24%    11%   16%   20%   26%   25%   19%   10%    14%   16%      
                                                      B     B          HI     I           HI     I                             LM                               

 b. Somewhat satisfied            471    31    93   197   143     7   161   245    37      3    24     43   109    36    17   142    74    18     12     8    11
                                  50%   36%   55%   50%   50%   54%   48%   56%   47%    14%   35%    54%   44%   53%   49%   52%   51%   50%    36%   53%   72%
                                                B                       J    JK                                                                               MS

Bottom 2 NET                      300    46    50   120    80     4    85   137    38     12    28     27   100    18     9    63    43    15     16     5     4
============                      32%   55%   29%   31%   28%   30%   25%   31%   47%    52%   41%    34%   40%   27%   25%   23%   30%   40%    50%   30%   28%
                                        CDE                                        GH                         P                                  NOP            

 c. Not very satisfied            232    39    33    91    66     3    65   114    25      7    22     17    73    16     5    52    37    13     12     4     4
                                  25%   46%   20%   23%   23%   25%   19%   26%   32%    30%   31%    22%   29%   23%   14%   19%   25%   35%    38%   24%   24%
                                        CDE                                   G     G                        OP                                   OP            

 d. Not at all satisfied           68     7    17    29    14     1    21    23    13      5     7     10    27     3     4    11     6     2      4     1     1
                                   7%    9%   10%    7%    5%    6%    6%    5%   16%    22%   10%    12%   11%    4%   11%    4%    4%    5%    12%    6%    4%
                                                                                   GH                   P    PQ                                                 

e. Don’t Know / No Answer          75     3     2    21    42     8    26    19     8      1    21      8     8     6     3    19    17     6      1     -     7

MEAN                             2.80  2.46  2.77  2.81  2.90  2.80  2.95  2.77  2.42   2.60  2.73   2.64  2.65  2.89  2.89  2.98  2.85  2.65   2.52  2.80  2.68
                                                B     B     B          HI     I                  I                 MS        LMRS   LMS                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q10 Page 19
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                  10. In terms of land-use and development, how would you rate your satisfaction with the way that Concord is being developed?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

STANDARD DEVIATION               0.82  0.78  0.84  0.83  0.80  0.80  0.84  0.74  0.82   1.19  0.94   0.84  0.88  0.76  0.93  0.78  0.77  0.73   0.89  0.81  0.56
STANDARD ERROR                   0.03  0.11  0.06  0.05  0.06  0.28  0.05  0.04  0.09   0.45  0.16   0.10  0.06  0.13  0.16  0.06  0.08  0.19   0.16  0.21  0.13

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q11 Page 20

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                               11. How would you rate the overall quality of services provided by the Concord Free Public Library?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   969    85   170   389   306    19   350   433    79     23    83     84   245    71    36   277   151    39     31    14    20
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         933    83   166   376   288    19   347   419    72     21    74     84   242    71    35   269   139    30     31    13    20
=========                         96%   98%   98%   97%   94%  100%   99%   97%   91%    91%   89%   100%   99%  100%   97%   97%   92%   77%   100%   93%  100%
                                                E               CDE   HIK     K                       PQR    QR   PQR     R     R     R          PQR         PQR

 a. Excellent                     723    62   145   289   217    10   300   297    47     18    62     66   210    44    30   203   100    19     23    12    16
                                  75%   73%   85%   74%   71%   54%   86%   69%   59%    77%   75%    79%   86%   62%   82%   73%   66%   50%    74%   83%   83%
                                             BDEF                      HI                        I      R  NPQR           R                              R     R

 b. Good                          210    21    21    87    71     9    47   122    25      3    12     18    32    27     6    66    38    10      8     1     3
                                  22%   25%   12%   22%   23%   46%   13%   28%   32%    15%   14%    21%   13%   38%   15%   24%   25%   27%    26%   10%   17%
                                          C           C     C     C          GK    GK                             MOT           M     M                         

Bottom 2 NET                       36     2     4    13    17     -     4    14     7      2     9      -     3     -     1     9    13     9      -     1     -
============                       4%    2%    2%    3%    6%          1%    3%    9%     9%   11%           1%          3%    3%    8%   23%           7%      
                                                            C                 G     G           GH                                    M  MOPQ                   

 c. Fair                           22     2     2    10     8     -     4    11     5      2     1      -     2     -     -     6    12     1      -     1     -
                                   2%    2%    1%    2%    3%          1%    2%    6%     9%    1%           1%                2%    8%    3%           7%      
                                                                                                                                      M                         

 d. Poor                           14     -     1     3     9     -     -     3     2      -     8      -     1     -     1     3     1     8      -     -     -
                                   1%          1%    1%    3%                1%    3%          10%           *%          3%    1%    1%   20%                   
                                                           CD                                   HI                                       MOPQ                   

e. Don’t Know / No Answer          53     2     2    24    24     1    11    26     8      2     7      2    11     3     1    15    10     4      2     1     3

MEAN                             3.70  3.70  3.83  3.70  3.63  3.54  3.85  3.65  3.46   3.68  3.55   3.79  3.84  3.62  3.76  3.69  3.57  3.06   3.74  3.76  3.83
                                             BDEF                     HIK     I                       NQR  NPQR     R     R     R     R            R     R    NR

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q11 Page 21
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                               11. How would you rate the overall quality of services provided by the Concord Free Public Library?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

STANDARD DEVIATION               0.59  0.51  0.47  0.56  0.68  0.51  0.39  0.57  0.75   0.64  0.92   0.41  0.42  0.49  0.60  0.56  0.67  1.17   0.45  0.59  0.39
STANDARD ERROR                   0.02  0.07  0.04  0.03  0.05  0.14  0.02  0.03  0.09   0.25  0.14   0.05  0.03  0.08  0.10  0.04  0.07  0.29   0.09  0.16  0.08

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q12 Page 22

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                          12.   What types of lectures on current events would you like to attend, if they were offered by the Library?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   754    66   136   296   239    17   264   332    65     18    74     68   184    52    29   231   106    35     24    13    13
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Community Issues               236    31    44    91    64     7    84   114    16      4    18     26    60    17     9    73    27     6      8     4     6
                                  31%   47%   32%   31%   27%   38%   32%   34%   25%    22%   24%    38%   32%   33%   31%   32%   26%   16%    34%   27%   45%
                                          E                                                                                                                     

d. World Affairs                  230    20    40    95    66     8    99    90    25      3    13     22    68    14     7    64    27    11      8     6     3
                                  30%   30%   30%   32%   28%   48%   38%   27%   38%    14%   18%    32%   37%   28%   24%   28%   26%   31%    34%   47%   21%
                                                                       HK           K                                                                           

c. Science and Technology         168    13    30    73    51     1    49    70    17     12    22      9    32    13     7    51    36    13      3     3     1
                                  22%   20%   22%   25%   21%    4%   18%   21%   26%    64%   29%    14%   18%   25%   25%   22%   34%   37%    13%   27%    5%
                                                F     F     F                              G                  U           U     U  LMSU    LU                   

b. Health and Wellness            120     1    22    37    58     2    32    58     8      -    22     11    24     7     6    43    16     6      5     -     4
                                  16%    2%   16%   12%   24%   10%   12%   18%   12%          29%    16%   13%   14%   20%   18%   15%   16%    19%         29%
                                                B     B    BD                                   GI                                                              

e. Don’t Know / No Answer         268    21    36   117    91     3    97   128    22      6    15     17    73    23     8    62    56     7      9     3    10

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q13 Page 23

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                    13. How would you rate the overall quality of services provided by the Council on Aging?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   364    48    65   155    91     5   134   154    31      6    38     49   106    36    11    53    64    17      8     4    15
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         338    45    61   143    86     4   125   144    27      5    37     43   101    36    11    50    58    14      8     3    14
=========                         93%   92%   94%   92%   94%   84%   93%   94%   85%    80%   96%    88%   95%  100%  100%   94%   90%   83%    92%   69%   91%
                                                                                                                 LMQR  LMQR                                     

 a. Excellent                     188    21    37    79    49     2    85    69     7      2    24     27    58    14     7    25    31    11      4     1     9
                                  52%   43%   56%   51%   54%   36%   64%   45%   23%    32%   62%    56%   54%   39%   67%   47%   48%   63%    54%   34%   59%
                                                                       HI     I                 HI                                                              

 b. Good                          150    24    24    63    36     2    39    75    19      3    13     16    43    22     4    25    27     3      3     1     5
                                  41%   50%   37%   41%   40%   49%   29%   49%   62%    48%   35%    32%   41%   61%   33%   47%   42%   20%    37%   35%   32%
                                                                              G    GK                         R    LR           R     R                         

Bottom 2 NET                       26     4     4    13     5     1     9     9     5      1     1      6     5     -     -     3     6     3      1     1     1
============                       7%    8%    6%    8%    6%   16%    7%    6%   15%    20%    4%    12%    5%                6%   10%   17%     8%   31%    9%

 c. Fair                           21     2     4    11     3     1     6     9     5      1     1      4     5     -     -     2     6     2      1     1     -
                                   6%    4%    6%    7%    3%   16%    4%    6%   15%     9%    2%     8%    5%                4%    9%   11%     8%   31%      
                                                                                    K                                                                           

 d. Poor                            6     2     -     1     2     -     3     1     -      1     1      2     -     -     -     1     1     1      -     -     1
                                   2%    4%          1%    3%          3%    *%          11%    2%     3%                      1%    1%    6%                 9%

e. Don’t Know / No Answer         658    39   107   258   239    16   227   306    56     18    51     37   151    38    26   240    97    26     25    12     7

MEAN                             3.43  3.31  3.50  3.42  3.46  3.20  3.54  3.38  3.08   3.01  3.56   3.41  3.50  3.39  3.67  3.40  3.37  3.40   3.46  3.03  3.41
                                                                      HIJ     I                  I                                                              
STANDARD DEVIATION               0.67  0.72  0.62  0.67  0.69  0.78  0.70  0.62  0.62   1.00  0.63   0.79  0.59  0.49  0.49  0.64  0.69  0.93   0.69  0.93  0.92
STANDARD ERROR                   0.04  0.15  0.07  0.05  0.07  0.36  0.06  0.05  0.11   0.40  0.09   0.10  0.05  0.13  0.13  0.09  0.08  0.20   0.24  0.49  0.21

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q14 Page 24

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                14. How would you rate the overall quality of services provided by the Concord Police Department?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   954    84   167   400   288    14   349   434    85     24    62     75   245    72    31   277   157    34     30    14    18
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         911    73   165   381   280    13   346   409    76     20    60     75   237    61    29   267   150    33     29    12    18
=========                         96%   87%   98%   95%   97%   93%   99%   94%   90%    85%   96%   100%   97%   86%   92%   96%   95%   97%    96%   85%   96%
                                               BD     B     B          HI                            MNPQ     N                 N     N     N      N            

 a. Excellent                     595    61   109   248   167    10   281   232    37      5    40     51   164    46    21   174    78    22     18     9    11
                                  62%   72%   65%   62%   58%   68%   81%   54%   43%    20%   64%    68%   67%   65%   66%   63%   50%   66%    59%   62%   60%
                                          E                          HIJK     J                 IJ      Q     Q                 Q                               

 b. Good                          316    12    56   132   113     3    65   177    40     16    20     24    73    15     8    93    72    10     11     3     7
                                  33%   15%   33%   33%   39%   25%   19%   41%   47%    65%   32%    32%   30%   21%   26%   33%   46%   31%    37%   23%   36%
                                                B     B     B                 G     G      G     G                                LMNOP                         

Bottom 2 NET                       43    11     3    20     8     1     3    25     9      4     2      -     7    10     2    10     7     1      1     2     1
============                       4%   13%    2%    5%    3%    7%    1%    6%   10%    15%    4%           3%   14%    8%    4%    5%    3%     4%   15%    4%
                                        CDE           C                       G     G                           MPQRS                                           

 c. Fair                           40    11     3    17     8     1     3    25     7      3     2      -     7    10     2     8     7     1      1     2     1
                                   4%   13%    2%    4%    3%    7%    1%    6%    9%    11%    4%           3%   14%    8%    3%    5%    3%     4%   15%    4%
                                        CDE                                   G     G                           MPQRS                                           

 d. Poor                            3     -     -     3     -     -     -     1     1      1     -      -     1     -     -     2     -     -      -     -     -
                                   *%                1%                      *%    2%     4%                 *%                1%                               

e. Don’t Know / No Answer          68     3     5    13    42     6    12    25     3      1    27     11    12     3     6    15     4     9      3     1     4

MEAN                             3.58  3.59  3.63  3.56  3.55  3.61  3.80  3.48  3.31   3.01  3.61   3.68  3.64  3.50  3.59  3.58  3.45  3.63   3.55  3.46  3.56
                                                                     HIJK    IJ                 IJ     NQ     Q                 Q                               
STANDARD DEVIATION               0.59  0.71  0.52  0.61  0.55  0.64  0.42  0.61  0.70   0.70  0.57   0.47  0.55  0.74  0.64  0.59  0.58  0.55   0.58  0.77  0.58
STANDARD ERROR                   0.02  0.10  0.04  0.03  0.04  0.18  0.02  0.04  0.08   0.26  0.08   0.05  0.04  0.13  0.12  0.04  0.06  0.09   0.11  0.21  0.12

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q15 Page 25

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                 15. How would you rate the overall quality of services provided by the Concord Fire Department?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   869    83   152   359   263    12   324   392    75     14    64     74   220    69    31   242   142    31     26    15    19
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         859    83   152   354   261    10   323   387    75     12    62     74   219    69    31   236   142    30     26    13    19
=========                         99%  100%  100%   98%   99%   88%  100%   99%  100%    88%   98%    99%  100%  100%  100%   98%  100%   97%   100%   92%  100%
                                          D     D                                   H                                                                           

 a. Excellent                     654    66   126   275   180     6   287   260    45     11    50     61   174    51    25   180    98    23     16    11    13
                                  75%   80%   83%   77%   69%   53%   89%   66%   59%    83%   79%    83%   79%   73%   82%   74%   69%   75%    64%   79%   69%
                                               EF                      HI                       HI      Q     Q                                                 

 b. Good                          206    17    26    79    80     4    35   127    31      1    12     12    45    19     6    56    44     7      9     2     6
                                  24%   20%   17%   22%   31%   35%   11%   32%   41%     5%   19%    17%   20%   27%   18%   23%   31%   22%    36%   13%   31%
                                                           CD               GJK   GJK                                                LM                         

