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CMLP's Customer Service Department, who can be reached at 978-318-3101.
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As described in the CMLP Strategic Plan, CMLP is purchasing Renewable Energy Certificates (RECs) to help green our power supply. Renewable Energy Credits (RECs) are tradable, non-tangible energy commodities that provide proof that 1 megawatt-hour (MWh) of electricity was generated from a renewable energy resource and was fed into the shared system of power lines which transport energy. Solar renewable energy certificates (SRECs) are RECs that are specifically generated by solar energy.
This YouTube video from the U.S. Environmental Protection Agency RECs: Making Green Power Possible explains why RECs make power green.
CMLP changed to monthly billing for two reasons:
Yes, your water/sewer bill will be changed to monthly beginning in July 2018.
Pursuant to a greenhouse gas emissions reduction strategy adopted by the Concord Municipal Light Board in 2017, CMLP will implement a $0.01 per kilowatt-hour energy surcharge to all bills effective September 1, 2018. Simultaneously the credit available to rate payers qualifying for the Residential Service Rate Assistance rate will increase from $0.08883 to $0.1000. The NYPA line item credit increases from $0.0038 to $0.0250.
The new energy surcharge will accelerate the pace at which CMLP converts its power supply from conventional to renewable sources. The NYPA Power Cost Adjustment is a credit received by CMLP for energy from New York hydropower projects built with federal funds. By law, savings from this low-cost power are divided among residential consumers.
Any questions regarding these adjustments should be directed to
Yes, CMLP offers several rebate programs:
To learn more about our rebate programs, please visit our Renewable Energy & Efficiency pages.
You have several options for paying your bill:
- Paying at CMLP, which is located at 1175 Elm Street.
- For payments after business hours, there is a slot to the right of the front door of the Concord Town House.
Only if you are paying online. CMLP does not accept credit or debit card payments at this time; however, we will be offering these payment methods with the implementation of our new billing system in the spring 2019. Customers will be able to access SmartHub, the new customer portal, to pay online, review their bills, usage history, and meter data.