The heat pump rebate application form found in the "How to Apply" section requires the installer to provide information that will allow CMLP to evaluate the quality of the installation. The rebate application form requires Concord Building Department inspection approval dates, drilling permit date if needed, equipment and project information for rebate eligibility review, and requires the installer to confirm that installation best practices were followed. CMLP will review the completed form, follow up with the contractor regarding any deficiencies and conduct an on-site inspection if necessary. 

Town of Concord Building Department Permits and Inspections

The project's electrician must obtain a Town electrical permit and schedule an electrical inspection. CMLP will not award rebates until projects have passed electrical inspection by Concord's Building Department. If sheet metal duct work beyond minor repairs is also part of your installation, your  installer must also obtain a sheet metal permit. Contact information and hours for the Building Department are here. 

Getting an Electrical Permit

The permit should be obtained before work begins. Concord has online permitting, so the electrician does not have to go into the Building Department office in person to obtain a permit. The electrician can upload their liability insurance certificate and license and can pay online. 

Getting an Electrical Inspection

Electrical inspections are done on weekdays and can usually be completed within 5 to 7 days of the request. The homeowner cannot schedule the inspection. The electrician schedules it by calling the Electrical Inspector at 978-318-3235 between 8am and 9am Monday through Friday with the permit number and the desired inspection date and time. Messages left for the Electrical Inspector after 9am will be returned the next morning. An adult (who does not need to be the electrician – a homeowner, family member, or builder is fine) needs to be there to let the inspector into the house. The inspector knows what to look for once he is in the house and can phone the electrician if there is a question about the project while he’s on site.

The electrical inspector notifies CMLP of all approved electrical inspections.

Sheet Metal Permits and Inspections

Sheet metal permits and inspections are required whenever duct work beyond minor repairs are part of a heat pump installation, such as installing new ducts or re-routing existing ducts. The process for getting permits follows the same process outlined above. The sheet metal contractor or the homeowner may call the Building Dept. to schedule sheet metal inspections at (978) 318-3280.

Town of Concord Board of Health Drilling Permits

Ground-source heat pump installers must apply for a drilling permit from the Town of Concord Board of Health before drilling begins. The permit application allows the Board of Health to verify that the wells are set back an appropriate distance from existing sewer and water lines. Permits can be requested via the Town's online permitting system. Contact information and hours for the Board of Health are here. 

CMLP's 90-day rebate application window begins on the later of the Concord Building Department's electrical inspection approval date or sheet metal inspection approval date (applicable if the project requires sheet metal ducting work that goes beyond minor repairs). Projects for which CMLP does not receive a rebate application within the 90-day window are not eligible for a rebate.