Bottom 2 NET                       10     -     -     6     2     1     1     5     -      2     1      1     1     -     -     6     -     1      -     1     -
============                       1%                2%    1%   12%    *%    1%          12%    2%     1%    *%                2%          3%           8%      

 c. Fair                            9     -     -     5     2     1     1     5     -      1     1      1     1     -     -     5     -     1      -     1     -
                                   1%                1%    1%   12%    *%    1%           4%    2%     1%    *%                2%          3%           8%      

 d. Poor                            1     -     -     1     -     -     -     -     -      1     -      -     -     -     -     1     -     -      -     -     -
                                   *%                *%                                   7%                                   *%                               

e. Don’t Know / No Answer         153     4    20    53    67     9    37    68    12     11    26     11    37     5     6    51    20    12      7     1     3

MEAN                             3.74  3.80  3.83  3.75  3.68  3.41  3.88  3.65  3.59   3.64  3.77   3.82  3.79  3.73  3.82  3.72  3.69  3.71   3.64  3.71  3.69
                                         EF   DEF     F              HIJK                        I      Q     Q                                                 
STANDARD DEVIATION               0.47  0.41  0.38  0.48  0.49  0.73  0.33  0.51  0.49   0.90  0.47   0.41  0.42  0.45  0.39  0.52  0.46  0.53   0.49  0.63  0.48
STANDARD ERROR                   0.02  0.06  0.03  0.03  0.04  0.22  0.02  0.03  0.06   0.24  0.06   0.05  0.03  0.08  0.07  0.04  0.04  0.09   0.10  0.17  0.10

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q16 Page 26

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                    16. How would you rate the overall quality of services provided by Concord Public Works?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                  1002    87   172   409   316    19   355   455    87     25    81     81   253    74    36   290   157    43     33    16    19
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         845    84   151   332   263    15   337   381    52     16    59     72   227    55    22   247   131    30     29    13    18
=========                         84%   96%   88%   81%   83%   80%   95%   84%   60%    66%   73%    89%   90%   75%   61%   85%   84%   71%    88%   81%   95%
                                        CDE     D                     HIK     I                        OR   NOR                 O     O            O       NOPQR

 a. Excellent                     419    54    77   165   116     8   245   135     7      6    26     42   126    27    11   131    39    14     14     9     8
                                  42%   62%   45%   40%   37%   42%   69%   30%    8%    25%   33%    51%   50%   36%   30%   45%   25%   32%    43%   56%   41%
                                        CDE                          HIJK     I                  I     OQ    OQ                 Q                        Q      

 b. Good                          425    30    74   167   148     7    92   246    45     10    32     30   102    29    11   116    92    17     15     4    10
                                  42%   34%   43%   41%   47%   38%   26%   54%   52%    41%   40%    37%   40%   39%   31%   40%   59%   39%    45%   24%   53%
                                                                              G     G                                             MNOPT                         
                                                                                                                                      L                         

Bottom 2 NET                      158     3    21    78    52     4    17    75    35      8    22      9    26    19    14    43    26    13      4     3     1
============                      16%    4%   12%   19%   17%   20%    5%   16%   40%    34%   27%    11%   10%   25%   39%   15%   16%   29%    12%   19%    5%
                                                B    BC     B                 G    GH            G                 MU MPQSU     U     U   LMU                   
                                                                                                                          L                                     

 c. Fair                          126     2    18    63    40     2    13    65    30      4    13      6    25    11    12    37    24     3      3     3     1
                                  13%    3%   10%   15%   13%   12%    4%   14%   34%    18%   16%     8%   10%   15%   34%   13%   15%    7%     8%   19%    5%
                                                B     B     B                 G   GHK            G                    PQRSU                                     
                                                                                                                         LM                                     

 d. Poor                           32     1     3    14    13     1     5     9     5      4     9      3     1     7     2     6     2    10      1     -     -
                                   3%    1%    2%    3%    4%    7%    1%    2%    6%    16%   11%     4%    *%   10%    5%    2%    1%   22%     4%            
                                                                                                GH                 MQ                   MOPQS                   
                                                                                                                                            L                   

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q16 Page 27
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                    16. How would you rate the overall quality of services provided by Concord Public Works?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

e. Don’t Know / No Answer          20     -     1     4    14     1     6     4     1      -     9      5     4     -     1     3     5     -      -     -     3

MEAN                             3.23  3.57  3.31  3.18  3.16  3.15  3.63  3.11  2.61   2.75  2.94   3.37  3.39  3.01  2.85  3.28  3.07  2.80   3.26  3.37  3.36
                                       CDEF    DE                    HIJK    IJ                  I   NOQR  NOQR              NOQR     R           OR     R    OR
STANDARD DEVIATION               0.79  0.61  0.72  0.82  0.79  0.93  0.62  0.71  0.72   1.02  0.97   0.78  0.67  0.96  0.93  0.77  0.66  1.13   0.79  0.81  0.59
STANDARD ERROR                   0.03  0.08  0.06  0.04  0.06  0.25  0.03  0.04  0.08   0.37  0.15   0.09  0.04  0.16  0.16  0.06  0.07  0.26   0.14  0.21  0.12

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q17 Page 28

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                          17. How would you rate your satisfaction with the maintenance of Town roads?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                  1017    87   172   413   326    20   360   460    87     25    86     85   256    74    36   292   162    43     33    16    21
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         861    71   150   328   295    17   347   372    54     10    79     77   230    54    17   252   134    36     29    14    18
=========                         85%   81%   87%   79%   90%   86%   96%   81%   62%    39%   91%    90%   90%   73%   47%   86%   83%   83%    89%   87%   87%
                                                D           D         HIJ    IJ                HIJ     NO    NO     O           O     O     O      O     O     O

 a. Very satisfied                307    28    58   107   107     7   175    99     6      2    25     30    96    17     2    90    32     9     16     8     7
                                  30%   33%   34%   26%   33%   35%   49%   22%    7%     9%   29%    36%   37%   23%    7%   31%   20%   21%    49%   50%   32%
                                                                     HIJK     I                  I     OQ    OQ     O          OQ     O         NOQR    OQ     O

 b. Somewhat satisfied            553    42    92   221   187    10   172   273    47      7    54     47   134    37    15   162   102    26     13     6    11
                                  54%   49%   53%   54%   58%   52%   48%   59%   55%    30%   62%    55%   52%   50%   40%   55%   63%   62%    40%   37%   55%
                                                                              G                                                      OS                         

Bottom 2 NET                      157    16    22    85    31     3    13    88    33     15     7      8    26    20    19    40    28     7      4     2     3
============                      15%   19%   13%   21%   10%   14%    4%   19%   38%    61%    9%    10%   10%   27%   53%   14%   17%   17%    11%   13%   13%
                                                     CE                      GK   GHK    GHK                       LM QRSTU                                     
                                                                                                                       LMNP                                     

 c. Not very satisfied            121     6    18    70    26     1    12    67    26     11     5      5    24    10    11    32    26     6      4     1     3
                                  12%    7%   10%   17%    8%    7%    3%   15%   29%    43%    6%     6%    9%   14%   29%   11%   16%   15%    11%    6%   13%
                                                    BCE                       G   GHK     GK                           LMPT           L                         

 d. Not at all satisfied           36    10     4    15     5     1     1    21     7      4     2      3     3    10     9     8     2     1      -     1     -
                                   4%   12%    2%    4%    1%    7%    *%    4%    9%    18%    2%     4%    1%   13%   24%    3%    1%    1%           6%      
                                        CDE                                   G     G                           LMPQR LMPQR                                     

e. Don’t Know / No Answer           5     -     1     -     4     -     1     -     1      -     3      1     1     -     1     1     -     -      -     -     2

MEAN                             3.11  3.02  3.19  3.02  3.22  3.14  3.44  2.98  2.60   2.31  3.18   3.23  3.26  2.83  2.30  3.14  3.02  3.03   3.38  3.31  3.19
                                                D          BD        HIJK    IJ                HIJ    NOQ  NOQR     O          NO     O     O   NOQR    NO    NO

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q17 Page 29
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                          17. How would you rate your satisfaction with the maintenance of Town roads?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

STANDARD DEVIATION               0.74  0.94  0.71  0.76  0.65  0.84  0.58  0.74  0.75   0.89  0.65   0.72  0.67  0.93  0.92  0.71  0.63  0.66   0.68  0.88  0.66
STANDARD ERROR                   0.03  0.13  0.05  0.04  0.05  0.22  0.03  0.04  0.08   0.32  0.09   0.08  0.04  0.16  0.16  0.05  0.06  0.15   0.12  0.23  0.13

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q18 Page 30

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                  18. How would you rate your satisfaction with the Town’s snow plowing and winter maintenance?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   982    85   167   409   310    11   346   448    87     25    76     77   250    69    35   283   159    41     31    16    20
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         878    69   158   357   284    10   335   387    64     20    72     73   233    50    28   259   136    38     27    15    19
=========                         89%   81%   94%   87%   92%   88%   97%   86%   74%    81%   94%    95%   93%   72%   81%   92%   85%   93%    89%   94%   93%
                                               BD           B          HI     I                  I     NQ     N                 N           N      N     N     N

 a. Very satisfied                491    50    97   191   150     3   239   186    21     14    31     47   132    31    15   138    76    20     15    12     6
                                  50%   59%   58%   47%   48%   29%   69%   42%   24%    55%   41%    61%   53%   45%   44%   49%   47%   48%    48%   76%   31%
                                               DF                     HIK     I                         U     U                                      NOPQU      
                                                                                                                                                         M      

 b. Somewhat satisfied            387    19    61   166   135     7    96   201    43      6    41     26   101    19    13   121    60    18     13     3    13
                                  39%   22%   36%   41%   43%   59%   28%   45%   49%    26%   54%    33%   40%   27%   37%   43%   38%   45%    41%   17%   62%
                                                B     B     B     B           G     G            G            T                 T                          LMNQT

Bottom 2 NET                      104    16     9    52    25     1    11    61    23      5     4      4    18    20     7    24    23     3      3     1     1
============                      11%   19%    6%   13%    8%   12%    3%   14%   26%    19%    6%     5%    7%   28%   19%    8%   15%    7%    11%    6%    7%
                                         CE           C                       G   GHK                           PRSTU                 L                         
                                                                                                                   LM                                           

 c. Not very satisfied             80     8     8    43    21     -    11    45    17      4     3      4    15    11     5    21    17     2      3     -     1
                                   8%    9%    5%   10%    7%          3%   10%   20%    15%    4%     5%    6%   15%   14%    7%   11%    5%    11%          7%
                                                      C                       G   GHK                                                                           

 d. Not at all satisfied           24     8     1     9     4     1     -    16     6      1     1      -     3     9     2     3     6     1      -     1     -
                                   2%    9%    1%    2%    1%   12%          4%    7%     4%    1%           1%   13%    6%    1%    4%    2%           6%      
                                        CDE                                                                      MPQR                                           

e. Don’t Know / No Answer          40     2     5     4    20     9    15    12     1      -    13      8     6     5     2    10     3     1      2     -     3

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q18 Page 31
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                  18. How would you rate your satisfaction with the Town’s snow plowing and winter maintenance?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

MEAN                             3.37  3.31  3.51  3.32  3.39  3.04  3.66  3.24  2.91   3.33  3.34   3.56  3.45  3.03  3.18  3.39  3.29  3.38   3.37  3.63  3.25
                                             BDEF                    HIJK     I                  I  NOPQU   NOQ                 N     N     N            N      
STANDARD DEVIATION               0.74  0.99  0.63  0.75  0.68  0.93  0.54  0.78  0.84   0.89  0.63   0.60  0.66  1.06  0.89  0.67  0.80  0.70   0.69  0.81  0.58
STANDARD ERROR                   0.03  0.14  0.05  0.04  0.05  0.28  0.03  0.04  0.09   0.32  0.10   0.07  0.04  0.19  0.15  0.05  0.08  0.16   0.13  0.21  0.12

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q19 Page 32

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                             19. How would you rate your satisfaction with the Town’s water service?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   961    86   166   382   309    19   339   434    84     24    80     80   248    67    33   275   153    40     29    16    20
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         889    82   155   356   280    15   326   396    72     22    73     78   233    57    30   249   140    40     28    16    19
=========                         92%   95%   94%   93%   91%   83%   96%   91%   86%    93%   91%    98%   94%   86%   90%   90%   91%   98%    97%  100%   97%
                                                                       HI                              NP                                   N        MNOPQ      

 a. Very satisfied                565    55   106   236   159     9   273   218    28      7    39     53   170    30    15   165    66    22     16    12    15
                                  59%   63%   64%   62%   51%   46%   81%   50%   34%    28%   49%    66%   69%   45%   46%   60%   43%   54%    54%   75%   76%
                                                E     E              HIJK     I                        NQ   NOQ                 Q                      NOQ   NOQ

 b. Somewhat satisfied            325    28    49   120   121     7    53   179    44     16    34     25    62    27    14    84    74    18     12     4     4
                                  34%   32%   30%   31%   39%   38%   16%   41%   52%    65%   42%    32%   25%   40%   44%   30%   48%   44%    43%   25%   20%
                                                                              G     G      G     G                        M        LMPU                         

Bottom 2 NET                       72     4    10    26    29     3    13    38    12      2     7      2    16    10     3    26    13     1      1     -     1
============                       8%    5%    6%    7%    9%   17%    4%    9%   14%     7%    9%     2%    6%   14%   10%   10%    9%    2%     3%          3%
                                                                              G     G                              LR           L                               

 c. Not very satisfied             58     4     9    21    21     3    13    33     8      2     2      2    15     7     3    21     9     1      1     -     1
                                   6%    5%    6%    5%    7%   17%    4%    8%    9%     7%    3%     2%    6%   10%    8%    8%    6%    2%     3%          3%
                                                                              G                                                 L                               

 d. Not at all satisfied           14     -     1     5     8     -     -     5     4      -     5      -     1     3     1     5     4     -      -     -     -
                                   1%          1%    1%    3%                1%    5%           6%           *%    5%    2%    2%    3%                         

e. Don’t Know / No Answer          61     1     7    31    21     2    22    25     4      1     9      6     8     7     4    18     8     2      4     -     3

MEAN                             3.50  3.59  3.58  3.54  3.39  3.29  3.77  3.40  3.15   3.21  3.33   3.64  3.62  3.26  3.34  3.49  3.32  3.52   3.51  3.75  3.73
                                          E     E     E              HIJK     I                       NOQ  NOPQ                NQ                      NOQ   NOQ
STANDARD DEVIATION               0.68  0.58  0.63  0.66  0.73  0.75  0.51  0.68  0.79   0.56  0.82   0.53  0.62  0.83  0.73  0.72  0.70  0.54   0.58  0.45  0.53
STANDARD ERROR                   0.03  0.08  0.05  0.04  0.06  0.21  0.03  0.04  0.09   0.21  0.13   0.06  0.04  0.14  0.13  0.05  0.07  0.13   0.11  0.12  0.11

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q20 Page 33

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                           20. Please indicate your consideration of the price of  - Water Services?  

