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Service Plans & Pricing
Residential Service
Service Level |
Service Speed Mbps |
Monthly Prices |
---|---|---|
Residential Entry | 45/45* |
$49.95 |
Residential Basic | 70/70 |
$64.95 |
Residential Hi-Speed | 150/150 |
$74.95 |
Residential Ultra | 300/300 |
$89.95 |
Residential 500 | 500/500* |
$109.95 |
Residential Gig | 1000/1000* |
$149.95 |
*Effective 01/01/2023 |
Residential Plan Features, Details & Additional Charges
- Residential Plans feature symmetrical service — upload speed equals the download speed.
- All Residential Plans have next business day hardware replacement.
- Free Help Desk Service with advanced remote diagnostics and customer assistance, available 24 hours a day, 7 days a week.
- If service is to be provided underground, a serviceable conduit is the responsibility of the property owner.
- Service and fees billed monthly on a month-ahead basis.
- Residential installations will incur a one-time installation charge of $150 once fiber is brought to your home. Failure to schedule an in-home installation will not absolve the installation charge.
- Residential one-time resumption charge of $50.
- A two-year contract is required. An early termination will be calculated at a rate of $10 per month, times the number of months remaining in the service agreement.
- Optional static IP addresses are available upon request for an additional fee of $2.50 per address per month.
Business Service
Service Level |
Service Speed Mbps |
Monthly Prices |
Hardware Replacement |
---|---|---|---|
Business Entry | 70/70 |
$74.95 |
4 hours |
Business Basic | 150/150 |
$89.95 |
4 hours |
Business Hi-Speed | 275/275 |
$149.95 |
4 hours |
Business Ultra | 400/400 |
$199.95 |
2 hours |
Business Enterprise |
700/700 |
$299.95 |
As low as 1 hour |
Business Gig | 1000/1000* |
$349.95 |
As low as 1 hour |
*Effective 01/01/2023 |
Business Plan Features, Details & Additional Charges
- Fully symmetrical service.
- Technical support with advanced remote diagnostics and customer assistance available 24 hours a day, 7 days a week.
- Hardware Replacement time from Help Desk confirmation to arrival at customer location.
- Detailed usage reporting upon request.
- Installation charges for businesses and commercial property are based on a time and material estimate for actual effort. The property owner will be invoiced for installation and payment plans can be established.
- Optional static IP addresses are available upon request for an additional fee of $2.50 per address per month.