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   845    76   150   350   252    17   303   405    81     23    33     68   208    57    27   260   143    29     28    13    13
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Good Bargain                   123    15    31    43    31     2    67    47     2      1     6     17    30     6     3    30    16     7      7     3     3
                                  15%   20%   21%   12%   12%   10%   22%   12%    3%     3%   18%    25%   14%   11%   12%   12%   12%   25%    24%   21%   23%
                                                D                     HIJ     I                        PQ                                                       

b. Reasonably Priced              588    52   104   246   173    13   215   286    53     15    18     47   155    40    18   175    95    21     19     9     8
                                  70%   69%   69%   70%   68%   76%   71%   71%   66%    64%   56%    70%   74%   71%   68%   68%   67%   73%    67%   69%   59%

c. Excessively Price              134     8    15    61    48     2    21    72    25      8     8      4    23    10     5    54    31     1      2     1     2
                                  16%   11%   10%   17%   19%   14%    7%   18%   31%    33%   26%     5%   11%   18%   19%   21%   22%    2%     8%    9%   18%
                                                      C     C                 G    GH            G            R     R     R  LMRS   LMR                         

d. Don’t Use Service               37     2     5    20    11     -    14    13     3      -     8      5     8     3     4     3     8     2      3     -     1

e. Don’t Know / No Answer         140     9    18    44    67     3    44    41     4      1    49     13    40    14     7    30    11    12      2     2     8

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q21 Page 34

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                            21. Please indicate your consideration of the price of  - Sewer Services?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   421    39    66   170   136     9   156   196    35     14    21     33   107    33    11   129    71    16     13     5     3
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Good Bargain                    48     5    11    14    17     1    25    17     1      -     5      9    10     1     3     9     5     4      4     1     2
                                  11%   14%   16%    8%   13%   11%   16%    9%    2%          25%    27%    9%    4%   30%    7%    7%   22%    32%   22%   50%
                                                                        I                             MPQ                                                       

b. Reasonably Priced              282    28    49   112    87     6   112   141    20      2     6     21    75    25     6    93    38    13      9     2     1
                                  67%   71%   73%   66%   64%   70%   72%   72%   57%    12%   31%    62%   70%   76%   55%   72%   54%   78%    68%   38%   20%
                                                                       JK    JK                               U     U          QU           U                   

c. Excessively Price               91     6     7    44    32     2    18    38    15     12     9      3    22     7     2    27    28     -      -     2     1
                                  22%   15%   11%   26%   24%   19%   12%   19%   41%    88%   44%    10%   21%   20%   15%   21%   39%                40%   30%
                                                      C     C                      GH     GH    GH                                  LMP                         

d. Don’t Use Service              360    30    72   153   100     6   128   173    35      8    16     33    82    21    16   111    54    11     15     7    11

e. Don’t Know / No Answer         240    18    34    90    94     5    77    91    17      3    53     19    68    21    10    53    37    16      5     3     8

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q22 Page 35

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                      22. Please indicate your consideration of the price of  - Trash and Recycling Pickup?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   749    68   138   313   215    16   278   337    70     21    42     57   191    47    25   232   113    29     31    11    11
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Good Bargain                    95    14    23    38    19     -    59    29     1      -     6      9    37    10     3    15     6     5      7     1     1
                                  13%   21%   17%   12%    9%         21%    8%    1%          15%    16%   19%   20%   13%    7%    5%   18%    23%   12%   11%
                                          E                            HI     I                              PQ     Q                             PQ            

b. Reasonably Priced              404    37    83   170   105     8   181   182    23      1    16     27   117    26    13   136    47     8     19     6     6
                                  54%   55%   60%   54%   49%   51%   65%   54%   33%     6%   39%    47%   61%   55%   51%   59%   42%   27%    59%   55%   52%
                                                                     HIJK    IJ     J            J           QR                QR                               

c. Excessively Price              250    16    32   104    90     8    38   127    46     20    19     21    38    12     9    80    60    16      6     4     4
                                  33%   23%   23%   33%   42%   49%   14%   38%   65%    94%   46%    37%   20%   25%   36%   35%   53%   55%    18%   33%   37%
                                                      C    BC                 G    GH   GHIK     G     MS                      MS  MNPS    MS                   

d. Don’t Use Service              168    12    19    68    66     2    53    84    14      2    15     14    38    17     6    39    33    11      2     2     6

e. Don’t Know / No Answer         106     8    15    32    49     3    30    39     3      1    33     14    27     9     6    22    16     3      -     3     6

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q23 Page 36

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                              23. Please indicate your consideration of the price of  -Electricity?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   973    83   164   400   307    19   345   443    84     25    76     83   238    71    33   284   156    40     33    16    20
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Good Bargain                   249    36    46   100    63     4   116   100    12      2    18     32    78    26     4    44    34    12     10     4     5
                                  26%   44%   28%   25%   21%   23%   34%   23%   15%    10%   23%    38%   33%   37%   12%   15%   22%   31%    30%   27%   25%
                                        CDE                           HIJ                             OPQ   OPQ    OP                                           

b. Reasonably Priced              595    40    96   255   191    13   203   274    58     14    47     41   143    36    23   190    95    26     21     8    12
                                  61%   48%   59%   64%   62%   70%   59%   62%   69%    58%   61%    50%   60%   51%   70%   67%   61%   66%    63%   50%   60%
                                                      B                                                                   L     L                               

c. Excessively Price              128     7    22    45    53     1    26    69    14      8    12     10    17     9     6    50    27     1      2     4     3
                                  13%    8%   14%   11%   17%    7%    7%   16%   16%    33%   16%    12%    7%   13%   18%   18%   17%    3%     7%   23%   15%
                                                           BD                 G                                               MRS    MR                         

d. Don’t Use Service                8     1     1     2     4     -     1     2     2      -     3      1     1     2     -     -     2     1      -     -     1

e. Don’t Know / No Answer          42     3     8    11    19     1    15    14     2      -    11      3    18     1     4     9     3     2      -     -     2

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q24 Page 37

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                    24. Please indicate your consideration of the price of  - Beede Swim and Fitness Center?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   562    56   102   224   170    11   174   269    54     18    47     56   120    34     8   193    92    27     19     6     9
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Good Bargain                    55    10    12    20    14     -    25    25     2      -     4      6    14     4     1    12    11     2      1     1     3
                                  10%   17%   12%    9%    8%         14%    9%    3%           8%    11%   12%   12%    8%    6%   12%    8%     8%   11%   30%
                                                                        I                                                                                       

b. Reasonably Priced              148    20    30    63    33     1    60    65    11      4     8     20    40     9     1    46    17     5      5     2     2
                                  26%   36%   29%   28%   19%    9%   35%   24%   20%    21%   17%    36%   34%   27%   13%   24%   18%   18%    27%   42%   27%
                                                                       HI                                                                                       

c. Excessively Price              360    26    60   141   123    10    89   179    42     14    36     30    65    21     6   135    65    20     12     3     4
                                  64%   47%   59%   63%   72%   91%   51%   67%   77%    79%   76%    53%   54%   61%   80%   70%   70%   74%    65%   47%   43%
                                                            B   BCD           G     G            G                             LM                               

d. Don’t Use Service              345    22    53   150   117     4   145   142    22      4    32     22    96    33    23    72    55    14      9     8    12

e. Don’t Know / No Answer         114     9    18    39    43     5    42    49    11      2    10      8    41     6     7    28    14     2      5     2     2

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q25 Page 38

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                        25. Please indicate your consideration of the price of  -  Recreation Programs? 

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   390    36    87   162   101     4   148   178    31      9    25     28    66    30    13   182    40    10     11     6     4
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Good Bargain                    81    14    18    38    11     -    35    39     2      1     4      5    16     9     3    37     4     2      3     -     2
                                  21%   38%   21%   24%   10%         24%   22%    5%    14%   15%    17%   24%   29%   25%   20%   10%   21%    30%         45%
                                          E           E                 I     I                                                                                 

b. Reasonably Priced              245    17    58   101    65     4   102   113    16      4    10     16    42    14    10   116    29     6      4     6     2
                                  63%   48%   67%   62%   64%  100%   69%   63%   52%    40%   40%    58%   65%   46%   75%   64%   71%   59%    31%  100%   55%
                                                               BCDE     K                                     S           S     S     S              NPQRS      
                                                                                                                                                        LM      

c. Excessively Price               65     5    10    23    26     -    10    26    13      4    11      7     7     7     -    29     7     2      4     -     -
                                  17%   14%   12%   14%   26%          7%   15%   43%    46%   45%    25%   11%   25%         16%   18%   20%    39%            
                                                           CD                 G    GH      G    GH                                                              

d. Don’t Use Service              440    36    61   187   147    10   157   190    41     13    38     41   132    35    19    65    88    21     14     7    18

e. Don’t Know / No Answer         191    15    25    64    82     6    56    92    15      2    26     16    59    10     5    45    33    12      8     2     1

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q26 Page 39

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

  26. For the Town Government, how much of a priority for you is it that the Town uses its financial resources to make its buildings and vehicles more energy 
                                                                           efficient?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   995    86   170   401   319    19   352   449    85     24    84     84   250    74    35   287   158    39     33    16    19
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. High Priority                  366    44    69   127   114    12   163   145    12      4    42     48   102    22    11    96    32    13     26     7     9
                                  37%   52%   41%   32%   36%   61%   46%   32%   14%    17%   50%    57%   41%   30%   31%   34%   20%   34%    77%   46%   47%
                                         DE     D                 D    HI     I                 HI  MNOPQ     Q                 Q             OPQRTU           Q
                                                                                                                                                 LMN            

b. Moderate Priority              458    25    79   198   150     5   147   227    52      6    26     31   126    33    19   140    77    10      7     6     8
                                  46%   29%   47%   49%   47%   28%   42%   50%   61%    24%   31%    37%   50%   45%   54%   49%   49%   26%    21%   40%   44%
                                                B     B     B                GK   GJK                       LRS     S    RS     S     S                         

c. Low Priority                   171    17    21    76    55     2    42    77    22     14    16      5    22    18     5    51    48    16      1     2     2
                                  17%   19%   12%   19%   17%   11%   12%   17%   25%    60%   19%     5%    9%   25%   15%   18%   31%   41%     2%   14%   10%
                                                      C                       G     G    GHK                      LMS         LMS MOPSU OPSTU                   
                                                                                                                                      L    LM                   

d. Don’t Know / No Answer          27     1     2    12    11     1     9    10     2      1     5      2     7     1     2     5     4     4      -     -     3

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q27 Page 40

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                             27. Which type of infrastructure improvement is your highest priority?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   928    82   155   375   300    16   327   421    79     23    78     77   232    66    35   278   141    37     30    16    16
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

g. Middle School Renovations      205    12    48    76    68     1    71   100    16      7    11     11    25     5     3   133    19     2      2     3     1
                                  22%   15%   31%   20%   23%    8%   22%   24%   21%    31%   14%    14%   11%    8%   10%   48%   13%    5%     7%   20%    8%
                                              BDF                                                                           QRSTU                               
                                                                                                                             LMNO                               

b. Sidewalks / Paths to           166    12    26    65    57     6    56    84    12      2    13     19    52    12    11    34    24     7      3     2     2
connect neighborhoods and         18%   15%   17%   17%   19%   39%   17%   20%   15%     7%   17%    25%   23%   19%   32%   12%   17%   17%     9%   12%   14%
popular destinations                                                                                   PS    PS          PS                                     

a. Public Transit Networks        153    13    18    60    57     5    50    65     9      2    27     20    33    12     5    19    29    15      9     6     5
                                  16%   16%   11%   16%   19%   34%   15%   16%   12%     7%   34%    26%   14%   18%   14%    7%   21%   41%    29%   38%   29%
                                                                                               GHI     MP     P                       P   MOP      P     P     P

c. Bike Trails and Bike Lanes     152    15    28    73    36     1    59    59    15      9     9      9    44     9     8    39    25     5     11     1     2
                                  16%   18%   18%   19%   12%    6%   18%   14%   19%    40%   12%    12%   19%   14%   22%   14%   18%   13%    37%    9%   12%
                                                      E                                   HK                                                   LNPTU            

d. Parks / Recreation              85     4    11    27    41     1    30    41     4      1     9      3    33     6     2    31     8     -      1     -     1
Facilities                         9%    5%    7%    7%   14%    8%    9%   10%    5%     3%   12%     3%   14%    9%    6%   11%    5%           5%          4%
                                                           BD                                              LQSU                 L                               

h. Water / Sewer Systems           72    11    11    32    19     -    28    29    11      1     3      6    17     5     1    11    23     4      2     1     2
                                   8%   13%    7%    8%    6%          9%    7%   14%     5%    4%     8%    7%    8%    3%    4%   16%   11%     7%    6%   10%
                                                                                    K                                                OP                         

f. Commercial / Business           52    10     6    23    12     1    17    27     5      1     2      2    15    13     2     5    10     1      -     2     1
Centers                            6%   12%    4%    6%    4%    4%    5%    7%    6%     4%    3%     3%    6%   20%    7%    2%    7%    4%          14%    4%
                                         CE                                                                   P MPQRU                                           
                                                                                                                    L                                           

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q27 Page 41
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                             27. Which type of infrastructure improvement is your highest priority?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

e. Community Centers               42     5     7    19    12     -    16    16     6      1     4      6    13     2     2     6     4     3      2     -     3
                                   5%    6%    4%    5%    4%          5%    4%    8%     3%    5%     8%    6%    3%    6%    2%    3%    9%     7%         19%
                                                                                                                                                               P

i. Don’t Know / No Answer          94     5    17    38    30     4    34    38     9      1    12      9    25     9     2    14    20     5      3     -     6

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q28 Page 42

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

  28. The Town can use zoning regulations to guide the development of the three village centers and three industrial park areas.  New/expanded business areas 
                   could create jobs and provide for a more diversified economy.  How should the Town approach the development of these areas?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   903    79   149   365   293    17   300   418    84     23    77     71   229    67    36   263   144    33     30    15    14
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Add new / additional areas     123    14    19    42    43     4    30    66    12      4    10     15    13    19    11    37    18     4      -     1     5
                                  14%   18%   13%   12%   15%   26%   10%   16%   14%    19%   13%    22%    6%   28%   31%   14%   12%   13%           7%   34%
                                                                              G                         M          MT  MPQT     M                             MT

b. Expand existing areas          376    23    62   150   133     8   131   177    33      3    31     38    79    23    12   128    56    12     12     9     5
                                  42%   29%   42%   41%   45%   45%   44%   42%   40%    13%   41%    54%   35%   35%   34%   49%   39%   37%    42%   60%   35%
                                                            B           J                              MO                       M                               

c. Keep existing areas the        404    42    67   172   118     5   139   176    39     15    36     17   137    25    13    98    70    17     17     5     4
same                              45%   54%   45%   47%   40%   28%   46%   42%   46%    67%   46%    24%   60%   38%   35%   37%   49%   50%    58%   33%   31%
                                                                                                          NOPTU                 L     L           LP            
                                                                                                              L                                                 

d. Don’t Know / No Answer         119     8    23    48    37     4    61    41     3      2    12     15    27     7     1    29    17     9      3     1     9

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q29 Page 43

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

        29. How important is using 'green initiatives', which focus on maintaining a sustainable, natural environment, in the long-term planning process?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                  1009    85   171   409   326    19   355   456    86     24    88     85   254    74    36   292   157    41     33    16    21
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         912    73   155   370   296    17   337   408    71     19    77     84   239    62    31   275   127    27     33    14    19
=========                         90%   86%   91%   91%   91%   92%   95%   89%   83%    79%   88%    99%   94%   84%   86%   94%   81%   65%   100%   92%   89%
                                                                      HIK                          MNOPQR    QR                QR             MNOPQR     R     R

 a. Very important                594    57   103   228   190    16   235   251    35     15    59     73   171    37    17   165    60    17     31     8    15
                                  59%   67%   60%   56%   58%   85%   66%   55%   40%    61%   67%    86%   67%   50%   46%   57%   38%   42%    93%   48%   70%
                                                                CDE    HI     I                  I NOPQRT NOPQR                 Q             OPQRTU           Q
                                                                                                        M                                         MN            

 b. Somewhat important            317    16    52   142   106     1   101   157    36      4    18     11    68    25    14   110    67     9      2     7     4
                                  31%   19%   31%   35%   33%    7%   29%   34%   42%    18%   21%    13%   27%   34%   39%   38%   43%   23%     7%   44%   19%
                                                F    BF    BF                 K    GK                        LS    LS    LS  LMSU  LMSU                 LS      

Bottom 2 NET                       97    12    16    38    29     1    18    48    15      5    11      1    15    11     5    17    30    14      -     1     2
============                      10%   14%    9%    9%    9%    8%    5%   11%   17%    21%   12%     1%    6%   16%   14%    6%   19%   35%           8%   11%
                                                                              G     G            G            L     L     L     L   LMP LMPTU                   

 c. Not very important             61     4    11    26    18     1    17    27    12      2     3      1    14     2     4    11    21     5      -     1     1
                                   6%    5%    7%    6%    6%    8%    5%    6%   14%     8%    3%     1%    6%    3%   10%    4%   14%   13%           8%    6%
                                                                                   GK                         L                    LMNP                         

 d. Not at all important           36     8     5    13    11     -     1    21     3      3     8      -     1     9     2     5     9     9      -     -     1
                                   4%    9%    3%    3%    3%          *%    5%    4%    13%    9%           *%   12%    4%    2%    6%   22%                 5%
                                        CDE                                   G                GHI                 MP                 M MOPQU                   

e. Don’t Know / No Answer          13     2     2     4     4     2     6     4     1      1     1      1     3     1     1     1     4     1      -     -     2

MEAN                             3.46  3.43  3.48  3.43  3.46  3.77  3.61  3.40  3.19   3.28  3.45   3.86  3.61  3.22  3.28  3.49  3.13  2.85   3.93  3.40  3.54
                                                                  B  HIJK     I                  I OPQRTU NOPQR     R     R   NQR             OPQRTU     R    QR
                                                                                                       MN                                         MN            

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q29 Page 44
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

        29. How important is using 'green initiatives', which focus on maintaining a sustainable, natural environment, in the long-term planning process?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

STANDARD DEVIATION               0.76  0.96  0.74  0.75  0.75  0.59  0.60  0.80  0.81   1.08  0.93   0.37  0.61  1.00  0.83  0.66  0.86  1.20   0.26  0.65  0.83
STANDARD ERROR                   0.03  0.13  0.06  0.04  0.06  0.17  0.03  0.05  0.09   0.40  0.13   0.04  0.04  0.17  0.14  0.05  0.09  0.28   0.05  0.17  0.16

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30A Page 45

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

              30A. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Affordable Housing?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   990    84   170   403   314    20   349   450    84     24    83     83   251    71    36   285   154    43     33    16    18
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         425    45    84   153   132    12   183   155    22      4    59     80   103    29     7    92    52    24     19     7    12
=========                         43%   53%   49%   38%   42%   61%   53%   35%   27%    17%   72%    97%   41%   41%   20%   32%   34%   57%    56%   43%   69%
                                          D     D                     HIJ                     GHIJ PQRSTU     O                            OP    OPQ       MNOPQ
                                                                                                      MNO                                                       

 5- Most pressing                 225    27    39    85    66     7    85    82    16      4    38     73    40     9     4    33    31    16      6     4     9
                                  23%   32%   23%   21%   21%   37%   24%   18%   19%    17%   46%    88%   16%   13%   10%   12%   20%   38%    19%   23%   50%
                                                                                               GHI PQRSTU                                MNOP              NOPQS
                                                                                                      MNO                                                      M

 4                                200    18    45    67    65     5    98    74     7      -    21      7    63    20     4    59    21     8     12     3     3
                                  20%   21%   26%   17%   21%   24%   28%   16%    8%          26%     8%   25%   28%   10%   21%   14%   19%    37%   20%   19%
                                                D                      HI     I                  I          LOQ     L           L                LOQ            

3                                 228    15    37   100    73     3    80   114    18      1    15      -    70    17     9    71    32    11      7     8     3
                                  23%   18%   22%   25%   23%   15%   23%   25%   21%     3%   19%          28%   24%   24%   25%   21%   27%    22%   49%   18%
                                                                        J     J                                                                          Q      

Bottom 2 NET                      337    24    49   150   110     5    85   181    44     19     8      3    79    25    20   123    70     7      7     1     2
============                      34%   29%   29%   37%   35%   24%   24%   40%   52%    81%   10%     3%   31%   35%   56%   43%   46%   16%    22%    8%   13%
                                                      C                 K    GK    GK    GHK                LTU   LTU MRSTU MRSTU MRSTU            L            
                                                                                                                          L     L     L                         

 2                                148     6    24    71    46     1    51    74    17      1     5      1    40     8     7    64    18     3      7     -     1
                                  15%    7%   14%   18%   15%    5%   15%   17%   20%     3%    6%     1%   16%   11%   20%   22%   11%    6%    22%          7%
                                                      B                       K     K                         L           L  LQRU     L            L            

 1- Least pressing                190    18    25    79    63     4    34   107    27     19     3      2    39    17    13    59    53     4      -     1     1
                                  19%   22%   15%   20%   20%   19%   10%   24%   32%    78%    3%     2%   16%   24%   36%   21%   34%   10%           8%    6%
                                                                             GK    GK   GHIK                 LU    LU LMRTU    LU MPRTU                         
                                                                                                                                      L                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30A Page 46
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

              30A. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Affordable Housing?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Don't Know/No Answer               32     3     2    10    15     1    12     9     3      1     6      3     5     3     1     7     8     -      -     -     5

MEAN                             3.12  3.34  3.29  3.02  3.08  3.54  3.43  2.89  2.61   1.75  4.04   4.80  3.10  2.95  2.39  2.80  2.74  3.69   3.54  3.49  4.00
                                                D                     HIJ     J     J         GHIJ PQRSTU   OPQ     O                   MNOPQ   NOPQ    OP MNOPQ
                                                                                                      MNO                                                       
STANDARD DEVIATION               1.42  1.53  1.36  1.41  1.42  1.53  1.27  1.41  1.48   1.53  1.11   0.71  1.29  1.38  1.35  1.30  1.54  1.32   1.05  1.14  1.25
STANDARD ERROR                   0.05  0.21  0.11  0.08  0.11  0.41  0.07  0.08  0.17   0.57  0.17   0.08  0.08  0.24  0.23  0.09  0.16  0.30   0.19  0.30  0.27

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30B Page 47

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

             30B. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Economic Development?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   976    82   167   397   311    20   342   446    84     24    80     79   247    71    35   285   151    43     33    16    17
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         354    28    60   143   117     6   130   166    30      7    21     31    88    33    10    98    63    14      1     6     9
=========                         36%   34%   36%   36%   38%   33%   38%   37%   36%    27%   26%    40%   35%   47%   29%   35%   41%   34%     2%   40%   53%
                                                                                                        S     S     S     S     S     S     S            S     S

 5- Most pressing                  81    13    17    33    16     2    32    36     4      3     6     10    13    16     -    20    13     4      1     -     2
                                   8%   16%   10%    8%    5%   10%    9%    8%    5%    14%    7%    13%    5%   23%          7%    9%   10%     2%         14%
                                          E                                                             S        MPQS                                           

 4                                272    15    43   110   101     4    98   130    26      3    15     21    74    17    10    78    49    10      -     6     7
                                  28%   18%   26%   28%   33%   23%   29%   29%   31%    13%   19%    26%   30%   24%   29%   28%   32%   23%          40%   39%
                                                            B                                                                                                   

3                                 370    25    58   144   135     8   128   166    32      2    42     31    89    24    17   120    45    21     13     5     6
                                  38%   31%   35%   36%   43%   43%   37%   37%   38%    10%   52%    39%   36%   34%   47%   42%   30%   50%    40%   29%   35%
                                                                        J                        J                              Q                               

Bottom 2 NET                      252    29    49   110    59     5    84   113    22     15    17     17    70    14     8    66    44     7     19     5     2
============                      26%   36%   29%   28%   19%   24%   25%   25%   26%    63%   21%    21%   28%   19%   24%   23%   29%   16%    58%   31%   12%
                                          E     E     E                                  GHK                  U                               NOPQRU            
                                                                                                                                                  LM            

 2                                168    16    29    78    41     4    54    76    16      9    13     16    42    10     4    43    28     6     15     3     2
                                  17%   20%   17%   20%   13%   19%   16%   17%   19%    36%   16%    20%   17%   14%   10%   15%   19%   13%    45%   17%   12%
                                                      E                                                                                       OPQRTU            
                                                                                                                                                 LMN            

 1- Least pressing                 84    13    20    32    19     1    30    37     6      7     4      1    28     4     5    23    15     1      4     2     -
                                   9%   16%   12%    8%    6%    5%    9%    8%    7%    28%    5%     1%   11%    5%   14%    8%   10%    3%    13%   14%      
                                                                                                             LR           L     L     L                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30B Page 48
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

             30B. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Economic Development?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Don't Know/No Answer               46     5     6    16    19     1    19    14     4      1     9      7    10     4     2     8    10     -      -     -     6

MEAN                             3.10  2.98  3.05  3.09  3.18  3.13  3.14  3.12  3.07   2.51  3.07   3.30  3.01  3.45  2.92  3.10  3.11  3.24   2.33  2.95  3.55
                                                                        J     J                       MOS     S MOPQS     S     S     S     S            S  MOPS
STANDARD DEVIATION               1.06  1.29  1.15  1.06  0.93  1.02  1.08  1.05  0.99   1.42  0.92   0.98  1.07  1.14  0.98  1.02  1.13  0.93   0.79  1.09  0.91
STANDARD ERROR                   0.04  0.18  0.09  0.06  0.07  0.28  0.06  0.06  0.11   0.52  0.14   0.11  0.07  0.20  0.17  0.07  0.12  0.21   0.14  0.28  0.20

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30C Page 49

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

        30C. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Clean Energy / Sustainability?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   991    84   169   403   316    19   348   451    85     25    83     82   247    71    36   290   156    43     33    15    19
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         597    55   106   232   190    15   241   257    37      9    53     71   159    37    17   176    64    23     29     8    14
=========                         60%   65%   62%   58%   60%   81%   69%   57%   44%    37%   65%    87%   64%   52%   46%   61%   41%   53%    86%   53%   74%
                                                                  D    HI     I                  I NOPQRT    OQ                 Q             NOPQRT          OQ
                                                                                                        M                                          M            

 5- Most pressing                 323    41    62   116    95     9   131   138    15      4    35     40    92    25    11    72    29    13     26     4    12
                                  33%   49%   37%   29%   30%   48%   38%   31%   18%    17%   42%    49%   37%   35%   31%   25%   19%   31%    78%   29%   61%
                                         DE                             I     I                  I     PQ    PQ                               NOPQRT       OPQRT
                                                                                                                                                  LM          MN

 4                                274    13    44   116    95     6   109   120    22      5    19     32    67    13     6   105    35    10      3     4     2
                                  28%   16%   26%   29%   30%   33%   31%   27%   25%    20%   23%    39%   27%   18%   16%   36%   22%   23%     8%   25%   13%
                                                      B     B                                       NOQSU     S             NOQSU     S                         
                                                                                                                                M                               

3                                 255    12    43   104    95     1    76   118    31      9    21      7    59    16    13    85    50    11      4     7     3
                                  26%   15%   25%   26%   30%    5%   22%   26%   36%    35%   26%     9%   24%   23%   35%   29%   32%   26%    14%   47%   17%
                                                F    BF    BF                       G                         L          LS    LS    LS     L           LS      

Bottom 2 NET                      139    17    21    68    31     2    32    75    17      7     8      3    29    18     7    29    43     9      -     -     2
============                      14%   20%   12%   17%   10%   13%    9%   17%   20%    28%   10%     4%   12%   25%   19%   10%   27%   20%                 9%
                                          E           E                       G     G                         L   LMP     L     L  LMPU                         

 2                                 95     7    14    51    23     -    25    48    12      3     7      2    26     9     4    19    30     5      -     -     1
                                  10%    9%    8%   13%    7%          7%   11%   14%    12%    9%     3%   11%   12%   10%    6%   19%   11%                 4%
                                                                                                              L                     LPU                         

 1- Least pressing                 43    10     7    17     8     2     6    27     5      4     1      1     3     9     3    10    12     4      -     -     1
                                   4%   11%    4%    4%    2%   13%    2%    6%    6%    16%    1%     1%    1%   13%    9%    3%    8%   10%                 5%
                                        CDE                                  GK                                   LMP                LM                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30C Page 50
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

        30C. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Clean Energy / Sustainability?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Don't Know/No Answer               31     3     3     9    14     2    13     8     3      -     7      4     9     3     1     3     6     -      -     1     4

MEAN                             3.75  3.83  3.83  3.65  3.78  4.03  3.96  3.65  3.36   3.09  3.96   4.32  3.89  3.49  3.49  3.72  3.24  3.54   4.65  3.82  4.21
                                                                      HIJ    IJ                HIJ NOPQRT   NOQ                 Q             NOPQRT       NOPQR
                                                                                                        M                                         LM            
STANDARD DEVIATION               1.14  1.42  1.14  1.14  1.04  1.35  1.03  1.19  1.11   1.30  1.06   0.82  1.07  1.41  1.29  1.02  1.20  1.30   0.72  0.88  1.20
STANDARD ERROR                   0.04  0.20  0.09  0.06  0.08  0.38  0.06  0.07  0.12   0.47  0.16   0.09  0.07  0.24  0.22  0.07  0.12  0.30   0.13  0.24  0.25

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30D Page 51

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

            30D. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Public Transportation?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   992    85   169   404   316    19   349   449    87     25    83     82   250    70    36   288   156    42     33    16    19
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         429    39    79   170   132     9   161   182    36      6    44     45   117    32    15    96    60    20     26    11     8
=========                         43%   45%   47%   42%   42%   48%   46%   41%   42%    25%   53%    55%   47%   45%   41%   33%   39%   49%    78%   69%   41%
                                                                                                       PQ     P                               NOPQRU    PQ      
                                                                                                                                                  LM            

 5- Most pressing                 194    15    34    74    67     4    64    91    15      4    21     23    40    14     7    38    35    11     13     8     5
                                  20%   18%   20%   18%   21%   22%   18%   20%   17%    15%   25%    28%   16%   20%   19%   13%   23%   27%    39%   51%   26%
                                                                                                       MP                             P           MP MNOPQ      

 4                                236    23    45    96    66     5    97    91    21      2    23     22    76    18     8    59    25     9     13     3     3
                                  24%   28%   27%   24%   21%   26%   28%   20%   25%    10%   28%    27%   31%   25%   22%   20%   16%   22%    39%   19%   16%
                                                                        H                                    PQ                                   PQ            

3                                 275    21    51   106    90     8    93   133    28      4    17     22    72    11    10    87    49     8      6     4     7
                                  28%   25%   30%   26%   28%   40%   27%   30%   33%    15%   21%    27%   29%   16%   28%   30%   31%   20%    17%   23%   39%

Bottom 2 NET                      287    26    38   127    93     2    95   133    22     15    22     15    62    27    12   105    47    13      2     1     4
============                      29%   30%   23%   32%   30%   12%   27%   30%   26%    61%   26%    18%   25%   38%   32%   36%   30%   31%     5%    8%   19%
                                                     CF                                                 S     S   LST    ST  LMST    ST     S                   

 2                                180    11    24    85    59     -    57    92    13      2    16     10    42    13     9    65    25    12      2     1     1
                                  18%   13%   14%   21%   19%         16%   20%   15%     8%   19%    12%   17%   18%   25%   23%   16%   29%     5%    8%    7%
                                                                                                              S          SU   LSU          SU                   

 1- Least pressing                107    15    14    42    34     2    38    41     9     13     6      5    20    14     2    40    23     1      -     -     2
                                  11%   17%    8%   10%   11%   12%   11%    9%   11%    52%    7%     6%    8%   20%    6%   14%   14%    2%                12%
                                          C                                             GHIK                      LMR           R     R                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30D Page 52
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

            30D. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Public Transportation?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Don't Know/No Answer               30     2     4     9    14     1    12    11     1      -     6      4     6     4     1     4     5     1      -     -     4

MEAN                             3.23  3.16  3.36  3.19  3.23  3.45  3.26  3.22  3.22   2.27  3.46   3.58  3.30  3.07  3.22  2.96  3.17  3.42   4.11  4.12  3.35
                                                                        J     J     J            J   MNPQ     P                             P NOPQRU NOPQR      
                                                                                                                                                  LM     M      
STANDARD DEVIATION               1.26  1.34  1.19  1.25  1.27  1.23  1.24  1.24  1.21   1.56  1.25   1.20  1.16  1.44  1.21  1.23  1.34  1.24   0.89  1.05  1.30
STANDARD ERROR                   0.05  0.18  0.09  0.07  0.10  0.34  0.07  0.07  0.13   0.56  0.19   0.14  0.07  0.25  0.21  0.09  0.14  0.29   0.16  0.27  0.27

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30E Page 53

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

         30E. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Land-Use / Land Conservation?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   997    85   169   407   317    19   351   453    85     24    85     84   252    71    35   290   156    43     33    16    18
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         681    49   125   282   216    10   261   302    46     15    58     51   208    49    20   202    81    24     27     9     9
=========                         68%   57%   74%   69%   68%   53%   74%   67%   54%    61%   69%    61%   82%   69%   56%   70%   52%   56%    82%   60%   48%
                                                B                      HI     I                           OPQRU                 Q              LOQRU            
                                                                                                              L                                                 

 5- Most pressing                 360    29    78   155    92     6   133   162    25     12    27     27   138    21    10    75    46    11     22     5     6
                                  36%   34%   46%   38%   29%   34%   38%   36%   30%    51%   32%    32%   55%   30%   28%   26%   29%   25%    68%   29%   33%
                                                E     E                                                   PQRTU                               OPQRTU            
                                                                                                            LNO                                   LN            

 4                                321    20    47   126   124     4   128   139    20      2    31     24    70    28    10   127    36    13      5     5     3
                                  32%   23%   28%   31%   39%   20%   36%   31%   24%    10%   37%    29%   28%   40%   28%   44%   23%   31%    14%   31%   15%
                                                           BC           I                                     S    SU       LMQSU                               

3                                 219    17    35    91    69     7    68   105    24      7    15     27    33     9    14    62    51     6      5     5     8
                                  22%   20%   21%   22%   22%   36%   19%   23%   28%    29%   18%    33%   13%   13%   39%   21%   33%   15%    14%   29%   42%
                                                                                                     MNPS             MNPRS     M  MNPS                     MNRS

Bottom 2 NET                       97    19     9    35    32     2    22    46    15      2    11      5    11    13     2    26    24    12      1     2     2
============                      10%   22%    5%    9%   10%   11%    6%   10%   18%    10%   13%     6%    4%   18%    5%    9%   15%   29%     4%   10%    9%
                                        CDE                                         G                              MS               LMS LMOPS                   

 2                                 50     7     6    21    16     -    13    27     9      -     1      3     7     3     1    19    12     3      1     1     -
                                   5%    8%    3%    5%    5%          4%    6%   10%           1%     3%    3%    5%    2%    7%    7%    8%     4%    4%      
                                                                              K     K                                                                           

 1- Least pressing                 47    12     3    14    15     2     9    19     6      2    10      2     4     9     1     7    12     9      -     1     2
                                   5%   14%    2%    3%    5%   11%    3%    4%    7%    10%   12%     2%    2%   13%    3%    2%    8%   21%           6%    9%
                                        CDE                                                     GH               LMOP                 M LMOPQ                   

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30E Page 54
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

         30E. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Land-Use / Land Conservation?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Don't Know/No Answer               25     2     3     6    13     1    10     7     3      1     5      2     4     3     2     3     6     -      -     -     5

MEAN                             3.90  3.55  4.12  3.95  3.82  3.66  4.03  3.88  3.59   3.92  3.76   3.86  4.31  3.69  3.76  3.84  3.59  3.32   4.45  3.73  3.63
                                               BE     B     B         HIK     I                         R PQRTU                QR             OPQRTU            
                                                                                                            LNO                                   LN            
STANDARD DEVIATION               1.09  1.41  0.99  1.06  1.06  1.27  0.98  1.10  1.23   1.33  1.26   1.00  0.92  1.31  0.99  0.96  1.20  1.48   0.89  1.15  1.25
STANDARD ERROR                   0.04  0.19  0.08  0.06  0.08  0.35  0.05  0.06  0.14   0.49  0.19   0.11  0.06  0.23  0.17  0.07  0.12  0.34   0.16  0.30  0.27

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30F Page 55

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

               30F. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Social Diversity?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   982    82   169   399   313    19   342   448    84     25    83     82   248    71    36   284   153    43     33    16    17
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         434    46    87   164   123    14   191   181    19      6    38     60   103    28    12   140    29    20     23     8    12
=========                         44%   56%   51%   41%   39%   75%   56%   40%   23%    23%   45%    73%   41%   40%   34%   49%   19%   47%    69%   49%   73%
                                         DE    DE                DE    HI     I                  I MNOPQR     Q     Q           Q           Q  MNOPQ     Q MNOPQ

 5- Most pressing                 173    18    40    59    48     8    79    66     7      4    18     38    36     7     3    53    13     9      4     5     6
                                  18%   22%   24%   15%   15%   43%   23%   15%    9%    15%   21%    47%   15%   10%    7%   19%    9%   21%    13%   30%   35%
                                                D                DE    HI                          NOPQRS                      OQ                            NOQ
                                                                                                        M                                                       

 4                                261    29    47   105    75     6   113   115    12      2    20     22    67    22    10    87    16    11     18     3     6
                                  27%   35%   28%   26%   24%   32%   33%   26%   14%     8%   24%    26%   27%   30%   27%   31%   10%   26%    56%   19%   38%
                                                                      HIJ     I                         Q     Q     Q           Q             NOPQRT           Q
                                                                                                                                                  LM            

3                                 280    17    39   115   106     3    77   132    31     12    27     16    81    19     7    84    53     5      8     3     4
                                  28%   20%   23%   29%   34%   14%   23%   30%   37%    47%   33%    19%   32%   26%   20%   30%   35%   12%    23%   19%   23%
                                                          BCF                 G     G                        LR                LR    LR                         

Bottom 2 NET                      268    19    44   120    83     2    74   135    34      7    18      7    65    24    16    60    71    17      3     5     1
============                      27%   23%   26%   30%   27%   11%   22%   30%   40%    30%   22%     8%   26%   34%   46%   21%   46%   40%     8%   32%    4%
                                                      F                       G    GK                       LSU   LSU LMPSU   LSU LMPSU   LSU            U      

 2                                131     6    22    62    40     1    43    70    15      1     3      4    32    12     8    33    32     4      2     2     -
                                  13%    7%   13%   15%   13%    5%   13%   16%   17%     2%    3%     5%   13%   17%   23%   12%   21%    9%     5%   16%      
                                                      B                 K     K     K                         L          LS          LS                         

 1- Least pressing                137    14    21    58    43     1    31    65    19      7    16      2    33    12     8    27    39    13      1     3     1
                                  14%   16%   13%   15%   14%    5%    9%   15%   23%    27%   19%     3%   13%   16%   23%    9%   25%   31%     3%   16%    4%
                                                                              G     G                        LS    LS   LSU     L LMPSU LMPSU                   

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30F Page 56
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

               30F. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Social Diversity?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Don't Know/No Answer               40     5     3    14    17     1    19    11     4      -     6      3     9     3     1     9     9     -      -     -     6

MEAN                             3.21  3.38  3.37  3.11  3.14  4.02  3.48  3.10  2.68   2.82  3.26   4.08  3.17  3.00  2.74  3.37  2.56  2.98   3.70  3.31  4.00
                                                D               BDE   HIJ     I                  I NOPQRT    OQ     Q         NOQ              MNOQR     Q NOPQR
                                                                                                        M                                                      M
STANDARD DEVIATION               1.27  1.35  1.32  1.26  1.23  1.15  1.23  1.25  1.23   1.36  1.35   1.07  1.22  1.24  1.30  1.19  1.22  1.58   0.88  1.50  0.98
STANDARD ERROR                   0.05  0.19  0.10  0.07  0.09  0.32  0.07  0.07  0.14   0.49  0.20   0.12  0.08  0.21  0.22  0.09  0.13  0.36   0.16  0.39  0.22

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30G Page 57

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

            30G. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Fiscal Responsibility?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   984    84   169   402   311    19   349   445    84     24    82     81   249    69    36   287   153    43     32    16    20
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         752    54   134   327   224    13   252   360    74     24    43     56   199    45    32   208   138    30     19    10    16
=========                         76%   64%   80%   81%   72%   68%   72%   81%   88%   100%   52%    69%   80%   65%   90%   72%   90%   70%    59%   65%   83%
                                                B    BE                 K    GK    GK   GHIK                 NS       LNPRS       NPRST                        S
                                                                                                                                     LM                         

 5- Most pressing                 419    38    78   180   119     4   136   194    44     21    24     28   110    30    17    85   108    19      5     5    11
                                  43%   45%   46%   45%   38%   21%   39%   44%   52%    89%   29%    35%   44%   44%   48%   30%   71%   44%    16%   31%   58%
                                                F                                  GK   GHIK            S    PS     S    PS       OPRST     S                LPS
                                                                                                                                    LMN                         

 4                                333    15    57   147   105     9   116   165    30      3    19     28    88    15    15   123    30    11     14     5     5
                                  34%   18%   34%   37%   34%   47%   33%   37%   36%    11%   23%    35%   36%   21%   41%   43%   19%   26%    43%   34%   24%
                                                B     B     B     B                                     Q     Q           Q   NQU                  Q            

3                                 165    15    27    54    64     4    69    62     8      -    25     20    38    13     4    62    10     3     10     3     2
                                  17%   17%   16%   14%   21%   21%   20%   14%   10%          30%    25%   15%   19%   10%   21%    7%    7%    31%   19%   10%
                                                            D          HI                       HI    OQR     Q                QR               OQRU            

Bottom 2 NET                       67    16     7    20    22     2    28    23     2      -    14      5    12    11     -    18     5    10      3     2     1
============                       7%   19%    4%    5%    7%   11%    8%    5%    2%          17%     6%    5%   16%          6%    3%   23%    10%   16%    7%
                                        CDE                             I                      GHI               LMPQ                   LMPQU                   

 2                                 53    13     5    13    22     -    21    17     1      -    14      4     4    11     -    15     3    10      3     2     1
                                   5%   16%    3%    3%    7%          6%    4%    2%          17%     4%    2%   16%          5%    2%   23%    10%   16%    7%
                                        CDE                CD           I                      GHI               LMPQ           M       LMPQU                   

 1- Least pressing                 14     3     2     7     -     2     8     6     1      -     -      1     8     -     -     3     2     -      -     -     -
                                   1%    3%    1%    2%         11%    2%    1%    1%                  2%    3%                1%    1%                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30G Page 58
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

            30G. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Fiscal Responsibility?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Don't Know/No Answer               38     3     4    11    19     1    12    15     4      1     7      5     8     6     1     6     8     -      1     -     3

MEAN                             4.11  3.86  4.21  4.20  4.03  3.68  4.01  4.18  4.37   4.89  3.64   3.96  4.16  3.93  4.38  3.95  4.56  3.91   3.65  3.80  4.34
                                              BEF   BEF                 K    GK    GK   GHIK                 PS       NPRST       NPRST                       PS
                                                                                                                          L          LM                         
STANDARD DEVIATION               0.96  1.25  0.90  0.92  0.94  1.16  1.01  0.90  0.79   0.32  1.08   0.96  0.96  1.13  0.67  0.90  0.81  1.21   0.87  1.08  0.95
STANDARD ERROR                   0.04  0.17  0.07  0.05  0.07  0.32  0.06  0.05  0.09   0.12  0.16   0.11  0.06  0.20  0.12  0.07  0.08  0.28   0.16  0.28  0.20

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30H Page 59

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                  30H. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Education?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   988    83   169   404   313    20   350   449    84     24    81     82   250    70    36   289   156    42     32    15    18
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         793    62   145   320   250    17   290   375    58     11    59     59   198    61    25   283    96    24     23    10    14
=========                         80%   75%   85%   79%   80%   85%   83%   83%   70%    45%   72%    72%   79%   88%   69%   98%   61%   58%    71%   68%   78%
                                                                       IJ    IJ                              QR   LQR       QRSTU                               
                                                                                                                              LMO                               

 5- Most pressing                 501    32    79   211   171     8   190   238    35      7    30     27   103    35    15   229    56    12      9     3    11
                                  51%   38%   47%   52%   55%   43%   54%   53%   42%    30%   37%    33%   41%   51%   43%   79%   36%   29%    29%   17%   59%
                                                            B          IK                                     T     T       OQRST                          LQRST
                                                                                                                              LMN                               

 4                                292    30    66   110    79     8   100   137    23      4    29     32    95    26     9    54    39    12     13     8     3
                                  30%   36%   39%   27%   25%   42%   29%   30%   28%    15%   35%    39%   38%   37%   26%   19%   25%   29%    42%   52%   19%
                                               DE                                                     PQU   PQU     P                              P    PU      

3                                 141    15    20    68    36     3    47    59    16      9    10     15    44     4     7     5    44     8      8     3     3
                                  14%   18%   12%   17%   11%   15%   13%   13%   19%    38%   12%    18%   17%    6%   18%    2%   28%   20%    25%   22%   18%
                                                                                                       NP    NP           P         MNP           NP            

Bottom 2 NET                       54     6     5    15    28     -    13    16     9      4    13      8     8     4     5     -    16    10      1     1     1
============                       5%    8%    3%    4%    9%          4%    3%   11%    17%   15%    10%    3%    6%   13%         10%   23%     4%   10%    4%
                                                           CD                       H           GH                                    M  MNSU                   

 2                                 23     5     2     5    11     -     7     9     3      1     3      5     5     3     1     -     7     2      1     -     -
                                   2%    6%    1%    1%    4%          2%    2%    4%     6%    4%     6%    2%    4%    2%          4%    4%     4%            

 1- Least pressing                 31     1     3    11    16     -     6     7     6      3    10      3     3     1     4     -     9     8      -     1     1
                                   3%    1%    2%    3%    5%          2%    1%    7%    11%   12%     4%    1%    2%   11%          6%   19%          10%    4%
                                                                                                GH                                      LMNQU                   

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30H Page 60
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                  30H. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Education?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Don't Know/No Answer               34     4     3     9    17     1    11    10     4      1     8      4     7     5     1     4     6     1      1     1     5

MEAN                             4.22  4.04  4.28  4.25  4.20  4.27  4.32  4.32  3.93   3.47  3.82   3.91  4.16  4.31  3.87  4.78  3.81  3.45   3.96  3.66  4.30
                                                                      IJK   IJK                         R  LQRT  LQRT       QRSTU                  R           R
                                                                                                                             LMNO                               
STANDARD DEVIATION               0.99  0.97  0.84  0.96  1.11  0.73  0.90  0.88  1.20   1.30  1.30   1.05  0.87  0.91  1.31  0.46  1.15  1.44   0.85  1.11  1.04
STANDARD ERROR                   0.04  0.14  0.07  0.05  0.08  0.20  0.05  0.05  0.13   0.48  0.20   0.12  0.05  0.16  0.22  0.03  0.12  0.33   0.16  0.30  0.22

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30I Page 61

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

  30I. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Infrastructure (streets, utilities, etc.)?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   993    84   170   405   314    20   350   451    85     25    82     81   250    71    36   287   158    43     33    16    19
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Top 2 NET                         739    54   121   309   237    18   247   354    59     20    58     53   184    66    32   213   110    38     22     7    15
=========                         74%   64%   71%   76%   75%   90%   71%   79%   70%    81%   71%    65%   74%   92%   88%   74%   69%   89%    67%   45%   80%
                                                                 BC           G                               T MPQST MPQST     T         LQT                  T
                                                                                                                    L     L                                     

 5- Most pressing                 313    27    38   158    85     4    97   152    26     16    22     19    78    40    23    67    50    17      6     4     9
                                  32%   32%   22%   39%   27%   23%   28%   34%   31%    66%   27%    23%   31%   56%   64%   23%   32%   39%    19%   25%   50%
                                                     CE                                   GK                    MPQST MPQST                                  LPS
                                                                                                                    L     L                                     

 4                                426    27    83   150   152    13   150   202    33      4    36     34   106    26     9   146    59    21     16     3     6
                                  43%   32%   49%   37%   48%   67%   43%   45%   39%    15%   44%    42%   42%   36%   24%   51%   38%   50%    47%   20%   30%
                                               BD          BD    BD           J                         O     O              OQTU           O      O            

3                                 190    22    38    77    53     -    79    71    24      1    16     23    50     1     4    61    33     2      7     7     3
                                  19%   27%   22%   19%   17%         23%   16%   28%     4%   19%    28%   20%    1%   10%   21%   21%    5%    20%   45%   16%
                                                                       HJ          HJ                 NOR    NR                NR    NR            N  NORU     N

Bottom 2 NET                       65     8    11    20    24     2    24    26     2      4     8      5    16     5     1    13    16     3      4     1     1
============                       7%    9%    7%    5%    8%   10%    7%    6%    2%    15%   10%     7%    7%    6%    2%    4%   10%    6%    13%    9%    4%
                                                                        I                                                             O                         

 2                                 57     7    10    19    19     2    22    23     2      3     6      4    16     5     1     9    14     3      4     1     1
                                   6%    8%    6%    5%    6%   10%    6%    5%    2%    12%    8%     5%    6%    6%    2%    3%    9%    6%    13%    9%    4%
                                                                                                                                      P                         

 1- Least pressing                  8     1     1     1     5     -     2     3     -      1     2      1     1     -     -     4     2     -      -     -     -
                                   1%    1%    1%    *%    2%          1%    1%           3%    3%     2%    *%                1%    1%                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                             Table Q30I Page 62
                                                                                                                                             (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

  30I. What do you think are the most pressing issues that the Comprehensive Long Range Plan will need to address - Infrastructure (streets, utilities, etc.)?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Don't Know/No Answer               29     3     2     8    15     1    11     9     2      -     7      5     7     3     1     6     4     -      -     -     4

MEAN                             3.99  3.86  3.86  4.10  3.93  4.02  3.91  4.06  3.98   4.29  3.85   3.80  3.98  4.41  4.50  3.92  3.90  4.22   3.73  3.61  4.26
                                                    BCE                       G                                 MPQST MPQST              LPST                LST
                                                                                                                    L     L                                     
STANDARD DEVIATION               0.90  0.99  0.86  0.88  0.91  0.82  0.89  0.87  0.83   1.19  0.99   0.91  0.89  0.82  0.76  0.83  0.99  0.81   0.94  1.00  0.89
STANDARD ERROR                   0.03  0.14  0.07  0.05  0.07  0.22  0.05  0.05  0.09   0.43  0.15   0.10  0.06  0.14  0.13  0.06  0.10  0.18   0.17  0.26  0.19

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                          Table Q30MEAN Page 63

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

30. Summary of Means: On a scale from '1' to '5' with '1' being least pressing and '5' being most pressing, what do you think are the most pressing issues that 
                                                     the Comprehensive Long Range Plan will need to address?

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

a. Affordable Housing            3.12  3.34  3.29  3.02  3.08  3.54  3.43  2.89  2.61   1.75  4.04   4.80  3.10  2.95  2.39  2.80  2.74  3.69   3.54  3.49  4.00
                                                D                     HIJ     J     J         GHIJ PQRSTU   OPQ     O                   MNOPQ   NOPQ    OP MNOPQ
                                                                                                      MNO                                                       

b. Economic Development          3.10  2.98  3.05  3.09  3.18  3.13  3.14  3.12  3.07   2.51  3.07   3.30  3.01  3.45  2.92  3.10  3.11  3.24   2.33  2.95  3.55
                                                                        J     J                       MOS     S MOPQS     S     S     S     S            S  MOPS

c. Clean Energy /                3.75  3.83  3.83  3.65  3.78  4.03  3.96  3.65  3.36   3.09  3.96   4.32  3.89  3.49  3.49  3.72  3.24  3.54   4.65  3.82  4.21
Sustainability                                                        HIJ    IJ                HIJ NOPQRT   NOQ                 Q             NOPQRT       NOPQR
                                                                                                        M                                         LM            

d. Public Transportation         3.23  3.16  3.36  3.19  3.23  3.45  3.26  3.22  3.22   2.27  3.46   3.58  3.30  3.07  3.22  2.96  3.17  3.42   4.11  4.12  3.35
                                                                        J     J     J            J   MNPQ     P                             P NOPQRU NOPQR      
                                                                                                                                                  LM     M      

e. Land-Use / Land               3.90  3.55  4.12  3.95  3.82  3.66  4.03  3.88  3.59   3.92  3.76   3.86  4.31  3.69  3.76  3.84  3.59  3.32   4.45  3.73  3.63
Conservation                                   BE     B     B         HIK     I                         R PQRTU                QR             OPQRTU            
                                                                                                            LNO                                   LN            

f. Social Diversity              3.21  3.38  3.37  3.11  3.14  4.02  3.48  3.10  2.68   2.82  3.26   4.08  3.17  3.00  2.74  3.37  2.56  2.98   3.70  3.31  4.00
                                                D               BDE   HIJ     I                  I NOPQRT    OQ     Q         NOQ              MNOQR     Q NOPQR
                                                                                                        M                                                      M

g. Fiscal Responsibility         4.11  3.86  4.21  4.20  4.03  3.68  4.01  4.18  4.37   4.89  3.64   3.96  4.16  3.93  4.38  3.95  4.56  3.91   3.65  3.80  4.34
                                              BEF   BEF                 K    GK    GK   GHIK                 PS       NPRST       NPRST                       PS
                                                                                                                          L          LM                         

h. Education                     4.22  4.04  4.28  4.25  4.20  4.27  4.32  4.32  3.93   3.47  3.82   3.91  4.16  4.31  3.87  4.78  3.81  3.45   3.96  3.66  4.30
                                                                      IJK   IJK                         R  LQRT  LQRT       QRSTU                  R           R
                                                                                                                             LMNO                               

i. Infrastructure (streets,      3.99  3.86  3.86  4.10  3.93  4.02  3.91  4.06  3.98   4.29  3.85   3.80  3.98  4.41  4.50  3.92  3.90  4.22   3.73  3.61  4.26
utilities, etc.)                                    BCE                       G                                 MPQST MPQST              LPST                LST
                                                                                                                    L     L                                     

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                          Table Q30TOP2 Page 64

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

   30. Summary of Frequencies: On a scale from '1' to '5' with '1' being least pressing and '5' being most pressing, what do you think are the most pressing 
                                               issues that the Comprehensive Long Range Plan will need to address?

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

a. Affordable Housing             425    45    84   153   132    12   183   155    22      4    59     80   103    29     7    92    52    24     19     7    12
                                  43%   53%   49%   38%   42%   61%   53%   35%   27%    17%   72%    97%   41%   41%   20%   32%   34%   57%    56%   43%   69%
                                          D     D                     HIJ                     GHIJ PQRSTU     O                            OP    OPQ       MNOPQ
                                                                                                      MNO                                                       

b. Economic Development           354    28    60   143   117     6   130   166    30      7    21     31    88    33    10    98    63    14      1     6     9
                                  36%   34%   36%   36%   38%   33%   38%   37%   36%    27%   26%    40%   35%   47%   29%   35%   41%   34%     2%   40%   53%
                                                                                                        S     S     S     S     S     S     S            S     S

c. Clean Energy /                 597    55   106   232   190    15   241   257    37      9    53     71   159    37    17   176    64    23     29     8    14
Sustainability                    60%   65%   62%   58%   60%   81%   69%   57%   44%    37%   65%    87%   64%   52%   46%   61%   41%   53%    86%   53%   74%
                                                                  D    HI     I                  I NOPQRT    OQ                 Q             NOPQRT          OQ
                                                                                                        M                                          M            

d. Public Transportation          429    39    79   170   132     9   161   182    36      6    44     45   117    32    15    96    60    20     26    11     8
                                  43%   45%   47%   42%   42%   48%   46%   41%   42%    25%   53%    55%   47%   45%   41%   33%   39%   49%    78%   69%   41%
                                                                                                       PQ     P                               NOPQRU    PQ      
                                                                                                                                                  LM            

e. Land-Use / Land                681    49   125   282   216    10   261   302    46     15    58     51   208    49    20   202    81    24     27     9     9
Conservation                      68%   57%   74%   69%   68%   53%   74%   67%   54%    61%   69%    61%   82%   69%   56%   70%   52%   56%    82%   60%   48%
                                                B                      HI     I                           OPQRU                 Q              LOQRU            
                                                                                                              L                                                 

f. Social Diversity               434    46    87   164   123    14   191   181    19      6    38     60   103    28    12   140    29    20     23     8    12
                                  44%   56%   51%   41%   39%   75%   56%   40%   23%    23%   45%    73%   41%   40%   34%   49%   19%   47%    69%   49%   73%
                                         DE    DE                DE    HI     I                  I MNOPQR     Q     Q           Q           Q  MNOPQ     Q MNOPQ

g. Fiscal Responsibility          752    54   134   327   224    13   252   360    74     24    43     56   199    45    32   208   138    30     19    10    16
                                  76%   64%   80%   81%   72%   68%   72%   81%   88%   100%   52%    69%   80%   65%   90%   72%   90%   70%    59%   65%   83%
                                                B    BE                 K    GK    GK   GHIK                 NS       LNPRS       NPRST                        S
                                                                                                                                     LM                         

h. Education                      793    62   145   320   250    17   290   375    58     11    59     59   198    61    25   283    96    24     23    10    14
                                  80%   75%   85%   79%   80%   85%   83%   83%   70%    45%   72%    72%   79%   88%   69%   98%   61%   58%    71%   68%   78%
                                                                       IJ    IJ                              QR   LQR       QRSTU                               
                                                                                                                              LMO                               

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                          Table Q30TOP2 Page 65
                                                                                                                                          (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

   30. Summary of Frequencies: On a scale from '1' to '5' with '1' being least pressing and '5' being most pressing, what do you think are the most pressing 
                                               issues that the Comprehensive Long Range Plan will need to address?

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

i. Infrastructure (streets,       739    54   121   309   237    18   247   354    59     20    58     53   184    66    32   213   110    38     22     7    15
utilities, etc.)                  74%   64%   71%   76%   75%   90%   71%   79%   70%    81%   71%    65%   74%   92%   88%   74%   69%   89%    67%   45%   80%
                                                                 BC           G                               T MPQST MPQST     T         LQT                  T
                                                                                                                    L     L                                     

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q31 Page 66

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                             31. What do you think is the greatest concern or issue facing Concord?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   748    83   141   323   190    11   260   347    69     24    49     72   198    45    23   204   128    24     29    12    11
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Housing//affordable housing//     144    20    31    56    31     7    54    57     6     12    15     35    39     4     3    28    23     4      5     -     2
McMansions                        19%   24%   22%   17%   16%   62%   21%   17%    9%    51%   31%    48%   20%   10%   14%   14%   18%   18%    18%         21%
                                                                 DE     I                 HI     I OPQRSU                                                       
                                                                                                       MN                                                       

Environment//climate change//     108    16    21    42    28     -    40    57     6      -     5      3    27    15     2    26    15     2     15     3     1
bottled water issue               15%   20%   15%   13%   15%         15%   16%    9%          11%     4%   14%   33%   10%   13%   12%    7%    50%   23%    9%
                                                                                                              L OPQRU           L     L       MOPQRU            
                                                                                                                   LM                              L            

Preserving town character         103    11    27    45    21     -    38    53    10      -     2      4    61     1     2    25     6     1      3     -     -
                                  14%   13%   19%   14%   11%         15%   15%   15%           4%     5%   31%    2%    9%   12%    5%    4%    11%            
                                                                        K     K     K                     OPQRS                NQ                               
                                                                                                             LN                                                 

Development//overdevelopment//    103     5    27    46    25     -    32    54    13      1     3      1    47     6     3    26    12     3      3     1     -
managing growth                   14%    6%   19%   14%   13%         12%   16%   19%     4%    6%     1%   24%   14%   12%   13%   10%   14%     9%    8%      
                                                B     B                       K     K                      LPQS                 L     L                         

Taxes//property taxes              86     8    10    45    23     -    23    34    15     13     -      5     9     2     3    14    51     1      -     -     2
                                  11%   10%    7%   14%   12%          9%   10%   22%    55%           6%    5%    4%   14%    7%   40%    3%                15%
                                                      C                            GH     GH                                      NOPRU                         
                                                                                                                                     LM                         

Schools//education                 78     8    15    31    22     2    20    50     2      2     3      4     7     4     3    53     6     -      -     1     -
                                  10%   10%   11%   10%   12%   19%    8%   14%    3%    10%    7%     6%    3%    9%   15%   26%    5%                 5%      
                                                                             GI                                             LMNQT                               

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q31 Page 67
                                                                                                                                              (Continued)
                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                             31. What do you think is the greatest concern or issue facing Concord?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Lack of diversity//no              73    10    14    25    24     -    32    32     4      -     5     17    18     3     1    24     3     1      1     3     2
economic diversity//Concord       10%   12%   10%    8%   12%         12%    9%    5%          11%    24%    9%    7%    3%   12%    2%    4%     4%   26%   19%
is only for the rich                                                    I                          MOPQRS     Q                OQ                               

Traffic//congestion                69     5    10    35    16     2    18    36     6      1     9      8    17     4     6    12    10     3      2     5     2
                                   9%    6%    7%   11%    8%   19%    7%   10%    9%     3%   18%    12%    8%   10%   24%    6%    8%   14%     6%   40%   18%
                                                                                                                          P                           MPQS      

Budget//spending                   63    12     9    29    13     -    17    29     5     11     -      3     9     8     2    12    25     2      -     1     1
                                   8%   15%    6%    9%    7%          6%    8%    8%    47%           4%    5%   17%   10%    6%   19%    7%           5%    9%
                                         CE                                              GHI                      LMP               LMP                         

Clean energy//Sustainability       46    12     7    20     6     -    17    26     2      -     1      3     6     9     -    14     2     3      7     1     1
                                   6%   15%    5%    6%    3%          6%    7%    3%           3%     5%    3%   20%          7%    1%   11%    24%   12%    9%
                                        CDE                                                                      LMPQ           Q               LMPQ            

Cost of living//affordability      44     3     7    20    15     -    15    16     6      1     8      9    10     8     -     8     7     1      1     1     -
                                   6%    4%    5%    6%    8%          6%    5%    9%     3%   16%    13%    5%   17%          4%    6%    3%     3%    5%      
                                                                                                GH      P                                                       

Infrastructure//roads              30     1     2    18     8     1     8    17     5      -     1      -     8     3     2    10     3     3      2     -     -
                                   4%    1%    1%    6%    4%   13%    3%    5%    7%           1%           4%    6%    7%    5%    3%   12%     7%            
                                                     BC                                                                                                         

Seniors//affordability for         30     4     9    12     5     -     8    14     3      1     3      5     7     2     1     1     9     3      -     2     1
the elderly                        4%    4%    6%    4%    3%          3%    4%    5%     5%    6%     7%    3%    4%    4%    1%    7%   11%          15%   13%

Current government//               21     2     3    11     5     -     7    12     -      -     2      3     2     1     -     7     2     4      -     1     1
government services                3%    2%    2%    3%    3%          3%    3%                 3%     4%    1%    1%          4%    2%   15%           6%    6%
                                                                                                                                            M                   

Need more representation in        10     2     3     3     1     -     4     2     2      -     1      1     4     -     -     4     1     -      -     -     -
town meetings//more                1%    2%    2%    1%    1%          2%    1%    4%           3%     1%    2%                2%    1%                         
resident’s participating      

Other                              15     1     2     6     5     -     7     5     -      2     1      2     4     3     1     4     2     -      -     -     -
                                   2%    1%    2%    2%    3%          3%    2%           7%    3%     3%    2%    6%    4%    2%    1%                         

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q32 Page 68

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                                         32. Town spending on - Town Government Services

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   794    80   153   336   214    11   289   364    77     21    42     61   203    55    30   219   141    37     23    13    13
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Not enough money                55    13     7    21    14     1    17    32     4      -     2      5    11    16     3    10     4     3      1     1     1
                                   7%   17%    4%    6%    6%    6%    6%    9%    6%           5%     9%    5%   29%   11%    5%    3%    7%     6%    8%    5%
                                        CDE                                                                     QRSTU                                           
                                                                                                                  LMP                                           

b. About the right amount of      650    60   129   271   181     9   264   299    52      4    31     51   180    38    24   187   106    22     20    12    10
money                             82%   75%   84%   81%   85%   82%   91%   82%   67%    19%   74%    83%   89%   68%   79%   86%   75%   60%    87%   92%   82%
                                                                     HIJK    IJ     J            J          NQR               NQR                  R    NR      

c. Too much money                  89     7    17    44    20     1     8    33    21     17     9      5    12     2     3    22    31    12      2     -     2
                                  11%    9%   11%   13%    9%   13%    3%    9%   28%    81%   22%     8%    6%    3%    9%   10%   22%   33%     7%         13%
                                                                              G    GH   GHIK    GH                                 LMNP MNOPS                   
                                                                                                                                            L                   

d. Don't Know / No Answer         228     7    19    77   115     9    72    95    10      3    47     25    54    19     7    74    21     6     10     3    10

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q33 Page 69

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                         33. Town spending on - Concord Public Schools (Kindergarten through 8th Grade).

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   816    81   158   345   225     8   296   379    79     23    40     57   202    58    29   246   141    35     24    13    11
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Not enough money                94     5    22    36    30     1    23    51    11      1     7      4    15     6     4    59     3     1      -     -     1
                                  11%    7%   14%   10%   13%   18%    8%   14%   14%     6%   19%     8%    7%   10%   15%   24%    2%    2%                 6%
                                                                              G                               Q           Q LMQRU                               

b. About the right amount of      563    51   110   240   155     6   248   248    40      3    23     39   154    40    19   176    78    18     19    12     8
money                             69%   64%   69%   70%   69%   82%   84%   66%   51%    15%   57%    67%   76%   69%   66%   72%   55%   51%    81%   95%   74%
                                                                     HIJK    IJ     J            J            Q                 Q                  Q NOPQR      
                                                                                                                                                        LM      

c. Too much money                 160    24    27    69    40     -    25    79    28     18    10     14    33    12     6    10    60    16      5     1     2
                                  20%   29%   17%   20%   18%          9%   21%   35%    79%   24%    25%   16%   21%   20%    4%   43%   47%    19%    5%   20%
                                                                              G    GH   GHIK     G     PT     P     P             NOPST   MPT                   
                                                                                                                                     LM                         

d. Don't Know / No Answer         206     6    14    68   105    13    65    81     9      2    50     28    55    16     9    47    20     8      9     3    12

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q34 Page 70

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                    34. Town spending on - Concord – Carlisle Regional High School (9th through 12th Grades)

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   804    81   157   342   218     8   290   374    79     23    39     59   197    59    27   238   140    35     24    13    12
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Not enough money                50     5    11    23    11     -    12    31     4      1     2      4     7     4     -    31     2     2      -     -     -
                                   6%    7%    7%    7%    5%          4%    8%    5%     6%    4%     7%    4%    7%         13%    1%    5%                   
                                                                              G                                                MQ                               

b. About the right amount of      542    47   107   228   152     8   232   243    37      4    25     39   137    37    20   190    66    17     18    11     9
money                             67%   58%   69%   67%   70%  100%   80%   65%   47%    18%   64%    65%   70%   63%   72%   80%   47%   48%    74%   84%   75%
                                                               BCDE   HIJ    IJ                  J      Q     Q           Q  LMQR                  Q    QR     Q

c. Too much money                 212    29    38    91    55     -    45    99    38     17    12     16    53    18     8    17    73    16      6     2     3
                                  26%   36%   24%   27%   25%         16%   27%   48%    76%   31%    28%   27%   30%   28%    7%   52%   47%    26%   16%   25%
                                                                              G    GH    GHK            P     P     P     P       OPSTU     P                   
                                                                                                                                    LMN                         

d. Don't Know / No Answer         218     6    16    71   112    13    71    86     9      2    50     26    60    15    10    54    21     8      9     3    11

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q35 Page 71

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

           35. Please indicate whether in terms of your household finances you are doing better than you were two years ago, worse, or about the same?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   995    85   169   402   320    19   354   446    84     25    86     83   249    71    37   284   160    42     32    16    21
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Better                         237    12    31    94    90    10    94    94    14     11    24     19    46    18     7   108    21     5      3     8     1
                                  24%   14%   18%   23%   28%   50%   27%   21%   16%    43%   28%    23%   19%   25%   20%   38%   13%   13%     9%   51%    5%
                                                           BC   BCD     I                              SU     U     U     U OQRSU                    OQRSU      
                                                                                                                               LM                       LM      

b. Worse                          210    23    40    78    67     2    39   110    28      8    26     17    54    16     7    42    46    16      4     2     7
                                  21%   27%   24%   20%   21%   11%   11%   25%   34%    31%   30%    20%   22%   22%   18%   15%   29%   37%    14%   14%   31%
                                                                              G     G            G                                    P    PS                   

c. About the same                 548    50    98   230   163     7   221   242    42      6    36     47   149    37    23   134    93    21     25     5    13
                                  55%   59%   58%   57%   51%   38%   63%   54%   50%    26%   42%    57%   60%   53%   62%   47%   58%   50%    77%   35%   64%
                                                                     HIJK                                     P                               MNPQRT            
                                                                                                                                                   L            

d. Don't Know / No Answer          27     2     3    11    10     1     7    13     4      -     3      3     8     3     -     9     2     1      1     -     2

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q36 Page 72

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                                        36. In which of the following groups is your age?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                  1008    87   168   408   326    19   354   456    85     25    88     86   254    73    36   289   159    43     32    16    22
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Under 35                        80     8     -    14    55     3    16    39     -      8    17      3     6    20     -    27    16     8      -     -     -
                                   8%    9%          3%   17%   16%    4%    9%          32%   20%     4%    2%   28%          9%   10%   19%                   
                                          D                BD     D           G           GH    GH               LMPQ          LM    LM  LMPQ                   

b. 35 to 44                       140     7    16    42    71     4    41    72    13      3    13      7    17     8     6    83    11     1      4     3     -
                                  14%    8%   10%   10%   22%   22%   12%   16%   15%    11%   14%     8%    7%   11%   16%   29%    7%    3%    13%   18%      
                                                          BCD                                                               NOQRS                               
                                                                                                                               LM                               

c. 45 to 54                       227    14    55   106    50     3    94    94    23      6    10     17    41     9    10   105    26     3     11     4     1
                                  23%   16%   33%   26%   15%   13%   27%   21%   27%    23%   11%    20%   16%   12%   28%   36%   16%    6%    35%   24%    6%
                                              BEF    BE                 K     K     K                  RU     U          RU MNQRU     U        MNQRU            
                                                                                                                                L                               

d. 55 to 64                       238    24    44    97    66     6    74   119    25      3    16     20    79    10     9    44    42    14     11     5     3
                                  24%   28%   26%   24%   20%   31%   21%   26%   29%    12%   18%    24%   31%   14%   25%   15%   27%   33%    35%   32%   14%
                                                                                                            NPU                       P            P            

e. 65 or Over                     322    34    53   148    84     3   129   131    25      5    33     38   110    26    11    30    63    17      5     4    17
                                  32%   39%   31%   36%   26%   17%   36%   29%   29%    21%   37%    45%   43%   35%   31%   10%   40%   39%    17%   25%   80%
                                                      E                                                PS    PS     P     P          PS     P              PQRST
                                                                                                                                                            LMNO

f. Don't Know / No Answer          14     -     4     5     4     1     7     4     2      -     1      -     3     1     1     4     3     -      1     -     1

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q37 Page 73

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                                             37. How long have you lived in Concord?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                  1017    87   171   411   329    19   358   459    86     25    89     86   255    73    37   291   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Less than One Year              39     1     3     5    21    10    16    11     -      -    12     11     4     7     1    10     3     -      2     -     1
                                   4%    1%    2%    1%    6%   51%    4%    2%                13%    12%    2%   10%    2%    4%    2%           7%          3%
                                                          BCD  BCDE                              H  MOPQU           M                                           

b. 1 to 5 Years                   227    11    16    56   137     7    59   109    20      1    38     11    35    24     5   101    25    12      5     4     6
                                  22%   12%   10%   14%   42%   34%   16%   24%   23%     6%   43%    13%   14%   32%   15%   35%   16%   28%    14%   27%   24%
                                                          BCD                GJ               GHIJ              LMOQS       LMOQS                               

c. 6 to 10 years                  138     8    24    59    47     -    36    64    13     11    15      9    30    10     9    49    19     3      9     2     -
                                  14%   10%   14%   14%   14%         10%   14%   15%    43%   17%    10%   12%   13%   23%   17%   12%    8%    26%   14%      
                                                                                         GHI                                                                    

d. Over 10 Years                  613    67   128   291   124     3   248   275    53     13    24     55   186    33    22   131   114    28     18     9    17
                                  60%   77%   75%   71%   38%   15%   69%   60%   62%    51%   27%    65%   73%   45%   60%   45%   71%   65%    54%   59%   73%
                                         EF    EF    EF                HK     K     K                  NP   NPS                      NP     P                 NP

e. Don't Know / No Answer           5     -     1     2     1     1     3     1     1      -     -      -     2     1     -     2     -     -      -     -     -

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q38 Page 74

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                          38. Do you currently have any children under the age of 18 in your household?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                  1012    86   169   411   327    19   357   457    84     25    89     85   253    73    37   290   162    43     32    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Yes                            399    29    71   158   133     7   131   200    33      8    26     19    49    28    17   224    33     7     14     6     2
                                  39%   34%   42%   39%   41%   34%   37%   44%   39%    34%   29%    23%   19%   38%   45%   77%   20%   16%    42%   41%   10%
                                                                             GK                         U       LMQRU LMQRU QRSTU              LMQRU     U      
                                                                                                                             LMNO                               

b. No                             613    57    98   252   194    13   226   256    52     16    63     66   203    45    21    66   129    36     18     9    20
                                  61%   66%   58%   61%   59%   66%   63%   56%   61%    66%   71%    77%   81%   62%   55%   23%   80%   84%    58%   59%   90%
                                                                        H                        H   NOPS  NOPS     P     P        NOPS  NOPS      P     P NOPST
                                                                                                                                                               L

c. Don't Know / No Answer          10     1     3     2     3     1     4     3     3      -     -      1     4     1     -     3     -     -      1     -     -

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q39 Page 75

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                                               39. Which Polling Place do you use?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   961    87   168   395   298    14   349   426    80     25    81     83   244    71    35   277   143    40     32    16    21
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. 141 Keyes Road                 233    21    39    95    76     2    79    95    19     12    28     16    78    12     5    57    37    16      6     3     3
                                  24%   24%   23%   24%   26%   17%   23%   22%   24%    47%   35%    20%   32%   17%   15%   21%   26%   39%    18%   20%   14%
                                                                                                          LNOPU                                                 

b. Harvey Wheeler                 393    40    69   143   136     5   150   164    24      7    48     44    86    41    16   101    53    15     19     9    10
                                  41%   46%   41%   36%   46%   38%   43%   39%   30%    28%   59%    54%   35%   57%   45%   37%   37%   37%    59%   56%   49%
                                                            D           I                      GHI    MPQ         MPQ                            MPQ            

c. Ripley                         220    17    38    98    60     6    80   109    24      3     4     19    45    17     9    75    34     7      6     1     6
                                  23%   19%   23%   25%   20%   41%   23%   26%   30%    11%    5%    23%   18%   24%   26%   27%   24%   18%    20%    4%   30%
                                                                        K     K     K                   T     T     T     T    MT     T                        T

d. Hunt Gym                       115    10    21    58    25     1    40    58    13      3     1      3    35     2     5    44    19     2      1     3     1
                                  12%   11%   13%   15%    8%    4%   12%   14%   16%    14%    1%     3%   14%    2%   15%   16%   13%    6%     4%   19%    6%
                                                      E                 K     K     K                       LNS               LNS   LNS                         

e. Don’t Vote in Concord           21     -     -     6    13     2     2    15     3      -     1      -     5     1     1     9     4     1      -     -     -

f. Don’t Know / No Answer          39     -     5    12    19     4    10    19     4      -     7      3     8     2     1     7    15     2      1     -     2

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q40 Page 76

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                                            40. How often do you attend Town Meeting?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                  1002    87   172   413   330     -   355   453    86     25    83     80   254    74    37   287   160    40     32    16    21
                                 100%  100%  100%  100%  100%        100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Always                          87    87     -     -     -     -    46    34     3      3     2      7    29    11     -    16    11     3      8     2     1
                                   9%  100%                           13%    8%    3%    11%    2%     9%   12%   14%          5%    7%    7%    25%   10%    5%
                                                                      HIK     K                               P     P                            PQU            

b. Often                          172     -   172     -     -     -    74    80    11      4     3     15    47     6     4    61    19     5      8     3     4
                                  17%        100%                     21%   18%   13%    15%    4%    18%   19%    8%   12%   21%   12%   12%    25%   17%   17%
                                                                       IK     K                                                NQ                               

c. Occasionally                   413     -     -   413     -     -   139   191    46     14    23     28   113    26    20   109    75    16      9     7     8
                                  41%              100%               39%   42%   53%    56%   28%    35%   45%   36%   54%   38%   47%   40%    29%   43%   37%
                                                                                   GK                                     S                                     

d. Never                          330     -     -     -   330     -    96   147    26      4    56     30    64    31    13   100    55    17      7     5     9
                                  33%                    100%         27%   33%   30%    18%   67%    38%   25%   42%   34%   35%   34%   41%    21%   29%   41%
                                                                                              GHIJ      M           M           M                               

e. Don't Know / No Answer          20     -     -     -     -    20     6     7     1      -     6      5     3     -     -     6     1     2      1     -     2

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016 

                                                                                                                                              Table Q41 Page 77

                                                                       Concord Town Survey
                                                                    <Weighted> December 2016 

                                                                    41. What is your gender?

                                                                     BASE = ALL RESPONDENTS

                                           Attend Town Meeting      Satisfaction w/Property Taxes                 Local Issue that is a Priority                
                                      ============================= ============================== =============================================================
                                                                    Very  Some  NotVy Nt All       Afford  Pre   Pub                    Town  Envir             
                               Total  Alwys Often Occsn Never DK/NA Satis Satis Satis Satis  DK/NA House  Charc Safe  Roads Schls Taxes  Svc  Consrv Other DK/NA
                               ------ ----- ----- ----- ----- ----- ----- ----- ----- ------ ----- ------ ----- ----- ----- ----- ----- ----- ------ ----- -----
                                  (A)   (B)   (C)   (D)   (E)   (F)   (G)   (H)   (I)    (J)   (K)    (L)   (M)   (N)   (O)   (P)   (Q)   (R)    (S)   (T)   (U)

Total                            1022    87   172   413   330    20   361   460    87     25    89     86   257    74    37   293   162    43     33    16    23
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

Unweighted Total                 1022    89   183   437   295    18   379   448    91     19    85     97   290    67    39   239   170    42     32    16    30

Total Answering                   954    75   163   384   314    18   337   434    76     22    85     81   236    72    35   279   144    40     32    16    21
                                 100%  100%  100%  100%  100%  100%  100%  100%  100%   100%  100%   100%  100%  100%  100%  100%  100%  100%   100%  100%  100%

a. Male                           438    37    69   193   132     7   128   221    44     15    29     23   108    25    22   127    82    25     11     7     7
                                  46%   50%   42%   50%   42%   37%   38%   51%   57%    70%   34%    29%   46%   35%   62%   46%   57%   64%    34%   43%   35%
                                                                             GK    GK                         L        LNSU     L  LNSU   LNS                   

b. Female                         516    38    95   191   182    11   209   212    33      7    56     57   128    47    13   151    62    14     21     9    14
                                  54%   50%   58%   50%   58%   63%   62%   49%   43%    30%   66%    71%   54%   65%   38%   54%   43%   36%    66%   57%   65%
                                                                       HI                       HI  MOPQR         OQR                            OQR          OQ

c. Don't Know / No Answer          68    12     9    29    16     2    24    26    11      3     4      5    21     2     2    14    18     3      1     -     2

Comparison Groups: BCDEF/GHIJK/LMNOPQRSTU
Independent T-Test for Means (equal variances), Independent Z-Test for Percentages (unpooled proportions)
Uppercase letters indicate significance at the 95% level.
                                                                 Pacific Market Research - 2016